Sarath Kumar is an experienced IT professional with over 6 years of experience in systems and network administration. He has an MSc in Computer Science and postgraduate diplomas. His experience includes managing user accounts, security, systems resources, and troubleshooting network and server technologies for medium to large enterprises. He has worked as a system administrator for C-DIT and Akshaya Project in Kerala, India. His technical skills include Windows servers, Microsoft office, virtualization, networking, and programming languages.
Helpdesk and Desktop Support Professional with a strong record of accomplishment with experience and training, including user support, staff training, capacity planning, and project management within a high-profile and very active organization. Over 15 years of Helpdesk Support with technical knowledge of Desktop, Network and Data Management Systems, and practical skills in Training, Management and Supervision, along with a strong and demonstrated customer orientation.
Helpdesk and Desktop Support Professional with a strong record of accomplishment with experience and training, including user support, staff training, capacity planning, and project management within a high-profile and very active organization. Over 15 years of Helpdesk Support with technical knowledge of Desktop, Network and Data Management Systems, and practical skills in Training, Management and Supervision, along with a strong and demonstrated customer orientation.
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Cv for software,web,it support eng 01.05.2016zishrath
IT Support Engineer with Software & Web Developer
A flexible and professional software Development and web Development graduate with IT Support Engineer overall 4 years’ experience in VB.NET, ASP.NET, C# within web development experience in HTML5, PHP, CSS, including high transactional enterprise e-commerce applications. Expert in full System Development Life Cycle (SDLC).
And also confident and reliable IT support engineer with extensive practical experience of working with computers and resolving any support issues that are raised to the service desk. Possessing a proven ability to administer and control the operation, configuration and maintenance of computer based information systems.
Cv for software,web,IT Support,System Engineerzishrath
IT Support Engineer with Software & Web Developer
A flexible and professional software Development and web Development graduate with IT Support Engineer overall 4 years’ experience in VB.NET, ASP.NET, C# within web development experience in HTML5, PHP, CSS, including high transactional enterprise e-commerce applications. Expert in full System Development Life Cycle (SDLC).
And also confident and reliable IT support engineer with extensive practical experience of working with computers and resolving any support issues that are raised to the service desk. Possessing a proven ability to administer and control the operation, configuration and maintenance of computer based information systems.
1. Sarath Kumar. K
IT Professional
(System & Network Administrator, Desktop & Technical Support)
MSc (Computer Science) / PG diploma
Mobile: 050 5649394 (U.A.E)
Email: sarath068@gmail.com
Summary
An experienced IT professional with over 6 plus years of experience in Systems Administration, Network
Administration, installation, configuration, implementation, integration, and troubleshooting of various
network and sever technologies for medium to enterprise level corporate networks. Manages user
accounts and looks after their security. Manages the security by encrypting the password in the account
and granting access only to the users. Manages the system resources and monitors the application data for
the successful working.
Qualifications
• MSc (Computer Science) from Annamalai University, Tamilnadu, 2010
• Post Graduate Diploma in Computer Application from Kerala Technical Education Dept. 2006
• Bachelor of Economics from Kannur University, Kerala .2003
Work Experience
Company : C-DIT (Govt. of Kerala)
Duration July 2008 - Feb 2015
Position System Administrator
Projects Undertaken at C-DIT (Govt. of Kerala)
System Administrator at Sub Regional Transport Office Kanhangad (RTA Project)
• Installation and maintenance of all systems within a client’s digital environment.
• Producing documentation on operational, system and user procedures & guidelines.
• Building, configuration and troubleshooting of server and desktop hardware.
• Providing advice on selection and purchase of IT equipment.
• Maintaining maximum availability of supported services for users.
• Obtaining quotes for supply of goods and services from suppliers.
• Designing, implementing and managing Active Directory.
• Monitoring the progress of third-party maintenance contract suppliers.
• Ensuring that support calls are logged and handled effectively and efficiently.
• Responsible for disaster recovery, closing security loopholes and access levels.
• Ensure adequate antivirus protection & solutions are maintained and updated.
• Identify and recommending improvements for E-mail applications & Web-page development.
• Managing network printers, scanners and other IT peripherals.
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2. System Administrator at FRIENDS Janasevana Kendra (FRINEDS Project of C-DIT)
• Handling IT purchasing.
• Overseeing the Installation, troubleshooting & configuration of:
• Server Hardware’s (HP, DELL)
• Windows 2008 based Network.
• Active Directory,DNS,DHCP
• NAS
• Accountable for managing the:
• Domains
• Messaging Clients (Outlook 2003 and 2007, Black Berry, I Pad).
• Monitoring the
• Symantec Endpoint protection
• Providing desktop and remote support for the end users.
• Responsible for installation and configuration of the Network Printer and Scanners.
District Technical Coordinator of Social Security Mission’s Disability Identity Camp (SSM
Project of C-DIT)
• Manage Microsoft Windows Server environment
• Active Directory administration
• Maintain client operating systems
• Manage application software’s like MS Office and Other Business related applications
• SQL and Oracle DB Server Administration
• Maintain LAN,WAN and WLAN Networks
• Maintain backup procedures
Taluk Technical Coordinator of Kerala Govt. Ration Card Renewal Project (RRC Project of C-
DIT)
• Provided technical support for hardware/software configurations and applications.
• Administered and supported local/LAN printers, LAN IDs in Novell.
• Administered/provided troubleshooting for Lotus Notes and MS Outlook
Work Experience
Company Akshaya Project (Govt of Kerala)
Duration Mar 2006 - Jul 2007
Position Master Trainer and Technical Support
• Develop and implement lesson plans and classroom activities in consistent with the student
conduct group training sessions.
• Determine and troubleshoot technology services for staff.
• Directed the implementation and performance tuning of Windows 2003 Server
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3. • Managing LAN, Printers , Computers etc.
Company Reliance Company, Mumbai
Duration Aug 2007- Jun 2008
Position Customer Service Representative
• Given information about the phone bills and other details to the customers.
Professional Certifications
• MCSE (Microsoft Certification ID : 11431205)
Technical Skills
Programming Language: C, C++, Visual Basic, Oracle, VC++, Java programming.
Operating Systems: Windows XP, 7
Microsoft Servers: Windows Server 2003; Windows Server 2008
Software: MS Office 2007; MS Office 2003/XP; PC Anywhere; McAfee; WinZip;
Symantec, Oracle and many others.
Hardware: Intel, 3COM, HP ProLiant DL380, HP ML570, IBM x86 Servers, Dell PowerEdge
M805 and others.
Virtualization: Microsoft Virtual Server 2005 R2, VMware.
Networking: TCP/IP; Switches; Modems; Hubs
Personal Information
Date of Birth : 29th
May, 1981
Nationality : Indian
Passport Status : K5218672
Visa Status : Visit Visa
Visa Validity : 24th
May 2015
Marital Status : Married
Language Known : English, Hindi, Malayalam
I hereby declared that all the statements furnished above are true and correct to the best of my Knowledge and
belief.
Sarath Kumar .K
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