PhoneUP is a software bundle that integrates with Cisco Unified Communications Manager (CUCM) and Cisco phones. It contains 12 modules that provide features like enterprise directory, call recording, text and voice paging, operator console, attendance console, call conferencing, phone locking, single sign-on, call priority functions, informational displays, and more. Each module can be licensed separately and a free trial is available. PhoneUP is distributed via Cisco partners and provides free upgrades with a one year license.

1. PhoneUP - Applications Bundle
for Cisco Unified Communications

2. PhoneUP – Solution Review
• Software for installation on Windows Server (physical or virtual)
• Integration with CUCM and Cisco phones
• 12 modules which are licensed separately:
Special offer!
Cisco UCM users receive PhoneUP promo license for free!
Directory
Paging
Conference
SSO
Call Recording
Operator
Lock
Inform
Console
Touch
Priority
Hotel

3. Enterprise phone
directory
Enterprise information systems
“Directory” – Enterprise Phone Directory
Lotus Notes ODBCLDAP CRMAD ERP CSV, XML
Contacts
Caller ID
on IP phone
External contacts in
Cisco Jabber Caller ID on PC
Attendant console

4. Recording methods:
IP phone Build-in Bridge
Switched Port Analyzer (SPAN)
Cisco Mediasense
“Record” – Call Recording
Deployment options:
 Single site
 Distributed deployment
Records archive:
Search by time,
employee, and client’s
name;
Record playback in a
current phone connection
Access rights differentiation
Recording modes:
All conversations
Recording on demand
Prohibition against
recording

5. Notify groups of employees
via IP phones in real-time mode
Prerecorded voice announcements broadcasted
to office, analogue and mobile phones
«Attention
sales
managers..»«Attention
sales
managers..» «Attention
sales
managers..»
«Attention
sales
managers..»
“Paging” – Text, Voice and Live Audio Paging
Send out text messages
to the groups of IP phones
«Meeting
starts in 15
minutes»
«Meeting
starts in 15
minutes»
«Meeting
starts in 15
minutes»
PhoneUP
Server

6. “Operator” - For Receptionists and Contact
Center Operators
Intellectual automatic call routing:
Employees manage their personal lists of contacts. During the call from one of “their”
contact, the call is automatically routed to the right employee.
While receiving incoming call an operator
immediately sees all comments
regarding the calling subscriber added by
previous operators.
During incoming call receptionist or
Contact Center operator automatically
receives prompt message containing the
list of employees most often called by
this particular caller.

7. “Console” – Attendant Console
 Quickest search for contact;
 Call transfer (blind or consultative);
 Organization and management of audio conferences;
 Monitoring supervisor’s phone lines and phone calls interception while
supervisor is away.

8. Touch – Supervisor Console
Calls management console on a touch screen will make supervisor’s phone
communications most convenient:
 Quick search for contacts;
 Making a call with one touch of a finger;
 Organizing audio-conferences and call transfer by overlaying contact ID cards.

9. “Conference” - Scheduling and Protecting
Meetme-Conferences
Schedule meetme-conferences:
personal web-interface,
MS Outlook calendar
“Please enter
PIN to join the
meeting...”
Protect your meetings:
by PIN code,
by Caller ID
Control conference:
view the list of attendees,
disconnect any participant

10. “Lock” – Preventing Unauthorized Access
to IP phone
When employee leaves work place the service automatically locks his IP phone.
While IP phone is locked:
Only certain types of calls are allowed (for example only local calls and emergency
ones);
Access to personal phone directory and calls history is closed;
Incoming calls transfer turns on automatically.

11. “EM Single Sign-On” - Automatic Authorization
for Extension Mobility
The service automatically sets Extension Mobility user profile on IP phone after employee
is authorized in AD.

12. “Priority” - Privileged Communication Functions
 Monitoring – supervisor monitors phone calls between managers and clients;
 Whisper Coaching - supervisor hints to a manager regarding how conversation with
client should be conducted;
 Intrusion – intrusion into current phone conversation of subordinate employees;
 Forced Connection – allows supervisor to contact employee even when his phone is
busy;
 Monitoring – monitoring premises via IP phone microphone.

13. Just in one click employee will receive most frequently used reference information
on the screen of his IP phone, for example:
•currency rates
- for bank tellers
•video from parking lot and weather report
– to all employees
•contact Center statistics
– for supervisors and operators
•key performance indicators
– for company top-managers
“Inform” – XML-Service Designer

14. PhoneUP Licensing
Main provisions of licensing and sales:
Try it first –fully functional product demo is provided to our potential clients free
of charge;
Buy what you really require – each module is licensed separately, a license
key may activate any set of modules;
Buy as many as you require – each module can be licensed for different
number of endpoints;
Update for free – the cost of one year of technical support and product update
is included in the license cost;
Work with your partner – the product is distributed via system integrators.
Aurus channel partners network includes all Cisco partners specialized in unified
communications.

15. Aurus Product Line
Aurus specializes in development of software solutions for enterprise communication and
Contact Centers:
Applications bundle for enterprise IP telephony, enhancing
basic features of Cisco Unified Communications Manager
Video call and web-collaboration for customer
support
Easy scheduling of Cisco TelePresence meetings and their
management via iPad.
Outbound calling campaigns software

16. Aurus
Nikolayeva str.,11
Novosibirsk, Russia
630090
+7 (383) 344-92-92
info@aurus5.com
http://www.aurus5.com
Aurus has the Skolkovo
resident status since 2011
Thank you for your time!