Proceedings of the Information Seeking in Context Conference (ISIC 2010), University of Murcia, Spain, 28 September - 2 October, pp. 311 - 321. Full paper available at: http://scr.bi/aW4QB1
Tesol 2010 - Sustainable Professional DevelopmentCarla Arena
Carla Arena (NNEST-IS) addresses the issue of sustainable professional development for EFL professionals, focusing on communities of practice, tools that help teachers to be connected to other educators, and e-learning opportunities for EFL educators.
Agile Mumbai 2019 Conference | Leading through Being and Making - How India c...AgileNetwork
Session Title : Leading through Being and Making - How India can improve global Agility?
Session Overview : The Agile Manifesto begins with a declaration that there are better ways of developing things that were found by "doing it and help others do it". Later on, many experts decided that the better ways required "being agile": having the right mindset, a compatible culture, and scaling appropriately were the pathways to creating value.
Is this the best way to lead people to learn better ways of creating value? The answer to that question goes deeper than learning a slew of frameworks and methods offered through training courses.
India is the great fertile ground for agility on Earth. By drawing on the strengths of its own civilization, owning its own future, and mastering the fundamentals, India can help the world improve through agility on a global basis. This talk will bring us back to the Agile Manifesto and reveal how learning through making opens access to deeper levels of being, which in turn push and move our capacity to create vast amounts of value for all.
Throughout this talk will be a challenge to attendees to identify something to make in their world, and to use that to transform how they learn and teach and influence others to do the same.
by Sarah Baughman, John Dorner, Karen Jeanette
The eXtension Military Families Initiative Network Literacy Community of Practice (CoP) was created to build a community around learning in online networked environments. The CoP helps Extension professionals and military service helping professionals use social networks and learning networks to work more effectively and efficiently across boundaries. The emerging nature of the CoP’s work requires an evaluation method that captures the fluidity and constant change inherent in working in a complex system. Using reflective practice in a developmental evaluation framework, the Network Literacy CoP is able to monitor and adapt quickly to the environment. This session will focus on the work of the Network Literacy CoP as it incorporates a developmental evaluation approach. Presenters will discuss the CoP and its work implementing the reflective practice and lessons learned.
Apolitical crash course in network building for public servantsSam Villis
Delivered by Miki Stricker-Talbot from the City of Edmonton, Canada, part of the UNICORNS network and Nour Sidawi and Sam Villis part of the UK Civil Service and members of the One Team Gov Community on Thursday 16 October 2019
A game Snook devised to innovate libraries.
Currently in development, this will be tested with other sectors.
Contact us curious@wearesnook.com for more information
Tesol 2010 - Sustainable Professional DevelopmentCarla Arena
Carla Arena (NNEST-IS) addresses the issue of sustainable professional development for EFL professionals, focusing on communities of practice, tools that help teachers to be connected to other educators, and e-learning opportunities for EFL educators.
Agile Mumbai 2019 Conference | Leading through Being and Making - How India c...AgileNetwork
Session Title : Leading through Being and Making - How India can improve global Agility?
Session Overview : The Agile Manifesto begins with a declaration that there are better ways of developing things that were found by "doing it and help others do it". Later on, many experts decided that the better ways required "being agile": having the right mindset, a compatible culture, and scaling appropriately were the pathways to creating value.
Is this the best way to lead people to learn better ways of creating value? The answer to that question goes deeper than learning a slew of frameworks and methods offered through training courses.
India is the great fertile ground for agility on Earth. By drawing on the strengths of its own civilization, owning its own future, and mastering the fundamentals, India can help the world improve through agility on a global basis. This talk will bring us back to the Agile Manifesto and reveal how learning through making opens access to deeper levels of being, which in turn push and move our capacity to create vast amounts of value for all.
Throughout this talk will be a challenge to attendees to identify something to make in their world, and to use that to transform how they learn and teach and influence others to do the same.
by Sarah Baughman, John Dorner, Karen Jeanette
The eXtension Military Families Initiative Network Literacy Community of Practice (CoP) was created to build a community around learning in online networked environments. The CoP helps Extension professionals and military service helping professionals use social networks and learning networks to work more effectively and efficiently across boundaries. The emerging nature of the CoP’s work requires an evaluation method that captures the fluidity and constant change inherent in working in a complex system. Using reflective practice in a developmental evaluation framework, the Network Literacy CoP is able to monitor and adapt quickly to the environment. This session will focus on the work of the Network Literacy CoP as it incorporates a developmental evaluation approach. Presenters will discuss the CoP and its work implementing the reflective practice and lessons learned.
Apolitical crash course in network building for public servantsSam Villis
Delivered by Miki Stricker-Talbot from the City of Edmonton, Canada, part of the UNICORNS network and Nour Sidawi and Sam Villis part of the UK Civil Service and members of the One Team Gov Community on Thursday 16 October 2019
A game Snook devised to innovate libraries.
Currently in development, this will be tested with other sectors.
Contact us curious@wearesnook.com for more information
The role of mindset in user centred designZaana Jaclyn
Presented at UXAustralia in Sydney August 28 2014 with Dr Simon Lawry.
Overview
Mindset is something that affects how we approach the methods and tools available to us as practitioners. It affects how we practice and engage as practitioners, with our team members, clients and customers.
While working on a strategic design piece for a large telecommunications provider, we uncovered a startling insight. The insights emerged through a combination of futuring, observational research and cultural probe studies. We worked with customers that represented the client’s mass market and also those we referred to as ‘edge users’ who were professional futurists and trend makers themselves, both locally and internationally. The interesting insight was that there were two predominant mindsets that sat behind people’s expectations and values. We referred to these mindsets as generative and receiving.
People with generative mindsets believe they have a say in creating their desired future. They believe that through their choices and actions, they are deliberately acting in accordance with their vision of the future. People with receiving mindsets believe that they are better served by responding effectively and appropriately to the circumstances that life creates for them. They believe through careful consideration and planning, they can navigate themselves appropriately through murky waters of ambiguity.
After noticing these mindsets in the people we researched, the two mindsets became more and more obvious to us in our day-to-day interactions. We could identify clients who had a generative mindset, and those that had a receiving mindset. We could notice shifts in our own mindsets and noticed the difference in our practice when we returned to a generative mindset. We have realised that the generative mindset forms a fundamental part of a ‘designerly’ way of working.
These mindsets affect how we design workshops, iterate with clients and customers, synthesise and analyse information and ultimately, affects the quality and trajectory of our work.
Understanding design thinking in practice: a qualitative study of design led ...Zaana Jaclyn
PhD dissertation.
Abstract
Design thinking is a collaborative and human centred approach to solving problems. Over the past decade design thinking has evolved considerably, particularly with regard to innovation within the sectors of design and business. Despite this sharp rise to popularity there remains limited understanding of how design thinking is applied in practice and little empirical investigation into this subject. Without this understanding further informed application and development of the approach will be hampered.
The ‘design led professional’ is an individual who uses design approaches in their work practices whose education and experience however may not necessarily be in design. The central aim of this thesis is to understand how the ‘design led professional’ applies design thinking in practice with large organisations where the focus is on designing intangible products such as systems, services and experiences. The thesis addresses the research problem through the exploration of the question: How does the design led professional understand and enact design thinking in practice? This question is explored within the context of the design led professional working with large organisations.
A qualitative research approach was adopted, which involved ethnographic methods of semi structured interviews, artefact analysis and participant observation. Data was collected across three studies: an expert interview study, a retrospective case study and a participatory case study. The constant comparative grounded theory method was used to analyse and synthesise data.
Research findings, contextualised within relevant literature, reveal the composition of design thinking in practice: as constrained by the approach taken in applying design thinking; the maturity of the design led professional and the environment in which design thinking is conducted.
On this basis two models are proposed in the conclusion as a foundation for further application and development. The first presents a scale of design thinking maturity based upon two perspectives of design thinking as a way of work and a way of life. The second model maps the interdependent relationship between the three components of design thinking in practice of the approach, the design led professional and the environment in which it is conducted.
The evidence generated through this research provides a framework to assist the public and those who practice design thinking to better understand and articulate design thinking. In addition it provides a foundation for further empirical research that explores the realistic application of design thinking in practice and the critical role of the design led professional.
Project done together with Renata Mikalauskaite and Linda Blaasvær for the Systems Oriented Design course at The Oslo School of Architecture and Design (AHO) in Autumn 2011.
A keynote presentation given on October 21 at LIANZA13, The Library and Information Association of New Zealand Aotearoa Conference, 2013. The talk explored how design strategies and tools offer us ways to work with our communities to co-design and re-think our approach to future services, and even to defining the role and purpose of our organisations. This has a particular relevance for libraries who are facing significant changes to their traditional service models, and are in the (ongoing) process of evolving, redefining and extending their role and purpose in response to things like changing user needs, digitisation and new channels for search and discovery.
See the programme http://www.lianza.org.nz/news-events/conferences/lianza-conference-2013/programme
See the abstract http://www.lianza.org.nz/sites/lianza.org.nz/files/keynote_2_penny_hagen.pdf
Synthèse des ateliers de co-design menés de Janvier à Juin 2012 par Erasme dans le cadre du projet HOST : http://www.erasme.org/Synthese-ateliers-de-co-design
(NTIC pour le maintien à domicile des seniors en logement social)
A city exists, fundamentally, for the people of the city. So, why aren’t more people involved in the definition of what a city provides – its services, programs, and policies? Learn from Samantha Wolfe from Gainesville, FL about how the city is using tools like 311GNV to co-design with its citizens.
Sure, we don’t like sitting in meetings. They can be ragged speed bumps in our process; necessary evils used to secure agreement without incurring excessive tire damage. But it doesn't have to be that way.
There is no single technique or a magic formulate in working with children to co-design technology.
A combination of techniques has been developed and used as an approach to gather data, generate ideas and developing prototypes.
Taking the next step: Building Organisational Co-design CapabilityPenny Hagen
A presentation on building organisational co-design capability, shared as part of Master Class for Design 4 Social Innovation Conference in Sydney, 2014. http://design4socialinnovation.com.au/
For a little more context on the slides and the handout used as the basis for discussion in the MasterClass see: http://www.smallfire.co.nz/2014/10/22/building-organisational-co-design-capability/
Doing Co-design: What, why, with whom and howPenny Hagen
Talk presented by Penny Hagen and Natalie Rowland for UX Australia 2013 in Melbourne.
In co-design those impacted by the proposed design are actively involved as partners in the design process. Co-design is being used in government, community and health sectors to extend traditional consultation methods and increase program reach and impact. Co-design approaches are also being used by corporates to engage internal stakeholders and customers, identify new service opportunities and improve existing ones. But what is it, why do it and how?
When ‘doing’ co-design, the role of the designer becomes one of facilitator: enabling participation, designing the right triggers, questions and scaffolds in which meaningful and effective participation can occur. Getting this right can be challenging and raise a few interesting questions along the way.
In this presentation we will share our approach to co-design developed over the last eight years working with a range of organisations in Australia and New Zealand. The presentation will draw upon case studies such as the design of HIV testing services with Australian men, the design of service strategies and mental health programs with young people and mental health professionals and an organisational wide co-design training for program for librarians, aimed at preparing them to become co-designers themselves.
The presentation will cover the key principles and framework we apply in designing co-design workshops, favourite activities for involving and priming groups of people for productive participation as well as tips and considerations for doing co-design in dynamic, sensitive and political situations.
We will also explore questions raised by co-design such as:
How creative can ‘users’ be?
What level of influence do ‘users’ have?
What happens to the expertise of the ‘designer’?
How far can we/should we take it?
How do you know when you (or the organisation you are working with) are ready adopt a co-design approach?
Focus group with staff at Teesside University (C-SAP cascade project)CSAPSubjectCentre
The focus group was undertaken in the context of the C-SAP (Higher Education Academy Subject Centre for Sociology, Anthropology and Politics) project “Cascading Social Science Open Educational Resources”.
The focus group was conducted by Michael Teague and John Craig from Teesside University who were involved in the project as academic partners. More information about the project can be found at http://cascadeoer2.pbworks.com
The role of mindset in user centred designZaana Jaclyn
Presented at UXAustralia in Sydney August 28 2014 with Dr Simon Lawry.
Overview
Mindset is something that affects how we approach the methods and tools available to us as practitioners. It affects how we practice and engage as practitioners, with our team members, clients and customers.
While working on a strategic design piece for a large telecommunications provider, we uncovered a startling insight. The insights emerged through a combination of futuring, observational research and cultural probe studies. We worked with customers that represented the client’s mass market and also those we referred to as ‘edge users’ who were professional futurists and trend makers themselves, both locally and internationally. The interesting insight was that there were two predominant mindsets that sat behind people’s expectations and values. We referred to these mindsets as generative and receiving.
People with generative mindsets believe they have a say in creating their desired future. They believe that through their choices and actions, they are deliberately acting in accordance with their vision of the future. People with receiving mindsets believe that they are better served by responding effectively and appropriately to the circumstances that life creates for them. They believe through careful consideration and planning, they can navigate themselves appropriately through murky waters of ambiguity.
After noticing these mindsets in the people we researched, the two mindsets became more and more obvious to us in our day-to-day interactions. We could identify clients who had a generative mindset, and those that had a receiving mindset. We could notice shifts in our own mindsets and noticed the difference in our practice when we returned to a generative mindset. We have realised that the generative mindset forms a fundamental part of a ‘designerly’ way of working.
These mindsets affect how we design workshops, iterate with clients and customers, synthesise and analyse information and ultimately, affects the quality and trajectory of our work.
Understanding design thinking in practice: a qualitative study of design led ...Zaana Jaclyn
PhD dissertation.
Abstract
Design thinking is a collaborative and human centred approach to solving problems. Over the past decade design thinking has evolved considerably, particularly with regard to innovation within the sectors of design and business. Despite this sharp rise to popularity there remains limited understanding of how design thinking is applied in practice and little empirical investigation into this subject. Without this understanding further informed application and development of the approach will be hampered.
The ‘design led professional’ is an individual who uses design approaches in their work practices whose education and experience however may not necessarily be in design. The central aim of this thesis is to understand how the ‘design led professional’ applies design thinking in practice with large organisations where the focus is on designing intangible products such as systems, services and experiences. The thesis addresses the research problem through the exploration of the question: How does the design led professional understand and enact design thinking in practice? This question is explored within the context of the design led professional working with large organisations.
A qualitative research approach was adopted, which involved ethnographic methods of semi structured interviews, artefact analysis and participant observation. Data was collected across three studies: an expert interview study, a retrospective case study and a participatory case study. The constant comparative grounded theory method was used to analyse and synthesise data.
Research findings, contextualised within relevant literature, reveal the composition of design thinking in practice: as constrained by the approach taken in applying design thinking; the maturity of the design led professional and the environment in which design thinking is conducted.
On this basis two models are proposed in the conclusion as a foundation for further application and development. The first presents a scale of design thinking maturity based upon two perspectives of design thinking as a way of work and a way of life. The second model maps the interdependent relationship between the three components of design thinking in practice of the approach, the design led professional and the environment in which it is conducted.
The evidence generated through this research provides a framework to assist the public and those who practice design thinking to better understand and articulate design thinking. In addition it provides a foundation for further empirical research that explores the realistic application of design thinking in practice and the critical role of the design led professional.
Project done together with Renata Mikalauskaite and Linda Blaasvær for the Systems Oriented Design course at The Oslo School of Architecture and Design (AHO) in Autumn 2011.
A keynote presentation given on October 21 at LIANZA13, The Library and Information Association of New Zealand Aotearoa Conference, 2013. The talk explored how design strategies and tools offer us ways to work with our communities to co-design and re-think our approach to future services, and even to defining the role and purpose of our organisations. This has a particular relevance for libraries who are facing significant changes to their traditional service models, and are in the (ongoing) process of evolving, redefining and extending their role and purpose in response to things like changing user needs, digitisation and new channels for search and discovery.
See the programme http://www.lianza.org.nz/news-events/conferences/lianza-conference-2013/programme
See the abstract http://www.lianza.org.nz/sites/lianza.org.nz/files/keynote_2_penny_hagen.pdf
Synthèse des ateliers de co-design menés de Janvier à Juin 2012 par Erasme dans le cadre du projet HOST : http://www.erasme.org/Synthese-ateliers-de-co-design
(NTIC pour le maintien à domicile des seniors en logement social)
A city exists, fundamentally, for the people of the city. So, why aren’t more people involved in the definition of what a city provides – its services, programs, and policies? Learn from Samantha Wolfe from Gainesville, FL about how the city is using tools like 311GNV to co-design with its citizens.
Sure, we don’t like sitting in meetings. They can be ragged speed bumps in our process; necessary evils used to secure agreement without incurring excessive tire damage. But it doesn't have to be that way.
There is no single technique or a magic formulate in working with children to co-design technology.
A combination of techniques has been developed and used as an approach to gather data, generate ideas and developing prototypes.
Taking the next step: Building Organisational Co-design CapabilityPenny Hagen
A presentation on building organisational co-design capability, shared as part of Master Class for Design 4 Social Innovation Conference in Sydney, 2014. http://design4socialinnovation.com.au/
For a little more context on the slides and the handout used as the basis for discussion in the MasterClass see: http://www.smallfire.co.nz/2014/10/22/building-organisational-co-design-capability/
Doing Co-design: What, why, with whom and howPenny Hagen
Talk presented by Penny Hagen and Natalie Rowland for UX Australia 2013 in Melbourne.
In co-design those impacted by the proposed design are actively involved as partners in the design process. Co-design is being used in government, community and health sectors to extend traditional consultation methods and increase program reach and impact. Co-design approaches are also being used by corporates to engage internal stakeholders and customers, identify new service opportunities and improve existing ones. But what is it, why do it and how?
When ‘doing’ co-design, the role of the designer becomes one of facilitator: enabling participation, designing the right triggers, questions and scaffolds in which meaningful and effective participation can occur. Getting this right can be challenging and raise a few interesting questions along the way.
In this presentation we will share our approach to co-design developed over the last eight years working with a range of organisations in Australia and New Zealand. The presentation will draw upon case studies such as the design of HIV testing services with Australian men, the design of service strategies and mental health programs with young people and mental health professionals and an organisational wide co-design training for program for librarians, aimed at preparing them to become co-designers themselves.
The presentation will cover the key principles and framework we apply in designing co-design workshops, favourite activities for involving and priming groups of people for productive participation as well as tips and considerations for doing co-design in dynamic, sensitive and political situations.
We will also explore questions raised by co-design such as:
How creative can ‘users’ be?
What level of influence do ‘users’ have?
What happens to the expertise of the ‘designer’?
How far can we/should we take it?
How do you know when you (or the organisation you are working with) are ready adopt a co-design approach?
Focus group with staff at Teesside University (C-SAP cascade project)CSAPSubjectCentre
The focus group was undertaken in the context of the C-SAP (Higher Education Academy Subject Centre for Sociology, Anthropology and Politics) project “Cascading Social Science Open Educational Resources”.
The focus group was conducted by Michael Teague and John Craig from Teesside University who were involved in the project as academic partners. More information about the project can be found at http://cascadeoer2.pbworks.com
Presented at the Centre for Research in the Social Professions [CRiSP] Symposium, Friday 15th November 2013, IT Sligo: MOOCing about: digitised pedagogies – a point of no return?
Centre for Research in the Social Professions [CRiSP] Symposium; Friday 15th November 2013
Here, the presenter relates how she discovered Twitter as a tool for professional networking and development and how it opened up new ways of learning and new professional opportunities.
Using first hand experience, the presenter takes us on a tour that encompasses a range of new theories and practices including, social networking, personal learning networks [PLN], personal knowledge management [PKM], digital literacies and digital age learning theories - connectivism, rhizomatic learning and heutagogy
Content + Design. It's a winning combination when it works. So how can we help these collaborations run smoothly and get the best from each other? In this talk Tom will share his experience as a designer working closely with content, discussing strategies for effective collaboration from the perspective of both disciplines.
Successfully implementing Summon at Manchester Metropolitan University (MMU)d_r_jenkins
A presentation I gave at the 3rd UK Summon and Information Literacy Day held at University Campus Suffolk, Ipswich on Tuesday 15th July 2014 (http://summoniluk.wordpress.com/).
This is a case study, giving an overview of how MMU implemented Summon (or Library Search as we have branded it) and made the implementation successful. It focuses on how what I see as the key factors in our implementation and what effects they had on our teaching of information literacy.
Building Digitally Networked Classrooms - using Google toolsJaya Kannan
This is a case study of how I used Google tools to build networked and collaborative learning spaces to promote a community of Inquiry. I share what worked and didn't. The student names have been carefully blocked out from the slides.
This presentation sketches a few projects and concepts that I'm interested in that illustrate potential opportunities for modeling civic intelligence for the common good.
Building knowledge capabilities: an organisational learning approachZaana Jaclyn
This grounded theory for developing contemporary learning organisations harvests insights from the knowledge management, systems sciences, and educational learning literatures. The resultant hybrid theoretical framework informs practical application, as reported in a case study that harnesses the accelerated information exchange possibilities enabled through web 2.0 social networking and peer production technologies. Through complementary organisational processes, “meaning making” is negotiated in formal face-to-face meetings supplemented by informal “boundary spanning” dialogue.
Knowledge management within this context envisions organisations as communities where knowledge, identity, and learning are situated. This framework acknowledges the social context of learning - i.e., that knowledge is acquired and understood through action, interaction, and sharing with others. It follows that social networks provide peer-to-peer enculturation through intentional exchange of tacit information made explicit. This, in turn, enables a dynamic process experienced as a continuous spiral that perpetually elevates collective understanding and enables knowledge creation.
Similar to 'Information in context': Co-designing workplace structures and systems for organisational learning (20)
The role of mindset in design thinking: Implications for capability developme...Zaana Jaclyn
Presentation for Design for Business: Research conference, 12-13 May 2015, Melbourne, Victoria. Part of Melbourne International Design Week 2015.
Paper abstract:
Design thinking continues to be an emergent field as it pertains to business. In building design thinking capability in organizations the current focus is on design skills and tools, rather than mindset. This imbalance toward design process, methods and tools is also present within design thinking and design research literature. Mindset is little acknowledged.
The purpose of this paper is to investigate and articulate the role of mindset within design thinking capability and practice. Mindset is the perspective that informs how a person approaches and interacts in the world (Nelson & Stolterman 2013). Where mindset is acknowledged as a critical underpinning for design thinking in the literature, it is usually presented as guiding principles for design doing. There is little insight into what the different mindsets are, how to develop or enact them, or how mindset impacts on practice. Mindset remains underexplored in discussions of design competency and maturity.
By analysing qualitative data collected across three studies of a doctoral research project exploring the composition of design thinking in practice, two mindsets emerged. These were: design thinking as a way of work and design thinking as a way of life. Design thinking as a way of work is focused on the process of design thinking with the primary purpose of designing for outputs and innovation. Design thinking as a way of life is a holistic view of design thinking where the focus is on designing for transformation and creating positive change. These mindsets are scalable, applicable to an individual or organization.
The two mindsets, when mapped against competencies in design knowledge, skills and tools, contribute a framework to explore maturity in design thinking. Understanding the maturity framework, and the role of mindset within it, has implications for how an individual and organization can build capability in design thinking and maximise outcomes in the environment in which they are designing.
Designing a human centred mindset to lead at the edgeZaana Jaclyn
Workshop delivered by Huddle Academy for ALIA Online 2015, February 2, Sydney, Australia.
Workshop outline: Customer expectations are continually increasing, demanding more personalised and customised services and experiences. As a result, understanding your customers and designing services and experiences for them is critical in drawing them to engage with your organisation. Simultaneously it is essential to understand the people in your organisation and enable them to be adaptive to changing needs and to provide them with enjoyable and meaningful work experiences. This means being in service to your customers as well as the people who work in your organisation.
This one day workshop is for those who are seeking to be more effective leaders through developing a human centred mindset. It will focus on building your understanding of the value and principles of being human centred. These principles include putting people first through being empathic, curious, collaborative, and courageous. You will learn methods for how you can better understand your customers and your organisation for the benefit of designing and delivering amazing services and experiences. We will do this through a range of practical hands on activities where you will have the opportunity to experience a set of tools you can apply within your workplace.
Guest lecture to first year Bachelor of IT students at Queensland University of Technology in unit INB103 Industry insights, 8 March 2013.
Please note: due to the introductory nature of this lecture to the concept many of the resources have been adapted from the Stanford D School cc licensed resources.
we need to talk about... designing better library experiencesZaana Jaclyn
Presentation for ALIA Information Online, February 12-14 2013, Brisbane.
Storify of tweets available from http://storify.com/zaana/designing-better-library-experiences
Developing design thinking practice in complex organisationsZaana Jaclyn
Seminar given at Boras University, 22 November 2012 and Linkoping University, 29 November 2012. This seminar content is based on my phd research & preliminary findings.
(Note: special thanks to Kate Davis for allowing me to adapt her slide template).
Rewriting the information literacy recipe for future palates Zaana Jaclyn
workshop delivered at CAVAL Reference Interest Group seminar 'Information Literacy Recipes for the Melting Pot: Traditional Ingredients with a Modern Flavour', 8 November 2012, Melbourne.
from concept to capability: developing design thinking in a professional serv...Zaana Jaclyn
paper delivered at the Design Research Society Conference (DRS) 2012, 1-4 July, Bangkok, Thailand.
Full paper available at: http://qut.academia.edu/ZaanaHoward/Papers
Design thinking for library experiencesZaana Jaclyn
Guest lecture for Masters of Information Technology (Library and Information Science) subject INN533
Information Organization, Queensland University of Technology. Delivered 7 October 2011.
Workshop delivered for the Creative Performance Exchange (#cpx), Melbourne, 22 March 2010.
The workshop is designed to give a hands on speed dating experience of a design thinking process from start to finish. It's fast, interactive and fun and provides the opportunity to discuss the values of design thinking and potential powerful impact it can have on organisations for change, engagement and transformation.
RMD24 | Retail media: hoe zet je dit in als je geen AH of Unilever bent? Heid...BBPMedia1
Grote partijen zijn al een tijdje onderweg met retail media. Ondertussen worden in dit domein ook de kansen zichtbaar voor andere spelers in de markt. Maar met die kansen ontstaan ook vragen: Zelf retail media worden of erop adverteren? In welke fase van de funnel past het en hoe integreer je het in een mediaplan? Wat is nu precies het verschil met marketplaces en Programmatic ads? In dit half uur beslechten we de dilemma's en krijg je antwoorden op wanneer het voor jou tijd is om de volgende stap te zetten.
3.0 Project 2_ Developing My Brand Identity Kit.pptxtanyjahb
A personal brand exploration presentation summarizes an individual's unique qualities and goals, covering strengths, values, passions, and target audience. It helps individuals understand what makes them stand out, their desired image, and how they aim to achieve it.
What is the TDS Return Filing Due Date for FY 2024-25.pdfseoforlegalpillers
It is crucial for the taxpayers to understand about the TDS Return Filing Due Date, so that they can fulfill your TDS obligations efficiently. Taxpayers can avoid penalties by sticking to the deadlines and by accurate filing of TDS. Timely filing of TDS will make sure about the availability of tax credits. You can also seek the professional guidance of experts like Legal Pillers for timely filing of the TDS Return.
Business Valuation Principles for EntrepreneursBen Wann
This insightful presentation is designed to equip entrepreneurs with the essential knowledge and tools needed to accurately value their businesses. Understanding business valuation is crucial for making informed decisions, whether you're seeking investment, planning to sell, or simply want to gauge your company's worth.
Improving profitability for small businessBen Wann
In this comprehensive presentation, we will explore strategies and practical tips for enhancing profitability in small businesses. Tailored to meet the unique challenges faced by small enterprises, this session covers various aspects that directly impact the bottom line. Attendees will learn how to optimize operational efficiency, manage expenses, and increase revenue through innovative marketing and customer engagement techniques.
Remote sensing and monitoring are changing the mining industry for the better. These are providing innovative solutions to long-standing challenges. Those related to exploration, extraction, and overall environmental management by mining technology companies Odisha. These technologies make use of satellite imaging, aerial photography and sensors to collect data that might be inaccessible or from hazardous locations. With the use of this technology, mining operations are becoming increasingly efficient. Let us gain more insight into the key aspects associated with remote sensing and monitoring when it comes to mining.
Explore our most comprehensive guide on lookback analysis at SafePaaS, covering access governance and how it can transform modern ERP audits. Browse now!
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"𝑩𝑬𝑮𝑼𝑵 𝑾𝑰𝑻𝑯 𝑻𝑱 𝑰𝑺 𝑯𝑨𝑳𝑭 𝑫𝑶𝑵𝑬"
𝐓𝐉 𝐂𝐨𝐦𝐬 (𝐓𝐉 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬) is a professional event agency that includes experts in the event-organizing market in Vietnam, Korea, and ASEAN countries. We provide unlimited types of events from Music concerts, Fan meetings, and Culture festivals to Corporate events, Internal company events, Golf tournaments, MICE events, and Exhibitions.
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"𝐄𝐯𝐞𝐫𝐲 𝐞𝐯𝐞𝐧𝐭 𝐢𝐬 𝐚 𝐬𝐭𝐨𝐫𝐲, 𝐚 𝐬𝐩𝐞𝐜𝐢𝐚𝐥 𝐣𝐨𝐮𝐫𝐧𝐞𝐲. 𝐖𝐞 𝐚𝐥𝐰𝐚𝐲𝐬 𝐛𝐞𝐥𝐢𝐞𝐯𝐞 𝐭𝐡𝐚𝐭 𝐬𝐡𝐨𝐫𝐭𝐥𝐲 𝐲𝐨𝐮 𝐰𝐢𝐥𝐥 𝐛𝐞 𝐚 𝐩𝐚𝐫𝐭 𝐨𝐟 𝐨𝐮𝐫 𝐬𝐭𝐨𝐫𝐢𝐞𝐬."
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'Information in context': Co-designing workplace structures and systems for organisational learning
1. ‘Information in context’: co-designing workplace structures and systems for organisational learning Dr Mary M Somerville | ZaanaHoward ithink we can all relate by emdot
6. Shared Leadership Team serve as thought leaders, boundary spanners, culture shapers across the organisation Cobija: Corporativa al atardecer – Flickr meeting at Tusk by Voj
7. Appreciative inquiry A conversation between black and white – IMG_6626 ed + crbwby greekadman
8. Engages, validates & empowers the individual for the benefit of the whole Looks at the “best of what is” & “what could be” stand alone by Darwin Bell
22. Summation Participatory innovation of information + knowledge processes = organisational culture of collaborative ‘working together’ Anstract lights 8134 by atomicShed
23. thankyou questions? Mary M Somerville Mary.Somerville@ucdenver.edu The Question by Corey Templeton
Editor's Notes
Serves three student populations + publicApprox 70 employees servicing ??????? students
library’s new evidence-based, learning-centred communication, decision making, and planning system, which places ‘information in context’.
As part of this, administrators created a Shared Leadership Team (SLT) comprised of representatives from across the organisation to ensure a workplace culture conducive to reflection and dialogue among communities of practice, administrators created a Shared Leadership Team (SLT) comprised of representatives from across the organisation. SLT members are responsible for developing enterprise-level understanding of the organisation’s operational and strategic activities. They serve as ‘thought leaders’, ‘culture shapers’, and ‘boundary spanners’ within communities of practice and in cross functional teams. Their holistic understanding permits them to make well informed individual and collective decisions. They model the library’s new evidence-based, learning-centred communication, decision making, and planning system, which places ‘information in context’.
representatives from across the organisation to ensure a workplace culture conducive to reflection and dialogue among communities of practice, administrators created a Shared Leadership Team (SLT) comprised of representatives from across the organisation. SLT members are responsible for developing enterprise-level understanding of the organisation’s operational and strategic activities. They serve as ‘thought leaders’, ‘culture shapers’, and ‘boundary spanners’ within communities of practice and in cross functional teams. Their holistic understanding permits them to make well informed individual and collective decisions. They model the library’s new evidence-based, learning-centred communication, decision making, and planning system, which places ‘information in context’.
The result of the appreciative inquiry findings was a restructuring of the organisation according to identified requirements; reorganising to stimulate collaboration within and across teams; and realignment of personnel according to individual interests and capabilities.
*to imagine and redesign organisational information and communication systems. *participatory action research method informed by Soft Systems Methodology to structure collaborative design activities and interpret ‘sense making’ outcomes. In such an approach, practitioners are involved as both subjects and co-researchers who intend to solve a practical problem and, at the same time, increase collective knowledge.
What does it look like?How might we make it happen?How might we measure it?Using rich picturesOne workshop group explored the question: what are our needs and reasons for communicating and how can these be satisfied by technology decisions? This group also discussed behavioural ideals for organisational communication. A second group focused on communication needs, appropriate technology, and social behaviours. A third group looked into appropriate modes of communication, including technology, in relation to organisational level, such as individual, departmental, interdepartmental, and SLT, with the aim of informing the entire Auraria Library staff.
Questions focused on communication:Needs and reasonsBehavioural idealsAppropriate channelsTechnology
The emergent outcomes focused on organising systems for receiving and sending information, identifying what information is important to know (and that which is desirable to know) within an organisational and professional context, the design or selection of appropriate methods to best achieve these needs, and corresponding ideal social behaviours. A recurrent theme recognised the need to select channels appropriate to the purpose for meeting (whether for a formal or informal occasion).
Moving from the individual to the collective, the local to the global
Works becauseprocess also involved transforming org culture & workplace processes fortified by information sharing and knowledge creation innovations, now ensures collaborative ‘working together’ potential amongst organisational staff and with organisational constituencies