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Social Media & Citizen Science
Giulia Annovi – SISSA | 20 March 2017
Social Media, in one word
What is a Social Media?
Link to timeline: https://goo.gl/qmr11o
Online services where the user can:
- create a personal profile
- create a peer – to – peer communication
- share contents with different privacy rules
- read in real-time the contents shared by other users
- comments and react to proposed contents
- instantly exchange messages
???
How many of you have a specific training in communication
skills?
How many of you are involved in public education about
science?
Have you got a social media account?
For what kind of purpose do you use it?
Social Media could be more
Overdrive Interactive
http://www.ovrdrv.com
The top social media
Social Media in the world
Global Web Index Report
The top social media
Global Web Index Report
A Year in review/This happened
What about science….
…...and citizenship?
Collins, Kimberley; Shiffman, David; Rock, Jenny (2016): The social media services used most often by scientists.. figshare.
Have scientists a social media
account?
???
Why use social media?
Why use social media?
To act as a public voice for science
Establish contact with reporter, policy maker, colleagues,
people interested in your topic
Open science and collaboration
Educate
Engage public
Ask question
Personalize your news feed
Go live
???
Who do you think will be your primary audience?
How can you find it in your opinion?
LISTEN
LISTEN
✦ The frequency and quantity of comments on a particular topic
✦ The length of a typical post
✦ Who posts and who receives the most responses
✦ The content of the posts and their relevance to your needs
✦ The quality of the posts and the value of the information they provide
✦ The tone of the communication
✦ The ratio of wheat (relevant to you) to chaff (nonrelevant to you)
LISTEN: tools (1/2)
Google Trends: https://trends.google.com
LISTEN: tools (2/2)
LISTEN and ask 5W
But also….where do they spend their time online?
What are they looking for in my site?
Do they visit other sites?
Find your GOALS
What do you want out of your
SM experience?
Increase visibility?
Collaborations?
Collect opinion? Or data?
Translate science for broad audience?
Engage with key audience?
Media coverage?
Recruiting?
Feedback?
Increase your audience?
Increase the importance of a topic online?
Where can I start?
Where can I start?
People you know
People with common interest
Social Media that they link to
Unfollow people with irrelevant information
Start with lurking
Choose the right social media
Produce CONTENTS
Contents: some rules
Not be only self-promotional in your posts
Freely contribute real information.
NO ALL CAPITAL letters:
it’s considered “shouting.”
Avoid e-mailing individuals directly.
Respect your audience.
“If you can’t say something nice, don’t say anything at all”
Be short
Be careful with sensitive data
Content types
Be Original
Be Useful: share links, fresh contents, data, resources
Cite and mention: other people covering similar topics
Social Currency – give something to talk about
Give emotional content
Tell a story
Ask question
Be yourself
Don’t forget media (images, video, gif, plots, maps)
Content types: tools
Be original/ be useful: but don’t forget to give proper attributions.
Social Currency: pay attention to trending topic: http://nuzzel.com/
And use the correct hashtag: http://www.scihashtag.com/
Cite and mention: other people covering similar topics
You can find people similar to you with tools like: https://klout.com,
Give emotional content
Tell a story https://storify.com/
Ask question, use poll sections on Facebook and Twitter
Be yourself
Don’t forget media (images, video, gif, plots, maps)
Use free contents: IMAGES https://pixabay.com/ GIF: http://giphy.com/search/giffy
VIDEO: youtube, vimeo Figshare: https://figshare.com/
Twitter
But although this format is a recipe for superficiality, and
can be just that , it also can make magic happen.
Large and diverse potential audience
Easy to communicate
Small time commitment
Accessible (it’s open)
Useful for networking and collaboration
Source for topical conversation
Posts rapidly disappear
You can’t search in archive
Difficult to gain followers
PROS CONS
Twitter
Links → https://bitly.com/
http://ow.ly/url/shorten-url
https://goo.gl/
Hashtag → http://hashtagify.me/
Mentions → @NameofUser
Twitter
Twitter TweetDeck→
Facebook
“And you can reach a different public”
You can join groups with a particular topic
You can create a page, a not
personal account
There are available apps and new
features
Scheduling tools
PROS CONS
Accounts are closed
Privacy concerns
Contents are selected by unknown
algorithms
Facebook
Measure your performance
Take into account:
* click on links
* “like”
* Share
* Number of comments
* Mentions
Measure on Twitter
http://www.twitonomy.com
Measure different accounts
http://www.fanpagekarma.com
Engagement
To me, isn’t about being told by scientists that “this is science” but for people to build
an understanding and engagement with science in their own way
@PopSciGuyOz
Engagement
Engagement
Create a sort of meme
Don’t miss hashtag and important keyword
Start interesting conversation
Respond to question
Ask to your connection to introduce you
Join groups and take part to discussion
Be present
Rapid interactions
???
Do you experience engagement through social
media?
Do you participate to citizen science project
through social media? What do you think about it?
Engagement turn in citizen
science’s favour
Importance of enjoyment and enthusiasm
Proactive engagement and rapid feedback
Regular communication and good practice sharing
Rapid collection of data (online)
Create a community
Make a remote experience as personal as possible
Share information as results come in and projects develop
Raise awareness
Social media can be an important way for activists to network
and communicate better with one another and to make community
activity much more visible
Facebook and citizen science
Posting status update about project/organization
Sharing links
Multimedia
One post per day
Only who knows you…
Maintain a relationship with an existing audience
Twitter and citizen science
Each tweet is public
You can reach new followers
Publishing regular, frequently update
Insert links or contents
Don’t forget #
It’s a good tool for topic research
Citizen science and social
media
Best practices
https://twitter.com/OPALn
ature?lang=en
https://twitter.com/_BTO
?lang=en
Questions???
And now...

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An introduction to social media

  • 1. Social Media & Citizen Science Giulia Annovi – SISSA | 20 March 2017
  • 2. Social Media, in one word
  • 3. What is a Social Media? Link to timeline: https://goo.gl/qmr11o Online services where the user can: - create a personal profile - create a peer – to – peer communication - share contents with different privacy rules - read in real-time the contents shared by other users - comments and react to proposed contents - instantly exchange messages
  • 4. ??? How many of you have a specific training in communication skills? How many of you are involved in public education about science? Have you got a social media account? For what kind of purpose do you use it?
  • 5. Social Media could be more Overdrive Interactive http://www.ovrdrv.com
  • 7. Social Media in the world Global Web Index Report
  • 8. The top social media Global Web Index Report
  • 9. A Year in review/This happened
  • 11. Collins, Kimberley; Shiffman, David; Rock, Jenny (2016): The social media services used most often by scientists.. figshare. Have scientists a social media account?
  • 13. Why use social media? To act as a public voice for science Establish contact with reporter, policy maker, colleagues, people interested in your topic Open science and collaboration Educate Engage public Ask question Personalize your news feed Go live
  • 14. ??? Who do you think will be your primary audience? How can you find it in your opinion?
  • 16. LISTEN ✦ The frequency and quantity of comments on a particular topic ✦ The length of a typical post ✦ Who posts and who receives the most responses ✦ The content of the posts and their relevance to your needs ✦ The quality of the posts and the value of the information they provide ✦ The tone of the communication ✦ The ratio of wheat (relevant to you) to chaff (nonrelevant to you)
  • 17. LISTEN: tools (1/2) Google Trends: https://trends.google.com
  • 19. LISTEN and ask 5W But also….where do they spend their time online? What are they looking for in my site? Do they visit other sites?
  • 21. What do you want out of your SM experience? Increase visibility? Collaborations? Collect opinion? Or data? Translate science for broad audience? Engage with key audience? Media coverage? Recruiting? Feedback? Increase your audience? Increase the importance of a topic online?
  • 22. Where can I start?
  • 23. Where can I start? People you know People with common interest Social Media that they link to Unfollow people with irrelevant information Start with lurking Choose the right social media
  • 25. Contents: some rules Not be only self-promotional in your posts Freely contribute real information. NO ALL CAPITAL letters: it’s considered “shouting.” Avoid e-mailing individuals directly. Respect your audience. “If you can’t say something nice, don’t say anything at all” Be short Be careful with sensitive data
  • 26. Content types Be Original Be Useful: share links, fresh contents, data, resources Cite and mention: other people covering similar topics Social Currency – give something to talk about Give emotional content Tell a story Ask question Be yourself Don’t forget media (images, video, gif, plots, maps)
  • 27. Content types: tools Be original/ be useful: but don’t forget to give proper attributions. Social Currency: pay attention to trending topic: http://nuzzel.com/ And use the correct hashtag: http://www.scihashtag.com/ Cite and mention: other people covering similar topics You can find people similar to you with tools like: https://klout.com, Give emotional content Tell a story https://storify.com/ Ask question, use poll sections on Facebook and Twitter Be yourself Don’t forget media (images, video, gif, plots, maps) Use free contents: IMAGES https://pixabay.com/ GIF: http://giphy.com/search/giffy VIDEO: youtube, vimeo Figshare: https://figshare.com/
  • 28. Twitter But although this format is a recipe for superficiality, and can be just that , it also can make magic happen. Large and diverse potential audience Easy to communicate Small time commitment Accessible (it’s open) Useful for networking and collaboration Source for topical conversation Posts rapidly disappear You can’t search in archive Difficult to gain followers PROS CONS
  • 32. Facebook “And you can reach a different public” You can join groups with a particular topic You can create a page, a not personal account There are available apps and new features Scheduling tools PROS CONS Accounts are closed Privacy concerns Contents are selected by unknown algorithms
  • 34. Measure your performance Take into account: * click on links * “like” * Share * Number of comments * Mentions
  • 37. Engagement To me, isn’t about being told by scientists that “this is science” but for people to build an understanding and engagement with science in their own way @PopSciGuyOz
  • 39. Engagement Create a sort of meme Don’t miss hashtag and important keyword Start interesting conversation Respond to question Ask to your connection to introduce you Join groups and take part to discussion Be present Rapid interactions
  • 40. ??? Do you experience engagement through social media? Do you participate to citizen science project through social media? What do you think about it?
  • 41. Engagement turn in citizen science’s favour Importance of enjoyment and enthusiasm Proactive engagement and rapid feedback Regular communication and good practice sharing Rapid collection of data (online) Create a community Make a remote experience as personal as possible Share information as results come in and projects develop Raise awareness Social media can be an important way for activists to network and communicate better with one another and to make community activity much more visible
  • 42. Facebook and citizen science Posting status update about project/organization Sharing links Multimedia One post per day Only who knows you… Maintain a relationship with an existing audience
  • 43. Twitter and citizen science Each tweet is public You can reach new followers Publishing regular, frequently update Insert links or contents Don’t forget # It’s a good tool for topic research
  • 44. Citizen science and social media