This document provides a summary of a presentation on network-building for public servants. It outlines seven lessons: 1) carry the spark, 2) create space, 3) set the tone, 4) grow with the energy, 5) give the power away, 6) find your people, and 7) change from within starts from within. It encourages participants to foster trust, be curious, acknowledge others, scale ideas organically, empower others, connect with like-minded individuals, and reflect inward for personal growth. The presentation aims to help public servants build networks and drive positive change from the inside out.
The Identity Crisis: The Story of a Social Media DisasterJenniferDong95
Living in the new world of social media and technology, society has developed an identity crisis. We have become obsessed with creating an appearance of happiness, success, and perfection. Our obsession with self-presentation is deceiving and dangerous. We have lost the ability to see reality by fostering a false sense of identity developed through our social networks. From “selfie addictions” to low self-esteem, we have already been warned of the dangerous implications. However, what is most terrifying is our utter ignorance to our “loss of self.” In the words of Stephen Marche, “The more you try to be happy, the less happy you are.” By continuing down this path of addiction, obsession, and instability, how can we ever achieve a state of true happiness? Most importantly, how can we find ourselves amidst a world of technological madness?
Presented at the Midwest Agile Community Meetup on May 7, 2014.
This presentation covers how organizations can build on what is working at the team level and spread it throughout the company. We covered how to introduce change with a more human approach, how to expand trust, and how to execute with agility within a leadership hierarchy. For more information, go to www.illustratedagile and www.consciousagility.
How to Grow, er, DEFRAG Idaho's Entrepreneurial Ecosystem in 1, 2, 3, 4 "Easy...Norris Krueger
Energy Connected speed presentation March 4, 2015:
How to Grow, er, DEFRAG Idaho's Entrepreneurial Ecosystem in 1, 2, 3, 4 "Easy" Steps! :)
The latest, greatest Idaho Tech Council /Idaho National Lab confab, the Energy Connected' symposium is March 3-4, 2015 and features a series of Ignite/pecha kucha style speed presentations. These are my overly-cluttered draft slides for this presentation - lots of embedded links but not enough plugs for my great friends who want to grow great entrepreneurial communities! Like US SourceLink, the OECD entrep crew, Klaus Sailer's Coneeect, World Entrepreneurship Forum & Junior WEF, and of course the Kauffman Foundation!
Motivational Dynamics in Health Behavior Change v2 - 2014Dustin DiTommaso
Despite the wealth of technology-assisted advances in healthcare, human behavior continues to be the cause of great variance in health-related outcomes. Our health and well-being are vigorously affected by lifestyle factors such as physical activity, diet, or smoking as well as self-care activities like medication adherence and condition management.
Recognizing these behavioral mediators of health outcomes suggests that we pay closer attention to patient experience and motivation. If we want to create the conditions under which people are most likely to initiate and sustain behaviors conducive to health and well-being, we need to better understand the dynamic nature of motivation and design experiences that support patient needs for autonomy, competence and relatedness.
Just as no change is possible without action, no action is possible without motivation and as you’ll find in this talk, patient needs satisfaction and their quality (not quantity) of motivation are critical to the success of any behavior change intervention.
The Identity Crisis: The Story of a Social Media DisasterJenniferDong95
Living in the new world of social media and technology, society has developed an identity crisis. We have become obsessed with creating an appearance of happiness, success, and perfection. Our obsession with self-presentation is deceiving and dangerous. We have lost the ability to see reality by fostering a false sense of identity developed through our social networks. From “selfie addictions” to low self-esteem, we have already been warned of the dangerous implications. However, what is most terrifying is our utter ignorance to our “loss of self.” In the words of Stephen Marche, “The more you try to be happy, the less happy you are.” By continuing down this path of addiction, obsession, and instability, how can we ever achieve a state of true happiness? Most importantly, how can we find ourselves amidst a world of technological madness?
Presented at the Midwest Agile Community Meetup on May 7, 2014.
This presentation covers how organizations can build on what is working at the team level and spread it throughout the company. We covered how to introduce change with a more human approach, how to expand trust, and how to execute with agility within a leadership hierarchy. For more information, go to www.illustratedagile and www.consciousagility.
How to Grow, er, DEFRAG Idaho's Entrepreneurial Ecosystem in 1, 2, 3, 4 "Easy...Norris Krueger
Energy Connected speed presentation March 4, 2015:
How to Grow, er, DEFRAG Idaho's Entrepreneurial Ecosystem in 1, 2, 3, 4 "Easy" Steps! :)
The latest, greatest Idaho Tech Council /Idaho National Lab confab, the Energy Connected' symposium is March 3-4, 2015 and features a series of Ignite/pecha kucha style speed presentations. These are my overly-cluttered draft slides for this presentation - lots of embedded links but not enough plugs for my great friends who want to grow great entrepreneurial communities! Like US SourceLink, the OECD entrep crew, Klaus Sailer's Coneeect, World Entrepreneurship Forum & Junior WEF, and of course the Kauffman Foundation!
Motivational Dynamics in Health Behavior Change v2 - 2014Dustin DiTommaso
Despite the wealth of technology-assisted advances in healthcare, human behavior continues to be the cause of great variance in health-related outcomes. Our health and well-being are vigorously affected by lifestyle factors such as physical activity, diet, or smoking as well as self-care activities like medication adherence and condition management.
Recognizing these behavioral mediators of health outcomes suggests that we pay closer attention to patient experience and motivation. If we want to create the conditions under which people are most likely to initiate and sustain behaviors conducive to health and well-being, we need to better understand the dynamic nature of motivation and design experiences that support patient needs for autonomy, competence and relatedness.
Just as no change is possible without action, no action is possible without motivation and as you’ll find in this talk, patient needs satisfaction and their quality (not quantity) of motivation are critical to the success of any behavior change intervention.
Building Resilent & Anti-Fragile Orgs VSHRM Deborah Nystrom, REVELNDeb Nystrom
It is about resilience? Or is it about learning how to be Anti-Fragile, a term coined by Nassim Taleb to describe natural or organic systems, things that need some dose of disorder in order to develop. For example, deprive your bones of stress and they become brittle. Are our HR and organizational system destined to decline, are exist in a mediocre state due to their structure?
Designing for behavior change can be looked at through many lenses. As the implementers of interventions, products and services designed to modify the decisions and behaviors of others, we can adopt a “Doing to,” “Working with,” or “Working for” mentality. The people on the receiving end of our interventions can perceive this frame of reference, and this can have a great impact on the initiation, engagement and outcomes of designs we put in place.
While the current popular discourse revolves around fixing or capitalizing upon our limited cognitive, emotional and motivational resources through varying levels of authority and control, humans are self-organizing systems who may need little more than support of their autonomy and growth potential to enact tremendous change in their lives. With this in mind, delivering interventions that preserve human agency and foster authentic functioning can seem like a radical (yet welcomed) approach.
But how might we do this? What kinds of systems can be implemented to achieve individual and group level change while preserving a sense of volitional engagement? Games and Gameful Design (but not “Gamification”) offer a promising approach to creating the conditions whereby people are willing, active participants in initiating and sustaining meaningful change efforts.
In this talk, I’ll articulate theory and evidence-based methods and models for evaluating and implementing the ways by which games and play shape our psychological processes and influence behavior and subjective well-being.
Motivational Dynamics in Health Behavior Change, v1Dustin DiTommaso
Health behavior change has proven to be extremely difficult to accomplish, and the adoption and maintenance of beneficial health regimens has surfaced as a daunting task for the average individual. While many people voice a desire to more frequently engage in healthy behaviors, the evidence is clear that human desire and motivation can be undermined and our commitments can be easily broken. If we, as designers, want to create systems to facilitate behavior change, we need to better understand how to initiate and support people's intrinsic motivations while balancing extrinsic design factors to optimize success.
In this talk, we'll take a high level look at the psychology of motivation and deep-dive into key points to consider when creating systems to bridge the gap between people's intentions and their actions.
Tesol 2010 - Sustainable Professional DevelopmentCarla Arena
Carla Arena (NNEST-IS) addresses the issue of sustainable professional development for EFL professionals, focusing on communities of practice, tools that help teachers to be connected to other educators, and e-learning opportunities for EFL educators.
'Information in context': Co-designing workplace structures and systems for o...Zaana Jaclyn
Proceedings of the Information Seeking in Context Conference (ISIC 2010), University of Murcia, Spain, 28 September - 2 October, pp. 311 - 321. Full paper available at: http://scr.bi/aW4QB1
School for Health and Care Radicals - Module 2 slides 2016Horizons NHS
Module 2 of the School for Health and Care Radicals ran on Thursday 11th February from 14:30-16:00 GMT and was led by Helen Bevan, Chief Transformation Officer, Horizons Group, NHS England. A recording of this module can be found at: http://theedge.nhsiq.nhs.uk/school/module-2/#resources
The golden rule for change activists is: ‘You can’t be a radical on your own’. This module gives us an understanding of the power of working together by exploring communities of practice and social movements. We identify techniques for connecting with our own and others’ values and emotions to create a call for action.
To find out more about the School for Health and Care Radicals, click and paste this link into your address bar: http://theedge.nhsiq.nhs.uk/school
These are the slides for Module 2 of the School for Health and Care Radicals.
A golden rule for change activists: You can’t be a radical on your own. This module gives you an understanding of the power of working together by exploring communities of practice and social movements. We identify techniques for connecting with our own and others values and emotions to create a call for action.
Agenda:
•Why we can’t be radicals on our own: building communities for change
–What is a community and how can you find power within communities?
•What can we learn from leaders of social movements?
–The power of one, the power of many
–Calls to action – what are they and how are they powerful?
–What are the characteristics of people or groups within effective social movements?
–How to create change at scale
–What is strategy in this context and how can we define resources?
•Effective framing: telling our stories
–What is framing?
–How to connect with people to take action – connecting with emotions through values
–Creating your narrative and the power of telling stories
•Bridging disconnected groups
–Strong vs. weak ties
•Building your own community
–Who are your communities?
–How to build new communities
•Questions and call to action
Questions for reflection from this module:
•What learning and inspiration can you take from social movement leaders to help you in your role as an agent of change in health and care?
•How will you attract the attention of the people you want to call to action?
•Who are the people who are currently disconnected that you want to unite in order to achieve your goal for change? How can you build a sense of “us” with them?
Call to action from this module:
•Identify which communities you are currently part of and how you can utilise your existing communities for change.
•Reflect on who else you would like to be part of your community for change and take action to connect with them.
•Create your narrative or “call to action” to win other people to your cause.
Slides from 2017 presentations for both Palliser Teachers and Greater Edmonton Teachers' Conventions.
How do we build a culture that helps staff members to thrive? Strengths-based leadership provides the lens and mindset that brings out the best in staff members and creates the conditions for increased trust, more collaboration and sharing, and a resulting climate in which people want to innovate and excel. Chris will use powerful stories, along with supporting research, to encourage formal leaders to embrace a strengths-based lens to create a positive school culture.
Telling Your Story to Motivate Donors and Advocates for Your CauseRachel Kubicki
This presentation focuses on the importance of great story telling and also provides step by step instructions for creating your story. Included you will find examples, quotes for inspiration, and more. This is intended for board members, nonprofit executives, fundraisers and volunteers. The goal is to equip you with a strong story that attracts and motivates others to engage with your nonprofit.
Giving to charity is selfish... And that's okay!
Charities need to stop trying to change our human nature. Instead, they need to understand, embrace take advantage of human nature by modifying communications.
Can Social Architecture Fix Your Broken Change Program.pdfLuc Galoppin
In this webinar I try to connect the dots starting from our intrinsic emotional needs all the way up to our collective potential. I arrive at one simple conclusion: the true work of a Social Architect consists of micro-moments of Ghandi and micro-moments of Shackleton.
Assessment, planning and evaluation in PlaycentreDalene Mactier
This booklet is the result of a group committed Playcentre whānau who worked on developing their understandings and ideas of what assessment, planning and evaluation in Playcentre involves. This guide provides some possible ways to engage in more meaning and manageable assessment.
Building Resilent & Anti-Fragile Orgs VSHRM Deborah Nystrom, REVELNDeb Nystrom
It is about resilience? Or is it about learning how to be Anti-Fragile, a term coined by Nassim Taleb to describe natural or organic systems, things that need some dose of disorder in order to develop. For example, deprive your bones of stress and they become brittle. Are our HR and organizational system destined to decline, are exist in a mediocre state due to their structure?
Designing for behavior change can be looked at through many lenses. As the implementers of interventions, products and services designed to modify the decisions and behaviors of others, we can adopt a “Doing to,” “Working with,” or “Working for” mentality. The people on the receiving end of our interventions can perceive this frame of reference, and this can have a great impact on the initiation, engagement and outcomes of designs we put in place.
While the current popular discourse revolves around fixing or capitalizing upon our limited cognitive, emotional and motivational resources through varying levels of authority and control, humans are self-organizing systems who may need little more than support of their autonomy and growth potential to enact tremendous change in their lives. With this in mind, delivering interventions that preserve human agency and foster authentic functioning can seem like a radical (yet welcomed) approach.
But how might we do this? What kinds of systems can be implemented to achieve individual and group level change while preserving a sense of volitional engagement? Games and Gameful Design (but not “Gamification”) offer a promising approach to creating the conditions whereby people are willing, active participants in initiating and sustaining meaningful change efforts.
In this talk, I’ll articulate theory and evidence-based methods and models for evaluating and implementing the ways by which games and play shape our psychological processes and influence behavior and subjective well-being.
Motivational Dynamics in Health Behavior Change, v1Dustin DiTommaso
Health behavior change has proven to be extremely difficult to accomplish, and the adoption and maintenance of beneficial health regimens has surfaced as a daunting task for the average individual. While many people voice a desire to more frequently engage in healthy behaviors, the evidence is clear that human desire and motivation can be undermined and our commitments can be easily broken. If we, as designers, want to create systems to facilitate behavior change, we need to better understand how to initiate and support people's intrinsic motivations while balancing extrinsic design factors to optimize success.
In this talk, we'll take a high level look at the psychology of motivation and deep-dive into key points to consider when creating systems to bridge the gap between people's intentions and their actions.
Tesol 2010 - Sustainable Professional DevelopmentCarla Arena
Carla Arena (NNEST-IS) addresses the issue of sustainable professional development for EFL professionals, focusing on communities of practice, tools that help teachers to be connected to other educators, and e-learning opportunities for EFL educators.
'Information in context': Co-designing workplace structures and systems for o...Zaana Jaclyn
Proceedings of the Information Seeking in Context Conference (ISIC 2010), University of Murcia, Spain, 28 September - 2 October, pp. 311 - 321. Full paper available at: http://scr.bi/aW4QB1
School for Health and Care Radicals - Module 2 slides 2016Horizons NHS
Module 2 of the School for Health and Care Radicals ran on Thursday 11th February from 14:30-16:00 GMT and was led by Helen Bevan, Chief Transformation Officer, Horizons Group, NHS England. A recording of this module can be found at: http://theedge.nhsiq.nhs.uk/school/module-2/#resources
The golden rule for change activists is: ‘You can’t be a radical on your own’. This module gives us an understanding of the power of working together by exploring communities of practice and social movements. We identify techniques for connecting with our own and others’ values and emotions to create a call for action.
To find out more about the School for Health and Care Radicals, click and paste this link into your address bar: http://theedge.nhsiq.nhs.uk/school
These are the slides for Module 2 of the School for Health and Care Radicals.
A golden rule for change activists: You can’t be a radical on your own. This module gives you an understanding of the power of working together by exploring communities of practice and social movements. We identify techniques for connecting with our own and others values and emotions to create a call for action.
Agenda:
•Why we can’t be radicals on our own: building communities for change
–What is a community and how can you find power within communities?
•What can we learn from leaders of social movements?
–The power of one, the power of many
–Calls to action – what are they and how are they powerful?
–What are the characteristics of people or groups within effective social movements?
–How to create change at scale
–What is strategy in this context and how can we define resources?
•Effective framing: telling our stories
–What is framing?
–How to connect with people to take action – connecting with emotions through values
–Creating your narrative and the power of telling stories
•Bridging disconnected groups
–Strong vs. weak ties
•Building your own community
–Who are your communities?
–How to build new communities
•Questions and call to action
Questions for reflection from this module:
•What learning and inspiration can you take from social movement leaders to help you in your role as an agent of change in health and care?
•How will you attract the attention of the people you want to call to action?
•Who are the people who are currently disconnected that you want to unite in order to achieve your goal for change? How can you build a sense of “us” with them?
Call to action from this module:
•Identify which communities you are currently part of and how you can utilise your existing communities for change.
•Reflect on who else you would like to be part of your community for change and take action to connect with them.
•Create your narrative or “call to action” to win other people to your cause.
Slides from 2017 presentations for both Palliser Teachers and Greater Edmonton Teachers' Conventions.
How do we build a culture that helps staff members to thrive? Strengths-based leadership provides the lens and mindset that brings out the best in staff members and creates the conditions for increased trust, more collaboration and sharing, and a resulting climate in which people want to innovate and excel. Chris will use powerful stories, along with supporting research, to encourage formal leaders to embrace a strengths-based lens to create a positive school culture.
Telling Your Story to Motivate Donors and Advocates for Your CauseRachel Kubicki
This presentation focuses on the importance of great story telling and also provides step by step instructions for creating your story. Included you will find examples, quotes for inspiration, and more. This is intended for board members, nonprofit executives, fundraisers and volunteers. The goal is to equip you with a strong story that attracts and motivates others to engage with your nonprofit.
Giving to charity is selfish... And that's okay!
Charities need to stop trying to change our human nature. Instead, they need to understand, embrace take advantage of human nature by modifying communications.
Can Social Architecture Fix Your Broken Change Program.pdfLuc Galoppin
In this webinar I try to connect the dots starting from our intrinsic emotional needs all the way up to our collective potential. I arrive at one simple conclusion: the true work of a Social Architect consists of micro-moments of Ghandi and micro-moments of Shackleton.
Assessment, planning and evaluation in PlaycentreDalene Mactier
This booklet is the result of a group committed Playcentre whānau who worked on developing their understandings and ideas of what assessment, planning and evaluation in Playcentre involves. This guide provides some possible ways to engage in more meaning and manageable assessment.
Donate to charity during this holiday seasonSERUDS INDIA
For people who have money and are philanthropic, there are infinite opportunities to gift a needy person or child a Merry Christmas. Even if you are living on a shoestring budget, you will be surprised at how much you can do.
Donate Us
https://serudsindia.org/how-to-donate-to-charity-during-this-holiday-season/
#charityforchildren, #donateforchildren, #donateclothesforchildren, #donatebooksforchildren, #donatetoysforchildren, #sponsorforchildren, #sponsorclothesforchildren, #sponsorbooksforchildren, #sponsortoysforchildren, #seruds, #kurnool
Jennifer Schaus and Associates hosts a complimentary webinar series on The FAR in 2024. Join the webinars on Wednesdays and Fridays at noon, eastern.
Recordings are on YouTube and the company website.
https://www.youtube.com/@jenniferschaus/videos
Jennifer Schaus and Associates hosts a complimentary webinar series on The FAR in 2024. Join the webinars on Wednesdays and Fridays at noon, eastern.
Recordings are on YouTube and the company website.
https://www.youtube.com/@jenniferschaus/videos
Preliminary findings _OECD field visits to ten regions in the TSI EU mining r...OECDregions
Preliminary findings from OECD field visits for the project: Enhancing EU Mining Regional Ecosystems to Support the Green Transition and Secure Mineral Raw Materials Supply.
About Potato, The scientific name of the plant is Solanum tuberosum (L).Christina Parmionova
The potato is a starchy root vegetable native to the Americas that is consumed as a staple food in many parts of the world. Potatoes are tubers of the plant Solanum tuberosum, a perennial in the nightshade family Solanaceae. Wild potato species can be found from the southern United States to southern Chile
Synopsis (short abstract) In December 2023, the UN General Assembly proclaimed 30 May as the International Day of Potato.
RFP for Reno's Community Assistance CenterThis Is Reno
Property appraisals completed in May for downtown Reno’s Community Assistance and Triage Centers (CAC) reveal that repairing the buildings to bring them back into service would cost an estimated $10.1 million—nearly four times the amount previously reported by city staff.
Monitoring Health for the SDGs - Global Health Statistics 2024 - WHOChristina Parmionova
The 2024 World Health Statistics edition reviews more than 50 health-related indicators from the Sustainable Development Goals and WHO’s Thirteenth General Programme of Work. It also highlights the findings from the Global health estimates 2021, notably the impact of the COVID-19 pandemic on life expectancy and healthy life expectancy.
Working with data is a challenge for many organizations. Nonprofits in particular may need to collect and analyze sensitive, incomplete, and/or biased historical data about people. In this talk, Dr. Cori Faklaris of UNC Charlotte provides an overview of current AI capabilities and weaknesses to consider when integrating current AI technologies into the data workflow. The talk is organized around three takeaways: (1) For better or sometimes worse, AI provides you with “infinite interns.” (2) Give people permission & guardrails to learn what works with these “interns” and what doesn’t. (3) Create a roadmap for adding in more AI to assist nonprofit work, along with strategies for bias mitigation.
A Guide to AI for Smarter Nonprofits - Dr. Cori Faklaris, UNC Charlotte
Apolitical crash course in network building for public servants
1. Apolitical Crash Course in
Network-Building
for Public Servants
October 17, 2019
Nour Sidawi, Ministry of Defence + OneTeamGov
Sam Villis, Ministry of Housing, Communities & Local Government + OneTeamGov
Miki Stricker-Talbot, City of Edmonton + U.N.I.C.O.R.N.S.
Photo by Andy Holmes
19. Today’s
agreements?
Let’s act in ways that
foster trust
Let’s be ourselves
Let’s be comfortable
with being
uncomfortable
Let’s be curious
Let’s be careful of our
own judgements
Let’s leave stories here
& take lessons with us
Let’s seek connections
& build community
Let’s leave our titles at
the door
Let’s have FUN!
Inspired by Skills Society Action Lab
Let’s actively listen
Let’s acknowledge and
appreciate
25. Spectrum for Government Innovation
AKA: Miki’s working hunch for making sense of things
Evolutionary
“Let’s make it
better than it is
now” (often rooted
in a place of fear)
Revolutionary
“Let’s change the
system” (often rooted
in a place of passion
and/or anger)
Meta-luminary
“Let’s find the balanced
system of interlocking
forces” (often rooted in
a place of love and/or
curiousity)
Multi-luminary
“Let’s find the balanced
system of interlocking
forces” (often rooted in
a place of love and/or
curiousity)
Evolutionary
“Let’s make it better
than it is now” (often
rooted in a place of
complacency and/or
fear)
26. Spectrum for Government Innovation
AKA: Miki’s working hunch for making sense of things
Evolutionary
“Let’s make it better
than it is now” (often
rooted in a place of
complacency and/or
fear)
Revolutionary
“Let’s change the
system” (often rooted
in a place of passion
and/or anger)
Multi-luminary
“Let’s find the balanced
system of interlocking
forces” (often rooted in
a place of love and/or
curiousity)
IMPORTANTLY:
This spectrum exists in the
eye of the beholder
27. Photo by Cristian Palmer
Scaling in Edmonton
1. Form a community of like-
hearted people
2. Tend to the wounded
3. Fly under the radar
4. Find points for optimism
5. Harness the energy
6. Inspire others
38. How to find “your people”
● Listen for who asks interesting
questions and/or uses interesting
language
● Look for clues
● Find those who make you laugh
● Keep your invitation forever open
● Leave bread crumbs and croutons
along your path
● Go through your days open-
heartedly
● Ask!
Photo by Peter Kleinau
39. How to find “your people”
● Be prepared to be vulnerable
● Share openly and often
● Follow your nose
● Be tenacious
● Be generous
40. Photo by Thor Alvis
Lesson 7
Change from within
starts from within
41. Yesterday I was
clever, so I wanted to
change the world.
Today I am wise, so I
am changing myself.
- Rumi
Photo by Ashley Rich
42. Change from within: it’s an inside job
● Mind your biases
● Know thyself. Practice mindfulness
● When you are stuck, examine what
mental models you need to unlearn; how
might you shift the conditions that hold
the problem in place?
● From IQ to EQ (emotional quotient /
emotional intelligence) to LQ (love
quotient / love intelligence
● Care about the way you feel
● Actively find the joyPhoto by Karim MANJRA
47. Photo by Thor Alvis
Lessons recap
1. Carry the spark
2. Create space
3. Set the tone
4. Grow with the energy
5. Give the power away
6. Find your people
7. Change from within,
starts from within
49. Resources
● The Shared Power Principle, The Centre for Public Impact
● Microactions for reform
● One Team Gov on Medium
● Rebel Ideas, The Power of Diverse Thinking by Matthew
Syed
● Better Humans’ Cognitive Bias Cheat Sheet
● The League of Intrapreneurs
● Saving Unicorns article
● Intercultural Development Inventory
● The Presencing Institute
Photo by Karim MANJRA
50. Photo by 🇨🇭 Claudio Schwarz | @purzlbaum on Unsplash
A Meadow for Canadian Unicorns in Gov
Launch with SI Canada in Q1 2020
Sign up for updates:
https://docs.google.com/forms/d
/e/1FAIpQLSf6tZQXqeomhDwpt8Il
F-IJzIccTVuASWyg1LegTIVEIXa-
pg/viewform?usp=sf_link
52. Thank you.
You’ve been a delight.
Nour Sidawi
@noursidawi
Sam Villis
@stamanfar
Miki Stricker-Talbot
@mikitalbot
Editor's Notes
Sean
Sean
Sean
Sean
Sean:
Sean:
As we are gathered in this moment in this virtual place, we are all also sitting within physical spaces and places throughout the world. The physical space and place I am sitting within today, this land, is known as Edmonton, in Alberta, Canada.
Here in Canada, as part of our country’s path to reconciliation with Indigenous peoples, it has become common practice during public gatherings to acknowledge the original peoples and stewards of our land, the many First Nations, Metis and Inuit peoples whose footsteps have marked these lands for centuries. And so I want to acknowledge, recognize, and appreciate that this land I am sitting upon as a settler is part of Treaty 6 territory. Treaty 6 is the 6th of 7 numbered treaties that were signed by the Canadian Crown and various First Nations between 1871 and 1877. This part of Treaty 6 territory on which the city known as Edmonton sits is a traditional meeting ground, gathering place, and travelling route to the Cree, Saulteaux, Blackfooot, Metis, Dene and Nakota Sioux.
And so, although this is my land acknowledgement as a sAs part of my land acknowledgement today, I would like to invite you to make it OUR land acknowledgement. And so in this moment, I invite each of you to consider who were the people who were the original stewards of the land you are currently sitting upon. Who walked these lands before you? How is your government serving them today? How are you, as a public servant, serving them today?
Last year, in the spirit of reconciliation, a Cree teaching was shared with me and I’d like to share it with you today: the longest journey we will ever take is from our head to our hearts. And so I invite each of you today, and tomorrow, and the days to come, to consider how you might, as public servants and as individuals, embark on that longest journey.
And with that, let us begin.
Miki - As Sam, Nour and I were preparing for this course, we quickly realized that we had a number of shared lessons between our distinct experiences. We’re excited to share them with you today. And so our first lesson lesson 1 is about identifying opportunities and resisting the urge to dismiss them. It’s about taking the spark of an idea and carrying it with you so that it can catch light.
Miki: In 2017, our local newspaper ran an investigative series exploring discrimination, bullying and harassment at the City of Edmonton. 1 in 5 city employees had reported experiencing harassment at work, and it was widely understood that those were under-reported numbers. The organization did not have a safe way for employees to report discrimination or harassment, the wrong behaviour was systemically being rewarded, and overall, our work environment was, to be frank, toxic. In the years that passed since the problem blew up in the media, our organization has done a lot of great work towards addressing systemic issues. We now have a safe reporting system. There are new leadership competencies. And a lot of the problematic individuals have left the organization. However, back in 2016, we were simply living with the problem.
In 2016 I had a different position in the organization than I do now and in that role, on our small team of 3, we had experienced much of the aforementioned bullying and harassment. But as a team we were able to support and uplift each other. We even set up a role for one of us to be the designated optimist each day to help keep us afloat. But I noticed that others in the organization were not so lucky. I saw a pattern of brilliant, boundary pushing innovators -- or unicorns -- reach their breaking point with the toxic culture and decide to leave the organization. One day, while we were lamenting the loss of another brilliant peer, my colleague Barb Ursuliak and I joked that our fellow unicorns would hit the wall with their horn because they were so far out in front. At that point, I asked Barb a simple question: “what do we need to be successful in this organization?” Her response, though made in jest, was profound.
“What we need is a support group”
Barb and I began to wonder what it might look like to have an informal peer support network within the City. And much like top Olympians helping each other when they fall (pictured here are middle distance runners Abbey D’Agostino of the US and Nikki Hamblin of New Zealand at the 2016 Olympics), how might innovators at the City support each other when they hit systemic walls? How might we provide them with the emotional support, the psychological safety, and the hands-on help they needed to endure in this organization? And so that was the spark of our idea.
Nour: One Team Gov came from two civil servants coming together to agree that digital and policy should be inherently linked, to rail against silos within government, and to think of ideas of how to make that change. Both had a focus on building empathy within government, stating an explicit aim to build empathy driven services for the public.
One Team Gov started out from a very simple need to talk to other people to share ideas, knowledge, parts of ourselves that we hadn’t before. It’s a mindset, not a structure.
Sam: Kit took that spark, wrote a blog post, gathered some like minded people around and organised an event - over 180 turned up and a community started forming
Sam: Lesson 2 is about creating space. People need the space and permission to have conversations, build connections and do work that they believe has value.
Nour: Early on our colleague James Cattell took the simple but radical act of booking the same meeting room in the same place at the same time every Wednesday for a full year.
This was a clear statement of intent. Just booking that room gave people the opportunity to come together and the permission to talk about something that was important to them.
Leadership is about creating safe spaces for people to have conversations that open up possibilities, where people feel able to have the conversations they want to have (to create the change they want to see).
Sam: These breakfasts were integral to the movement growing, and differed depending on who was in the room week on week. Sometimes we would hold lean coffee style discussions, sometimes it would be like a peer support group, other times we would dedicate the full hour to helping someone with a particular thing, like how to write a strategy paper, or we would use the time to think about one team gov events.
The events we organise follow this simple premise, make the space for people to come together around an issue that is important to them, give them permission and enable them to speak through facilitation. The events we put on are diverse because people who are part of the movement are diverse. We go where the heat is.
Miki: The day after Barb said that we needed a support group, we sent out a calendar invitation to 14 people in the organization we knew were change makers for the inaugural gathering of the United Network of Innovative Change-agents Organizing to Realize New Strategies. The people we invited came from a variety of areas across the organization, many of them doing very different work from each other. But there were 3 characteristics we thought they all shared:
– trying to change the world
– working to make Edmonton a safer and more vibrant place
– creating strategic initiatives to challenge the status quo
We sent the invitation to join us for a lunch-hour conversation, and offered to provide some treats. We also encouraged them to forward the invitation to other unicorns they knew. Barb and I realized pretty quickly we were on to something because the invitation list doubled to 29 people by the end of the day.
Moving on to lesson #3
Miki: If you’re going to create space you need to also set the tone. It’s not an “if you build it they will come scenario” people need to get something out of it, and to do that they need some structures and guidance.
Now with the unicorns, we certainly helped to set the tone with the name of the group itself. Our very name: the United Network of Innovative Change-agents organizing to realize new strategies, was fun, tongue-in-cheek, and a bit irreverent. But we knew that wasn’t enough. And so from our very first gathering, we created a set of agreements for how we are going to be in our co-created space together.
Miki: Within the unicorns setting, establishing, building, and maintaining trust as well as a psychologically safe space has been a priority for us. And so at the beginning of each gathering, we agree to our agreements. They shift slightly each time, depending on who is in the room and what they need in the moment. These are our most recent ones. I do want to point out one in particular that was added this past summer: let’s leave our titles at the door. This one has been really remarkable for its impact on power dynamics in the room. By leaving our formal hierarchical roles behind, the front line staff in the room feel comfortable being open and honest with the senior-most leaders. And vice-versa. It’s been a beautiful thing to witness.
OneTeamGov has done some similar work to create the tone.
Nour - The principles give something for people to come together around. It gives an immediate affinity, and it also gives a framework for how to work in an organisation that can often feel immovable, too large and make you feel too small.
Sam - these principles gave voice to something I had been struggling to articulate myself. Being new to the civil service I found some of the processes and bureaucracy impossible to understand, but this helped me to define the things that I felt were important and to develop a structure for how to achieve within those boundaries
Nour: We need to go further when we run larger events, there are more unknowns and we need to ensure that space is accessible, welcoming and most of all safe, so for larger events we have a code of conduct. We also believe in the power of great facilitation, this is a really important skill to make sure that everyone feels able to speak and all.
The principles and code of conduct are something the community embraces to get stuff done together. It’s about creating a shared space to collaborate out loud.
Miki: In our conversations, we realized that for both UNICORNS and OneTeamGov, neither of us had an intentional plan for growth. We went where the energy was or as OneTeamGov says where the heat was.
Miki: When we talk about scaling, I really like this model from the Canadian design researchers InWithForward who have articulated that beyond the traditional ways that we think about scaling - scaling up, scaling out and scaling deep, there are two additional ways to scale which is scaling scree through impacting norms and expectations, as well as scaling initial conditions through impacting infrastructure.
Miki: In Edmonton, from the birth of the Unicorns in 2016 until last December, our energy had been directed towards scaling deep. We wanted to work with public servants within the City of Edmonton to address cultural needs. And to help heal some of the deep wounds that innovators endured. It wasn’t until I wrote a couple of blog posts about the Unicorns that I had even considered the possibility of scaling out. And so I want to credit Naomi Mahaffey with Alberta Social Innovation Connect for inviting me to write the first blog post about the unicorns because she saw the potential where I didn’t.
Miki: I’m beginning to understand that innovation in government exists on a spectrum from evolutionary to revolutionary to multi-luminary.
Where evolutionary can be thought of as “let’s do something to make it better than it is now”, revolutionary can be thought of as “let’s change the system”, and meta-luminary can be understood as “let’s find the balanced system of interlocking forces”
But, this is the important part...
… this spectrum exists in the eye of the beholder and is dependent on their particular context
So for me, who lives and breathes the world of social innovation, I would currently define evolutionary by things like LEAN methodologies and continuous improvement. I would define revolutionary by things like using artificial intelligence or decolonial practices, and I would define meta-luminary by things like unlearning methodologies or imagining protopian futures.
But other folks would define evolution, revolution, and meta-luminary very differently. In fact I used to. When I first started at the City of Edmonton, I wanted to make a change to a specific form. It took a year for me to be able to do so. And when I was successful, I felt like I had completed a revolutionary act. By changing a form. But it was! And so I’m beginning to think that in order to really foster change within government, we need public servants to go to that place regardless of how tame or, how radical that act looks to others.
And so within the UNICORNS context, we’ve defined “innovation” very broadly so that we can support people wherever they are on their personal innovation journey. Because people who are acting from a place of fear are often the ones who need the most support.
And so most importantly for our deep scaling of the UNICORNS model, we’ve understood that if someone believes they are doing something innovative in government, then they are. And therefore, they are a UNICORN.
We flew under the radar intentionally for a very long time because within the culture we were in at the time, even meeting felt like a radical act.
But over time, people healed. And then the fun really began. In recent months we’ve had wonderful conversations about leadership, about the notion of culture eating strategy for breakfast, and about disruption. And we’ve seen the sharing and cross-pollination of ideas, tools, and methodologies between participants and across the organization. We’ve seen more and more senior leaders join us as they have embraced their own inner revolutionaries. And we’ve seen others both inside and outside the organization be inspired by our acts of bravery so that they too can be brave.
Now if we return to the scaling model we looked at earlier, we can see that OneTeamGov scaled in a bit of a different way.
Sam: how has OTG grown. I’d say we are growing but also scree scaling
Nour: The movement grew through micro actions. We wanted to be a community of action, but to reduce the barriers to entry those actions needed to be small, like wearing a lanyard, putting a sticker on your laptop, the idea is that these act as a first step, and change comes from many small steps. Quickly having a lanyard can turn into supporting the delivery of an event, writing a blog post, or including One Team Gov principles in a job advertisement.
Sam: I’m most comfortable talking about what we do as being a network, a community and a movement simultaneously
We are a network, based on a set of loose ties or bonds all gathered around the principles. It’s not possible to know everyone, especially as we have grown and become dispersed.
The picture is a network map using twitter that was built by our friends at Satori lab in 2018. It shows how clusters of groups of people formed around the One Team Gov twitter account in the run up to the Global unconference in July 2018, so you can see all of these connections (network) but then a lot of smaller constellations where bonds are tighter, maybe based on a shared interest or on geography. I would call these smaller clusters communities.
These communities are individually empowered to run events locally, to meet and talk about things that interest them, these will be different, but will lead to lots of small and localised solutions, building on these small solutions by working in the open is what we mean by those “small steps” to change.
Going where the heat is going where the energy is, this is where communities turn into movements, for example One Green Gov, an event we have next year has come out of discussions that have been growing among different communities int he network for a while, including with public servants in Canada and at breakfast meetings in the UK, Norway and Finland.
Sam: Then scree scaling: Through working in the open and sharing discussion topics, regular one team gov meetups are legitimising the subjects of conversations and discussions as well as actions for change. There are more than 16 regular meetups that happen around the world.
We live our values of working in the open. We publish everything here on our Medium page. We don’t sugar coat things, we publish feedback, don’t shy away from the important conversations.
We publish what we are thinking in the run up to events, sharing often and early as in agile delivery processes. Then we share after the event to show what we’ve learned, this means we can help others to organise events, learn about what they can expect from us and enable the community to hold us to account, and spark more conversations.
We want others to be able to take anything we are doing and find a way to replicate it, or at least to know who to speak to about it. The publication is not a slick marketing tool, it’s a resource.
Nour: That scree scaling legitimises certain subjects, such as OTG Wellbeing Camp. It made it acceptable and gave people permission to think about their mental health and wellbeing.
Nour: When One Team Gov launched the Global event in 2018 we brought together over 700 people from around the world. In the run up to that we had a few comments from people that “One Team Gov has come from nowhere!”
It might look that way to others, like this organic thing has come out of nowhere, but there have been people working hard. One Team Gov did not just grow organically, and it did not just come together. The key reason why the growth appears invisible is because the people who are working hard are giving away their power and keeping the community spirit alive. There are shifts and changes in the community, and how it feels to each person, and our role is to ensure that people are being kind to each other, build relationships and allow more magic to happen. One Team Gov is as human as the people in it.
As a convener or a facilitator we work really hard but by giving the power away it looks like these things come from nowhere. People think that these things grow organically or from nowhere because by giving the power away you divert attention away from yourself, in a network the power becomes dispersed, so any growth looks like it came from nowhere like magic, or easy like a swan, when in reality the swans legs are working hard below the water, supporting the beautiful swan above.
Co-create, but it’s not yours. Building communities is about giving away the power. We feed the community through support, alignment, sharing, connections, to build relationships.
We can achieve more when we empower others to do things.
And those working tirelessly in the background, at the heart of it all, they deserve your gratitude, patience, kindness, and forgiveness.
Sam: the work I did on a recent project called Radical Visions took a lot of organisational leg work, emailing, chasing people from around the world to submit their thoughts, supporting them to create videos and recordings, interviewing people, and then doing the leg work to make it easy to pll insights together. I wanted to use this as an experiment for myself to see how I could do a lot of unseen work and then give the thing away. The essay we ultimately wrote was listed as being by the one Team Gov community and anyone who had helped with the work was equally credited.
I don’t do this work for me, I do it to give something to the community and to see what I can produce that people might find helpful or interesting.
Miki: Certainly true for the UNICORNS as well. After writing the blog post about the UNICORNS first for ABSI Connect and then for Apolitical, new unicorns emerged from hiding in our organization. And this includes new members from the senior-most levels in our organization who are now providing us with additional top cover to be more bold.
In addition, incredibly to me, groups of unicorns started popping up in public service across Canada and around the world.
A couple of examples, the photo on the left is from Sarah Lamb from the government of New Brunswick. She along with her colleagues Rebecca Jefferson, and Meghan Morrison have been convening unicorn parties in eastern Canada, and sent me this photo of the gifts and art they’ve started receiving from appreciative colleagues. And for another example, Thiago Tonus is an innovator in Brazil who translated the post I wrote about the unicorns into Portuguese and published it on LinkedIn so that more public servants in Brazil could read it too.
Change agents and innovators are everywhere in government. You just need to be able to spot them. Which brings us to our next lesson
Miki: we know that making change from within can be hard. Intrapreneurs are people who are trying to make change for social good within large organizations. And we know that the the journey of the intrapreneur, can be really challenging and lonely. And so finding your people can really help. But the question is, how do you go about doing that?
Miki: At first can feel like looking for a needle in a haystack. How do you actually find the people who are wholehearted and open-hearted and curious? For me, I’ve tried to hone my radar to be able to find unicorns -- both those that are visible and those that are still in hiding. Some of the tricks I’ve picked up are to:
Listen for who asks interesting questions and/ or uses interesting language
look for clues in the ways that people present themselves. Who wears bright colours? Or unique jewelery? Or a-typical office wear? And pay attention to how people take notes -- are they drawing sketches or diagrams or charts or capturing information in ways that are a bit out of the ordinary?
Work to find the people who make you laugh. Keeping our sense of humour is so key to ensuring that we are able to run this race as a marathon rather than a sprint.
Keep your invitations open forever. Every calendar invitation we send out to folx encourages people to invite others who might be interested
Leave bread crumbs and croutons along your path -- so tracks that are both big and small; What unicorns ways of being and doing can you sprinkle into the projects you work on? A couple of examples from my world, I use big and yet big signals like playing music before meetings begin, and using fun stickers rather than simple dot stickers in faciliations I lead
I also do my best to go through through my days open-heartedly. For me, this required a big mind-set shift to present myself as my whole, authentic self, rather than the quote unquote “professional” I thought I should be. But being open-hearted and vulnerable has been so deeply rewarding for me, both personally and professionally. And has helped me develop deep and authentic relationships with so many of my fellow public servants
And related to that, the final point is to simply ask. I’ve taken a lesson from my children and have started asking people I’d like to get to know better if they would like to be my friend. It is such a simple yet radical act to ask another human to be your friend. And for me, the answer to my question has always been “yes.”
Nour: talk about how wellbeing camp could have failed, taking it to people who otherwise would have never joined in the conversation. It’s a vulnerable place be.
Sam: Put yourself in a vulnerable place. You’re never going to find the people in your community if you don’t put yourself out there, make your thoughts, ideas and feelings out there in the open. Be prepared to communicate and share openly and often. If you think something is important, follow your nose, be tenacious, keep going and your thoughts will eventually fall on responsive ears. Be generous and listen to other people, their views, differences and opinions will propel you and your thoughts.
For me, One Team Gov has encouraged me to blog much more, sharing my thoughts feelings and ideas about work. Which has, in turn, enabled me to meet more likeminded people and have more interesting conversations, which brings us on to...
Miki
Miki:
Personal and professional development
Self reflective
Miki: You need to look under the water line to see just how deep the iceberg goes
IQ has been the traditional measure of intelligence, rooted within the brain and rational or logical intelligence. EQ is about emotional intelligence, and is about our ability to understand the feelings and motivations of other people, to put ourselves in their shoes, and then use this knowledge to guide our interactions with them. LQ, or love quotient is about the intelligence of the heart. It refers to our ability to be kind and compassionate to ourselves and others. Both EQ and LQ can be developed. But they are different. One way that I understand how they are different is that EQ is rooted in empathy, while LQ is rooted in compassion. And compassion might be understood as empathy plus action.
Sam: Personal opinions, personal reflections, real voices. All shared openly.
We work in the open and positively. That last bit is important, we don’t dwell, we reframe and we show how to learn and grow.
,
Nour: Once you start sharing you make it easier for others to do the same.
Nour: Once you start sharing you make it easier for others to do the same.
Picture
Miki
What’s most alive for you right now?
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