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BA 15 Chapter 11

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The chapter discusses the importance of developing a professional presence through projecting confidence, integrity, and manners. First impressions are lasting and influence how people perceive and relate to you. Factors like appearance, clothing, voice, handshake, and etiquette can communicate an image and affect how opportunities and relationships are formed. Maintaining good professionalism and etiquette is important for success at work.

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Chapter Eleven Developing a Professional Presence
Chapter Preview: Developing a Professional Presence ,[object Object],[object Object],[object Object],[object Object],[object Object]
Professional Presence ,[object Object],[object Object],[object Object],[object Object]
Professional Presence ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Making a Good Impression ,[object Object],[object Object],[object Object],[object Object]
The Primacy Effect ,[object Object],[object Object],[object Object]
The First Few Seconds ,[object Object],[object Object],[object Object]
Total Person Insight ,[object Object],[object Object],[object Object]
Assumptions Versus Facts ,[object Object],[object Object],[object Object],[object Object]
Cultural Influence ,[object Object],[object Object],[object Object],[object Object],[object Object]
The Image You Project ,[object Object],[object Object],[object Object]
Figure 11.1 - Major Factors That Form Your Image
Surface Language ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Surface Language ,[object Object],[object Object],[object Object],[object Object],[object Object]
Selecting Career Apparel ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Wardrobe Engineering ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Table 11.1
The Business Casual Look ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Usually includes Usually excludes
Typical Casual-Dress Guidelines ,[object Object],[object Object],[object Object],[object Object]
Your Facial Expression ,[object Object],[object Object],[object Object],[object Object]
Your Entrance and Carriage ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Your Voice Quality and Speech Habits ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Your Voice ,[object Object],[object Object]
Your Handshake ,[object Object],[object Object],[object Object],[object Object]
Your Handshake ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Etiquette for a Changing World ,[object Object],[object Object],[object Object],[object Object]
Dining Etiquette ,[object Object],[object Object],[object Object]
Meeting Etiquette ,[object Object],[object Object],[object Object],[object Object],[object Object]
Cell Phone Etiquette ,[object Object],[object Object],[object Object]
Conversational Etiquette ,[object Object],[object Object],[object Object]
Networking Etiquette ,[object Object],[object Object],[object Object],[object Object]
Total Person Insight ,[object Object],[object Object],[object Object]
Incivility — The Ultimate Career Killer ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Professional Presence and Job Interview ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Chapter Review ,[object Object],[object Object],[object Object],[object Object]
Chapter Review ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Chapter Review ,[object Object],[object Object],[object Object],[object Object]
Chapter Review ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Chapter Review ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Chapter Review ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

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BA 15 Chapter 11

  • 1. Chapter Eleven Developing a Professional Presence
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  • 12. Figure 11.1 - Major Factors That Form Your Image
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