The document lists key skills that recruiters look for in job candidates such as communication, teamwork, problem solving, leadership, creativity, and technical skills. It then provides examples of competency-based job application questions that ask candidates to describe situations using the STAR (Situation, Task, Action, Result) method. The document instructs students on how to answer competency-based questions for a class assignment, including drafting responses, getting feedback, and submitting their work.

1. Make a list of the
key skills
recruiters look for
in job
candidates?

2. • Communication
• Teamwork
• Organization & time management
• Problem solving
• Motivation
• Leadership
• Creativity, flexibility and openness to change
• Confidence / assertiveness
• Interpersonal, intercultural and global awareness
• Numeracy
• Information & IT literacy
• Business / commercial awareness and professionalism
Key skills commonly sought by recruiters

3. Watch the video clip.
Which skills do
the recruiters
value the most?
Take notes

4. - have commercial awareness
- are flexible (x2)
- take ownership of projects
- have teamwork skills (x2)
- have leadership skills
- are good communicators
They seek employees who…

5. They also seek employees who…
- are adaptable (x2)
- have leadership skills
- can focus on diversity
- show initiative
- are driven
- are “people persons”

6. Which job is being
advertised?
Discuss with your partner

7. Candidates must be skilled and have experience in:
• Auto mechanics
• Horseback riding
• Navigation
• Firearms handling
• Hunting, tracking and fishing
• Foraging
• Fire building
• First aid
• Farming
Successful candidates must be extremely motivated, positive thinkers, willing to
take risks, and, above all, must be team players.
- Apply in writing to Rick Grimes
- 2 full-time positions available

8. • Auto mechanics
• Horseback riding
• Navigation
• Firearms handling
• Hunting, tracking and fishing
• Foraging
• Fire building
• First aid
• Farming
Zombie Apocalypse
Survivors Wanted
• Auto mechanics
• Horseback riding
• Navigation
• Firearms handling
• Hunting, tracking and fishing
• Foraging
• Fire building
• First aid
• Farming
Successful candidates must be extremely motivated, positive thinkers, willing to
take risks, and, above all, must be team players.

9. Analyze the
following job
posting?

12. Assignment 2
Answering
competency-based
job application
questions.

13. Tell us about a time when
you had to make a difficult
decision. (200 words)

14. Describe a time when you
demonstrated good customer
service. (200 words)

15. Give an example of when
you showed good leadership
skills. (200 words)

16. Describe a situation where
you played an important role
in a team. (200 words)

17. Write about a time when you
experienced pressure at
university or work. (200 words)

18. Using STAR
You can use this technique to answer and
structure competency-based questions.
But, what does STAR stand for?

19. Situation - contextualize example
Task - What needed to be done?
Action - What did you do?
- How did you do it?
Result - positive outcome
- what did you learn or gain?

20. Watch the video clip.
What was the situation,
task, action, and
result?
Take notes

21. Look at the application questions on the next PPT slide
• Choose 1 question and write 250-300 words
or
• Choose 2 questions and write 150 words for each
* Answer the questions using STAR
** Write the number of words on the assignment (and stick to the
word count)
*** Ensure your assignment is professionally presented
Assignment 2

22. 1. Describe a time when you had to work under pressure to
meet a deadline. What did you do?
2. Describe a time when you had to make a difficult decision.
3. Describe a time when you demonstrated good customer
service skills.
4. Describe a time when you played an important role in a
team.
5. Describe a time when you experienced pressure at university
or at work.
6. Describe a time when you demonstrated good leadership
skills.

23. 1st - Write your 1st draft
2nd - Send it to OWL for feedback (as an email attachment)
3rd - Print the Email you send to OWL (this will be graded too)
4th - Wait for feedback, and then revise your work
5th - Submit your final draft to Mike in class on May 1st (with the email
you sent to OWL)
Option 1 – OWL (Highly recommended):

24. Hanyang Online Writing Lab (OWL)
hanyangowl@gmail.com
1. Start your email:
Dear Owl Editor,
2. Attach the assignment as an MS Word.doc file
- Use 12 point font
- Double space your work (see next slide)
- Include your: name (성명), student number (학번), Gender (설별), Department 소속대
학, Major 학과, enrolment year 학년,
- Don’t forget a signature file

25. Spacing
- you should select double spacing
- highlight the text, right click and select
‘paragraph’

26. 1st - Write your 1st draft
2nd – Send it to Mike as an attachment in an email by Friday April 27th
- See next slide for the email to Mike
3rd - Print off the email & assignment
4th - Submit the email and the assignment in class on May 1st
Option 2 – No 1st draft feedback:

27. Your email to Mike (Option 2):
Include:
1. An email subject
2. An appropriate salutation
3. A sentence or two identifying yourself (name, class &
student I.D)
4. A sentence stating you have attached the report.
- “Please find attached…”
5. A suitable closing
6. A signature
7. A professionally presented signature file

28. Accomplished
Achieved
Adapted
Addressed
Advised
Analysed
Arranged
Coached
Coordinated
Communicated
Completed
Created
Delivered
Designed
Developed
Action Verbs
Participated
Persuaded
Planned
Presented
Researched
Resolved
Team Working
Trained
Translated
Wrote
Enhanced
Established
Explained
Fulfilled
Helped
Implemented
Improved
Influenced
Initiated
Instructed
Led
Maintained
Motivated
Negotiated
Organised
More verbs on next 2 slides
arranged by skills/type

29. Leadership/management: accomplished, achieved, administered, analyzed, assigned, attained, chaired
conducted, consolidated, coordinated, delegated, developed, directed, earned, established, evaluated,
executed, facilitated, formulated, guided, handled, headed, impacted, improved, increased, led, mastered,
orchestrated, organized, oversaw, planned, predicted, prioritized, produced, proved, recommended,
regulated, reorganized, reviewed, reorganized, scheduled, spearheaded, strengthened, supervised,
surpassed, trained
Communication: addressed, arbitrated, arranged, authored, clarified, collaborated, conferred, convinced,
corresponded, delivered, developed, directed, documented, drafted, edited, energized, enlisted,
explained, formulated, influenced, interpreted, lectured, liaised, mediated, moderated, negotiated,
persuaded, presented, promoted, publicized, reconciled, recruited, reported, rewrote, spoke, suggested,
synthesized, translated, verbalized, wrote
Technical: analyzed, assembled, built, calculated, computed, consulted, designed, devised, engineered,
examined, fabricated, identified, installed, interpreted, maintained, operated, optimized, overhauled,
programmed, remodeled, repaired, solved, standardized, streamlined, upgraded
Helping: advised, arranged, assessed, assisted, clarified, coached, counseled, demonstrated, diagnosed,
educated, enhanced, expedited, facilitated, familiarized, guided, instructed, motivated, oriented,
participated, proposed, provided, referred, rehabilitated, represented, served, supported
Creative: acted, composed, conceived, conceptualized, created, customized, designed, developed,
directed, established, fashioned, founded, illustrated, initiated, instituted, integrated, introduced,
invented, originated, performed, planned, published, redesigned, revised, revitalized, shaped, visualized
Action verbs – arranged by skill

30. Research: assessed, clarified, collected, concluded, conducted, constructed, critiqued, derived, designed,
determined, diagnosed, discovered, evaluated, examined, extracted, formed, identified, inspected,
interpreted, interviewed, investigated, modeled, organized, researched, resolved, reviewed, summarized,
surveyed, systematized, tested
Teaching: adapted, advised, clarified, coached, communicated, coordinated, demystified, developed,
enabled, encouraged, evaluated, explained, facilitated, guided, informed, instructed, persuaded, set goals,
stimulated, studied, taught, trained
Financial: administered, analyzed, balanced, budgeted, calculated, contracted, forecast, marketed,
planned, projected, recommended
Clerical: revised, collected, catalogued, classified, compiled clarified, indexed, organized, prepared,
processed, simplified, systemized
Sales: consolidated, distributed, generated, increased, marketed, obtained, promoted, recruited,
stimulated
Organizational: approved, accelerated, added, arranged, broadened, catalogued, centralized, changed,
classified, collected, compiled, completed, controlled, defined, dispatched, executed, expanded, gained,
gathered, generated, implemented, inspected, launched, monitored, operated, organized, prepared,
processed, purchased, recorded, reduced, reinforced, retrieved, screened, selected, simplified, sold,
specified, steered, structured, systemized, tabulated, unified, updated, utilized, validated, verified
Action verbs – arranged by skill