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Kerio Operator Overview
- 1. Kerio Operator Just pointand click. Talk about easy.
- 2. Kerio Operator Just pointand click. Talk about easy. IP-PBX based on Asterisk Distributed as a Virtual or Software Appliance Managed entirely through an intuitive, Web-based Administration interface Deployed behind a SIP provider, or directly connected to the telephone network
- 3. Operator for theCustomer Customer problem: Traditional analog PBX systems are costly Operator solutions: Softphone/Smartphone integration reduces the need for desktop phones VoIP works over IP / Internet (no phone line required) Kerio MyPhone interface allows simple controls to be quickly managed by end users
- 4. Operator for theCustomer Customer problem: Traditional analog PBX systems do not easily support mobility Operator solutions: Softphone integration with Smartphones makes office extensions mobile Kerio MyPhone interface allows call forwarding for non-Smartphones
- 5. Operator for theCustomer Customer problem: Traditional analog PBX systems require significant time for administrators to implement complex changes Operator solutions: Changes can be made remotely using the web-based admin tool Customer doesn’t have to wait for IT admin to make changes on-site
- 6. Operator for theCustomer Customer problem: Traditional analog PBX systems lack integration with other services and applications Operator solutions: Voicemail to email synchronization with Kerio Connect Voicemail to email forwarding with other email servers Users can be linked with Active Directory
- 7. Operator for ITAdmins IT Admin problem: Traditional analog PBX systems are complicated and lack intuitive administration tools Operator solutions: Embedded OS for easy deployment Intuitive ‘Kerio-style’ web-based administration Auto-provisioning for popular desktop phones
- 8. Operator for ITAdmins IT Admin problem: Traditional analog PBX systems require on-site maintenance Operator solutions: Web-based admin interface provides full remote administration Quickly satisfy customer change requests (e.g. updating menus, adding extensions…)
- 9. Operator for ITAdmins IT Admin problem: Traditional analog PBX systems lack reporting tools Operator solutions: Real-time call, conference, and queue status reporting System health view reports CPU/RAM/Storage usage Call history Call recording
- 10. Deployment Scenarios Using aSIP provider
- 11. Deployment Scenarios Using aDigium Card with a T1 provider
- 12. Kerio Operator –features Web administration • Easy administration in your favorite browser • The same look as in other Kerio products MyPhone (user interface) • Manage voice mails • Manage forwarding • Direct dial and call log
- 13. Kerio Operator –features Connecting to the outside world • SIP provider support • ISDN, T1/E1 Digium card support • Easy to set inbound and outbound dialing rules
- 14. Kerio Operator –features Voicemail integration with Kerio Connect • Messages forwarded to Inbox with WAV file • Synchronization of listen/read/delete status • Forwarding for other non-Kerio Connect email servers
- 15. Kerio Operator –features Automatic phone provisioning • Detecting and autoconfiguring connected HW phone • Assigning extension number(s) • Currently supported: Cisco, Linksys and Snom • Other phones can be configured manually
- 16. Kerio Operator –features Call conferencing • Virtual conference rooms • Access covered by PIN • Can be limited amount of attendees Ring groups • One number for more extensions/users • Optional fall back to another number
- 17. Kerio Operator –features Automated Attendant with optional scheduling • Customizable audio menus • Easy to manage using GUI • Specify time conditions
- 18. Kerio Operator –features Call queues • Flexible announcements to agents • Call recording • Fixed or dynamic agents • Music on hold • Queue strategies
- 19. Kerio Operator System Requirements •1 Ghz processor • 512 GB Ram • 8 GB storage
- 20.