Amanda Taylor has over 10 years of experience in customer service roles including as a cashier and customer service representative. She also has experience assembling medical devices as an assembler for Pharmasmart Inc. She is skilled in computer data entry, problem solving, and learning new skills quickly. She is looking for a new opportunity to utilize her experience and customer service skills.

1. Amanda Taylor
I have developed impeccable phone manners, and an ability to deal with agitated and
distressed customers, as well as computer skills. I would be a great asset to your
team if given the chance.
Kent, NY
ataylor537@gmail.com - 5854710827
I recently have experience in Medical Manufacturing. Assembling blood pressure machines. As well as
components. Daily data reported into the computer.
I have 8-10 years of Retail experience. Excellent customer service skills. Adaptable, and very driven. I can
multi-task in any situation. I can us small hand tools as well as large ones. I would be a great asset to any
company if given the chance.
Authorized to work in the US for any employer
WORK EXPERIENCE
Assembler 1
Pharmasmart Inc. - Gates Center, NY - August 2014 to January 2015
Responsibilities
Assembled component's and the entire unit. Enter In information and make production orders. Can assemble
three different types of blood pressure machines.
Skills Used
I caught on quick. Learning how to assemble was easy.
Customer Service Representative
Sutherland Global Services - Gates Center, NY - November 2012 to January 2013
I work for ATT. I take calls daily regarding bills. As well as selling, and recommending services.
SKILLS
Assembler, Customer service, Data entry
ADDITIONAL INFORMATION
Amanda Taylor
PO BOX 64
Kent, NY 14477
5854710827
e-mail: ataylor537@gmail.com
SUMMARY: To provide personable, direct attention that delivers customer satisfaction. Great live customer
service will deliver repeat customers and a great reputation. PROFESSIONAL EXPERIENCE: Yellow Goose
Mini Mart, Gasport NY 8/2011 -11/2011 Cashier/Customer Service · Provided cashier services to customers
· Problem solved issues with store machines and gas pumps · Maintained order forms for store merchandise
· Contacted distributors regarding store products
Growing Kids Daycare Center. Bergen NY 4/2008 - 2/2010 Pre-School Teacher · Develop and implement
lesson plans based on NYS Standards · Daily parent interaction to address any concerns · Participate in parent

2. meetings to discuss and prepare for individual learning plans · Utilized multiple computer programs to maintain
daily, monthly, yearly data.
Quik-Fill Mini Mart, Medina NY 7/2004 - 6/2005 Cashier/Customer Service · Assisted store manager with
merchandise orders · Maintained shelves with appropriate items · Provided cashier services · Cleaned and
maintained store
TOPS Super Market, Medina NY 11/2003 - 6/2004 Cashier · Assisted customers at check-out · Stocked
shelves
EDUCATION: Monroe Community College 8/2010 - present Major: Liberal Arts/Sign language; expected
graduate date, May 2013. Medina High School, Medina NY Regents diploma, June 2004 COMMUNITY
INVOLVEMENT: Habitat for Humanity 9/ 2003 - 6/2004 · Assisted in refurbishing old homes and building
new homes for needy families References Available Upon Request