Kelvin Cantafio, Vice Chair of NetHope, will be delivering a keynote address on the Power of Innovation, using information technology as a lever for social change. He will share both innovative organizational models as well as case examples of technology benefiting humanity, based on his global experience with within the ngo sector. He will also describe the partnerships and relationships, facilitated by technology, that have been central to NetHope’s success. NetHope is a new-generation information technology collaboration of 29 leading international nongovernmental organizations (ngo's) representing more than $30 billion of humanitarian development, emergency relief, healthcare, micro-finance and conservation programs serving tens of millions of beneficiaries in more than 180 countries. For more information, visit www.nethope.org.

1. NetHope:
Collaboration for
Social Change
NetChange Week – My Charity Connects
Tuesday June 8, 2010
Kelvin Cantafio, Vice Chair NetHope

2. What We Will Cover Today
1. The Value Proposition
2. NetHope Innovation for Development (I4D)
3. NetHope in Action (Case Studies)
1. Health - MedCheck
2. Emergency Response - Haiti
3. Agriculture – Cassava
4. Education – Tanzania Beyond Tomorrow
4. Q & A

3. NetHope’s Unique Value Proposition

4. NetHope’s Member Organizations

5. NetHope’s Partners & Supporters
Our Partners
Our Supporters

6. NetHope’s Award Winning Team
The African Summit Hosted by the Rockefeller Foundation & Microsoft – March 2010
Grand Prize Cisco’s Tech Laureate
NetHope Chairman Growing with
Named a Top 100 CIO Award for IT for
Technology Award Humanity 2004
NTEN Lifetime 2006

7. This is NetHope
Purpose: Minimal communications available in remote parts
Connectivity of the world with limited (or no) infrastructure
Purpose: Faster, better coordinated response by agencies
and NGOs to man-made and natural disasters
Emergency Response
Purpose: Lack of ICT training and skills is the number one
obstacle to effectiveness in the field
Field Capacity Building Purpose: Leverage applied to common operational problems
will help close the “Humanitarian Productivity Gap”
Purpose: Creativity is required to deliver effective, practical
ICT solutions for healthcare, education, agriculture,
Shared Services conservation and financial programs
Innovation for Development
7

8. NetHope Addresses Five Critical Needs
Connectivity Rationale: Minimal communications available in remote parts of
the world with limited (or no) infrastructure
Emergency Response Rationale: Faster, better coordinated response by agencies and
NGOs to man-made and natural disasters
Rationale: Lack of ICT training and skills is the number one
Field Capacity Building obstacle to effectiveness in the field
Rationale: Leverage applied to common operational problems
Shared Services will help close the “Humanitarian Productivity Gap”
Rationale: Creativity is required to deliver effective, practical,
Innovation for Development scalable, ICT platforms in the field

9. Technology Matters
7

10. The Gap is substantial

11. “The NetHope Effect”
Value to Members Value to Supporters
• Increase Staff: extends NGO IT •Broader Impact: reaching more
departments beneficiaries thru single point of focus
•Better Social Investment Leverage: lower
• Sharing Knowledge: between partners cost thru sharing and economies of scale
& members
•Work through NGO CIOs: on-the-ground
reach in emerging markets
• Realize Economies of Scale: grants,
purchasing, impact •Lower Risk thru Collaborations; members
help each other implement / execute
• Greater impact thru Leverage of ICT: •Support the Model: NGO collaboration &
eliminating duplication of effort and leverage
resources
• Present Unified Face: to donors,
funding organizations and media
9

12. ICT Collaboration Works
“In our study of collaboration
and trust, NetHope stood out
as a powerful example of the
future.”
Professor Eric Johnson of Tuck School of
Business, Dartmouth College

13. Emergency Response – The NRK
The Network Relief Kit (NRK) enables
communications and networking in the field after
a disaster … NetHope piloted the concept,
tested it in the field – then made significant
improvements
An Early NRK The NRK 3
Parameter EARLY NRK NRK 3
Coverage Regional (technology dependent) Nearly Global
ICT Communications Primarily Data, at adequate speeds, Full Voice, Data & Internet at speeds up to
expanded for Voice & Internet 448/464 kbps for standard IP Data; 128
(256) kbps for IP streaming
Ethernet, Bluetooth and USB
VOIP
SMS
Power Options Multiple: Grid, Generator, Vehicle Self Contained: Solar, Grid, Generator,
Battery Vehicle Battery
Time Required for Deployment Several Hours ~15 minutes
Technical Assistance IT Engineer & Support Team Minimal
Requirement
Weight ~ 60 lbs Under 5 lbs
Portability Suitcase Based (usually carried by Hand Carried in Backpack or Computer
vehicle) Case
Cost per Unit
14 ~$30K - $40K ~ $3K - $4K (depending on equipment)
Operating Costs Discounted Rates (when available based on technology used) Lowest Available Telephony

14. NRK: Emergency Innovation

15. Access Case Study - ICT Skill Building
NetHope is Training over 25,000 Field
Workers & IT Professionals
Students at the Nairobi Pilot
• Studies found biggest barrier to efficient use of ICT in humanitarian response is
skills shortage - All agencies have similar ICT skills gaps
• Successful Pilot Program conducted for NGO Program Workers and IT
Professionals with 3 modes of delivery: class room, on-line self paced &
webinar
• Global Rollout on track to train 20,000 program workers and 5,000 IT
professionals over a three year period … by making training available to all
NetHope members in 180 countries via web-based E-Learning … supported by
grants, gifts in-kind and donations

16. Shared Services - Optimization Case Study
Problem: Solution:
Individually, NetHope members often Move beyond collaboration into common
lack the scale and leverage to shared services that serve multiple members
support needed business services using standard platforms and processes
Help Desk Service
Common NetHope Shared Services Operating Model Current Members Planned Members
Family Health Int’l Oxfam (Sept 09)
Int’l Rescue Committee Catholic Relief Services (Sept 09)
Save the Children PATH (Oct 09)
WorldVision American Red Cross
Canada Red Cross
AMREF
Help Desk Benefits
50% savings on platform licensing
75% savings on implementation costs
Adoption of standard ITIL processes, training, testing, etc.
Delivers visibility of global IT service management function
Provides scalable platform for additional services
Connected Together - Changing The World 21

17. What We Will Cover Today
1. The Value Proposition
2. NetHope Innovation for Development (I4D)
3. NetHope in Action (Case Studies)
1. Health - MedCheck
2. Emergency Response - Haiti
3. Agriculture – Cassava
4. Education – Tanzania Beyond Tomorrow
4. Q & A

18. NetHope Innovation for Development (I4D)
Health Agriculture Resources Education
Field Workers Microfinance Emergencies DM&E

19. On the Front Lines - Invert the IT Pyramid
Children, Students, Communities
Increasing Distance from HQ
1. Beneficiary-
facing
Field Tech’s, Workers, Partners 2. Field-facing
Corporations 3. Donor-facing
HQ
4. Supporting
Inverting the pyramid 23

20. Scalable, Repeatable, Innovative Platforms
The NetHope I4D Portfolio is comprised of innovative technology-enabled ideas that cross NGO Program
Areas and have the potential to impact multiple member NGOs.
Health Agriculture Education
Mobile Health Platform for: Esoko platform for: Education platforms to
• Mobile field data collection • Cellphone for KM address:
• Alerts for treatment • Microfinance for farmers • Classroom training for youth
adherence • Laptops for ED and data employment, reusable
• Tiered reporting curriculums , child
• GIS for value chain sponsorship
• Disease screening • Cell Frontline SMS • Pilot to address e-learning in
TZ
Natural Resource Mgmt/GIS Finance / Commerce Field Workers
• Collaboration • MiFi Platform for front- • Cross sector field
frameworks for end and back-end worker platform
dataset sharing. functions of addressing basic
Target pilot for one microlending, needs of data
geo / one theme microcredit, collection and training

21. The NetHope I4D Methodology

22. NetHope (I4D) – Idea LifecycleI

23. What We Will Cover Today
1. The Value Proposition
2. NetHope Innovation for Development (I4D)
3. NetHope in Action (Case Studies)
1. Health - MedCheck
2. Emergency Response - Haiti
3. Agriculture – Cassava
4. Education – Tanzania Beyond Tomorrow
4. Q & A

24. NetHope MedCheck Project

25. Problem Description

26. Solution Description
With MedCheck, patients and doctors will be able to check their
medicines before purchase & use.

27. Detailed Solution
Pharma companies provide validation codes to drug
database, which is queried by patients.

28. The NetHope I4D Methodology

31. What We Will Cover Today
1. The Value Proposition
2. NetHope Innovation for Development (I4D)
3. NetHope in Action (Case Studies)
1. Health - MedCheck
2. Emergency Response - Haiti
3. Agriculture – Cassava
4. Education – Tanzania Beyond Tomorrow
4. Q & A

41. What We Will Cover Today
1. The Value Proposition
2. NetHope Innovation for Development (I4D)
3. NetHope in Action (Case Studies)
1. Health - MedCheck
2. Emergency Response - Haiti
3. Agriculture – Cassava
4. Education – Tanzania Beyond Tomorrow
4. Q & A

42. Case 3: Cassava: Innovation at Scale

43. Cassava: Innovation at Scale
Great Lakes Cassava Initiative Goals
• To enable > 1,000,000 farmer families to improve their livelihood security by
controlling cassava diseases through increased access to improved cuttings and
through improved production and marketing
• To strengthen the cassava seed system so that future shocks can be averted
Opportunity Benefits
• Develop common, scalable education and data • Short-term benefits include:
collection solutions that • Reduce costs associated with data collection and
• Help build local capacity analysis, improve quality and timeliness of data
• Operate in extreme environments • Standardize training, reduce cost of adaptation to
• Support varying levels of internet access local environments, provide tools for measuring its
effectiveness
• Leverage cost-effective components that have
• Long-term benefits include:
been used successfully in for-profit and non-
profit environments • Extend use of technology to extend CRS and
partnership’s outreach capabilities
• Low cost rugged laptops (Intel)
• Provide a comprehensive solution that can be
• Learning management system (Agilix) easily adapted by CRS staff to address the full
• Electronic forms capture (Adobe Air) range of:
• Develop local business partnerships that support • CRS’ field, partner and household field data
the use of this technology over time collection and M&E needs
• CRS’ field staff, partner, and beneficiary
training needs

44. What We Will Cover Today
1. The Value Proposition
2. NetHope Innovation for Development (I4D)
3. NetHope in Action (Case Studies)
1. Health - MedCheck
2. Emergency Response - Haiti
3. Agriculture – Cassava
4. Education – Tanzania Beyond Tomorrow
4. Q & A

57. The Internet in the Developing World!

58. What We Will Cover Today
1. The Value Proposition
2. NetHope Innovation for Development (I4D)
3. NetHope in Action (Case Studies)
1. Health - MedCheck
2. Emergency Response - Haiti
3. Agriculture – Cassava
4. Education – Tanzania Beyond Tomorrow
4. Q & A