Ashley Walker has over 7 years of experience in retail customer service and bookkeeping roles. She has a track record of reliable service, building customer confidence through active listening, and ensuring transactions are accurate and timely. Her skills include cash handling, employee scheduling, training, and multi-tasking with proficiency in Microsoft Office.
Klingbeil, R., 2015. Governance of Groundwater: Linking Global Processes and Regional Needs. Presentation at IUCN-ROWA Regional Conference “Water and Nature Knowledge Sharing Forum”, Sharm El Sheikh, Egypt, 12-14 May 2015.
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1. 07/2008 to 03/2015
Capitol Heights, MD
07/2008 to 03/2015
Capitol Heights, MD
07/2008 to 03/2015
Capitol Heights, MD
08/2007 to 03/2008
Washington , DC
2010
Capitol Heights, MD, Prince Georges
ASHLEY WALKER
Summary
Reliable and friendly bookkeeper who quickly learns and masters new concepts and skills. Passionate about helping
customers and creating a satisfying shopping experience.
Highlights
Employee scheduling
Cash handling accuracy
Organized
Time management
Detail-oriented
Excellent multi-tasker
Strong communication skills
Flexible schedule
Personnel training and development
Proficient in MS Office
Experience
Bookkeeper
Shoppers Food
Cleaned and organized the store, including the checkout desk and displays. Trained new sales associates. Develops
system to account for financial transactions by establishing a chart of accounts; defining bookkeeping policies and
procedures. Works with the management team to implement the proper division of responsibilities. Balances general
ledger by preparing trial balance; reconciling entries. Coordinate daily cash reconciliation at a high-volume location.
Prepares financial reports by collecting, analyzing, and summarizing account information and trends. Answered
customers' questions and addressed problems and complaints in person and via phone. Built customer confidence by
actively listening to their concerns and giving appropriate feedback. Processed all sales transactions accurately and in a
timely fashion.
Customer Service
Shoppers Food
Deal with money gram, refunds & exchanges, pay bills, and send money to other countries. Resolves product or service
problems by clarifying the customer's complaints, determining the cause of adjustment; following up to ensure
resolution. Execute customer transactions, including withdrawals and money orders. Operates a cash register for cash,
check and credit/debit transactions. Answer customer telephone calls promptly and in an appropriate manner. Handles
all customer relations issues in a gracious manner.
Floor Supervisor
Shoppers Food
Provides immediate and accurate assistance in arranging access to an on duty manager or supervisor. Performs
various operational tasks, including opening and closing the store, as well as balancing the cash register receipts at the
close of the shift. Enforce company rules to the employees. Responsible for managing the employees on sales floor.
Establish or identify prices of goods and services.
Cashier
AJ Wright
Answered customers' questions and addressed problems and complaints in person and via phone.Helped customers
select products that best fit their personal needs.Kept the showroom clean and maintained neat, orderly product
displays.Completed floor replenishment to guarantee size availability and promote customer satisfaction.
Education
High School Diploma
Fairmont Heights High
Coursework in International Business, Accounting and Finance.
416 Carmody Hills Dr, Capitol Heights, MD 20743 | H: 240-392-2010 | C: 240-608-9000 | evonne_530@outlook.com