1. Harv Hennington 1241 Woodside Dr
harvthesecond@gmail.com Arnold,MO63010
314-795-0582
Education:
SouthwestMissouri State University,Springfield,MOAugust1997-August 2001
Bachelorsof Science ComputerInformationSystems
End User Supportand Programmingemphasis
Experience:
Boeing January 2015-present
Computing Architect 3
*Helpedgrowa stable andcurrent TFS Environment
*BuiltLRBP, DR Planand Roadmapfor TFS Environment
*Createdand finedtuneddocumentationforApplicationSupportTeam
*Workedto script processestoeliminate errorsandreduce time required tocomplete tasks
*Workedto keepCustomers,TeamMatesandManagers well informedof currentactivities
*ContactedMS PremierSupportwhenneededformore complex issuesandoutages
*Workedto keepservices,applicationsandequipmentwithincompliance
*Createdplansandworkedcloselywithenterpriseresourcestoeliminate redundantinstances
*Mentoredteammatestohelpbuildteamstrengthsandeliminateweaknesses
*Workedcloselywithenterprise operationsteamtoeliminate unplannedsystemdowntime
Boeing March 2014- January 2015
SystemAdministrator2
* Workedcloselywiththe TFSarchitecttohelpgrow a stable andcurrentsystem
* Workedcloselywith the TFSarchitecttobuildthe LRBP,DR planand roadmapof TFS
* Modified TFSProjectProvisioningProcesstoeliminate40-45minutesof wastedtime perproject
* Managedaccounts forMicrosoft TeamFoundationServerandSharePoint
* WorkedwithMicrosoft TestManagement
* Freelysharedknowledge andworkedtocreate soliddocumentationforfrequentlyusedprocesses
* Workedto keepCustomers,TeamMatesandManagerswell informedof currentactivities
* Became proficientintriagingthe groupmailbox,respondingtousersandcreatingTFS tickets
* Usedmultiple ticketingsystemsandunderstoodthe appropriateactionsforall of them
* ContactedMS PremierSupportwhenneededformore complex issuesandoutages
* UsedWSRM tool to install WindowsServerupdatesacrossQA,Dev,PreProdandProductionServers
* PreparedWindowsServerstoreceive WindowsServerOSupdatesfromthe more efficientBSA tool
* MigratedBoeingretainedserverstoBSA Windowsupdate automationtool
* Mentored ITCFP
* LearnedRational ClearQuestandRational ClearCasesupport
* Managedaccounts forIBM Rational ClearQuest
* Completed Linux RedHatCertificate fromSaintLouisUniversity
* CompletedInnovation andCollaboration WorkshopinSeattle,WA

2. SaintLouis University April 2010-Feb 2014
Application SystemsAnalyst
* Workedcloselywithuniversityinternal auditorsonmultiple audits
* Workedthroughseveral PCIaudits
* Workedthroughseveral CentersforDiseaseControl audits
* WorkedwithQualityAssurance tobuild,implement andtestDisasterRecoveryonover20 servers,
databasesandapplications
* WorkedwithVMware tobuildenvironmentstotestapplicationsandupdatesbothtoOS andClient
software
* WorkedwithvSphere tomanage virtual serversandtheirinstalledapplications
* Workedcloselywithchange control teamandsecurityteamstokeepsystemsincompliance of
universitystandardsandregulations
* Managedover25 serverinstalledapplicationsandtheirpatches/updates includingSecurityrelated
systems,FacilitiesrelatedsystemsandShipping&Receivingrelatedsystems.
* Manageduseraccounts on servers,applicationsandSQLdatabases
* Workedwithvendorsandtechnologymangerstofindthe bestsolutionstoourneeds
* Workedwithvendorsandtechnologymanagerstoinstall/setup/maintainapplications
* Workedwithcustomerservice grouptotestpackagesof the applicationssupported
* WorkedwithCustomerservice topreppackagesforthe conversionfromnovel toActive directoryand
the conversionfromWindowsXPtoWindows7technology
SaintLouis UniversityJanuary 2008-April 2010
Client and SystemsInformation Technology ServicesTechnician
* WorkedextensivelywithFacilitiesManagementandtheirmanyspecializedsystems
* UsedNovel and CONSOLOne to manage userand machine accountsas well assoftware packagingand
deployment.
* Usedvirtual machinestotrouble shootsoftware issuesaswell ascreate documentation.
* UsedNovel iPrinttocreate andmanage networkprinters.
* Ledteamof 10 technicianstoconvertall universitystaffandfacultyfromPINEVMSemail andluminis
platformcalendarservicestoGoogle mail,calendaranddocumentsunderschedule andunderbudget.
* Helpedmaintain,repairandinstall usercomputers,printersandperipherals.
USDepartmentof Agriculture,St Louis,MO November2003-January 2008
Information Technology Technician
* UsedSMS to findand inventoryhardware andsoftware.
* ReceivedWindowsServer2003 training.
* Leada two man teamto complete local helpdesktasks.
* Preparedsite forinfluxof 1200 usersfromothersites.
* Keptlocal governmentcontacts,projectleaderandotherteamleadsinformedof progressonprojects
and assignments.
* ConvertedUsersfroma NTdomainto Active DirectoryDomainonXP.
* UsedMicrosoftServer2000 and Server2003 for userand objectmanagement.
* ConvertedUsersfromNetscape Email toOutlookandExchange.
* Performedpasswordresetsandcorrect/adjustpermissionsforusers(over1800 users).

3. * Added,Removedandadjustedprinterpropertiesonprintservers.
* PerformeddatarestoresonnetworkfilesusingVERITAS.
* CreatedandAdjustedVisual BasicScriptstoperformdrive mappingsforusers.
* Installed,ConfiguredandTrouble ShotSoftware(standardaswell asspecialized).
* Installed,setupandrepaireddesktopandlaptopcomputers(over1800 machines).
Convergys,Hazelwood,MOJune 2003-November2003
CustomerSupport (Technology)
* AssistedcustomersinInstalling,ConfiguringandOptimizingDSLservice.
Indian SummerPooland Spa,Springfield,MOSeptember2001-November2001
ComputerProgramDesigner
* DesignedandBuiltaData Storage and Retrieval ProgramusingVisualBasicandAccess.