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It’s all about the data!
Andy Stanford-Clark
IBM Distinguished Engineer, IoT
BLN IoT Forum, 9th-10th March 2016
1
IoT is driving Digital Disruption of the Physical World
Accelerating advances
in technology
Are transforming every
part of business
Cognitive Analytics
Creating new products
and business models
Improving operations
and lowering costs
Driving engagement and
customer experience
Pervasive Connectivity
Embedded sensors
Cloud Computing
Product Lifecycle
Management
2
With IoT, companies are becoming more competitive with
new ways to drive better business engagement
I need to reduce the cost of running my building
How can I best support our organization's
environmental sustainability objectives?
How can my building better serve the
people working in it?
How can I increase the utilisation
of my assets?
Can I reduce maintenance costs by doing condition
repairs instead of time-based maintenance
I need to reduce/eliminate my factory
downtime due to unplanned outages
I have assets deployed all over the place
that need a repair process
How much more revenue can I generate from
my current assets?
How much can I reduce my energy costs?
I have to prove we met
regulatory specs to an auditor
I need to find new sources of revenue by
moving to new service-business models
I need to make sense of a lot of
historical SCADA data
How can
my
business
deliver
better
client
experience
or better
outcomes
with IoT
I need to quickly get online
visibility of all my assets
3
With IoT, Clients are looking to…
 Engage with clients and markets
in new ways
 Rapidly and securely connect devices
 Optimise operations
 Enable new business models
Facilities
Vehicles Home Health
Factories
Transport
IBM Watson IoT Platform
IBM Watson IoT Solutions
Facilities Mgmt
Asset Performance
Connected Products
Work Mgmt
Health & Safety
Operations
Product
Development
4
Industrial Products: Kone
Top tier provider of elevators and escalators.
Business Goal:
Increase product sales and improve service across
~2M elevator / escalators - majority of which are not
'connected' today. Establish differentiated offerings
using 'people flow' data.
Scale:
2M connected units - they anticipate ~1.4B
'messages' per month or ~36 TBs per month being
used for real time analytics. WW operation.
Offerings  Watson IoT Platform, Additional
Bluemix Services, GBS Consulting, AMS
Representative New IoT Clients
IBM Watson IoT Platform
IBM Watson IoT Solutions
Facilities Mgmt
Asset Performance
Connected Products
Work Mgmt
Health & Safety
Operations
Product
Development
5
Consumer Electronics : Whirlpool
Top tier provider of consumer and commercial
appliances.
Business Goal:
Achieve operational value opportunity (warranty
management, parts optimization), as well as
increased client engagement and experience to
drive repeat / adjacent purchases.
Scale:
Start with ~1M connected devices in 2016, and rise
>175M across the world by 2025 as models are
adopted in the market.
Offerings  Watson IoT Platform, IoT Applications,
GBS Consulting, AMS
Representative New IoT Clients
IBM Watson IoT Platform
IBM Watson IoT Solutions
Facilities Mgmt
Asset Performance
Connected Products
Work Mgmt
Health & Safety
Operations
Product
Development
6
Third Party Apps
Connect
Attach, Collect, & Organize, Device Management, Secure Connectivity,
Visualization
Information Management
Storage & Archive, Metadata Management, Reporting, Streaming data, Parsing
and Transformation, Manage unstructured data
Analytics
Predictive, Cognitive, Real-time, and Contextual
Risk Management
Security Analytics, Data Protection, Auditing/Logging, Firmware Updates,
Key/Certificate Mgmt, Org Specific Security
Third Party Apps
The IBM Watson IoT Platform
Everything you need to Innovate with IoT
7
Cognitive IoT: Infusing intelligence into the physical world
to transform business
BOSCH
Develops intelligent,
interconnected automotive
products through collaboration
across the supply chain
AIRBUS
Increases the value of fleet of
aircraft by using cognitive IoT to
track and analyze comprehensive
maintenance records
Transform the customer
experience and relationship
Be the disruptor,
not the disrupted
Cummins
Optimises truck fleet using engine
sensors that gather data in real-time
to diagnose problems remotely
Boost operational efficiency
8
Adding analytics capabilities to IoT data produces the
intelligence of cognitive IoT
Natural
Language
Processing
Machine
Learning
Video/Image
/Audio
Analytics
Text
Analytics
Cognitive
9
Enabling new business models with integrated solutions
Automotive
Retail
Electronics
Industrial
Products
Insurance
Aviation
Energy &
Utilities
Chemical
&
Petroleum
Transport
Healthcare
Transform traditional business
with the capabilities of IoT
• Invent new business
models
• Develop differentiated
solutions
• Improve operational
efficiency
• Drive better customer
engagement
• Innovate rapidly
CurrentCare
Ambient Assisted Living
11
0-20p/hour – green
20-40p/hour – amber
40-60p/hour – red!
Electricity Monitoring
12
12
Chale Community Project
13
13
Chale Community Project
1414
Chale Community Project
15
Chale Energy Portal
16
Chale Community Project
17
CurrentCare
18
Electricity Electricity/Water meter
sensors
Home Gateway
Movement sensors
Window/door
sensors
Appliance energy
monitor Pressure mat
Toilet flush sensor Room Temperature
'Quel' in-home display /
Android application platform
Sensors in the home
19
•If Dad hasn't had a cup of tea by 10am, TXT me
•If he is up and about as normal, send me a tweet
•If the front door opens between midnight and 4am
–Send me a TXT
–Send the friendly neighbour a TXT
•If the toilet hasn't flushed by 10am, send me a TXT
•If it's been flushed more than 15 times a day, email me(!)
•If the room temperature drops below 15C
–TXT me
–Or, turn on the heating remotely
•If the fridge fails, TXT me
•If the fridge starts using more power than it used to
–Time to buy a new fridge
•Time to take your pills... the blue ones that look like this, press here to confirm
•Has the home help been today? How long did they stay?
•Etc, etc, etc!
Rules-based notifications
20
21
22
@andysc
andysc@uk.ibm.com

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Andy Stanford Clark IBM IoT Forum 2016 It's All About the Data

  • 1. It’s all about the data! Andy Stanford-Clark IBM Distinguished Engineer, IoT BLN IoT Forum, 9th-10th March 2016
  • 2. 1 IoT is driving Digital Disruption of the Physical World Accelerating advances in technology Are transforming every part of business Cognitive Analytics Creating new products and business models Improving operations and lowering costs Driving engagement and customer experience Pervasive Connectivity Embedded sensors Cloud Computing Product Lifecycle Management
  • 3. 2 With IoT, companies are becoming more competitive with new ways to drive better business engagement I need to reduce the cost of running my building How can I best support our organization's environmental sustainability objectives? How can my building better serve the people working in it? How can I increase the utilisation of my assets? Can I reduce maintenance costs by doing condition repairs instead of time-based maintenance I need to reduce/eliminate my factory downtime due to unplanned outages I have assets deployed all over the place that need a repair process How much more revenue can I generate from my current assets? How much can I reduce my energy costs? I have to prove we met regulatory specs to an auditor I need to find new sources of revenue by moving to new service-business models I need to make sense of a lot of historical SCADA data How can my business deliver better client experience or better outcomes with IoT I need to quickly get online visibility of all my assets
  • 4. 3 With IoT, Clients are looking to…  Engage with clients and markets in new ways  Rapidly and securely connect devices  Optimise operations  Enable new business models Facilities Vehicles Home Health Factories Transport IBM Watson IoT Platform IBM Watson IoT Solutions Facilities Mgmt Asset Performance Connected Products Work Mgmt Health & Safety Operations Product Development
  • 5. 4 Industrial Products: Kone Top tier provider of elevators and escalators. Business Goal: Increase product sales and improve service across ~2M elevator / escalators - majority of which are not 'connected' today. Establish differentiated offerings using 'people flow' data. Scale: 2M connected units - they anticipate ~1.4B 'messages' per month or ~36 TBs per month being used for real time analytics. WW operation. Offerings  Watson IoT Platform, Additional Bluemix Services, GBS Consulting, AMS Representative New IoT Clients IBM Watson IoT Platform IBM Watson IoT Solutions Facilities Mgmt Asset Performance Connected Products Work Mgmt Health & Safety Operations Product Development
  • 6. 5 Consumer Electronics : Whirlpool Top tier provider of consumer and commercial appliances. Business Goal: Achieve operational value opportunity (warranty management, parts optimization), as well as increased client engagement and experience to drive repeat / adjacent purchases. Scale: Start with ~1M connected devices in 2016, and rise >175M across the world by 2025 as models are adopted in the market. Offerings  Watson IoT Platform, IoT Applications, GBS Consulting, AMS Representative New IoT Clients IBM Watson IoT Platform IBM Watson IoT Solutions Facilities Mgmt Asset Performance Connected Products Work Mgmt Health & Safety Operations Product Development
  • 7. 6 Third Party Apps Connect Attach, Collect, & Organize, Device Management, Secure Connectivity, Visualization Information Management Storage & Archive, Metadata Management, Reporting, Streaming data, Parsing and Transformation, Manage unstructured data Analytics Predictive, Cognitive, Real-time, and Contextual Risk Management Security Analytics, Data Protection, Auditing/Logging, Firmware Updates, Key/Certificate Mgmt, Org Specific Security Third Party Apps The IBM Watson IoT Platform Everything you need to Innovate with IoT
  • 8. 7 Cognitive IoT: Infusing intelligence into the physical world to transform business BOSCH Develops intelligent, interconnected automotive products through collaboration across the supply chain AIRBUS Increases the value of fleet of aircraft by using cognitive IoT to track and analyze comprehensive maintenance records Transform the customer experience and relationship Be the disruptor, not the disrupted Cummins Optimises truck fleet using engine sensors that gather data in real-time to diagnose problems remotely Boost operational efficiency
  • 9. 8 Adding analytics capabilities to IoT data produces the intelligence of cognitive IoT Natural Language Processing Machine Learning Video/Image /Audio Analytics Text Analytics Cognitive
  • 10. 9 Enabling new business models with integrated solutions Automotive Retail Electronics Industrial Products Insurance Aviation Energy & Utilities Chemical & Petroleum Transport Healthcare Transform traditional business with the capabilities of IoT • Invent new business models • Develop differentiated solutions • Improve operational efficiency • Drive better customer engagement • Innovate rapidly
  • 12. 11 0-20p/hour – green 20-40p/hour – amber 40-60p/hour – red! Electricity Monitoring
  • 19. 18 Electricity Electricity/Water meter sensors Home Gateway Movement sensors Window/door sensors Appliance energy monitor Pressure mat Toilet flush sensor Room Temperature 'Quel' in-home display / Android application platform Sensors in the home
  • 20. 19 •If Dad hasn't had a cup of tea by 10am, TXT me •If he is up and about as normal, send me a tweet •If the front door opens between midnight and 4am –Send me a TXT –Send the friendly neighbour a TXT •If the toilet hasn't flushed by 10am, send me a TXT •If it's been flushed more than 15 times a day, email me(!) •If the room temperature drops below 15C –TXT me –Or, turn on the heating remotely •If the fridge fails, TXT me •If the fridge starts using more power than it used to –Time to buy a new fridge •Time to take your pills... the blue ones that look like this, press here to confirm •Has the home help been today? How long did they stay? •Etc, etc, etc! Rules-based notifications
  • 21. 20
  • 22. 21