Melissa Lebrun has over 15 years of experience in customer service roles in the pharmacy and retail industries. She has demonstrated skills in customer service, working to schedules, product knowledge, sales, merchandising, cash handling, and store operations. Her employment history includes roles as a pharmacy assistant, sales representative, merchandiser, and 2IC at various pharmacy and retail stores across Australia since 2004. She has also received training in pharmacy products and services. References are available upon request.

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M E L I S S A L E B R U N
DEMONSTRATED SKILLS
Customer service
Able to work to schedules and timeline
Good S2 and S3 product knowledge
Sales Rep and Merchandiser
2IC
Register and cash handing
Opening and closing of store
Employment history July 2015- Current Chemhouse Pharmacies Mt Gravatt
Pharmacy Assistant/2IC
May 2014 – July 2015 Simuolive Australia
QLD and NSW sales rep
Taking re orders in stores
Plannogramming
Merchandising
Cold calls
daily reporting
Nov 2011 – 2013 Blackmores as a Customer Merchandiser
Visual Merchandising
Building displays for end gondolas and bonus ends
Plannograming, pulling stock forward, stock rotation, ordering

2. Achieving above and beyond in extra displays where possible
Feb 2010 – Nov 2011 Waterford Discount Drug Store
Pharmacy Assistant/Stock controller
Customer service
Taking in and handing out scripts
Stock rotation and ordering
S2 and S3
Data entry
Plannograming
Jan 2008 – Jan 2010 Chemist warehouse Kilburn
Pharmacy Assistant
Customer service
Taking in and giving out prescriptions
Point of sales
Stock rotation and ordering
Lotto and Keno sales
March 2007 –Jan 2008 United Discount Chemists Kilburn
Pharmacy Assistant
Customer service
Accepting prescriptions
Point of sale duties
Planograming
Stock rotation and ordering
Lotto and keno sales

3. 2006 – 2007 National Pharmacies Eastern Suburb Relief
Pharmacy Assistant
Customer service
Accepting Prescriptions
Point of sale duties
Opening and closing
Planograming
Stock rotation and ordering
Schedule 2 medicines and non – schedule medicine sale
Aug 2005 – Dec 2005 Studio 2000 Adelaide
Studio Assistant
Reception duties
Production work
Customer service
Detailing photographs and negatives
April 2004 – Oct 2006 Jeans West Elizabeth and Rundle Mall
Sales Assistant/ 2IC
House keeping
Point of sales
Opening and closing
Customer service

4. EDUCATION AND TRAINING
2006 – 2011 Pharmacy related
Turning service into action
Wagner’s vitamins product training
Blackmores vitamins product training
Swisse vitamins product training
Various schedule 2 medicines product training
Perfumes product training
2004 Elizabeth Vale CCC
Mandatory notification certificate
Certificate 1 and 2 in retail operations
1997 Para West Adult Re-entry Completed year 12
PERSONAL INTERESTS
Gym work and Boxing
Winning Merchandiser of the year award for Blackmores
REFERENCES
Marcelle Stacy- 0409332268
Lynette Mansfield - 0409145806
Louise Merritt- 0499866911