SlideShare a Scribd company logo
Always Be Testing
10 Tips for Improving Lead Conversion Rate




          Dan Zarrellla
          Viral Marketing Scientist
          @DanZarrella
Traditional Marketing (Outbound)




2
Marketing Today (Inbound)




3
How Do the Best New Companies Market?

           1950 - 2000          2000 - 2050




4
What Is Inbound Marketing?

      Process        Website Visitors       Tools
    Get Found                           Get F
                                        G t Found d
    • Publish                           • Content Mgmt
    • Promote                           • Blogging
    • Optimize                          • S i l M di
                                           Social Media
                                        • SEO
                      Get Found         • Analytics

    Convert                             Convert
    • Test                              • Offers / CTAs
                                        • Landing Pages
    • Target            Convert
                        C     t         • Email
    • Nurture                           • Lead Intelligence
                                        • Lead Mgmt
                                                  g
                                        • Analytics
                        Customers
5
Inbound Is Cheaper




6
Budget vs. Brains




    Flickr: Refracted Moments   Flickr: Gaetoan Lee




7
Inbound Gives Leverage




8
One Way to Feed the Funnel

     Blogging   SEO     Social Media      Email   Pay-Per-Click




                       Website Visitors



                      Get Found

                        Convert
                        C     t


                       Customers
9
Definitions
D fi iti
What are you talking about?
Calls-to-Action




12
$$$
13
Testing




           $$$   $$$$$$
14
Create U
C   t Urgency
Do it now.
START TODAY!
     WHILE SUPPLIES LAST
     LIMTED TIME OFFER

17
Use Numbers
U N b
325 Reasons to Use Digits.
98% of People Love Numbers

     1. Prices
     2. Numbered lists
     3.
     3 Statistics




20
Specific Actions
S   ifi A ti
Exactly what you should do.
Tell People Precisely What to Do

     •   Click here
     •   Sign up
     •   Contact us
     •   Tweet this




23
Images
Show and tell.
Bad
Good
Clickable C ll t A ti
Cli k bl Calls-to-Action
Make sure your visitors know where to aim.
Clickability

     Get Started Now




30
Use Color
U C l
Contrasts draw attention
33
Remember Positioning
R    b P iti i




Where is as important as what.
Above the Fold is Best




     The Fold



39
Keep it Si l
K       Simple
Seriously.
Shorter Forms are Better




                 32%
               Conversion     53%
                            Conversion

42
Don’t Get T P
D ’t G t Too Personal
                    l
Don’t expect too much on the first date.
45
Mind Y
Mi d Your Metrics
          M ti
Conversion rates are 90% of the battle.
Measure Your Performance




     PAGE NAME                       PAGE    SUBMISSIONS   CONVERSION RATE
                                     VIEWS

     Blogging for Business Webinar    3803         2165            56.93%




48
Performance by Campaign




        Referrer      Visitors   Leads    Conversion %
        Newsletter #3 512           271             52.93%

49
Bonus Ti Action.Grader.com
B     Tip: A ti G d
Self-Learning Call to Action Optimization
You’re Welcome
       Welcome.
http://action.grader.com
htt // ti        d
Who’s HubSpot?




     • Founded in July 2006 from research at MIT
                     y
     • Cambridge, MA
     • 1400+ customers 85+ employees
       1400 customers, 85

56
What HubSpot Software Does




57
HubSpot Customers’ Proven ROI

      Cilk Arts Increases Leads 500%


      Makana Solutions 3x Leads, 2x Conversions


      Vocio Pays for HubSpot 30x Over with New Leads


      Objective Management Group Grows Leads 360%


      Bridge Group Doubles Online Leads
          g      p

              www.HubSpot.com/ROI
58
Thank You!
   Software: www.HubSpot.com/Trial
   Community: www.InboundMarketing.com
   Free Tools: www.Grader.com




Dan Zarrella
Marketing Manager @HubSpot
                   @H bSpot
Twitter: @DanZarrella

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