The document discusses tensions that arise when implementing new technologies in educational institutions. It notes tensions between supporting current systems versus innovating, between technologies and pedagogies, and between the present and future. The author argues that learners often adapt more quickly to new technologies than educational institutions can keep up. The role of the learning technologist is to help break down resistances and lead institutional change from the middle out by addressing these tensions. The author provides an example of a project they led that started small but grew to transform the curriculum by having hundreds of students produce videos for their international politics course.