This document discusses the evolution of e-government and the move towards more open government models. It outlines three generations of e-government: 1) e-Government 1.0 focused on computerizing existing processes; 2) e-Government 2.0 focused on citizen-centric and integrated services; and 3) e-Government 3.0 or open government focused on open data, public-private partnerships, and citizen participation. The document then presents an open transformation framework and examples of open government components and World Bank e-government projects supporting more open models.
Trends in e-government reflect trends in society but also help shape public services and governance. What really is happening now and how will this continue up to 2020? Why we should be both excited yet cautious.
Evolved customers with new expectations driven by technological advancements are expecting government to think, act and response differently in near future. This transformation will make a huge difference on stakeholders and the way they interact with government.
What they need is more personalized service to individuals or groups or other entities! which does not focused on what citizen could obtain as services but how government could help them to carry on their work towards their goodwill!
A flagship CTO event, this has grown into a platform for knowledge-sharing among peer groups steering ICT projects in e-delivery of health care, education and governance. This Forum echoes the Commonwealth's 2013 theme: The Road Ahead for Africa.
Trends in e-government reflect trends in society but also help shape public services and governance. What really is happening now and how will this continue up to 2020? Why we should be both excited yet cautious.
Evolved customers with new expectations driven by technological advancements are expecting government to think, act and response differently in near future. This transformation will make a huge difference on stakeholders and the way they interact with government.
What they need is more personalized service to individuals or groups or other entities! which does not focused on what citizen could obtain as services but how government could help them to carry on their work towards their goodwill!
A flagship CTO event, this has grown into a platform for knowledge-sharing among peer groups steering ICT projects in e-delivery of health care, education and governance. This Forum echoes the Commonwealth's 2013 theme: The Road Ahead for Africa.
The 5 generic digital governance models namely 1.Broadcasting 2.Comparative Analysis 3.Critical Flow 4.E-Advocacy 5.Interactive Service Model are described in this presentation.
Johannes Bauer, Director of the Quello Center at Michigan State University, covers various aspects of the digital economy including opportunities and challenges, technological and economic drivers, value creation in the digital economy, harnessing benefits and minimizing risks, and measuring the digital economy.
Internet of Everything: A $4.6 Trillion Public-Sector OpportunityJoseph M Bradley
More than perhaps any technological advance since the dawn of the Internet, the Internet of Everything (IoE) — the networked connection of people, process, data, and things — holds tremendous potential for helping public-sector leaders address their many challenges, including the gap separating citizen expectations and what governments are currently delivering.
Critical insight about smart government initiatives in the gcc countriesSaeed Al Dhaheri
This presentation was presented during the 20th GCC e-Government and e-Services Conference. The presentation covers smart government and smart cities concepts and definitions. It also explains the need for smart governance operating framework and covers the m-government and smart government initiatives in the GCC countries.
E-governance Culture in Institutions of Higher EducationRamesh C. Sharma
National Seminar on Promoting E-governance Culture in Institutions of Higher Education (March 20-21, 2013), Organized by
Department of B.Ed./M.Ed., Faculty of Education & Allied Sciences, MJP Rohilkhand University, Bareilly (U.P.)-243006 (India)
Presentation on eGovernance and Open Governance products launched/under development in Moldova, in the context of building e-Democracy. 6th Internet Governance Forum, Kyiv, Ukraine, September 30, 2015
Misra, D.C.(2009) Emerging E Gov Challenges 2009Dr D.C. Misra
This is PowerPoint Presentation in my public lecture on "Emerging Challenges of E-governance Today" on Friday, February 20, 2009, at 5-30 p.m. at Indian Institute of Public Administration, Indraprastha Estate, New Delhi-110 092. This is an annual stock-taking of e-governence which I have been undertaking for last few years. For any clarification email to me at dc_misra [at]hotmail.com.
This presentation was made for the UAE CIOs round table discussion event in Dubai and sponsored by CNME, HUAWEI and Smartworld. It presents overview of digital government and drivers and trends that are shaping the future government services and implications to the public service managers and CIOs.
Misra,D.C.(2009) Evolution of E Governance in India (1947 2009)Dr D.C. Misra
This is a presentation on evolution of e-governance in India from 1947 to 2009 and draws valuable lessons for other developing countries.(c) Dr D.C.Misra 2009
The 5 generic digital governance models namely 1.Broadcasting 2.Comparative Analysis 3.Critical Flow 4.E-Advocacy 5.Interactive Service Model are described in this presentation.
Johannes Bauer, Director of the Quello Center at Michigan State University, covers various aspects of the digital economy including opportunities and challenges, technological and economic drivers, value creation in the digital economy, harnessing benefits and minimizing risks, and measuring the digital economy.
Internet of Everything: A $4.6 Trillion Public-Sector OpportunityJoseph M Bradley
More than perhaps any technological advance since the dawn of the Internet, the Internet of Everything (IoE) — the networked connection of people, process, data, and things — holds tremendous potential for helping public-sector leaders address their many challenges, including the gap separating citizen expectations and what governments are currently delivering.
Critical insight about smart government initiatives in the gcc countriesSaeed Al Dhaheri
This presentation was presented during the 20th GCC e-Government and e-Services Conference. The presentation covers smart government and smart cities concepts and definitions. It also explains the need for smart governance operating framework and covers the m-government and smart government initiatives in the GCC countries.
E-governance Culture in Institutions of Higher EducationRamesh C. Sharma
National Seminar on Promoting E-governance Culture in Institutions of Higher Education (March 20-21, 2013), Organized by
Department of B.Ed./M.Ed., Faculty of Education & Allied Sciences, MJP Rohilkhand University, Bareilly (U.P.)-243006 (India)
Presentation on eGovernance and Open Governance products launched/under development in Moldova, in the context of building e-Democracy. 6th Internet Governance Forum, Kyiv, Ukraine, September 30, 2015
Misra, D.C.(2009) Emerging E Gov Challenges 2009Dr D.C. Misra
This is PowerPoint Presentation in my public lecture on "Emerging Challenges of E-governance Today" on Friday, February 20, 2009, at 5-30 p.m. at Indian Institute of Public Administration, Indraprastha Estate, New Delhi-110 092. This is an annual stock-taking of e-governence which I have been undertaking for last few years. For any clarification email to me at dc_misra [at]hotmail.com.
This presentation was made for the UAE CIOs round table discussion event in Dubai and sponsored by CNME, HUAWEI and Smartworld. It presents overview of digital government and drivers and trends that are shaping the future government services and implications to the public service managers and CIOs.
Misra,D.C.(2009) Evolution of E Governance in India (1947 2009)Dr D.C. Misra
This is a presentation on evolution of e-governance in India from 1947 to 2009 and draws valuable lessons for other developing countries.(c) Dr D.C.Misra 2009
Digital India is a campaign launched by the Government of India to ensure that Government services are made available to citizens electronically by improving online infrastructure and by increasing Internet connectivity or by making the country digitally empowered in the field of technology. Digital India was launched by Shri Narendra Modi, Prime Minister on 2nd July 2015 with an objective of connecting rural areas with high-speed Internet networks and improving digital literacy i.e. the knowledge, skills, and behaviors used in a broad range of digital devices such as smart phones, tablets, laptops and desktop PCs, all of which are seen as network rather than computing devices. The Digital India Programme aims to transform India into a digitally empowered society and knowledge economy by leveraging IT as a growth engine of new India. Even though India is known as a powerhouse of software, the availability of electronic government services to citizens is still comparatively low. The National e- Governance Plan approved in 2006 has made a steady progress through Mission Mode Projects and Core ICT Infrastructure, but greater thrust is required to ensure effective progress in electronics manufacturing and e-Governance in the country. The Vision of Digital India is a power to empower citizens through digital literacy provides the intensified impetus to develop India for a knowledgeable future by developing central technology for allowing revolution which covers many departments under one umbrella programme. This paper is an attempt to study mainly opportunities, impact and challenges of vision of digital India.
Digital India is a campaign launched by the Government of India to ensure that Government services are made available to citizens electronically by improved online infrastructure and by increasing Internet connectivity or by making the country digitally empowered in the field of technology.
If you want any information regarding digital india then you can get it from here.
<a> Mera Digital India</a>
It is the basic concept of the digital india.. its all about what the digital india is.. about its 9 pillars its challenges its impact and its methadology..
GraphSummit Singapore | The Future of Agility: Supercharging Digital Transfor...Neo4j
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The framework is mostly written in Java, with a Python binding so that Python developers can access PowSyBl functionalities as well.
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Bob Boule
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- These are slides of the talk given at IEEE International Conference on Software Testing Verification and Validation Workshop, ICSTW 2022.
Communications Mining Series - Zero to Hero - Session 1DianaGray10
This session provides introduction to UiPath Communication Mining, importance and platform overview. You will acquire a good understand of the phases in Communication Mining as we go over the platform with you. Topics covered:
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Communications Mining Series - Zero to Hero - Session 1
Oleg petrov gov 2.0 - new trends in government transformation with ict
1. Next Generation e-Government:
Transformation into Open Government
Oleg Petrov, Program Coordinator,
ICT @ The World Bank
E-Democracy Conference
Ohrid, Macedonia, September 26, 2011
2. E-Government Vision:
Leveraging ICT to Transform Service Delivery
Some good news:
India: E-services reduced bribe-payments
Bhoomi Bhoomi
AMC eSeva CARD KAVERI (m) (RTC)
0%
Reduction in bribe-taking (%)
-25%
-50%
-75%
-100%
Source: Survey of e-government projects in India, IC4D 2009
Ghana: Customs clearances went from 2 -3 weeks to 1-2 days with a 50% increase
in revenue after applying IT systems.
Korea: Investment of $80 million in e-procurement generated $2.7 billion in annual
savings
2
3. But: ICT investments are also risky
• Guardian headline: “£2bn cost of e-Government initiatives in
government‟s IT blunders” Developing Countries
• The Economist : “Although
hopes have been high and the Partial Failures 50%
investment has been huge, so far
the results have mostly been
disappointing…” Successes 15%
• Gartner Research :“On an
average, $8 out of every $10 Total Failures 35%
spent in IT is “dead money” – not
contributing directly to business
change and growth”. Key lesson: Smarter IT spending needed
• Risks are high, though a lot learnt Source:
since the early days Richard Heeks. 2003. “Most e-Government-for-Development Projects Fail:
How Can Risks be Reduced?”. IDPM i-Government Working Paper no. 14
4. Old Model: e-Government 1G
High Costs – Limited Results
E-Gov 1G = Informatization
Computerizing the “Brick and Mortar”
(industrial age) government
– Technology/supply/vendor-driven
– Ignoring or reinforcing organizational silos
– Limited back-end integration and sharing of
data, infrastructure and services
– Limited process re-engineering that does not
leverage the full power of ICT
– Limited change management
– Limited participation of the citizens and private
sector
– Government-centric
5. Recent Example from Africa: Silos Don‟t Work
• Project to develop Budget and Public
Expenditure Management System in a
West African country
• Funded by the World Bank, implemented
by the Government -- US$30 million
• Incorporated 32 Ministries in 10 Regions
and across 140 Districts
• However, not integrated with the rest of
the government and now being scrapped
• A new IFMIS system is now being
implemented at a cost of US$54 million.
5
6. Current Model:
e-Government 2G = Transformational Government
E-Gov 2G = eTransformation/Transformational Govt
second-generation model of ICT-enabled govt transformation into
citizen-centric and integrated government.
Leading Countries:
• Whole-of-government perspective: Singapore, US, UK, Australia, Canada
• Sharing infrastructure and services: UK, US, Singapore, Australia,
Canada, Korea, Japan, Denmark, New Zealand
• e-Inclusion-for-all & Multi-channel delivery of services, especially via
mobile phones: Canada, Brazil, Australia, Korea, UK, Singapore, India
• Change management and e-leadership: US, UK, Singapore, Canada,
Estonia, Moldova, Sri Lanka, Rwanda, Korea et al
• Process re-engineering/admin reform :UK, USA, Canada, Singapore et al
• Secure identification: Belgium, Portugal, Estonia, Malaysia, Pakistan et al
7. Emerging Model:
e-Government 3G = Open Government
E-Gov 3G = Open Government: third generation model of ICT-enabled
govt transformation into open, participatory, accountable and citizen-
driven government:
• Government letting go and empowering innovation via Open Data and public-
private partnerships (PPPs)
• Active citizen participation (and co-creation) in policy and decision-making
and service design and delivery
• Service-oriented, Modern, Accountable, Responsive and Transparent
(SMART) Government
Leading Countries:
• Openness, transparency, and accountability (Open Government , Open
Data, Social Media policies): US, UK, Canada, Australia, New Zealand, Brazil,
Chile, Mexico, India
• Public-private partnerships to deliver services and infrastructure: US, India,
Ghana, Czech Republic, Estonia
• Cloud Computing-based sharing of infrastructure and services via: UK, US,
Singapore, Korea, Japan
9. Open Transformation Components
Leadership
Technology/
Infrastructure Policy/Legal Framework
Innovation
Financing Open
Transformation Institutions
Applications &
Citizen Engagement Co-Creation
Capacity Building
10. Opportunities for Collaboration on Open Gov
South-South Exchange Grants
+
PPIAF Grants (e.g for PPP feasibility)
+
Innovation Grants Major Open
Preparatory
+ Government
activities
TechCamp/Hackathon event(s) program
+
High-Level Workshop/s
+
Global knowledge sharing platforms
(Leaders for Transformation Network; HELP)
11. Possible Open Government Components
Open Data & Apps Program: including launch of portal, apps
store, APIs, contests and co-creation activities
Data.gov.mk
Citizen engagement platform: enabling public feedback and
Citizens.mk rating of services across entire gov; linked to Open311 app
Innovation funding: flexible financing vehicle for investment in
Innovation Fund
development of apps, e-services, mobile & gov social media
Freedom of Information Platform: enabling full transparency (and
FOI.mk searchability) of FOI request/reply/release lifecycle
PPP Program: including policy/legal framework, manual, training,
PPPs M&E framework, procurement tools
IT Infrastructure: including standards, cloud computing
infrastructure, policy/legal framework, change management, SOA &
Infrastructure
security
12. Examples of World Bank’s eGov Projects
1. Kenya. US$157 million for pro-competitive regional communications
infrastructure, regional policy harmonization, enabling environment,
e-Government applications. Several phases, from 3 – 25 countries.
2. Vietnam. US$96 million for implementation of the National ICT
Strategy, enterprise architecture, e-applications, capacity building.
3. Romania. US$60 million for developing e-Government, Broadband
and Knowledge Economy.
4. Ghana. US$57M for e-Government and IT-enabled Service Industry.
5. Sri Lanka. US$53M for developing e-Government, Broadband, IT
industry and e-society.
6. Organization of Eastern Caribbean States. US$7 million for regional
e-Government applications that use economies of scale.
7. Rwanda. US$10 million for Government reengineering, e-
Government applications, and rural access.
8. Moldova. US$23 million for e-Transformation program (M-Cloud,
e-Services, e-Leadership, PPPs and Open Data), June 2011
13. Moldova Governance e-Transformation Project
featuring elements of Open Government Framework
• Approved in June 2011($20
million credit + Gov co-financing
+ grants)
• Open Data initiative
• Cloud-based shared e-Gov
infrastructure (M-Cloud)
• Open Government action plan
under preparation
• Exploring PPPs
•Apps competitions, TechCamps
16. ODTA: HELPing Access Best eGov Expertise
The High-level Experts for Leaders and
Practitioners (HELP) group provides senior leaders
with insightful advice and knowledge to help
implement new groundbreaking initiatives in
government transformation
• Corinne Charette (CIO Canada)
• Stephen Fletcher (President NASCIO, USA)
• Arvo Ott (Director, eGovernance Academy, Estonia)
HELP • James Kang (Government CIO, IDA Singapore)
Members:
• Francisco Garcia Moran (Director General, European
Commission)
• R.Chandrasekhar (Secretary Department of IT, India)
• Andrea Di Maio (VP Research Gartner) and others
18. HELP in Moldova
4 consultations with HELP experts on Open
Data, Cloud Computing, CIO role, e-Gov
Strategy, culminating in the Aug 12, 2010
eTransformation Leadership
Roundtable in Chisinau, Moldova
With participation of Robert Zoellick, the
President of the World Bank Group, Prime
Minister Vlad Filat, most Cabinet Ministers and
Deputy Ministers
H.E. Mart Laar, Former Prime Minister of Estonia,
Member of the Estonian Parliament
Mr. John Suffolk, Former Government CIO, Cabinet Office,
UK
Mr. Andrea Di Maio, Vice President and distinguished
analyst, Gartner Research
Mr. Chin Siong Seah, CEO, IDA International, Singapore
Mr. Anthony Townsend, Director of Technology
Development, Institute for the Future, USA
25. Main Trends Shaping eGov Today
1. Mobile delivery
2. Cloud computing
3. Open Data Initiatives
26. Future is Mobile
• 5 billion mobile subscriptions
• Nearly 60 million mobile subscriptions being added
a month
• 2.4 times faster growth in mobile broadband than
fixed broadband data traffic
• By 2014, more than 400 million of the world's
Internet users could access the network solely
through a mobile connection
Source: Wireless Intelligence, Q1 Quarterly World Review and ITU, Measuring the Information
Society, 2010; Cisco Visual Networking Index Forecast, 2010.
28. Country Examples: USA
• In September 2009, the Federal Government‟s Cloud Computing
Initiative was announced, GSA serving as a provisioning hub for
Government Cloud
• Apps.gov was established as a “cloud computing storefront”
• By 2014, over $1 billion of the federal IT budget would be devoted to
cloud computing
• By moving to a cloud service, GSA now pays an annual total of
$650,000 for USA.gov and all associated costs, a costs savings of
$1.7 million, or 72 percent
• Defense Information System Agency estimates about $15 million in
cost savings
• The migration to the Cloud could save Washington D.C. City
Government 48% on e-mail expenditures and the City of Los
Angeles 23.6 %
29. Country Examples: UK’s G-Cloud
- The G-Cloud program is a key part of the new Public Sector ICT
Strategy
- All G-Cloud services will be delivered to the future „Common
Desktop‟ which will include both desk based and mobile devices
- The G-Cloud will be a combination of the private cloud and trusted
elements of public clouds
- The G-Cloud Program is expected to deliver the following savings:
– £300 million per annum (by 2015) by consolidating data centres
in use across the Public Sector against estimated current spend
in the order of £5bn; and
– £500 million per annum (by 2020) against an estimated current
spend in the order of £5bn, through faster and more effective
procurement of infrastructure and services through the
Applications Store for Government (ASG).
30. Country Examples: South Korea
- Korea‟s Communications Commission has announced
commitment of over $500 million to the development of
Korean cloud computing facilities
- In June 2010, the Ministry of Knowledge Economy
announced plans to develop technology linking mobile
and cloud computing, at a cost of 274.5 billion Won
($230.7 million)
- South Korea is moving 17 critical applications to the
Government Cloud
- The goal is reportedly to capture 10 per cent of the
global cloud services market by 2014 and to halve the
cost of operating the public sector‟s ICT infrastructure
31. Moldova Cloud: First World Bank G-Cloud Project
- Moldova Cloud: first WB-supported Cloud Computing project,
tender for M-Cloud Phase 1 launched in Sept 2011
- M-Cloud Phase 2 is expected to be delivered as PPP
- Internal (private/community) government cloud, defined as a
multitenant, dynamically provisioned and optimized
infrastructure, with some public cloud elements
- Will initially be a Mini-cloud, and will incorporate a Mobile
applications platform
- Will target three categories
i) government ministries, SOEs, departments and
agencies
(ii) SME engaged in the development and delivery of IT
services
(iii) universities for research and development