Ammar Mohammed Tayel is seeking a challenging IT position where he can develop his technical and interpersonal skills. He has over 5 years of experience in system engineering, network administration, troubleshooting, and technical support. He is proficient in Oracle applications, Cisco switches and access points, Exchange servers, and backup/restore software. Ammar holds a Bachelor's degree in computer science and several IT certifications including CCNA, MCSE, CCNP routing, and ITIL. He is fluent in Arabic and English.

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Contact
Name Ammar Mohammed Tayel
Mobile +965 99 93 70 10
E-mail Address Ammar_1928@yahoo.com , Ammartail_nl@hotmail.com
Career Objective
Seeking a challenging position where I can be benefit to the company and develop both my
technical and interpersonal skills.
Areas of Expertise
• System Engineering • Network Administration • Troubleshooting
• Technical Support • ISA Server • Various Applications
• Backup / Restore Software • Team building - leadership
Personal Information
Full Name Ammar Mohammed Abd Alhamed Tayel
Birth Date 28 / 12 / 1982
Nationality Egyptian
Residence Location Kuwait
Marital Status Single
Qualifications
Degree Bachelor of computer
Year of graduation 2003
Graduationfrom Integrated Thebes Academy For Science " Egypt "
Computer Courses & Certificates
CCNA
MCSE
CCNP(routing) . [ Now doingastudy Switching]
ICDL
Scrum Master
ITIL - InformationTechnologyInfrastructureLibrary
Introductionto OperationsManagement
PMP - Project ManagementProfessional Preperation ( 35 hours)
Language Skills
Arabic Mother Language
English Good

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Work Experience
Work Period From 19th
March 2013 until now
Company Co. ,Kuwait
Sector IT Department
Occupation or position
Oracle Application support (2year)
Network Administrator ( 1 year)
Main Activities and Responsibilities
 Installing and configuring all new hardware, systems, network services, and software.
 Configuring, monitoring, troubleshooting and maintaining Cisco switches & Access points.
 Providing support of IT hardware, systems, networks services, and software.
 Managing Exchange Server and ensuring the appropriate level of anti-virus/spam protection.
 Managing backup & restore for all operating system, App database and Exchange database.
 Managing and deploying update for all operating systems, Applications and service packs.
 Creating and updating database for network problems and resolution for future reference.
Technical Skills
 Work on all the networking technology from the physical layer to the application layer.
 Knowledge of network hardware and devices such as cabling, routers, switches, and hubs.
 Knowledge/experience with a variety of systems, including Windows
 Knowledge of DSL/Cable, Wi-Fi gateways, & firewalls.
 Excellent communication skills for customer interaction
 Perform hardware and software installations.
 Troubleshoot and Determine source of computer problems (hardware, software, user access,
etc.).
 Provide recommendations on company application purchases
 Proactive Strategies for Managing Stress and Change.
Other Skills
Learning new tasks quickly.
Effectively directs employees.
Works well individually or in a group setting.
Successfully presents technical information.
Strong coordination, organization, teaming and communication abilities.