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Personal Details:
Name Hytham Mohamed Abdelfattah.
Date of Birth 23/07/1985.
Nationality Egyptian.
Military Serves Exempted.
Marital Status Single.
Phone No Mob: 01001892417 Mob: 01111092899.
Email hytham.elshemy@gmail.com.
Address 13 Zaki Elcici st., Madkor, Fassal, Giza.
Objective:
Seeking an opportunity where my skills used to high potential and where i can further develop my career.
Education:
Bachelor of Commerce (Business Administration & Management Information Systems)
(Higher Institute For Advanced Studies) Al Haram, Giza (Certified from Cairo University).
Year of graduation: (2007). Overall Grade: (Good).
Job Experience:
Al Tayseer Computer Service co. From August 2012 – till Now
IT Specialist
Job Tasks:
• Support & Maintain Network Components (Hardware & Software).
• Configure, Maintain & Upgrade computer Components (Desktop, Laptop) (Hardware & Software).
• Configure, Manage & Maintain Networks (Domain server or workgroup for Companies).
• Handling all Computer & Network problems.
Best of France for Dairy Products co. President, Teama, Lactel From April 2008 – till January 2012
IT Technical Support
Job Tasks:
• Help Users through Phone, Personal Visits & Remote access to solve Technical problems.
• Create Reports about Technical Problems.
• Configure, Maintain & Upgrade Computer Components (Hardware & Software).
• Configure, Maintain & Upgrade Network Components (Hardware & Software).
• Backup & Restore Domain servers & users Data.
• Manage Domain servers & Permissions.
• Configure & Backup Mail Accounts to users & solve mail Problems.
• Troubleshooting & solving Network & ADSL problems.
• Support Network Administrator & IT Team in Upgrading or modifying in (Network & ERP System).
Certificates:
• Microsoft Certified Professional F450-4428
• Microsoft Certified Solutions Associate 2012 R2 F466-0620
• Microsoft Certified Solutions Expert 2012 R2 F543-7858 (Trainer: YAT Learning Centers).
Courses:
YAT Professional Diploma in Networking (Trainer: YAT Learning Centers).
• Networking Basics.
• Windows XP Administration.
• Windows Server 2003.
• Windows Infrastructure.
• Network Security.
• Network Troubleshooting.
Technical Skills:
• Ability to Install, configure & maintain (Win Server 2003, 2008, 2012 & Win Xp, Win 7, Win8.1).
• Ability to configure & use Office (Word, Excel, Outlook).
• Ability to configure, maintain & Backup Mail Accounts on (MS Outlook, Mobiles).
• Ability to configure, maintain & troubleshoot Networks under (Domain server or Workgroup).
• Ability to join Computers in Domain & Join Users in Groups.
• Ability to configure, manage & monitor (Domain server, Active Directory, DHCP, DNS,
Group Policy, Sharing Data, User Permissions, Network Devices & client computers).
• Ability to configure & maintain computers (Desktop, Laptop) (Hardware & Software).
• Ability to search on internet to troubleshoot & solve technical problems.
• Ability to configure & maintain printers (local & network).
• Ability to configure, maintain & troubleshoot (Network Cables, Face Plates,
ADSL routers, Access Points, Racks & Switches).
• Ability to backup & Restore Domain server (Active Directory & Sharing Data).
• Ability to get & configure latest versions of Software (Windows, Drivers, Programs & fixing Tools).
• Ability to configure & manage (Vmware Workstation).
• Ability to configure & backup Smart Phones (Android & Windows phone).
• Ability to configure internet mails (Gmail, Yahoo & Hotmail outlook).
• Ability to configure (Projectors, IP cams, IP Finger prints & UPS).
Personal Skills:
• Fast to learn new technologies.
• Good Communication Skills.
• Ability to work under stress.
• Ability to work in team & alone.
• Good presentation skills.
• Self Study skills.
• Planning & organizing.
• Time management skills.
• Ability to solve problems.
Language Skills:
Arabic: (Mother Tongue). English: (Very Good).

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C.V_Hytham_Mohamed IT Technical Support

  • 1. Personal Details: Name Hytham Mohamed Abdelfattah. Date of Birth 23/07/1985. Nationality Egyptian. Military Serves Exempted. Marital Status Single. Phone No Mob: 01001892417 Mob: 01111092899. Email hytham.elshemy@gmail.com. Address 13 Zaki Elcici st., Madkor, Fassal, Giza. Objective: Seeking an opportunity where my skills used to high potential and where i can further develop my career. Education: Bachelor of Commerce (Business Administration & Management Information Systems) (Higher Institute For Advanced Studies) Al Haram, Giza (Certified from Cairo University). Year of graduation: (2007). Overall Grade: (Good). Job Experience: Al Tayseer Computer Service co. From August 2012 – till Now IT Specialist Job Tasks: • Support & Maintain Network Components (Hardware & Software). • Configure, Maintain & Upgrade computer Components (Desktop, Laptop) (Hardware & Software). • Configure, Manage & Maintain Networks (Domain server or workgroup for Companies). • Handling all Computer & Network problems. Best of France for Dairy Products co. President, Teama, Lactel From April 2008 – till January 2012 IT Technical Support Job Tasks: • Help Users through Phone, Personal Visits & Remote access to solve Technical problems. • Create Reports about Technical Problems. • Configure, Maintain & Upgrade Computer Components (Hardware & Software). • Configure, Maintain & Upgrade Network Components (Hardware & Software). • Backup & Restore Domain servers & users Data. • Manage Domain servers & Permissions. • Configure & Backup Mail Accounts to users & solve mail Problems. • Troubleshooting & solving Network & ADSL problems. • Support Network Administrator & IT Team in Upgrading or modifying in (Network & ERP System). Certificates: • Microsoft Certified Professional F450-4428 • Microsoft Certified Solutions Associate 2012 R2 F466-0620
  • 2. • Microsoft Certified Solutions Expert 2012 R2 F543-7858 (Trainer: YAT Learning Centers).
  • 3. Courses: YAT Professional Diploma in Networking (Trainer: YAT Learning Centers). • Networking Basics. • Windows XP Administration. • Windows Server 2003. • Windows Infrastructure. • Network Security. • Network Troubleshooting. Technical Skills: • Ability to Install, configure & maintain (Win Server 2003, 2008, 2012 & Win Xp, Win 7, Win8.1). • Ability to configure & use Office (Word, Excel, Outlook). • Ability to configure, maintain & Backup Mail Accounts on (MS Outlook, Mobiles). • Ability to configure, maintain & troubleshoot Networks under (Domain server or Workgroup). • Ability to join Computers in Domain & Join Users in Groups. • Ability to configure, manage & monitor (Domain server, Active Directory, DHCP, DNS, Group Policy, Sharing Data, User Permissions, Network Devices & client computers). • Ability to configure & maintain computers (Desktop, Laptop) (Hardware & Software). • Ability to search on internet to troubleshoot & solve technical problems. • Ability to configure & maintain printers (local & network). • Ability to configure, maintain & troubleshoot (Network Cables, Face Plates, ADSL routers, Access Points, Racks & Switches). • Ability to backup & Restore Domain server (Active Directory & Sharing Data). • Ability to get & configure latest versions of Software (Windows, Drivers, Programs & fixing Tools). • Ability to configure & manage (Vmware Workstation). • Ability to configure & backup Smart Phones (Android & Windows phone). • Ability to configure internet mails (Gmail, Yahoo & Hotmail outlook). • Ability to configure (Projectors, IP cams, IP Finger prints & UPS). Personal Skills: • Fast to learn new technologies. • Good Communication Skills. • Ability to work under stress. • Ability to work in team & alone. • Good presentation skills. • Self Study skills. • Planning & organizing. • Time management skills. • Ability to solve problems.
  • 4. Language Skills: Arabic: (Mother Tongue). English: (Very Good).