This resume is for Anant R Acharya. He has over 6 years of experience in SAP Enterprise Resource Planning, including 3 years as a Support Engineer for SAP ByDesign and 3 years as a Process Analyst in procurement and supply chain solutions. Currently he works as a Support Engineer for SAP ByDesign at SAP Labs India. He has experience managing customers and resolving issues in core business processes. He also previously worked as a Planner for GE Aviation providing customized reports from SAP. He has several achievements and certifications in areas like supply chain management, Lean, SAP, and Microsoft applications.

1. RESUME
Anant R Acharya
SLV Pride, Flat no – 107,
Pragathi Nagar, Chikkatogur road,
Near Hosa road junction,
Hosur road.
Bangalore -100
Contact no- 9686500285
Email: anant_a007@yahoo.co.in
Career Objective
Work in a reputed organization with strong leaders that would help me:
 To understand more about business and people and to be able to add value to self and to the
organization, facilitating the growth for both.
 To be responsible and accountable for all activities and functions undertaken and to fulfill the tasks
on time, hence to be trusted by the organization and to be rewarded with more responsibilities and
lead with example.
Work Experience: (6+years)
Experience Overview:-
 6+ years of Experience in SAP Enterprise Resource Planning.
 Coordination with onsite /offshore lead and client interfacing.
 3 + years of Experience as Support Engineer in SAP Bydesign Solution.
 3+ years of experience as Process Analyst in Procurement and Supply Chain Solutions.
Skill Summary:-
 Experienced and innovative person with communication customer service skills and team builder.
 Dependable and reliable in supporting and enabling team effort to produce genuine long-term
sustainable development.
 Persistent and flexible approach to the mutually beneficial achievement of business plans and
personal goals of staff and customers.
 Innovative professional with proven ability to identify, analyze and solve problems to increase
customer satisfaction.
Detailed Experience:-
 Working as a Support Engineer for SAP ByDesign (Cloud product) at SAP Labs India from Nov
2011 –till date.
 Worked as a Process Analyst for GE Aviation (Supply Chain & Engineering) at GENPACT India Ltd
from July 2008 – November 2011.

2.  Roles and Responsibilities at SAP
 Manage SAP Business ByDesign customers and facilitate resolution of business critical issues in
the core business processes and Logistics that span SRM, CRM and SCM.
 Deliver knowledge about business process platform solutions that help customers improve
profitability, accelerate innovation through IT flexibility and reduce TCO.
 Support processes are implemented and operational (Incident management, Patch Management,
Feedback to development, Knowledge management etc).
 Extensive experience in SAP Business ByDesign Supply Chain Management domain.
 Interacting with SAP Business by Design customers.
 Achieving the SLA’s (Service Level Agreements) 100%.
 Taking care of Very high, High, Medium and Low Priority tickets without complaints and providing
timely updates and proving the accurate solution.
 Escalation Handling.
 Mentor the new members of the team to hone their technical and functional competencies on the
product.
 Creating knowledge based articles and case documents.
 Through understanding of SAP Business Bydesign system from business process, cross functional
and integration viewpoints.
 Roles and responsibilities at GE Aviation Wales-SAP Support
 Working as Planner for Wales Shop providing them the customized Reports.
 Working on SAP R3 – for Bill of Material (BOM), Quality prevention action report (QPAR), Invoice
clearing, and Purchase order (PO) creation.
 Functional Expert in generating the Aviation Reports, Material Reports and Price catalogs.
 Consistent tracking the status of the Engine parts and updating the current status in SAP.
 Generate reports on daily basis from SAP for clearing the Invoices.
 Contacting the Vendor Managers for the Prices and updating it in SAP.

3. Additional Job Role (till date)
 Training Catalyst role for Aviation Service delivery organisation SDO- Responsible for maintaining
Learning path for the new joinees, aligning the essential trainings, Mission backup plan for the agents
and helping training team in there activities.
 In Jan’09 took over as Quality Catalyst for my team. Responsible for driving quality projects, Lean.
 Took initiatives for driving Harvard courses for the whole SDO.
 Communication SPOC used to send Vintage, Birthday and communication mails to the floor.
 I am an ERT member and have attended Basic life support and Basic Fire Safety trainings.
 Involved in customer centricity video making project, which involves creating videos for training
curriculum for SAP.
Training Record
 Quality - Advance Lean, Value stream Mapping, and End to End.
 Personal Development- Time Management, Decision Making, Managing Change, Cultural
Navigator, Marketing Management, SCM, Customer Centricity and Corporate Etiquette.
 Leadership - Customer Focus, Delegating, Virtual Teams, Team Management, Strategic
Management and coaching, Foundational Managerial Skills.
Achievements @ SAP and GENPACT
 Ubharta Sitara
 Individual Excellence Award
 Best Training Catalyst Award
 Got the Performance award in the half yearly Rewards and Recognition
 ROCS star award winner of Category “ABOVE & BEYOND” in Service Quality.
 Attended SAP TechEd event in 2013
Computer Skills
Platform/Operating Systems:-Windows XP Professional, Windows 7
Tools: Microsoft Excel, Microsoft Access, SAP/R3, Support Central.
Certifications
 Basic of Supply Chain Management.
 MS Access and MS Excel programme from CMC.
 Management online courses from HBS. (Harvard Business School)
 Lean Ace
 Senior Professional in supply chain management (SPSM)
 Basic of SAP ERP
Educational Qualificat ions
1) MBA PGDSCM from NMIMS Bangalore.
2) Graduation in Science (Electronics) from Kolhapur University, Sangli, Maharastra.
3) Higher Secondary certificate from ACS College Miraj, Maharastra.

4. Personal Information
Date of Birth: 17th Jul, 1987
Age: 27 Years Sex: Male
Marital Status: Unmarried
Hobbies: Cycling, Dancing, Playing Cricket, Table Tennis.
Achievements: Won medals in NCC at School and College level. Won awards in social and cultural
activities at college level.
Community: Volunteer for CSR in both the organizations.
I certify that the statements made above are true to the best of my knowledge.
Date: Signature
Anant Ramesh Acharya