1. Chhatradhari Mahto Email: Chatru.mahto15@gmail.com
Contact No. - 9175341415
Career Objective Statement
Maximize my team leading experience in a challenging environment, guiding by example and
utilizing vast experience in directing a team towards its objective within the deadlines and thus
achieving the corporate goals.
Organization : Neeyamo Enterprices solution Pvt Ltd.
Function : Operations
Role : Associate Team lead (ATL)
Since : 12th Sept 2012 to 6th Jan 2016.
Key Responsibilities :
 Working in one of the most important department i.e. Operations
 Worked as ATL in Operations where i have to do allocation of work ,sending daily reports
,leave management and to get regular feedback,updates fromthe Client and pass same to
entire team.
 Analyzing and sending daily query report to client
 Prepared documentation for different sub-process on regular basis for better
understanding.
 Allocating daily jobs and workloads.
 Training new team members.
 Acting as a resource for other staff members.
 Managing team performance and progress.
 Enforcing all company approved polices and procedures.
 Constantly looking for ways to improve processes.
 Monitoring the performance of junior staff.
 Completing team-related paperwork.
 Implementing new initiatives and making sure all staff understand them.
 Taking action to correct and staff shortcomings.
 Managing and monitoring staff attendance.
 Giving prompt and accurate information on individual staff member performance.
 Attending and participating in team meetings.
 Ensuring a clean, safe and friendly working environment.
 Reporting to senior managers.

2. Achievements in Neeyamo Enterprises solution Pvt Ltd.
 Bagged the Employee of the month award for December 2012
 Bagged the WOW of the award for March 2013 (Quarterly award)
 Bagged the Employee of the month award for May 2013
 Bagged the WOW award for June 2013 (Quarterly award)
 Bagged the Employee of the month award for January 2014
 Bagged the ACE award for March 2014 (Quarterly award)
 Bagged the employee of the year award for the year 2013
Organization : Reliance communication (Total 2.8 years)
Function : Data entry (Back office)
Role : Sales Associate
Since : 23 Aug 2008 to May 2009 & 14 Jun 2010 to 7th May, 2012
Key Responsibilities :
 Worked as Sales Associate in Reliance Broadband division
 Resolving customer queries related to broadband bills
 Daily entry of CAF ,Verification of customers document and entry into CRM(salectica) portal
 Preparing and maintaining daily ,weekly and monthly report to ASM and CSM
 Maintained daily report of broadband work orders and providing final report to SDM
Trainings & Certification;
 Successfully completed US HIPPA certification
 ISMS & QMS certification
 People Management
 Customer service representative
Qualities –
 Team Management
 Excellent communication skills
 Good Analytical skill
 Ability to work in team oriented environment
Computer Skills
 Sound knowledge of MS Excel (Comfortable using MS Excel), MS Office-2010.
 Good analytical Skill.
 Excellent interpersonal and Time management skills

3. EDUCATIONAL QUALIFICATIONS
Degree/Certificate Institute Percentage Year of Passing
D.Pharm Pune University 67 % 2005-06
H.S.C. Pune Board 54.83 % 2003
S.S.C. Pune Board 79.46 % 2001
Personal Details:
Name : Mr. Chhatradhari Mahto
Date of Birth : 15th Aug, 1984.
Marital Status : Married
Nationality : Indian.
Languages : English, Hindi and Marathi.
Address:
H. NO. 1657,GOKULWADA,
ADARSH NAGAR,KALEWADI, PIMPRI, PUNE
MAHARASHTRA. PIN – 411017
CONTACT NO - 9175341415
Declaration
I hereby solemnly declare that all statements made above are true and correct to the best of my
knowledge and belief.
Place:
Date: Chhatradhari B Mahto