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THE GOOD, THE BAD
AND THE PR
AGNIESZKA SZÓSTAK
WHAT IS PR ?
1.What my friends think I do?
WHAT IS PR ?
1.What my friends think I do?
2.What my parents think I do?
WHAT IS PR ?
1.What my friends think I do?
2.What my parents think I do?
3.What I think I do?
Stand alone among the
mighty forces !
WHAT IS PR ?
1.What my friends think I do?
2.What my parents think I do?
3.What I think I do?
4.What community thinks I do?
WHAT IS PR ?
1.What my friends think I do?
2.What my parents think I do?
3.What I think I do?
4.What community thinks I do?
5.What journalists think I do?
WHAT IS PR ?
1.What my friends think I do?
2.What my parents think I do?
3.What I think I do?
4.What community thinks I do?
5.What journalists think I do?
6.What I really do?
PICKING UP A BIG PR AGENCY
• A big media outrich
• Excellent reporting data
• A dedicated person to
lead your campaign
PROS CONS
• Costs
• The lack of personal
approach to the project
• Assigning interns to lead
less profitable projects
And…
Q: What would you consider the most
annoying thing when getting in touch with
PRs representing company?
• NOT ANSWERING OR A REPLY LAG – 64%
• A ‘NO COMMENTS!’ REPLY – 15%
• NOT ENOUGH (P)REVIEW COPIES – 13%
• FOLLOWING UP TOO FREQUENTLY – 4%
PICKING UP A SMALL PR AGENCY
• Costs
• Personal approach to
each project
• Big flexibility
PROS CONS
• One person responsible
for lots of projects
• Very little reporting data
• Limited possibilities of
negotiating rates and
placement
REPRESENTING YOURSELF
• No additional cost
• Full dedication to the
project
• Full control
PROS
And…
Q: When doing an interview, visitting company
booth at trade shows or looking for support
when you are doing your story, do you prefer
to talk to devs, management or PR/Marketing
reps?
• DEVS – 48%
• MANAGEMENT – 1%
• PR/MARKETING REPS – 6%
• DEPENDS ON A STORY – 45%
REPRESENTING YOURSELF
• No additional cost
• Full dedication to the
project
• Full control
PROS CONS
• Lack of time
• Lack of media contacts
• Lack of PR knowledge
And…
Q: When e-mailing/calling PR reps with a
question how quick do you think they should
respond?
• WITHIN 2-3 HOURS – 21%
• WITHIN 24 HOURS – 66%
• WITHIN 2-3 DAYS – 11%
• WITHIN A WEEK – 1%
PR CAMPAIGN MILESTONES
1.Game announcement
2.Preview code send out
3.Review code send out
4.Release
And…
Q: What do you think about embargos?
• I DON’T HAVE A PROBLEM WITH ‘EM – 68%
• I HATE THEM! – 2%
• I GOT USED TO THEM – 30%
PR ASSETS
1.Videos
2.Screenshots
3.Cover Arts
4.Cover Renders
5.Concept Arts
6.Character Arts
7.Character Renders
8.Fact Sheets
And…
Q: What kind of assets are most useful for
you?
• VIDEOS – 21%
• SCREENSHOTS – 21%
• COVER ARTS – 10%
• COVER RENDERS – 6%
• CONCEPT ARTS – 10%
• CHARACTER ARTS – 6%
• CHARACTER RENDERS – 6%
• FACT SHEETS – 16%
Q: How many different assets in one batch
would you consider sufficient to do a story?
• 1-3 – 30%
• 3-5 – 48%
• 5-10 – 19%
• 10-15 – 3%
• OVER 15 – 0%
Q: What's your usual deadline for delivering
assets when you are planning a story?
• 1 DAY AHEAD – 24%
• 2-3 DAYS AHEAD – 46%
• 3-5 DAYS AHEAD – 16%
• 1 WEEK AHEAD – 10%
• 2 WEEKS AHEAD – 2%
• MORE THAN 2 WEEKS – 1%
Q: What do you think about exclusives?
• EXCLUSIVE STUFF IS A MUST – 24%
• I DON’T CARE MUCH ABOUT THOSE – 7%
• IT’S NICE BUT I’LL LIVE WITHOUT IT – 68%
RULES OF PITCHING A STORY TO MEDIA
1.Research
2.Start a relationship
3.Send a press release
4.Follow up
And…
Q: Do you consider press releases useful?
• YES – 94%
• NO – 6%
Q: How many press releases you get a day?
• 0-10 – 30%
• 10-30 – 48%
• 30-50 – 16%
• 50-100 – 3%
• OVER 100 – 3%
Q: In your opinion what time is reasonable
for a PR to do a follow up about a story he's
trying to pitch to you?
• AFTER 2-3 DAYS – 38%
• AFTER 3-5 DAYS – 41%
• NO EARLIER THAN AFTER A WEEK – 21%
Q: When you ask a PR a question he can't
really answer, what kind of reply is satisfying
for you?
• A ‘NO COMMENTS’ WILL DO – 4%
• ‘I CAN’T ANSWER THAT’ IS OK – 32%
• I LIKE TO KNOW WHY – 64%
THANK YOU!
Agnieszka Szóstak
@Aga_Szostak
agnieszka.szostak@pr-outreach.com

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Agnieszka Szostak, Founder PR Outreach - The Good, The Bad and the PR (How to Web Conference 2014 - Game Development Track)

  • 1. THE GOOD, THE BAD AND THE PR AGNIESZKA SZÓSTAK
  • 2. WHAT IS PR ? 1.What my friends think I do?
  • 3.
  • 4. WHAT IS PR ? 1.What my friends think I do? 2.What my parents think I do?
  • 5.
  • 6. WHAT IS PR ? 1.What my friends think I do? 2.What my parents think I do? 3.What I think I do?
  • 7. Stand alone among the mighty forces !
  • 8. WHAT IS PR ? 1.What my friends think I do? 2.What my parents think I do? 3.What I think I do? 4.What community thinks I do?
  • 9.
  • 10. WHAT IS PR ? 1.What my friends think I do? 2.What my parents think I do? 3.What I think I do? 4.What community thinks I do? 5.What journalists think I do?
  • 11.
  • 12. WHAT IS PR ? 1.What my friends think I do? 2.What my parents think I do? 3.What I think I do? 4.What community thinks I do? 5.What journalists think I do? 6.What I really do?
  • 13.
  • 14. PICKING UP A BIG PR AGENCY • A big media outrich • Excellent reporting data • A dedicated person to lead your campaign PROS CONS • Costs • The lack of personal approach to the project • Assigning interns to lead less profitable projects
  • 16. Q: What would you consider the most annoying thing when getting in touch with PRs representing company?
  • 17. • NOT ANSWERING OR A REPLY LAG – 64% • A ‘NO COMMENTS!’ REPLY – 15% • NOT ENOUGH (P)REVIEW COPIES – 13% • FOLLOWING UP TOO FREQUENTLY – 4%
  • 18. PICKING UP A SMALL PR AGENCY • Costs • Personal approach to each project • Big flexibility PROS CONS • One person responsible for lots of projects • Very little reporting data • Limited possibilities of negotiating rates and placement
  • 19. REPRESENTING YOURSELF • No additional cost • Full dedication to the project • Full control PROS
  • 21. Q: When doing an interview, visitting company booth at trade shows or looking for support when you are doing your story, do you prefer to talk to devs, management or PR/Marketing reps?
  • 22. • DEVS – 48% • MANAGEMENT – 1% • PR/MARKETING REPS – 6% • DEPENDS ON A STORY – 45%
  • 23. REPRESENTING YOURSELF • No additional cost • Full dedication to the project • Full control PROS CONS • Lack of time • Lack of media contacts • Lack of PR knowledge
  • 25. Q: When e-mailing/calling PR reps with a question how quick do you think they should respond?
  • 26. • WITHIN 2-3 HOURS – 21% • WITHIN 24 HOURS – 66% • WITHIN 2-3 DAYS – 11% • WITHIN A WEEK – 1%
  • 27. PR CAMPAIGN MILESTONES 1.Game announcement 2.Preview code send out 3.Review code send out 4.Release
  • 29. Q: What do you think about embargos?
  • 30. • I DON’T HAVE A PROBLEM WITH ‘EM – 68% • I HATE THEM! – 2% • I GOT USED TO THEM – 30%
  • 31. PR ASSETS 1.Videos 2.Screenshots 3.Cover Arts 4.Cover Renders 5.Concept Arts 6.Character Arts 7.Character Renders 8.Fact Sheets
  • 33. Q: What kind of assets are most useful for you?
  • 34. • VIDEOS – 21% • SCREENSHOTS – 21% • COVER ARTS – 10% • COVER RENDERS – 6% • CONCEPT ARTS – 10% • CHARACTER ARTS – 6% • CHARACTER RENDERS – 6% • FACT SHEETS – 16%
  • 35. Q: How many different assets in one batch would you consider sufficient to do a story?
  • 36. • 1-3 – 30% • 3-5 – 48% • 5-10 – 19% • 10-15 – 3% • OVER 15 – 0%
  • 37. Q: What's your usual deadline for delivering assets when you are planning a story?
  • 38. • 1 DAY AHEAD – 24% • 2-3 DAYS AHEAD – 46% • 3-5 DAYS AHEAD – 16% • 1 WEEK AHEAD – 10% • 2 WEEKS AHEAD – 2% • MORE THAN 2 WEEKS – 1%
  • 39. Q: What do you think about exclusives?
  • 40. • EXCLUSIVE STUFF IS A MUST – 24% • I DON’T CARE MUCH ABOUT THOSE – 7% • IT’S NICE BUT I’LL LIVE WITHOUT IT – 68%
  • 41. RULES OF PITCHING A STORY TO MEDIA 1.Research 2.Start a relationship 3.Send a press release 4.Follow up
  • 43. Q: Do you consider press releases useful?
  • 44. • YES – 94% • NO – 6%
  • 45. Q: How many press releases you get a day?
  • 46. • 0-10 – 30% • 10-30 – 48% • 30-50 – 16% • 50-100 – 3% • OVER 100 – 3%
  • 47. Q: In your opinion what time is reasonable for a PR to do a follow up about a story he's trying to pitch to you?
  • 48. • AFTER 2-3 DAYS – 38% • AFTER 3-5 DAYS – 41% • NO EARLIER THAN AFTER A WEEK – 21%
  • 49. Q: When you ask a PR a question he can't really answer, what kind of reply is satisfying for you?
  • 50. • A ‘NO COMMENTS’ WILL DO – 4% • ‘I CAN’T ANSWER THAT’ IS OK – 32% • I LIKE TO KNOW WHY – 64%