I am a student at ITT-Tech majoring in their NSA program with a 3.25 GPA. I am looking for entry-level or intern work, preferably in IT, to gain experience in the last 5 months before graduation. I have strong technical, communication, and customer service skills from both my education and work experience in various roles.

1. About Me
I am a student at ITT-Tech with a 3.25 G.P.A majoring in their N.S.A program.
Graduation is only about 5 months out so; I am looking to build my overall knowledge of
the workforce in any area that’s being offered. In addition to my technical skills listed
below; I am too an effective communicator with strong customer service & technical
documentation skills. I am looking for entry-level/intern work with the opportunity to
grow with company (considering IT) but, any admin/manager positions available please
consider me for it. Thanks! “HAS A NO EXCUSE CAN DO ATTITUDE!”

2. James Rogers
Contact Information: Cell: 804-267-9238/443-452-2765
Email: Jamesrogers10004@gmail.com
Qualifications
● Presentations using (PowerPoint, SharePoint, Java, CAD, Rivet etc)
● Breakdown units and customize/configure based upon clients needs.
● Basic cable management skills with AV installations,5a ethernet,RJ45 etc.
● Patch panel cabling installation to server room/classrooms
● Excellent oral communication, math & social skills
● Inventory coordinator for Metro PCS
● Excellent project coordinator with analytical skills
● Customer services(Q&A, documentation, HR, etc)
● Bilingual Spanish & English
● Microsoft MCSA/MCSE 2010 Certified
● In progress(Windows Server 2008-2012 Database design/management)
● Diverse-well rounded in any subject/Comfortable with change
● (In progress)CISCO Certified Network Associate (CCNA)
● Windows(xp,Vista,7 & up)-installations ,troubleshooting, Active Directory
● Knowledgeable of Virtual software Oracle, Fedora, VMware
● Knowledgeable on UNIX, LINUX, MAC, WINDOWS etc.
● Building a simple Ethernet network using routers and switches. Printers, VoIP
telephone systems.
● Knowledge of web technologies, protocols and tools-DNS, SMTP, DHCP,
FTP and Subnetting etc.
● Knowledgeable of GUI and CLI commands and tools( from Linux Ubuntu,
Windows Xp thru WIN8)
● Adaptable project management skills(3 major areas scope, time, cost)
● Routing protocols-EIGRP,OSPF,RIP,TCP/IP
● Strong problem solving/Data entry
● Solid understanding of web framework-OSI models, TCP/IP
● Packet tracer
● Security Plus Cert., CCNA, A+ In progress

3. Computer Skills
SkillsExperienceTotal YearsLast Used
Microsoft appsMSCE Cert.5+current
Cabling, data & Project
Management
Moderate3current
Customer servicesGreat with
Q&A
7current
HardwareModerate3current,
2014
SoftwareModerate3current,
2014
Education and Training
ITT-Tech
2014-15
N.S.A program
2013 Westwood University
I.T
Bachelors
Annandale, Virginia, USA
2010 Armstrong high
All
Advanced diploma
Richmond, Virginia, USA
HS Diploma
Richmond Technical Center
Courses in electricity-cabling 8-months experienced

4. Work Experience
May 2015-current
Ubreakifix, Fallschurch,Va
Duties- were to be a consultant to non-tech savvy customer as well a guarantee
good quality repairs on all Apple, Samsung, Nokia, MacBook’s and Laptops. You
can look at my YELP Review to ensure great customer service.
January 2014-May 2015
Metro Pcs, Northern VA,
Cell Phone Representative Duties: Ensure all customers got all of their questions
& concerns answered while giving insight on new promotions and arriving
products. 100% satisfaction!
August 2014 to current
Outback steakhouse
Floater duties-Were to make sure all preparations were done so business goes
smoothly while; also filling in for any position/station that needed additional
help.
November 2012 to March 2013
Brookstone Innovations
Mclean, VA-Sales associate who demonstrated product knowledge to
consumers through active demos and Q&A. Alongside providing active demos
for this company I was TOP Sales person for 3 months straight with
recognition to back this award.
October 2011 to 2012
CROSSMARK
Alexandria, VA-Lead event specialist-duties was to report each store daily
progress through inventory management. I also helped new hires learn their
role within the company through the hands-on process and Q&A!
March 2010 to Aug 2011
Home Depot
Halethorpe, MD- Cashier duties were to maintain money transactions and
customer concerns as well as stock merchandise from time to time. I gained
power tools/forklift knowledge, cash control, and inventory management all
from this job.
January 2007 to March 2009
Boys and Girls Club

5. Richmond, VA-Youth Counselor-coordinate daily assignments for youth
routine activities. Oversee daily activities and progression of children
with/through self-character building sessions.
March 2007 to February 2009
Kings Dominion
Doswell, Virginia-Ecology- Worked independently and as part of a team to
achieve park cleanliness and order. Lead a team of 4 which, maintained park
cleanliness and resolving customers questions & concerns.