The document outlines key attributes of waiters which include being well-mannered, having knowledge of food and beverages, having a good memory to remember guest preferences, assuming responsibility, focusing on cost control and revenue maximization, observing details, concentrating on duties, and developing urgency and skills in service.

1. FOOD & BEVERAGES
ATTRIBUTIES
OF
WAITER
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2. GOOD CONDUCT
• All service staff should be well mannered and
respectful to guest and to senior members of
the staff they should be calm and pleasant.
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3. SALESMANSHIP-F&B
• Staff should have a proper
knowledge of the presentation and
service of all the food and beverages
served in the establishment.
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4. GOOD MEMORY
• A good memory helps to improve
perfomance.It also helps to remember the
guest name like and dislike regarding food and
beverages.
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5. ABILTY TO ASSUME RESPONSIBLITY
• All service staff should have the ability to
assume responsibility they should be loyal to
their employers to the guest.
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6. MAXIMISE REVENUE
Cost control and maximizing the
revenue of the establishment
should be of prime importance to
all.
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7. OBSERVATION
• A keen sense of observation and an eye
for the detail will help a member of the
staff to be more efficient at this job
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8. CONCENTRATION AND SKILL
• Service staff should develop a sense of
urgency in the performance of their duties
service staff should concentrate while doing
service to guest on the table.
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9. THANK YOU
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