Ronald Schiller and Penelope Burk are cited as resources on donor-centered leadership. A 2013 study by Compass Point and the Haas Fund is mentioned as being underdeveloped. A CEO survey by Bacon Lee & Associates is also referenced. The document discusses the importance of cultivation in making donors comfortable and setting the stage for larger gifts, as well as having cultivation strategies in place ahead of asks to increase giving amounts.
Asher's function bands are tailored to meet your exact specifications, no matter how large or small the production.
Visit For More:- https://www.asherlaub.com/
This document provides an overview of developing and implementing an organizational vision. It discusses defining an organization's mission, values, and vision statement. It also covers developing strategies and action plans to work towards the vision. Key points include:
- A mission statement defines the organization's current purpose and activities, while the vision looks to the future. Values shape the organization's culture and priorities.
- Strategic planning involves analyzing strengths, weaknesses, opportunities and threats, then developing strategies, structures, skills and systems to achieve the vision.
- Effective vision casting includes sharing, incubating, verbalizing and implementing the vision carefully over time. Obstacles must also be considered.
Keeping your mission in mind j.dilday 2.26.13Jody Dilday
The document discusses how to keep an organization's mission at the forefront of decision making. It provides examples of how focusing on the mission statement can guide governance, finance, program development, staff direction, strategic planning, fundraising, branding, and other areas. Keeping the mission in mind should be an organizational culture that empowers staff and simplifies processes like grant writing and communications with supporters.
The document discusses why event management became the author's hobby. It connects many of his other interests like strategic planning, creative direction, infrastructure management, volunteering, hosting events, public relations, and advertising. Through event management, the author became more mature, innovative, and responsible as it involves a little of everything.
This document provides guidance on facilitating events. It outlines the key steps in event planning including brainstorming ideas, writing a concept paper, preparing a budget, and drafting a timeline. The concept paper should include an introduction, vision, goals, objectives, date/venue, and expected outputs. It also stresses the importance of inspiration, doing ordinary things in an extraordinary way, and leaving a legacy. Fundraising, moderation approaches, and evaluations are also addressed. The overall aim is to achieve desirable outcomes within a set timeframe by bringing people together.
How to grow your nonprofit fundraising teamDonorbox
Nonprofit fundraising teams come in all shapes and forms. Whether your nonprofit is big or small, local or international, fundraising is likely an essential activity for your nonprofit.
Here are Our Top Tips for Growing your Nonprofit Fundraising Team
Moved By Love at the BALLE Annual ConferenceDeven Shah
The document discusses a BALLE annual conference in June 2014 that brought together 40 entrepreneurs with the intention of supporting each other's inner journey and personal growth. The conference created a space for authentic sharing and listening through deep questioning and opening hearts. The goal was to align participants' minds, actions, and spirituality by allowing them to openly discuss why they want to pursue their work and lead with love and inner well-being.
You start w/ a vision or you wind up w/ surprises and nothing. This slide share will guide you in casting vision and pursuing it to finish. Detailed processes is exciting and pleasurable.
Asher's function bands are tailored to meet your exact specifications, no matter how large or small the production.
Visit For More:- https://www.asherlaub.com/
This document provides an overview of developing and implementing an organizational vision. It discusses defining an organization's mission, values, and vision statement. It also covers developing strategies and action plans to work towards the vision. Key points include:
- A mission statement defines the organization's current purpose and activities, while the vision looks to the future. Values shape the organization's culture and priorities.
- Strategic planning involves analyzing strengths, weaknesses, opportunities and threats, then developing strategies, structures, skills and systems to achieve the vision.
- Effective vision casting includes sharing, incubating, verbalizing and implementing the vision carefully over time. Obstacles must also be considered.
Keeping your mission in mind j.dilday 2.26.13Jody Dilday
The document discusses how to keep an organization's mission at the forefront of decision making. It provides examples of how focusing on the mission statement can guide governance, finance, program development, staff direction, strategic planning, fundraising, branding, and other areas. Keeping the mission in mind should be an organizational culture that empowers staff and simplifies processes like grant writing and communications with supporters.
The document discusses why event management became the author's hobby. It connects many of his other interests like strategic planning, creative direction, infrastructure management, volunteering, hosting events, public relations, and advertising. Through event management, the author became more mature, innovative, and responsible as it involves a little of everything.
This document provides guidance on facilitating events. It outlines the key steps in event planning including brainstorming ideas, writing a concept paper, preparing a budget, and drafting a timeline. The concept paper should include an introduction, vision, goals, objectives, date/venue, and expected outputs. It also stresses the importance of inspiration, doing ordinary things in an extraordinary way, and leaving a legacy. Fundraising, moderation approaches, and evaluations are also addressed. The overall aim is to achieve desirable outcomes within a set timeframe by bringing people together.
How to grow your nonprofit fundraising teamDonorbox
Nonprofit fundraising teams come in all shapes and forms. Whether your nonprofit is big or small, local or international, fundraising is likely an essential activity for your nonprofit.
Here are Our Top Tips for Growing your Nonprofit Fundraising Team
Moved By Love at the BALLE Annual ConferenceDeven Shah
The document discusses a BALLE annual conference in June 2014 that brought together 40 entrepreneurs with the intention of supporting each other's inner journey and personal growth. The conference created a space for authentic sharing and listening through deep questioning and opening hearts. The goal was to align participants' minds, actions, and spirituality by allowing them to openly discuss why they want to pursue their work and lead with love and inner well-being.
You start w/ a vision or you wind up w/ surprises and nothing. This slide share will guide you in casting vision and pursuing it to finish. Detailed processes is exciting and pleasurable.
This document discusses strategies for churches to conduct capital campaigns to raise funds for ministry goals. It notes that churches typically do capital campaigns to build or improve facilities, pay down debt, or add staff and programs. Using an outside consultant is recommended, as they have training and experience that increases the likelihood of meeting fundraising goals compared to self-led campaigns. The document outlines best practices for selecting a consultant and preparing for the campaign, which involves five phases: pre-campaign planning, a planning weekend, the active campaign period, a commitment weekend, and a follow-up phase. Traits of effective campaigns include strong leadership, pastoral commitment, a clear and compelling vision, a realistic financial goal, and consensus among members.
This document provides an agenda and tips for a webinar on cultivating a culture of gratitude in fundraising. It discusses defining cultivation and stewardship, demonstrating gratitude through thank you letters and calls, and tips for making thank you calls a regular habit, including who should call, when, and what to say. The goal is to show donors appreciation and keep them engaged to encourage repeated and increased giving.
This document provides an overview of special events and considerations for planning a successful fundraising event. It discusses that special events can be an effective way to raise operating funds if carefully planned with the right committee, audience, and goals in mind. However, they often fail if the budget does not account for staff time, there is too little return for the effort, or volunteers are misused. The document provides tips for choosing the right event type, developing a timeline, creating a budget, determining success, and following up after the event.
This Power Point is a summary of a portfolio done for a Nonprofit Management Course. The portfolio focused on researching the skills marketing and fund raising and using them to plan a mock fund raising event.
CAPITAL CAMPAIGN PLANNING AND PREPARATIONAmy Kincaid
The document provides information on planning and conducting a capital campaign, including defining major gifts and capital campaigns, outlining the typical phases of a capital campaign, and discussing how to determine campaign goals and key elements of a successful campaign. It recommends conducting feasibility studies, having strong leadership and donor prospects, developing a compelling case for support and plan, and addressing key questions to fully leverage the benefits of a capital campaign for long-term organizational growth.
This document outlines a comprehensive content strategy plan that includes defining goals and objectives, understanding the target audience, developing the overarching content approach, allocating resources, establishing governance guidelines, selecting channels and platforms, and creating a process for monitoring, measuring and refining the content. It emphasizes putting the audience at the heart of content planning by understanding their interests, needs and motivations in order to create compelling content that adds value and prompts the desired responses. It also recommends segmenting audiences based on various demographic and psychographic factors to make communications more relevant.
This document outlines the key steps for successful event planning, beginning with establishing goals and vision for the event. It recommends starting the planning process 12 weeks before the event by determining the purpose, audience, and location. Over the next 11 weeks, planners should finalize details like budget, promotion, reservations, catering, and decorations. In the final weeks, action items include contracts, publicity, evaluations, and follow-ups to ensure a smooth event. Having a timeline and assigning tasks to a team are emphasized for effective planning.
The document discusses developing a fundraising strategy and provides steps to create an effective strategy. It outlines six key pieces of a fundraising puzzle: gathering numbers, analyzing past efforts, determining resources, developing strategies, hammering out details, and putting it all together. Effective planning and strategy are emphasized as key to fundraising success. The CEO of a consulting firm that specializes in fundraising, marketing, and leadership development concludes by offering contact information.
This document provides guidance on business planning. It discusses setting SMART goals, using tools like SWOT analysis and balanced scorecards, and considering risks and barriers. The key messages are that a business plan should include a vision, mission and values, utilize marketing mix principles, and set specific, measurable goals in order to achieve objectives and have a roadmap for success. The overall message is that businesses should aim high with their plans and goals.
Panel Session: Reaching and Engaging Millennials & Generation Z Hilary Ip
The document lists the leadership team for an organization's panel session on reaching and engaging millennials and generation Z, including Kathryn Sforcina as Co-Founder and CEO, Jaden Harris as Co-Founder and COO, Siobhan Hayes as Co-Founder and Head of Marketing, and others in director, social media, and chair positions.
This document describes a skilled communicator who is highly organized, detail-oriented, and able to establish rapport with diverse groups. They are an effective leader able to accomplish multiple tasks on time through creativity, resourcefulness, and enlisting team support to align with goals while adapting to changing priorities.
This document defines mean, median, and mode as different measures of central tendency, and range as the difference between the highest and lowest values in a data set. It provides examples of calculating these measures for various data sets, and discusses how the mean, median, or mode may be more representative depending on the data. Outliers are defined as extreme values compared to the rest of the data set. Students are assigned homework problems calculating these statistical measures.
Partnership Working: Does it Have a Future in NHSScotland?NHSScotlandEvent
This session highlights the findings of the two year research work into the NHSScotland system of employee relations. The unique role of Employee Directors in NHSScotland will be explained and the topic of the panel discussion is on the future of the Partnership model.
Summarization & Note-Taking for Minarets SophomoresMatt Powers
The document provides tips for summarizing and note-taking, including using the S.W.B.S.T. method for summarization that focuses on somebody, wanted, but, so, then. It also recommends techniques for note-taking such as substituting long passages with summarized sentences, deleting unnecessary information, and finding topic sentences and key quotes. While these are not the only note-taking methods, they are effective and expected of sophomores.
This document provides information about various offers and promotions from The Chemists India Trusts for the month of June 2015. It includes a mega offer for 20-25% discounts on all GNC products, discounts on private label Guardian products, FMCG offers from brands like Nivea and Huggies, and special alliances that provide benefits like earning Jet Airways miles or 10% discounts for ICICI cardholders when shopping. It also details the launch of new Guardian products in categories like Ayurveda, health supplements, and an electronic cigarette alternative. Processes for enrolling senior citizens in a loyalty program and providing them with free reminder services are outlined.
This document provides tips for new Dungeon Masters (DMs) on running their first roleplaying game session. It discusses challenges like learning the rules, further studying how other DMs run games, preparing game materials, and using digital tools. It also offers advice on creating adventures, dealing with different player types, establishing house rules, and focusing on enabling fun rather than strict rule adherence. The overall goal is to help new DMs feel prepared to run their first game and overcome common hurdles faced by those just starting out in the role of DM.
El documento describe el protocolo de comunicación para un curso, incluyendo varios foros y canales de comunicación. Se discuten los objetivos, frecuencia y actividades previas para un foro de bienvenida, foros de dudas académicas e inquietudes, foros de dudas tecnológicas, un acuerdo pedagógico, y una pizarra para interacción síncrona.
Plants need air to grow and survive. In an experiment, two bottles were filled with soil and planted with lentil seeds. One bottle was sealed shut, preventing air from entering, while the other bottle was left open. After a few days, the plant with access to air grew normally, while the plant without air did not grow at all. The presence of air is necessary for plant growth.
This document discusses strategies for churches to conduct capital campaigns to raise funds for ministry goals. It notes that churches typically do capital campaigns to build or improve facilities, pay down debt, or add staff and programs. Using an outside consultant is recommended, as they have training and experience that increases the likelihood of meeting fundraising goals compared to self-led campaigns. The document outlines best practices for selecting a consultant and preparing for the campaign, which involves five phases: pre-campaign planning, a planning weekend, the active campaign period, a commitment weekend, and a follow-up phase. Traits of effective campaigns include strong leadership, pastoral commitment, a clear and compelling vision, a realistic financial goal, and consensus among members.
This document provides an agenda and tips for a webinar on cultivating a culture of gratitude in fundraising. It discusses defining cultivation and stewardship, demonstrating gratitude through thank you letters and calls, and tips for making thank you calls a regular habit, including who should call, when, and what to say. The goal is to show donors appreciation and keep them engaged to encourage repeated and increased giving.
This document provides an overview of special events and considerations for planning a successful fundraising event. It discusses that special events can be an effective way to raise operating funds if carefully planned with the right committee, audience, and goals in mind. However, they often fail if the budget does not account for staff time, there is too little return for the effort, or volunteers are misused. The document provides tips for choosing the right event type, developing a timeline, creating a budget, determining success, and following up after the event.
This Power Point is a summary of a portfolio done for a Nonprofit Management Course. The portfolio focused on researching the skills marketing and fund raising and using them to plan a mock fund raising event.
CAPITAL CAMPAIGN PLANNING AND PREPARATIONAmy Kincaid
The document provides information on planning and conducting a capital campaign, including defining major gifts and capital campaigns, outlining the typical phases of a capital campaign, and discussing how to determine campaign goals and key elements of a successful campaign. It recommends conducting feasibility studies, having strong leadership and donor prospects, developing a compelling case for support and plan, and addressing key questions to fully leverage the benefits of a capital campaign for long-term organizational growth.
This document outlines a comprehensive content strategy plan that includes defining goals and objectives, understanding the target audience, developing the overarching content approach, allocating resources, establishing governance guidelines, selecting channels and platforms, and creating a process for monitoring, measuring and refining the content. It emphasizes putting the audience at the heart of content planning by understanding their interests, needs and motivations in order to create compelling content that adds value and prompts the desired responses. It also recommends segmenting audiences based on various demographic and psychographic factors to make communications more relevant.
This document outlines the key steps for successful event planning, beginning with establishing goals and vision for the event. It recommends starting the planning process 12 weeks before the event by determining the purpose, audience, and location. Over the next 11 weeks, planners should finalize details like budget, promotion, reservations, catering, and decorations. In the final weeks, action items include contracts, publicity, evaluations, and follow-ups to ensure a smooth event. Having a timeline and assigning tasks to a team are emphasized for effective planning.
The document discusses developing a fundraising strategy and provides steps to create an effective strategy. It outlines six key pieces of a fundraising puzzle: gathering numbers, analyzing past efforts, determining resources, developing strategies, hammering out details, and putting it all together. Effective planning and strategy are emphasized as key to fundraising success. The CEO of a consulting firm that specializes in fundraising, marketing, and leadership development concludes by offering contact information.
This document provides guidance on business planning. It discusses setting SMART goals, using tools like SWOT analysis and balanced scorecards, and considering risks and barriers. The key messages are that a business plan should include a vision, mission and values, utilize marketing mix principles, and set specific, measurable goals in order to achieve objectives and have a roadmap for success. The overall message is that businesses should aim high with their plans and goals.
Panel Session: Reaching and Engaging Millennials & Generation Z Hilary Ip
The document lists the leadership team for an organization's panel session on reaching and engaging millennials and generation Z, including Kathryn Sforcina as Co-Founder and CEO, Jaden Harris as Co-Founder and COO, Siobhan Hayes as Co-Founder and Head of Marketing, and others in director, social media, and chair positions.
This document describes a skilled communicator who is highly organized, detail-oriented, and able to establish rapport with diverse groups. They are an effective leader able to accomplish multiple tasks on time through creativity, resourcefulness, and enlisting team support to align with goals while adapting to changing priorities.
This document defines mean, median, and mode as different measures of central tendency, and range as the difference between the highest and lowest values in a data set. It provides examples of calculating these measures for various data sets, and discusses how the mean, median, or mode may be more representative depending on the data. Outliers are defined as extreme values compared to the rest of the data set. Students are assigned homework problems calculating these statistical measures.
Partnership Working: Does it Have a Future in NHSScotland?NHSScotlandEvent
This session highlights the findings of the two year research work into the NHSScotland system of employee relations. The unique role of Employee Directors in NHSScotland will be explained and the topic of the panel discussion is on the future of the Partnership model.
Summarization & Note-Taking for Minarets SophomoresMatt Powers
The document provides tips for summarizing and note-taking, including using the S.W.B.S.T. method for summarization that focuses on somebody, wanted, but, so, then. It also recommends techniques for note-taking such as substituting long passages with summarized sentences, deleting unnecessary information, and finding topic sentences and key quotes. While these are not the only note-taking methods, they are effective and expected of sophomores.
This document provides information about various offers and promotions from The Chemists India Trusts for the month of June 2015. It includes a mega offer for 20-25% discounts on all GNC products, discounts on private label Guardian products, FMCG offers from brands like Nivea and Huggies, and special alliances that provide benefits like earning Jet Airways miles or 10% discounts for ICICI cardholders when shopping. It also details the launch of new Guardian products in categories like Ayurveda, health supplements, and an electronic cigarette alternative. Processes for enrolling senior citizens in a loyalty program and providing them with free reminder services are outlined.
This document provides tips for new Dungeon Masters (DMs) on running their first roleplaying game session. It discusses challenges like learning the rules, further studying how other DMs run games, preparing game materials, and using digital tools. It also offers advice on creating adventures, dealing with different player types, establishing house rules, and focusing on enabling fun rather than strict rule adherence. The overall goal is to help new DMs feel prepared to run their first game and overcome common hurdles faced by those just starting out in the role of DM.
El documento describe el protocolo de comunicación para un curso, incluyendo varios foros y canales de comunicación. Se discuten los objetivos, frecuencia y actividades previas para un foro de bienvenida, foros de dudas académicas e inquietudes, foros de dudas tecnológicas, un acuerdo pedagógico, y una pizarra para interacción síncrona.
Plants need air to grow and survive. In an experiment, two bottles were filled with soil and planted with lentil seeds. One bottle was sealed shut, preventing air from entering, while the other bottle was left open. After a few days, the plant with access to air grew normally, while the plant without air did not grow at all. The presence of air is necessary for plant growth.
This document provides information on various offers and promotions for The Chemists India Trusts for the month of May 2013. It includes details on buy one get one free offers, discounts on various Guardian and GNC brand products, loyalty programs with credit cards and airlines, and new product launches. Store staff are instructed to set up dedicated display shelves and signage to promote the offers of the month and focus category of quitting smoking.
Clark Real Estate Market Report - July 2014Jean Zuhl
In this slide show, we explain the current trends in the real estate market in Clark, NJ. compare it to previous years, and offer advice to home buyers and sellers in Clark.
Fanwood Real Estate Market Report - July 2014Jean Zuhl
When you're buying or selling a home in Fanwood, you need to know how the real estate market has been performing. In this slide show, we'll explain the current market, compare it to the last few years, and make suggestions for the Fanwood home buyers and sellers.
This 3 sentence document questions whether a certain action is the best approach, asks if it is the only marketing strategy being used, and suggests there may be a better alternative method.
The document discusses the history of water infrastructure projects in Los Angeles and Panama. It describes how Los Angeles grew rapidly in the late 19th century due to the construction of the Los Angeles Aqueduct, which brought water from the Owens Valley over 200 miles away. It also discusses the Panama Canal project, including the prior failed French attempt and the American completion of the canal in 1914 after controlling diseases like yellow fever. Key figures discussed include William Mulholland for the Los Angeles aqueduct and William Gorgas and Theodore Roosevelt for their roles in the Panama Canal.
The document discusses Community Driven Information Centers (CDICs) in Sri Lanka, which aim to provide public access to ICT services and applications to promote education, personal, social, and economic development in rural communities. Some key challenges to establishing CDICs included a lack of economic and communication infrastructure in rural areas. The objectives of CDICs are to build communities' capacity for community-driven development, empower them to manage resources using ICT, and promote rural livelihoods. The Gemidiriya project in Sri Lanka established over 650 CDICs across 7 districts. Benefits included increased computer literacy, transparency and accountability, and opportunities for employment and business. Lessons learned stressed the importance of community ownership and responding
This document contains notes from a math lesson on simplifying variable expressions. It includes examples of combining like terms, identifying coefficients and constants, justifying steps in simplifying expressions, and assigning homework problems for students to practice the concepts. The lesson covers combining and simplifying terms with variables to collect like terms.
The document discusses the need to develop visionary schools of the 21st century to meet the aspirations of parents and society. It outlines that educational leaders, including school managers, heads, and teachers, need to have the right combination of vision, values, competence, courage and character to lead these visionary schools. The schools should aim to provide an environment for academic excellence and holistic development of children, effectively using technology to support learning while igniting passion and imagination.
Working with data is a challenge for many organizations. Nonprofits in particular may need to collect and analyze sensitive, incomplete, and/or biased historical data about people. In this talk, Dr. Cori Faklaris of UNC Charlotte provides an overview of current AI capabilities and weaknesses to consider when integrating current AI technologies into the data workflow. The talk is organized around three takeaways: (1) For better or sometimes worse, AI provides you with “infinite interns.” (2) Give people permission & guardrails to learn what works with these “interns” and what doesn’t. (3) Create a roadmap for adding in more AI to assist nonprofit work, along with strategies for bias mitigation.
This report explores the significance of border towns and spaces for strengthening responses to young people on the move. In particular it explores the linkages of young people to local service centres with the aim of further developing service, protection, and support strategies for migrant children in border areas across the region. The report is based on a small-scale fieldwork study in the border towns of Chipata and Katete in Zambia conducted in July 2023. Border towns and spaces provide a rich source of information about issues related to the informal or irregular movement of young people across borders, including smuggling and trafficking. They can help build a picture of the nature and scope of the type of movement young migrants undertake and also the forms of protection available to them. Border towns and spaces also provide a lens through which we can better understand the vulnerabilities of young people on the move and, critically, the strategies they use to navigate challenges and access support.
The findings in this report highlight some of the key factors shaping the experiences and vulnerabilities of young people on the move – particularly their proximity to border spaces and how this affects the risks that they face. The report describes strategies that young people on the move employ to remain below the radar of visibility to state and non-state actors due to fear of arrest, detention, and deportation while also trying to keep themselves safe and access support in border towns. These strategies of (in)visibility provide a way to protect themselves yet at the same time also heighten some of the risks young people face as their vulnerabilities are not always recognised by those who could offer support.
In this report we show that the realities and challenges of life and migration in this region and in Zambia need to be better understood for support to be strengthened and tuned to meet the specific needs of young people on the move. This includes understanding the role of state and non-state stakeholders, the impact of laws and policies and, critically, the experiences of the young people themselves. We provide recommendations for immediate action, recommendations for programming to support young people on the move in the two towns that would reduce risk for young people in this area, and recommendations for longer term policy advocacy.
Jennifer Schaus and Associates hosts a complimentary webinar series on The FAR in 2024. Join the webinars on Wednesdays and Fridays at noon, eastern.
Recordings are on YouTube and the company website.
https://www.youtube.com/@jenniferschaus/videos
AHMR is an interdisciplinary peer-reviewed online journal created to encourage and facilitate the study of all aspects (socio-economic, political, legislative and developmental) of Human Mobility in Africa. Through the publication of original research, policy discussions and evidence research papers AHMR provides a comprehensive forum devoted exclusively to the analysis of contemporaneous trends, migration patterns and some of the most important migration-related issues.
About Potato, The scientific name of the plant is Solanum tuberosum (L).Christina Parmionova
The potato is a starchy root vegetable native to the Americas that is consumed as a staple food in many parts of the world. Potatoes are tubers of the plant Solanum tuberosum, a perennial in the nightshade family Solanaceae. Wild potato species can be found from the southern United States to southern Chile
Synopsis (short abstract) In December 2023, the UN General Assembly proclaimed 30 May as the International Day of Potato.
Monitoring Health for the SDGs - Global Health Statistics 2024 - WHOChristina Parmionova
The 2024 World Health Statistics edition reviews more than 50 health-related indicators from the Sustainable Development Goals and WHO’s Thirteenth General Programme of Work. It also highlights the findings from the Global health estimates 2021, notably the impact of the COVID-19 pandemic on life expectancy and healthy life expectancy.
Food safety, prepare for the unexpected - So what can be done in order to be ready to address food safety, food Consumers, food producers and manufacturers, food transporters, food businesses, food retailers can ...
Jennifer Schaus and Associates hosts a complimentary webinar series on The FAR in 2024. Join the webinars on Wednesdays and Fridays at noon, eastern.
Recordings are on YouTube and the company website.
https://www.youtube.com/@jenniferschaus/videos
Contributi dei parlamentari del PD - Contributi L. 3/2019Partito democratico
DI SEGUITO SONO PUBBLICATI, AI SENSI DELL'ART. 11 DELLA LEGGE N. 3/2019, GLI IMPORTI RICEVUTI DALL'ENTRATA IN VIGORE DELLA SUDDETTA NORMA (31/01/2019) E FINO AL MESE SOLARE ANTECEDENTE QUELLO DELLA PUBBLICAZIONE SUL PRESENTE SITO
18. “Ability to set the stage for the
gift, including the cultivation,
making the donor feel
comfortable and open to the gift,
and giving the donor what they
needed to help make the
decision. “
SUCCESS STORIES
19. “Was successful in thinking far
enough ahead that we had a
cultivation strategy in place
before the ask was even made
which increased the ask amount
in the meeting.”
SUCCESS STORIES
Editor's Notes
How many here are CEO’s? How many here are Development staff?
I wanted you to have references for more research.
National Study that shows that we are trapped in a VC that threatens our ability to raise money. Wherever you start in this cycle, we’re in trouble. Success conditions? A culture of philanthropy, a development department not acting as a silo but instead integrated with the whole organization, an engaged and willing board, a CEO that plays a role, etc.
Penelope Burk in Donor Centered Leadership notes that 1 in 4 managers left a job due to unrealistic expectation. Dives into the cost of turnover, starting with non-managing development officer and ending with CDO’s. Deep and lasting harm to relationships, consistency with donors, learning curve for new staff, etc.
Raise your hand if you know of someone who was either fired for not meeting fundraising expectations or left a job because they could not get along with their boss?
My first job was at a small liberal arts college in the cornfields of OH. Boss and I were not on the same page. Would have stayed longer.
Or Chief Development Officer or whatever you want to call it. My presentation today is suitable for whatever your position title. You are the one who feels the pressure to raise money. I recognize that for most of you in this room, you cannnot focus solely on board and donor relations. You are juggling many balls: annual fund, event committees, the database and direct mail, board relations, grant writing, online web and social media… did I miss anything?
Sometimes, being in a big or small development office will change the time you can spend on specific tasks. If you are in a big development Shop, meaning 4 or 5 staff dedicated to fundraising, please raise your hands. If you have three or less on your development team, raise your hand. If you are the only one doing it, keep your hand up!
If you are in a bigger shop, you likely have more time to allocate to interacting with your CEO, working side by side and staffing the Board. Not always.
The key takeway from today is how to strengthen and improve your relationship with your CEO. I predict that if you don’t have a strong working relationship, you will be leaving your nonprofit soon, either by your own choice or not. I can share too many stories of CEO’s& CDO’s, Executive Directors and Directors of Developments not getting along. Burk shares that Dev Dir planning to leave were most likely to blame deficiencies in top leadership for hastening their departure. CEO’s attribute a premature departure to fundraisers not reaching assigned goals.
I surveyed a group of 20 CEO’s about their relationship with their Development staff. These CEO’s represented medium sized and larger nonprofits – key was to have a designated staff position for development. The organizations were social service agenices, higher education, independent schools, arts organizations, nature groups, etc.
I asked what they valued the most in their Development staff. I asked what frustrated them the most. I asked them for stories what a successful partnership looks like. And I want to share those results with you. You are my first audience to see these results.
First the skills that CEO’s most want to see in their development directors.
CEO’s want a development director who can be a leader and not a tactician. What do I mean? A leader initiates ideas based on expertise in the field. They develop plans, engage the CEO and the Board in implementing those plans and find opportunities to improve. You will hear me say this over and over again – you have to be the voice for development and fundraising within your nonprofit. I recall working with a Director of Development who was very sweet. She was far more interested in dealing with details like nametags for events and napkins than dealing with donors. At any event, you would find her behind the check in table and not circulating among the donors and prospects in attendance. Everyone looked to her for leadership in Dev Committee meetings and instead she would ask what they wanted to do. She wanted to follow their directions instead of giving expert opinions on what should happen next. Well, as you can guess, she did not last. Board and her boss expected her to be the one with the plan, not just following the plan.
2nd top skill. One CEO told me that she wants a Development Director who has the ability to see around the corners. Know what’s ahead for fundraising. Strategic and strategy mean we have to make choices involving limited options and resources. What is the best use of our time, the CEO’s time and the Board’s time? How can we use what we know of best practices in fundraising to solve problems or chart a path for our efforts? I remember a Dev Director who carefully researched the Benevon model of fundraising. This was 8 years ago when it was still gaining traction. She had a disengaged board and she was searching for a way to get them comfortable with fundraising. Over time, she literally reshaped all of their fundraising efforts to fit the Benevon model and was incredibly successful. Totally changed the way that nonprofit raised money.
Not transactional but relational. WE have to take the time to cultivate and then ask when appropriate. A great development officer listens to prospects and then creates a strategy for the ask. I know a planned giving officer who is incredibly relational. She is a superb listener and takes great notes. She never fails to follow up on something that was a question during the meeting. She may even send a related article that might be something we chatted about. She remembers details and is genuinely interested.
It takes time to get all of our processes working. You need to be in place long enough to figure it out and develop relationships. Early in my career, we used to say that the first year a development officer should raise his or her salary. In year two, they should raise their salary and any budget they touch. And by year 3, it’s all profit/gravy. In reality, we all raise more money than that. But it is important for CEO’s and Board’s to know it takes time. We do not pull rabbits out of hats. So what CEO’s want to hear is that we are focused on cultivation. #of zeros you want in the gift may be how many visits it takes. When we encounter a no, it is not a no forever. Keep calling for that appointment. Though my general rule is that after the fourth contact, it becomes harrassment. I know of a gift officer who had a prospect say that he finally met with her because he admired her persistence in trying to get the meeting.
It’s the details that will kill us, right? The details are usually where something goes wrong with a donor. Whether that be fulfilling patron benefits that were promised, forgetting to mention a gift at a public event (just saw this happen) or getting a name misspelled on a donor plaque (after 3 people double checked it)… As for multi-tasking, all of us deal with it. Many of us have to tackle grant writing after work hours or on weekends because we can’t find quiet time during the day to make it happen. Your jobs are often a juggling act between competing priorities. Sadly, it’s usually the event related “fires” that take up our time instead of the strategic actions around major gifts.
So then I asked the CEO’s: What Drives You Crazy in working with your Development Team? Their top frustration was the inability to formulate, implement and modify a Development Plan. They were frustrated that the fundraising plan for this year is to do the same things we did last year and hope we do better. CEO’s want plans for diversified funding, milestones and goals, reports tracking progress. They respect the ability to shift the plan when something is not working. They want to see us using reports and analysis to determine if our strategies are working today. I recall working with a nonprofit where the Dev Dir had been in place three years. She regularly attended AFP meetings and conferences. When I started working with her, I assumed she was putting into action all the best practices that she had been learning. I came to discover that the nonprofit was receiving more unsolicited gifts than solicited gifts. Further, the donor retention was terrible and renewals were pitiful. She was getting by on luck rather than intentional work and stewardship.
How much development work happens behind your desk? Certainly we can respond to donor inquiries and write grant proposals but at some point, we have to get out of the office! I asked CEO’s how much time they expected their Development Director’s to be out of the office. 55% said they expect the Development Officer to be out of the office between 25-40% of the time. 20% wanted their CDO’s out of the office 20% of the time. And this is recognizing that you do many other things besides handling a portfolio of prospects. You have to find the right amount of time out of the office that works for you. And you have to make sure your CEO knows that you have set specific goals for a number of visits be they cultivation, solicitation or stewardship, likely because you are dragging her or him with you. I know of one institution that has seen a drop in annual giving over the past year. They continue to send out mailings and are surprised that the numbers are going down. Yet they have systematically eliminated the positions or the staff members who were making face to face visits and asks. A staff member at another institution was telling me of his frustration that everyone stayed in their offices and worked at their desks. Said it was so bad that the hallway lights, which were set up to turn off at the end of the day, were shutting off automatically!
We have to convey enthusiasm and passion for our work. There may be many times when the CEO is not able to be in the room and you are the person who has to share the vision and inspire a prospect or a room full of volunteers. I recall my first job as the Assistant Director of the Annual Fund. One of my tasks was training our alumni to do phonathon calls. Anyone ever do that? My boss had me do a practice run in front of the rest of the team and I was incredibly nervous. Frankly, it didn’t go so well. But by the end of the season of phonathons in different cities, I was pretty good at it. If presenting is not a strength for you, find a way to improve your skills. Honestly, people expect you to light up a room. Likewise, if your writing cannot convey the case for giving is an emotional and concise way, it may spell trouble. Whether in person or in your writing, never forget to tell the stories of your clients to help persuade people.
Does this ring true to anyone? Anyone else a history major with minors in french and english like me? Did you take accounting pass fail as an undergraduate? So yes this can be a challenge. When I was a grants officer at the Kronkosky Charitable Foundation, we asked for detailed financials from applicants. I would regularly get calls asking what a balance sheet was. As a Development officer, you need to learn how to read the financial statements. Get your CFO to explain them in layman’s terms and then you try explaining them to someone else. In terms of giving trends, your CEO expects you to analyze where we have been and use that data to make plans for the future. You have tools for decision making in your data. I suggest reviewing James Greenfield’s book, Fund Raising Cost Effectiveness. You need to be able to decipher how much it costs you to raise a dollar. Knowing how much more efficient major gifts work is than your events. I’ve seen events that are losing money and they weren’t even accounting for the staff time.
This isn’t us, right? We would never do this… yet CEO’s are frustrated that we do. We set expectations for our department’s performance and our donors have expectations based on many things: level of giving, patron benefits, recognition benefits, sponsor benefits. We all have horror stories of the corporate logo that didn’t make it to the program. I know a donor who flew into town for an arts event with his date and was turned away from the pre-event dinner because his name was not on the list. Some of this is in the details but we also have a habit of telling donors what they want to hear. Just yesterday, a fellow consultant was telling me about when he worked at a seminary. A donor offered them $1M endowment if they would create a chair in animal rights! Being a good development guy, he was like hold on. Let me think about it! Turns out they came up with a faculty position that was pastoral in nature, focusing on all of God’s creations. They worked with the donor to broaden the intention of the gift and she was happy. That’s an example of when it worked. He shared another incident where a alumnus to a university wanted to combine his interests. The alum was a scientist but his parents had also attended and one was an engineer and the other an attorney. Oh, and he was the back up quarterback. How do you combine all that? The law school dean jumped on it and asked the development officer to weave it all together, leaving out the athletics. They came up with a plan and the donor bought it. Yet a year later, no faculty member fit the qualifications and the program languished… making the donor unhappy. We have to be sure we have all the pieces in place to make a project happen. Is it really feasible? Do we have the team in place? We can make promises and get in trouble.
So what do we need to succeed? What advice can I share to help us all be better development officers? I credit Richard Schiller’s book, The Chief Development Officer. Very much worth read.
Sometimes this is as easy as listening to how your boss explains something and using some of her very words. I quickly learned how to write like my boss wrote, if only because he would edit the hell out of my work to make it sound like him. Don’t be afraid to ask your boss how you’re doing. Get regular feedback and meet often. I know of a nonprofit where the ED and the Dev Director had offices next to one another yet the Dev Dir did not feel comfortable poking her head in the door to run an idea by the CEO. She felt she had to set up appointments in advance. I recall another client where the Dev Dir despises his CEO. He is actively working to undermine the CEO and running him down to the consultants and other staff. I do not think he is going to last very long.
Our development priorities have to flow from the organization’s strategic priorities and plans. Your menu of fundraising choices you share with donors has to be approved by the Board and the CEO. We all know of nonprofits where a donor offers up a gift that doesn’t fit anywhere in the top five needs. Part of our job in Development is to get on the same page with our fellow staff members and then to engage key board members as needed. Many of you are powerful persuaders and you may need to work with donors and prospects to bring them along.
Has anyone on staff ever asked what you do all day? Do they think you attend parties, go out to lunch all the time and even play golf? There are misperceptions about how we work and if that’s the case, we only have ourselves to blame. Especially at the senior staff level, we need to explain how cultivation leads to a gift and that it takes time. And how stewardship leads to donor retention and here’s what that looks like. Do we need to invite fellow staff members along so they can see it in action? I hope you are already engaging your board members in both cultivation and stewardship. These are organizational-wide strategies and not limited to your office. Does everyone in the org know who the top 10 donors are? The beauty of explaining that our work is a best practices process is that people come to realize that it takes time to get a gift. We don’t pull rabbits out of hats on demand!
Next to the CEO, you are the lead builder of relationships. Maybe, in some cases, in spite of the CEO! Likely many of you have structured your contacts so that the CEO deals with the largest funders and donors and you manage the bigger pool of relationships, one level down. You should be a complimentary team. One of my clients has a very analytical CEO and a very relational CDO. What works for you?
WE are the fixers! You are called to soothe upset donors, apologize when something gets screwed up, explain why changes are happening and make everyone happy. We cannot ignore upset donors. It only compounds the problem. Fix it, don’t let it fester. How many times have you come across a name at your organization and folks who have been there longer say, oh, they are upset with us over something that happened 5 years ago. Yet no one has tried to fix the relationship! I know of a donor that changed his will because one of his alma maters upset him. He gave $500K to another university because the first one never repaired the relationship. Even if you didn’t cause it, offer the olive branch!
We have to do this work in concert with our CEO. Together we develop opportunities for donors to invest in our mission. First, you need a seat at the planning table. If you’re not invited to be part of upper management discussions, two things happen: 1) you miss the reasons and logic behind major decisions. 2) and more importantly, you have to be the voice for your donors. What will they say? How will they react? One client decided to eliminate parking to build a new building. The Development officer knew that the number one complaint she heard from donors coming to campus was that there was no place to park. While some adminstrators felt that was the perfect location for the new building, she knew that it was one of the few available parking lots. If we are engaged in the discussion, we can help with determining the appeal to donors.
If you don’t have close interaction with the Board, you need it. Your CEO can use sound judgment on how the Board will react to plans or changes. If you have been working closely with the Board, you may have an understanding of which trustees will support an idea and which will oppose it. Further you can help the CEO by meeting with board members individually and bringing them up to speed. If you are not at the table, or if your CEO controls access to the Board, this is a limitation for you. We talked early on about the factors that will contribute to your success in fundraising. You will struggle if you cannot work directly with the Board of Trustees, engaging them in fundraising.
Ideally, your CEO asks your thoughts and talks through her ideas with you. Again you can be the voice of your donors and help frame solutions from a donor’s standpoint. Likely you and the CEO are going to be the ones who have to explain the vision and ripple effects to your donors.