Brent Trembly
12810 NE 53rd
St
Vancouver, WA 98682
720-231-8987
O B J E C T I V E
To be an integral part of a successful customer-focused company in which I can use my personality,
experience, commitment to outstanding customer service, attention to detail, and leadership skills to create
opportunities for advancement.
E M P L O Y M E N T
Sports Authority Oct 1994-
Present
Sales Manager Aug 2015-Present, Mar 2011-Jun
2012
General management duties with a focus on sales metrics, including: tracking sales goals, tracking
and reporting store key metrics, working with associates to improve their personal key metrics,
monitoring store profit and loss statements and their impact on store profitability, monitoring and
reporting customer experience surveys and their impact on store efficiency, and working with other
management to ensure all associates are driving sales metrics on a daily basis.
Operations Manager Jun 2012-Aug
2015
General management duties with a focus on daily operations, including: monitoring employee
payroll and time cards, completing new hire paperwork, assisting with associate human resources
needs in-store, completing OSHA paperwork for store, performing weekly store audits to ensure
compliance with company standards, monitoring computer-based training goals, and working
closely with other management to achieve specific goals to assure maximum store efficiency.
Softlines Manager Jun 2009-Mar 2011, Oct 1996-Nov
2001
General management duties with a focus on softlines merchandising, including: merchandising store
to company visual standards, training new associates to company merchandising standards, setting
visual displays in store, executing seasonal floor sets, processing incoming freight, and working
closely with other management to ensure other department visual standards were being met.
District Sports Services Manager Oct 2007-Apr
2009
Responsible for supervising the daily operation of ten sports service shops in a district, including:
making sure tech shops were properly staffed, assisting customers, training shop employees,
processing monthly supply orders for each shop, passing daily information on to each tech shop,
solving customer/associate issues, and working with management to encourage each shop to
maintain daily sales goals. I returned to management after company eliminated this position due to
budget cuts.
Sports Services Technician Apr 2009-Jun 2009, Nov
2001-Oct 2007
Assist co-workers in daily tasks including: opening/closing tech shop, assisting customers,
mounting/tuning skis, building/repairing bicycles, building/repairing fitness equipment, running ski
rental counter, sharpening ice skates, filling CO2 tanks, working on other miscellaneous items,
solving customer service issues, promoting sales opportunities, maintaining a clean work
environment, ordering supplies and customer special orders, and helping to train new associates. I
was promoted to district sports services manager.
E D U C A T I O N
Wayland Baptist University, 1992-1994
Bartlett High School, High School Diploma, 1992
R E F E R E N C E S
Emmanuel Amartey Store Manager, Sports Authority 720-979-6676
Bryce Williams Operations Manager, Sports Authority 785-410-5311
Tom DeSloover Field Technician, Schlumberger 303-990-3733

Brent's resume

  • 1.
    Brent Trembly 12810 NE53rd St Vancouver, WA 98682 720-231-8987 O B J E C T I V E To be an integral part of a successful customer-focused company in which I can use my personality, experience, commitment to outstanding customer service, attention to detail, and leadership skills to create opportunities for advancement. E M P L O Y M E N T Sports Authority Oct 1994- Present Sales Manager Aug 2015-Present, Mar 2011-Jun 2012 General management duties with a focus on sales metrics, including: tracking sales goals, tracking and reporting store key metrics, working with associates to improve their personal key metrics, monitoring store profit and loss statements and their impact on store profitability, monitoring and reporting customer experience surveys and their impact on store efficiency, and working with other management to ensure all associates are driving sales metrics on a daily basis. Operations Manager Jun 2012-Aug 2015 General management duties with a focus on daily operations, including: monitoring employee payroll and time cards, completing new hire paperwork, assisting with associate human resources needs in-store, completing OSHA paperwork for store, performing weekly store audits to ensure compliance with company standards, monitoring computer-based training goals, and working closely with other management to achieve specific goals to assure maximum store efficiency. Softlines Manager Jun 2009-Mar 2011, Oct 1996-Nov 2001 General management duties with a focus on softlines merchandising, including: merchandising store to company visual standards, training new associates to company merchandising standards, setting visual displays in store, executing seasonal floor sets, processing incoming freight, and working closely with other management to ensure other department visual standards were being met. District Sports Services Manager Oct 2007-Apr 2009 Responsible for supervising the daily operation of ten sports service shops in a district, including: making sure tech shops were properly staffed, assisting customers, training shop employees, processing monthly supply orders for each shop, passing daily information on to each tech shop, solving customer/associate issues, and working with management to encourage each shop to maintain daily sales goals. I returned to management after company eliminated this position due to budget cuts. Sports Services Technician Apr 2009-Jun 2009, Nov 2001-Oct 2007 Assist co-workers in daily tasks including: opening/closing tech shop, assisting customers, mounting/tuning skis, building/repairing bicycles, building/repairing fitness equipment, running ski rental counter, sharpening ice skates, filling CO2 tanks, working on other miscellaneous items, solving customer service issues, promoting sales opportunities, maintaining a clean work environment, ordering supplies and customer special orders, and helping to train new associates. I was promoted to district sports services manager. E D U C A T I O N
  • 2.
    Wayland Baptist University,1992-1994 Bartlett High School, High School Diploma, 1992 R E F E R E N C E S Emmanuel Amartey Store Manager, Sports Authority 720-979-6676 Bryce Williams Operations Manager, Sports Authority 785-410-5311 Tom DeSloover Field Technician, Schlumberger 303-990-3733