AIMIAUX09 collaboration in web projects
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My presentation at AIMIA UX 09 in Sydney on 24 April. I am always trying to work out better ways to get people with different skills to collaborate better in web projects.
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Dennis Jensen // Industrial Designer
Dennis Jensen holds a master's degree in industrial design from Aalborg University. He has 5 years of experience collaborating in interdisciplinary teams on projects for real clients. His focus is on user-centered design, integrating user insights into the design process from research through prototyping. Jensen aims to think differently and take responsibility for addressing societal issues through innovative product, service, and business solutions.
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The candidate has over 15 years of experience in various engineering domains, having led numerous technological projects from start to finish and managed ongoing operations. They have strong analytical, design, problem-solving, and self-learning skills, and an ability to work independently or as part of a team. The candidate is also client-focused, understanding customer needs, coordinating projects, and providing ongoing support and a personalized approach in both of Canada's official languages.
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- What is Data Product Management
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This document provides an overview of various Web 2.0 tools that can be used to engage students in the classroom, including Google tools, screencasting, wikis, blogs, social networking, social bookmarking, Glogster, Slideshare, Wordle, photo tools, Prezi, and Voicethread. It discusses benefits like publishing work online improving quality and collaboration, and considerations like applications changing or privacy. The key priorities are choosing the right tool for learning objectives and not using technology just for its own sake.
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It seems like everyone in the organization believes they know what makes a website "work" despite having no design training. Managers insist that "their" pages look or act in ways directly contrary to the rest of the website. Or the web.
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This document contains slides from a presentation by Kev McCabe on software craftsmanship. The presentation discusses agile development and its focus on individuals, interactions, working software over documentation, and responding to change. However, McCabe notes many agile projects are producing mediocre software due to a lack of technical practices and professionalism. He advocates for an emphasis on software craftsmanship principles like clean code, testing, code reviews and continuous integration to help developers build high quality software through practice and experience. The document contains numerous slides on specific techniques and practices to achieve software craftsmanship.
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The document discusses various design models and patterns that can be used to create effective elearning experiences. It begins by comparing design models to software design patterns, which provide reusable solutions to common problems. The document then outlines three main categories of learning objectives - to inform, build knowledge/skills, and solve complex problems/change behaviors. It proposes different models suitable for each category, such as information models for informing, knowledge and skill builders for building abilities, and change campaigns for altering behaviors. Throughout, it provides examples and descriptions of specific patterns that can be implemented within each model.
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ffirs.qxd 1/3/13 3:48 PM Page i
PROJECT
MANAGEMENT
ffirs.qxd 1/3/13 3:48 PM Page i
Dr. Kerzner’s 16 Points to Project
Management Maturity
1. Adopt a project management methodology and use it consistently.
2. Implement a philosophy that drives the company toward project
management maturity and communicate it to everyone.
3. Commit to developing effective plans at the beginning of each project.
4. Minimize scope changes by committing to realistic objectives.
5. Recognize that cost and schedule management are inseparable.
6. Select the right person as the project manager.
7. Provide executives with project sponsor information, not project
management information.
8. Strengthen involvement and support of line management.
9. Focus on deliverables rather than resources.
10. Cultivate effective communication, cooperation, and trust to achieve
rapid project management maturity.
11. Share recognition for project success with the entire project team and
line management.
12. Eliminate nonproductive meetings.
13. Focus on identifying and solving problems early, quickly, and cost
effectively.
14. Measure progress periodically.
15. Use project management software as a tool—not as a substitute for
effective planning or interpersonal skills.
16. Institute an all-employee training program with periodic updates based
upon documented lessons learned.
ffirs.qxd 1/3/13 3:48 PM Page ii
P RO J E C T
MANAGEMENT
A Systems Approach to
Planning, Scheduling,
and Controlling
E L E V E N T H E D I T I O N
H A R O L D K E R Z N E R , P h . D .
Senior Executive Director for Project Management
The International Institute for Learning
New York, New York
ffirs.qxd 1/3/13 3:48 PM Page iii
Cover illustration: xiaoke ma/iStockphoto
This book is printed on acid-free paper.
Copyright © 2013 by John Wiley & Sons, Inc. All rights reserved
Published by John Wiley & S.
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* Account directors, marketing managers, decision makers and project owners from agencies, clients or publishers
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* Aims to impart the attendee with a holistic understanding of what makes or breaks a successful digital project
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1. Understand how to determine ROI for digital projects
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This presentation was part of a day-long symposium for educators and web designers to come together for talks about design principles, industry skills and standards as it applies to preparing students for careers in design.
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This document provides an overview of various Web 2.0 tools that can be used to engage students in the classroom, including Google tools, screencasting, wikis, blogs, social networking, social bookmarking, Glogster, Slideshare, Wordle, photo tools, Prezi, and Voicethread. It discusses benefits like publishing work online improving quality and collaboration, and considerations like applications changing or privacy. The key priorities are choosing the right tool for learning objectives and not using technology just for its own sake.
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The document discusses free Web 2.0 tools that can help project managers in their daily work. It provides examples of blogs, messaging tools, wikis, social networks, mind maps, and productivity tools that project managers can use. Some issues to consider when using these tools include security, confidentiality, researching the tools, and reviewing terms and conditions. The document recommends finding the best tools that fit the needs of specific projects.
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It seems like everyone in the organization believes they know what makes a website "work" despite having no design training. Managers insist that "their" pages look or act in ways directly contrary to the rest of the website. Or the web.
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Software craftsmanship
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Mark Smith and Denise Paolucci, owners of Dreamwidth Studios, discuss the tactics they've used to make their project successful, and how other projects can implement the same.
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Shilpi Roongta, a Product Manager, and Celine Chang, a Product Designer, discussed ways that both functions can work together to create great products. They covered personal experiences, the differences and overlaps in both roles, strategies you can use to forge a good partnership and design methodologies you can integrate into your product development process.
Roadmap to serenity - How to stay sane as a Product Owner
Product Ownership can be fun, but it can also drive you to insanity. This talk will cover experiences, tools and tips to be an effective Product Owner when working with a variety of teams and personalities, with some specific focus on distributed teams.
Please see the blog post about this talk at
http://www.elezea.com/2010/11/product-manager-sanity/
Task 1 175-200 words with referencesYour organization decides t.docx
Task 1: 175-200 words with references
Your organization decides to implement BYOD. What are your concerns from a security standpoint and how do you mitigate those concerns?
Task 2: 175-200 words with references
Invokers Rights versus Definers Rights
The purpose of this conference is to allow a discussion of the important topic of invoker’s versus definer’s rights. What would you say is the most interesting difference between the two rights? When would you recommend using invokers right and when would you recommend defenders rights?
Task 3: 175-200 words with references
The purpose of this conference is to exchange ideas about intrusion detection and Prevention. Based on the reading and discussion in the course or any other source: What can we do to help prevent intrusion in our databases?
Task 4: 175-200 words with references
Identify and describe one real or potential security breach/flaw in your environment (work or home) THAT YOU CAN SAFELY SHARE and address specific ways to address it.
Include or provide a link to an illustrative video (such as from YouTube)
ffirs.qxd 1/3/13 3:48 PM Page i
PROJECT
MANAGEMENT
ffirs.qxd 1/3/13 3:48 PM Page i
Dr. Kerzner’s 16 Points to Project
Management Maturity
1. Adopt a project management methodology and use it consistently.
2. Implement a philosophy that drives the company toward project
management maturity and communicate it to everyone.
3. Commit to developing effective plans at the beginning of each project.
4. Minimize scope changes by committing to realistic objectives.
5. Recognize that cost and schedule management are inseparable.
6. Select the right person as the project manager.
7. Provide executives with project sponsor information, not project
management information.
8. Strengthen involvement and support of line management.
9. Focus on deliverables rather than resources.
10. Cultivate effective communication, cooperation, and trust to achieve
rapid project management maturity.
11. Share recognition for project success with the entire project team and
line management.
12. Eliminate nonproductive meetings.
13. Focus on identifying and solving problems early, quickly, and cost
effectively.
14. Measure progress periodically.
15. Use project management software as a tool—not as a substitute for
effective planning or interpersonal skills.
16. Institute an all-employee training program with periodic updates based
upon documented lessons learned.
ffirs.qxd 1/3/13 3:48 PM Page ii
P RO J E C T
MANAGEMENT
A Systems Approach to
Planning, Scheduling,
and Controlling
E L E V E N T H E D I T I O N
H A R O L D K E R Z N E R , P h . D .
Senior Executive Director for Project Management
The International Institute for Learning
New York, New York
ffirs.qxd 1/3/13 3:48 PM Page iii
Cover illustration: xiaoke ma/iStockphoto
This book is printed on acid-free paper.
Copyright © 2013 by John Wiley & Sons, Inc. All rights reserved
Published by John Wiley & S.
Similar to AIMIAUX09 collaboration in web projects (20)
Life is not static - your designs shouldn't be either - No Code Conf 2019 Wor...
Life is not static - your designs shouldn't be either - No Code Conf 2019 Wor...
The Hat of Many Hats: Becoming Web Product Owner (HEWeb18)
The Hat of Many Hats: Becoming Web Product Owner (HEWeb18)
Mastering Effective Communication for Product Manager
Mastering Effective Communication for Product Manager
Stronger together: how to build your cross-team content engine
Stronger together: how to build your cross-team content engine
How to manage web projects without setting your hair on fire
How to manage web projects without setting your hair on fire
Marie Astrid Molina (Scaleway), How to Design for a Product You Understand No...
Marie Astrid Molina (Scaleway), How to Design for a Product You Understand No...
How Product Managers and Designers Work Together by XO Group PM
How Product Managers and Designers Work Together by XO Group PM
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Roadmap to serenity - How to stay sane as a Product Owner
Task 1 175-200 words with referencesYour organization decides t.docx
Task 1 175-200 words with referencesYour organization decides t.docx
More from Objective Experience
Eye Tracking & Understanding Effectiveness of Menu Boards in Quick Service Re...
Eye Tracking & Understanding Effectiveness of Menu Boards in Quick Service Re...Objective Experience
Marketing and POS material are important tools for marketers to attract and influence purchase decisions in-stores. Millions of dollars are spent each year on the design of POS materials and messages such as menu boards to drive improved sales in store.
Using the Tobii Pro Glasses 2, we conducted a sample study to demonstrate how eye tracking can be applied to understanding menu board design in Quick Service Restaurants (QSR).Omnichannel user experience
The document discusses how companies are adapting their approaches to omni-channel, customer experience, and agile development. It provides examples of case studies from DBS Bank, OPSM, and PayPal where each conducted studies involving customers over a 1-week period to gain insights on customer experience and test approaches in an agile and iterative manner. The key is taking an agile approach, engaging customers early and often to incorporate their feedback, and focusing on customer experience across business units in order to truly understand customers.
Mobile shopping app UX guidelines - Shopping User Experience in Australia
Build a Competitive Mobile shopping app user experience!
Advances in technology are changing the way customers shop for and purchase products in-store. According to Nielsen’s Digital Global Shopping Report, 61% of Asia-Pacific respondents (including Australians) conducted household grocery shopping research online in the last year alone. Smartphones, in particular, have become an important pre-shopping tool for customers to conduct activities traditionally completed in-store.
Activities such as comparing prices and products, checking product availability, looking for coupons or specials, and reviewing product descriptions and nutritional information can be done before customers have even left their house. It is therefore imperative that retailers shift their strategic focus and harness new opportunities to serve their customers in ways that go beyond the traditional exchange of goods.
Most grocery retailers have at least one mobile app, however, the question arises: Are they actually meeting the needs of their customer? In this whitepaper Objective Digital conducts an in-depth comparison between the mobile apps of Australia’s top four grocery retail chains; Aldi, Coles, IGA and Woolworths.
We undertook:
- Competitive usability review
- Mobile app eye tracking usability in Sydney
and prepared
- Mobile shopping app heuristics
- Mobile shopping app guidelines.
Unconscious and eye tracking - CX Research
I really want to help people discover that:
- Data from poor market research methods add no value to business decisions and are ignored by senior execs
- Understanding human unconscious is critical in marketing and no, you don’t know much about what really drives your customers. Certainly nothing about how or why they do what they do.
- Marketing budgets are simply wasted if no-one looks at your stuff and this is avoidable.
- A s**t ad is a shit ad, no matter where you stick it.
User Experience: Why and How
The document discusses user experience (UX) design. It provides an overview of UX, explaining that UX matters because customers pay for satisfying experiences, not just products. It then discusses elements of UX like usability, user research techniques like personas and scenarios. Case studies demonstrate how UX design was applied. The benefits of good UX like increased sales and productivity are highlighted. Trends in UX like responsive design are also covered.
Objective Digital Case Studies 2012
Objective Digital conducted a user-centered redesign of Mortgage Choice's extranet through a multi-phase process. They conducted stakeholder consultations and content analysis to understand information needs. They also consulted directly with franchisees to understand user behaviors and develop requirements. This informed the design of an information architecture and wireframes for a new extranet portal. The outcome was an information architecture and design specifications to brief developers, providing franchisees with improved access to both structured and unstructured company information.
Chris khalil's preso from AIMIA UX forum
The document outlines 8 stages of corporate maturity towards user experience (UX). Stage 1 involves hostility towards UX while stage 8 is a user-driven corporation where user data determines projects and company direction. It describes each stage, including typical timescales, characteristics, and how to progress to the next stage. For example, stage 2 involves developer-centered UX for 2-3 years while stage 5 establishes an official UX group led by a manager for 6-7 years. The conclusion emphasizes addressing each stage in order and finding the right leverage points to advance an organization's UX maturity over time.
Faruk avdi's presentation from AIMIA UX Function
This document outlines a 3-year user-centered program to build a culture that understands its impact on customers by overcoming distances between them through demonstrating basic human values and providing reliable supported services. It focuses on communication, design, capabilities, boundaries, ownership, and narrative to develop understanding between an organization and its customers and help them grow and transform together.
Objective Digital Case Studies
This document contains summaries of several case studies conducted by Objective Digital, an experience design company located in Sydney, Australia. The case studies describe user experience and usability testing projects conducted for various clients, including a financial institution, Asthma Foundation NSW, local governments, and News Digital Media. The projects involved redesigning websites, developing information architectures and prototypes, and analyzing user behavior and feedback using methods like interviews, card sorting, surveys, and eye tracking. The outcomes included improved website designs informed by user research. Testimonials from satisfied clients praise Objective Digital's collaborative approach and expertise in user experience design.
How to do usability testing and eye tracking
Objecitve Digital- Usability testing Sydney, Eye Tracking Sydney 1300 85 80 15 info@objectivedigital.com
Anthill Social Media Training
The document discusses strategies for managing social networks. It recommends researching your audience to understand who they are, where they are online, and how they use the web. It also suggests researching competitors and your own content to develop an effective social media strategy. Key aspects of the strategy include connecting social media platforms to your website, identifying risks, assigning responsibilities, training staff, integrating social media into job roles, and setting key performance indicators and guidelines. The document stresses the importance of listening to customers through social networks and using feedback to improve.
Proactive Customer Service with Twitter
The document discusses the benefits of using Twitter for proactive customer service, including problem resolution, positive brand image, staff involvement, and cost reduction. It provides examples of how companies are using Twitter for customer service, engaging customers, and building relationships. Metrics for measuring the impact of social media customer service efforts on sales, relationships, and identifying customer needs are also mentioned.
Designing the User Experience
Our User Centred Design/User Experience process. Each stage is part of our training course and has associated guidelines and templates.
ArkGroup Public Sector Intranet presentation
The document discusses engaging an organization in the development of a new intranet. It recommends getting involvement from management, staff, and IT to provide strategic direction, resources, content ownership, and technical support. It also discusses gathering requirements through current usage data, focus groups, surveys and analyzing themes. The requirements are then communicated through reports, information architecture diagrams, and wireframes. The design is validated through prototyping and usability testing.
Adma Digital Marketing Pres Sep 08 Breeze
The document discusses several topics related to social network research including user-centered design, copywriting as an interface, banner blindness, and validating social networks. It provides links to resources on holding the mayo when asking questions and ongoing validation. The document advocates understanding users and considering their experience during the design process. It also notes common attitudes against usability and user research.
Using social media to further your marketing and research objectives
The document discusses using social media to further marketing and research objectives. It provides quotes about considering accessibility for all users when designing, avoiding excuses for not implementing accessibility, and using social networks to ask the right questions and gather insights from online audiences. The document also references participating online to establish identity and avoiding repetitive strategies without change.
Researching your market with social networks
How to leverage social networks for low cost market research.
AIMIA Market Research in the Digital Age presentation, Sydney, Aus 22 July.
User Centred Design For Web2.0 And Beyond
This document discusses user-centered design principles for web2.0 and beyond, emphasizing that copywriting is an important part of interface design and that designers should understand and consider the end user's experience. It also notes that traditional, rigid management attitudes can prevent more creative and collaborative approaches that are needed to effectively design for users.
Adma 08 Usability Preso Jbreeze
The document discusses usability testing techniques for digital experiences. It provides an overview of usability concepts and why usability testing is important. Several usability testing techniques are described, including forum-based group discussions, surveys, on-site 1-on-1 testing, and expert reviews. Remote testing techniques like forum-based and automated surveys are also covered. The benefits of usability testing for project management, risk management, and business are highlighted.
Websites stress me out!
We are all impacted by things that just don't work like we expect them too. These daily hassles simply add up to STRESS.
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