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ROOM DESIGNATIONS
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- 2. Topics • Room Designations •Types of Rooms • Room Configurations to suit guest preferences • Numbering of rooms • Room status reconciliation • Room status codes, Discrepancy report. • Glossary of Front Office Terms www.indianchefrecipe.com
- 3. Room rate /Tariff RoomRate Govt Rate Volume Guarantee Rate Tour Group Rate Half day rate Advance Purchase Rates Corporate Rate Crib Rate Introductory Rate Educational Rate Airline rate Travel Agent Group Rate Week day Seasonal Rage Rack Rate Package Compli. Rate Membership Rate www.indianchefrecipe.com
- 4. TYPES OF ROOMS •We have 21 different types of rooms • Single Room • Double Room • Double & Double Room • Triple Room • Quad Room • Twin room • Interconnecting Roomwww.indianchefrecipe.com
- 5. Conti. • Adjoining Room •Hollywood Room • Duplex Room • Cabana Room • Studio Room • Parlor Room • Lanai Room • Efficiency Room • Hospitality room • Suite Room • Queen Room • King Room • Adjacent Room • Pent house Room www.indianchefrecipe.com
- 6. Guest Room Preferences •A hotel guest’s room preferences are defined by his/her choice of: – Room Type – Room Configuration – Room Designation • How might guest room preferences evolve in the future? Figure 4-2www.indianchefrecipe.com
- 7. Room Types • Roomtypes are based on the intended number of occupants. The four basic types are: – Single Occupancy – Double Occupancy – Triple Occupancy – Quad Occupancy • Guest room rates typically change with the greater number of occupants. Figure 4-3www.indianchefrecipe.com
- 8. Room Configurations • Roomconfigurations characterize the physical makeup of the guest room. • The standard configuration is the room configuration that makes up the majority of the sleeping rooms at a particular hotel. • This is also referred to as Run of House (ROH) rooms. Figure 4-4www.indianchefrecipe.com
- 9. Room Configurations • Theenhanced configuration is understood to include more amenities and/or services than the standard configuration. • The suite configuration involves a larger room (in terms of square footage) than the standard configuration. • The disabled access configuration represents guest rooms equipped to meet the guidelines of the ADA. Figure 4-5www.indianchefrecipe.com
- 10. All Suite vs.Extended Stay Standard Configurations • Room configurations remain constant among all hotel target markets. • The standard configuration is the category of guest room that is the most prevalent at a specific hotel. • Enhanced and suite configurations for these target markets are based on the most prevalent (ROH) room makeup. Figure 4-6www.indianchefrecipe.com
- 11. Room Designations • Theroom designation identifies whether it is a smoking or nonsmoking room. • Hotels may distinguish room designations by grouping them on separate floors. • How does the recent tobacco legislation limiting smoking areas affect how hotels designate their rooms? Figure 4-7www.indianchefrecipe.com
- 12. Room Type + Room Configuration + Room Designation = GuestRoom Preferences Single Double Triple Quad Standard Enhanced Suite Disabled Access Smoking NonSmoking Guest Room Preferences Figure 4-8www.indianchefrecipe.com
- 13. Room Numbering • Hotelsassign room numbers by floor. Each floor designates the first portion of the room numbers, while the rest of the room numbers are sequentially assigned on that floor. • The assignment of the first floor room numbers is relative to the location of the front desk and lobby. • What numbers are routinely omitted in North America? Asia? Figure 4-9www.indianchefrecipe.com
- 14. 1st Floor GuestRoom Corridor Sequential Room Numbering 101 103 105 107 109 102 104 106 108 110 Room Numbering Figure 4-10www.indianchefrecipe.com
- 15. Room Status Reconciliation •The hotel industry assigns a status to every guest room to discern what guest rooms are available for sale. • Room status reconciliation ensures that rooms are properly designated by their current status and assigned a new status as it changes. Figure 4-11www.indianchefrecipe.com
- 16. Room Status States •Room status categories are grouped by the guest room’s state of occupancy, state of cleanliness, and state of exception. • These states are: – Occupied – Vacant – Dirty Figure 4-12 Clean Ready Out of Order www.indianchefrecipe.com
- 17. Room Status States •State of Occupancy – Occupied–Applies to a room that has been assigned to a guest and the guest has checked in. – Vacant–The guest has checked out of the room. – Ready–Room is available for new occupancy. Figure 4-13www.indianchefrecipe.com
- 18. Room Status Codes •A room status code combines both occupancy and cleanliness information – Vacant/Ready – Vacant/Clean – Vacant/Dirty – Occupied/Dirty – Occupied/Clean Figure 4-14www.indianchefrecipe.com
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- 20. plans • EP :nothing given complimentary • CP : Room rent + Taxes and b/f is given complimentary • M.A.P : Room rent + Taxes and b/f and luch or dinner is given complimentary • A.P : all are complimentary • B&B or Bermuda plan : room rent + taxes and American breakfast given complimentary • EX: eggs, bread and jam ,butter cornflakes etcwww.indianchefrecipe.com
- 21. brochure • It showsall facilities of the hotels • Shows all the information about hotel www.indianchefrecipe.com
- 22. Short question • 1.Definethe term Hotel • 2.Define the term tourism and types of tourism • 3.Deine the term Inn? • 4. What are the Tourism related industries • 5. Explain the following : • Motel, 2.casino hotel 3. airport hotel 4.commerical hotel • 6.Define the term tariff and Boucher • 7. what different types of meal plans used inwww.indianchefrecipe.com
- 23. Long Questions • 1.Definethe term hotel and explain history and growth in India? • 2.Explain how are hotels classification ? • 3.Explain tourism related industries • 4.Explain different types of rooms used in hotel? • 5.Define the term hotel and explain hotel orgin and evolution in world? • Explain in details how hotels are classified on basis : • A)size b) star c) location d) Clientele E) level of service www.indianchefrecipe.com