I’m an organized and detail-oriented operations manager, able to prioritize & delegate tasks effectively to ensure timely project completion within a team environment. Adept in the areas of procurement and sourcing, and Project management. Establishes goals jointly with departments and personnel. With 10+ years of BPO industry experience, I’ve developed a management style that motivates staff productivity with a great ability to plan tactically and think strategically.

1. Sunil Karanam,
PMP® & Six Sigma Green Belt
Assistant Manager, Projects & Operations in Strategic Sourcing
Bengaluru,KA
karanamsunil0@gmail.com
Mobile : +91 8886026620
SUMMARY
I’m an organized and detail-oriented operations manager,able to prioritize & delegate tasks effectively to ensure
timely projectcompletion within a team environment. Adept in the areas of procurementand sourcing, and
Project management. Establishes goals jointlywith departments and personnel. With 10+ years of BPO industry
experience, I’ve developed a management style that motivates staff productivity with a great ability to plan
tactically and think strategically.
TARGET POSITION
Seeking an operational management and/or projectmanagement position to utilize strong successful managerial
experience to operate under strict-challenging deadlines.
WORK EXPERIENCE
Assistant Manager, Projects & Operations
GENPACT, BENGALURU, KA Jun 2014 – Current
Client 1 - Schlumberger (World's leading provider oftechnology for reservoir characterization, drilling,
production, and processing in the oil and gas industry)
Role Highlights / Achievements –
Analyzed Spend and identified opportunities to negotiate for a better price/quality/lead time of
various products/services procured by the client. This yielded in contracts at 30% reduced
prices/deliverytime.
Managed multiple sourcing projects on Ariba which are synchronized to drive savings ata
commoditylevel. Reported a net savings of$1.37MM by the execution of General MRO
program (7 projects) for H1, 2015.
Client 2 - General Electric Company(GE) is a diversified infrastructure and financial services company.
Role Highlights / Achievements –
As a functional manager,I coordinated with the PMO team in a data migration projectfor the
client(GE). The project was to transfer the Sourcing & Procurementrelated data from Oracle
11i to R12 platform,under strict constraints like Time,Cost,Scope,Quality and Risk.
Mitigated risks and their impactby managing operations ofa team aligned to provide functional
supportto ensure a smooth flow of the data.
Key Skills & Competencies – Oracle R12, SAP (Ariba), Project Management,Negotiations and
effective Communication.
Client Manager
SPAN INFOTECH (INDIA) PVT LTD., BENGALURU, KA May 2013 – Oct 2013
Client - EVRY A/S is a Norwegian information technologycompanythat supplies services relating to computing,
including operation,outsourcing and online banking.
Role Highlights / Achievements –
Handled a $5MM accountby managing a large team of Regional Executives,supportteam and
partnering with companymanagementin carrying out strategic operations and overseeing the
application enrolment process with the clients ofdifferent US regions.
Key Skills & Competencies –Directing, Motivating, Influencing, Presentation skills,Performance
Management and decision making.

2. Team Leader, Operations
INFOSYS BPO LTD, PUNE & BEGALURU, INDIA and NEW JERSEY, USA Dec 2010 – May 2013
Client 1- Merck & Co., Inc., d.b.a. Merck Sharp & Dohme outside the United States and Canada is one of the
largestpharmaceutical companies in the world.
Role Highlights / Achievements –
Headed the pilot batch of KT, and further, successfullyimplemented the agreed SOWon a new
outsourcing deal bytravelling to the client location in NJ, USA.
Facilitated and Fostered negotiations between myclientand its suppliers to create a win-win
situation.
Client 2- SUNTRUSTBANKS, INC. is one of the largest banks in the USA.
Role Highlights / Achievements –
Consolidated, scrutinized and resolved operational inefficiencies as the Team Leader for the
Contracts Team,responsible for contractcompliance and tracking any contract leakages.
Key Skills & Competencies – Six Sigma,Lean, Transitions and SLA& Operations Management.
Team Leader, Operations
SOLUGENIX BUSINESS SOLUTIONS, Hyderabad, AP Jun 2010 – Nov 2010
Role Highlights / Achievements –
As a Team Leader, I was instrumental in mentoring, delegating and supervising the team
members to accomplish the task setforth by my Group Leader.
Developed and directed a team of 22 associates and a dedicated trainer – focused on sales
and customer support.
Key Skills & Competencies - Innovative thinking, Lead Generation, Problem solving, Hiring, Fostering
Teamwork, and Interpersonal skills.
Process Developer, Operations
GENPACT, Hyderabad, AP Apr 2005 – Dec 2009
Client - General Electric Company(GE) is a diversified infrastructure and financial services company.
Role Highlights / Achievements –
Started as a Process Associate in a Call Centre and received many accolades and awards for
displaying exemplarycustomer service skills.
Promoted as Process Developer within a year. Garnered & developed a broad understanding
of end to end P2P & S2C cycles in SCM.
Mastered various Sourcing & Procurementtasks like Vendor Setup, PO creation,Spend
reporting, Catalogue enrichment, eRFx, Reverse Auctions,Supplier evaluations, Contract
Management, ContractCompliance, Invoice processing,etc.
Key Skills & Competencies – End to end S2C and P2P cycles, MS-Excel, MS-Word, MS-PowerPoint,
MS-Visio and preparing Reports.
EDUCATION
Project Management Professional (PMP®) - PMI (2016) License - 1928175
Lean, Six Sigma-Green Belt - Simplilearn (2012)
BSc - Kuvempu University (2008 – 2010)
PERSONALDOSSIER
DOB 26th March, 1983
Nationality Indian
Language Proficiency English,Kannada,Telugu,Hindi
Passport Yes (G4279362)
Visa Status U.S.A. Business Visa- B1/B2 (Valid till 2019)