2. latrobe.edu.au
Jisc Student Digital Experience Tracker benefits
Gather evidence from students about their digital experience, and track changes over time
Engage students in thinking about their digital capabilities
Target resources for improving digital provision
Plan further research, data gathering and student engagement around digital issues
Benchmark and compare local experience against national and international experience
3. latrobe.edu.au
2018 LTU Jisc Student Digital Experience Tracker
implementation
Tracker implementation at La Trobe:
o 2017
192 responses – from 1st year students in 6 subjects)
o 2018
2440 Responses – from students across all year levels
7% response rate
1500 student responses to qualitative questions
4. latrobe.edu.au
2018 Jisc Tracker - LTU Students by campus
Campus
Number (%) of
Responses
% Total Student
Enrolments by
campus (2015 data)
Melbourne (Bundoora) 1434 (60.2%) 71%
Bendigo 441 (18.5%) 12%
Albury/Wodonga 70 (2.9%) 2%
Melbourne City (Collins
Street)
86 (3.6%) 2%
Shepparton 34 (1.4%) 1%
Mildura 57 (2.4%) .2%
Sydney 60 (2.5%) n/a
Online 202 (8.5%) n/a
5. latrobe.edu.au
Key findings
High level of satisfaction high level of satisfaction with digital provision e.g. reliable wi-fi
High use of personal devices e.g. laptops compared to institutional devices
Frequency of course-related digital activities – high use of quizzes
Two thirds of student rely on LMS and more than half would like it to be used more
Two thirds of students feel digital technologies encourage more independent learning, but only 41%
feel connected with lecturers, and 40% feel connected to other students in digital environment
One third of students turn to online information for help digital skills followed by fellow students,
friends, other uni support and lecturers
Less then half of LTU studnets agree that that their course prepares them for the digital workplace
but two thirds agree that digital skills are important in their chosen career
6. latrobe.edu.au
Qualitative Feedback - Student suggestions for
improving the LTU digital experience by category
1. Improving facilities and access to the resources
2.Providing university support for the use of digital resources
3.Providing digital training for staff
4.Minimising technical issues
5.Providing an open communicative space where students could
seek help and have their concerns heard
7. latrobe.edu.au
Disseminating and using the Tracker data
Explore ways of building positive attitudes towards developing digital
capacity for the future workplace
Provision and quality of digital services to foster inclusion
Build staff capacity
Explore effective models of engagement in digital environments
Increase support for developing relevant digital skills before students start
their courses
Create more connected communities of learners/practice
