Marketing Technologies, Tools, and Tactics
in the Age of the Evolving Marketer
Travis Wright | Chief Marketing Technology Officer | CCP Global | @teedubya
November 26th, 2015
Who is this Travis Wright dude?
• Radio Disc Jockey at Age 13.
• Stand-up comedian since 1995.
• Web developer since 1996.
• SEO & “Geo-Targeting” SMB – Fortune 50’s brands since 1998.
• Military Intelligence and Russian Linguist in the US Army.
• Former Global Social Media Strategist – Norton / Symantec
• Chief Marketing Technologist – CCP Global
• Tech Journalist for CMO.com, MarketingLand, Business.com & others
• Inc. Magazine Columnist – Tech Tools for Entrepreneurs
• Hosting Venture Beat’s MarTech podcast launching in January-Feb.
• @teedubya on Twitter
Silos and Silos of Data
@teedubyaccpglobal.com/howtoweb
@teedubya
• Ask & Answer the right questions
• Integrate marketing strategies
• Optimize your marketing mix
• Know your audience
• Recognize your customer
• Personalize customer journey
• Create a better user experiences
Data-Driven Marketing
Making Smarter & More Impactful Decisions
@teedubya
ccpglobal.com/howtoweb
Enhance Your Marketing Strategy
Deliver Better Results Throughout The Customer Journey
@teedubya
@teedubya’s Tools – ccpglobal.com/howtoweb
@teedubya#MARTECH
Source: Experian 2014 Digital Marketer Report
@teedubya#MARTECH
• Beyond Integrated Marketing
• Cross-device, Omni-channel
• Real-time 1:1 Personalization
• Ownership of all Data
• Beyond Optimization
• Awesomeization
The Holy Grail of Marketing
90% of people use multiple
screens sequentially.
@teedubya#MARTECH
“To stay competitive, enterprises must collect, own
and act on their onsite, offsite and offline data.”
Josh Manion, Ensighten CEO and Founder
“To stay competitive, enterprises must collect, own
and act on their onsite, offsite and offline data.”
Josh Manion, Ensighten CEO and Founder
“To stay competitive, enterprises must collect, own
and act on their onsite, offsite and offline data.”
Josh Manion, Ensighten CEO and Founder
Ghostery @ghostery http://ghostery.com
@teedubyaccpglobal.com/howtoweb
Ghostery @ghostery http://ghostery.com
@teedubya#MARTECH
Ghostery @ghostery http://ghostery.com
@teedubya#MARTECH
@teedubya#GrowthBeat
What are Marketing Clouds?
• Typically non-integrated solutions:
• Many ‘best of breed’ solutions sit
outside of existing marketing clouds
• Well defined data layer allows
companies to ‘build your own
marketing cloud’
@teedubya#GrowthBeat
@teedubya
@teedubya
@teedubya
@teedubya
@teedubya
Tag Management Brings Order to Marketing Chaos
A/B Testing Ad Networks
Affiliate Marketing
Email Marketing
Lead NurturingMarketing Automation
Voice of Customer
Analytics
Chat
Banner Ads
Personalization
Search Engine Marketing
Visitor Remarketing
Visitor Retargeting
Social Marketing
• A/B Testing
• Ad Networks
• Affiliate Marketing
• Email Marketing
• Lead Nurturing
• Marketing Automation
• Analytics
• Banner Ads
• Chat
• Personalization
• SEM
• Social Marketing
• Visitor Remarketing
• Visitor Retargeting
• Voice of Customer
@teedubya
Source: Tealium
ccpglobal.com/howtoweb
Tag Management System @teedubya
To Build: That is the Answer!
Tag Management Options
If you’re an SMB
ccpglobal.com/howtoweb
@teedubya
Benefits
• “Siloed” solutions
enhance one another
• Collect, Own and Act on
your data everywhere
• Leverage Best-of-Breed
solutions without vendor
lock-in
• Omni-channel profiles
• Single line of code
• Data onboarding &
syndication
• 100% of technologies
supported
ENSIGHTEN DATA LAYER (EDL)
Standardize and control data across all 3rd party clouds, platforms and tools
OPEN MARKETING PLATFORM
Hybrid Client-Server Technology
<script src=“//nexus.ensighten.com/YourID/Bootstrap.js”></script>
Privacy
Pulse
One
Data Collection
& Activation
Apps
Market
Manage
Mobile
Inform
Attribution
Tag Management & Testing
Ensighten @ensighten http://ensighten.com
Ghostery @ghostery http://ghostery.com
@teedubya#MARTECH
Ghostery @ghostery http://ghostery.com @teedubya#MARTECH
• Data is the Lifeblood for Digital
Marketing
• Synchronized Data Definitions
• Standardize and control data
distribution to partners & vendors
• Better visitor attribution and
personalized insights
What is a Data Layer?
Think: Are your assets ‘automated’?
4
8
Data
Collection
Big
Data
Marketing
Action
Where
fun stuff
Happens
Look at your assets as Layers, Dimensions & Decisions
@teedubya
Retailers lose nearly $100
billion each year from
poorly executed cross-
channel marketing
efforts.
Source: DataMonitor
@teedubya
Advanced Techniques Required To Optimize For Omni-Channel
Personalization & Attribution
@teedubya
@teedubya
@teedubya
#SIC2013
AGILITY
#SIC2013
NOT AGILE
KNOW YOUR CUSTOMERS
@teedubya
Forrester Calls This Trend….The Age of the Customer
“Your company must become customer obsessed. You need to have
a deep knowledge of and engagement with your customers.”
ccpglobal.com/howtoweb
@teedubya
Up Close and Persona http://UpCloseAndPersona.com
ccpglobal.com/howtoweb
@teedubya
ccpglobal.com/howtoweb
@teedubya
WHY CONTENT MARKETING?
@teedubya
@JasonMillerCA
According to Adobe Research, Over 198 Million People Block Ads.
@teedubyaccpglobal.com/howtoweb
CONTENT PLANNING & RESEARCH
@teedubya
DivvyHQ http://DivvyHQ.com
Days Of The Year http://daysoftheyear.com
WordPress Editorial Calendar
Keyword research is foundation to content
Most people don’t do enough good quality keyword research.
@teedubyaccpglobal.com/howtoweb
Distilled University https://www.distilled.net/u/keyword-research/
Keyword Research
Tool name Tool link
Google Keyword Planner http://goo.gl/YfmvKd
Ubersuggest http://goo.gl/GVcJ8v
Google Trends http://goo.gl/s2l3Bj
Google Correlate http://goo.gl/ZEYoeM
Merge Words http://goo.gl/Ln2rrt
Word Tracker http://goo.gl/9X6Bqe
KeywordTool.io http://goo.gl/7V7TBo
Moz Keyword Research Tool http://goo.gl/5AeCgc
Distilled University http://goo.gl/ATQBFy
@teedubyaccpglobal.com/howtoweb
RESEARCH YOUR BUYERS KEYWORDS
UberSuggest http://ubersuggest.com
CONTENT CREATION
@teedubya
ccpglobal.com/howtoweb
@teedubya
@teedubya
Help us Obiwan Contentobi
– You’re our only hope.
ccpglobal.com/howtoweb
@teedubya
@teedubya
GREAT WAYS TO ORGANIZE CONTENT
@KMULLETT
CONTENT CURATION
@teedubya
@teedubya
ccpglobal.com/howtoweb
Sharing is Caring…
@KMULLETT
@teedubya
ccpglobal.com/howtoweb
Nuzzel @Nuzzel http://nuzzel.com
@teedubya
BuzzSumo @buzzsumo http://buzzsumo.com
ccpglobal.com/howtoweb
CONTENT SCHEDULING & DISTRIBUTION
@teedubya
Bulk Buffer http://bulkbuffer.com @teedubya
Start a Fire @startafire? http://www.startafire.comccpglobal.com/howtoweb
@teedubya
@teedubya
Snip.ly @sniply http://snip.ly
CONTENT PAID AMPLIFICATION
@teedubya
@teedubya
Facebook Graph Search opens up many different opportunities, BRO.
@teedubya
Snip.ly @sniply http://snip.ly
2,563 Starbucks HQ execs and employees. Results: 556 clicks. 21.6% CTR!!
Starbucks Inception
Wal-Mart
7,125 Wal-Mart HQ execs and employees. Results: 1,108 clicks. 15.5% CTR!!
Wal-Mart Inception
Interest Graph Actions on Content
ccpglobal.com/howtoweb
@teedubya
ccpglobal.com/howtoweb
@teedubya
ccpglobal.com/howtoweb
@teedubya
Native Adverti$$$ng
ccpglobal.com/howtoweb
@teedubya
PROMOTION AND INFLUENCER OUTREACH
@teedubya
@teedubya
Advocate Engagement Platforms
ccpglobal.com/howtoweb
GetLittleBird @GetLittleBird http://www.GetLittleBird.com
@teedubya
BuzzSumo @buzzsumo http://buzzsumo.com
ccpglobal.com/howtoweb
@teedubyaConspire @Conspire http://conspire.com
@teedubyaOutreach @Outreach_io http://outreach.io
BuzzStream @Buzzstream http://www.BuzzStream.com
@teedubyaVoilaNorbert @VoilaNorbert http://VoilaNorbert.com
@teedubya
Lead IQ @leadiq http://leadiq.io
#kciabcbcs
http://GetLittleBird.comNimble @nimble http://nimble.com
COMPETITIVE ANALYSIS & MEASUREMENT
@teedubya
@teedubya
TrackMaven @trackmaven http://trackmaven.com
ccpglobal.com/howtoweb
Moz Open Site Explorer – Moz
ccpglobal.com/howtoweb
@teedubya
http://klear.com [formerly Twtrland]
NerdyData @nerdydata http://nerdydata.com
ccpglobal.com/howtoweb
@teedubya
Over 2000 Marketing Technologies
Over 40 Categories
And Growing….
@teedubya’s Tools – ccpglobal.com/howtoweb
@teedubya
Open Graph www.ogp.me
Percolate www.percolate.com
Social Bro www.socialbro.com
HARO www.helpareporter.com
Muck Rack www.muckrack.com
GroupHigh www.grouphigh.com
Buzzstream www.buzzstream.com
17 Content Templates bit.ly/17templates
Twitter Cards www.dev.twitter.com/cards
SimplyMeasured www.simplymeasured.com
The Advanced Guide to Content Marketing
bit.ly/advcontent
@teedubya
17 Killer Content Templates: bit.ly/17templates
Twitter Chat Master List: http://bit.ly/TwitterChatMaster
Feature your Brand on Tumblr: http://brands.tumblr.com
Complete Guide to Twitter Cards: dev.twitter.com/docs/cards
The Advanced Guide to Content Marketing: bit.ly/advcontent
AJ Kohn’s Author Rank Resource: http://bit.ly/rel-author-resource
Three Very Handy Content Marketing Tools: http://www.siegemedia.com/tools
The Advanced Guide to SEO http://www.quicksprout.com/the-advanced-guide-to-seo/
Neil Patel & Bronson Taylor’s Definitive Guide to Growth Hacking: http://goo.gl/4yqEOj
The Definitive Guide to Microsoft Excel for SEOs: http://www.distilled.net/excel-for-seo/
The Complete List of Link Building Tactics http://pointblankseo.com/link-building-strategies
The Beginner’s Guide to Conversion Rate Optimization: https://qualaroo.com/beginners-guide-to-cro
The Ultimate Guide to the Google AdWords Keyword Planner: http://bit.ly/Adwords-Keyword-Planner
Dana Lookadoo’s Structured Social Sharing Formula & Worksheet: http://yseo.us/sssf | http://yseo.us/sssfw
Hubspot's Guide to Creating Buyer Personas: http://offers.hubspot.com/free-template-creating-buyer-personas
Annie Cushing’s Hundreds of Tools for Marketers: http://www.annielytics.com/hundreds-of-tools-for-marketers
The Web Developer’s SEO Cheatsheet 2.0 http://moz.com/blog/the-web-developers-seo-cheat-sheet-2013-edition
Paddy Moogan’s Big Ass List of Link Building Resources: http://www.linkbuildingbook.com/link-building-resources.html
@teedubya’s Mind Blowing Tools – ccpglobal.com/howtoweb
@teedubya 124
#SIC2013@teedubya http://ccpglobal.com/howtoweb tw@ccpglobal.com

Marketing Technologies, Tools and Tactics by Travis Wright at How to Web Conference

Editor's Notes

  • #23 No one is exited when a machine is selling them - corporate sales reads like legislation - use automation for what machines do best and lead with human vision, passion, art, Shakespeare wasn’t invented by a machine Build in all detailed targeting potentials so the technical setup so that doesn't get in the way and allows for creativity, This requires flexibility on both sides of the coin, technical and strategic Not reinventing the wheel with every test, Not constantly re-implementing with every test Algorithm reviews have less weight than a social review Hunting customers with Targeting vs Farming customers by cultivating relationships
  • #41 Tealium brings order to the chaos by removing the need to manage all tags individually , and allowing you to deploy a single tag on your site which can in turn help you manage all your digital marketing solutions deployments.
  • #45 Here’s what’s included with our platform. You deploy our single line of code across “The Internet of Things.” A set of core services is shared across the application set. We provide products for tag management, mobile tracking, and performance testing. Our Activate product is comprised of Ensighten Pulse, which is our impression tracker, and Ensighten One that unifies omni-channel profiles. Our attribution product powers budget allocation and marketing mix decisioning, as well as actionability on attributed data. Our privacy solution – a patented browser gateway – ensures 100% compliance with privacy policies. And of course our platform is fully open, supporting hundreds of client-side and server-side integrations. A unified data layer ensures that data is collect, persisted and activated easily and consistently.
  • #60 So, for definition’s sake… Agile… able to move quickly and easily… nimble, flexible, acrobatic, fleet footed.
  • #67 Planning your content is just as important as writing and editing your content. If it’s not well-planned then you won’t be able to place it well and it has zero chance of going viral. If it’s meant to be evergreen, it’ll never be in thought leadership territory and it’s basically not competitive. Why write something that nobody wants to read?
  • #69 Planning your content is just as important as writing and editing your content. If it’s not well-planned then you won’t be able to place it well and it has zero chance of going viral. If it’s meant to be evergreen, it’ll never be in thought leadership territory and it’s basically not competitive. Why write something that nobody wants to read?
  • #70 Creating a content opportunity report (COR), because it is time to get serious. Stop talking about Editorial Calendars before accessing the monthly, quarterly, and yearly known opportunity. Let’s do an EPIC Content Audit - do they have any viral or useful content that will draw sticky visits, social shares, and backlinks that isn't over the top promotional? If the boss is there, he is hearing that this is important.  If the in-house is there, he is glad to hear someone reinforcing the need. Days of the Year – where you go to investigate odd holidays and content opportunities. Holiday Insights – Another site for finding absurd or abnormal holidays. (Today is Absurdity Day) GatherContent – Get content from your clients. (Freemium, $49+/mo) DIVVY HQ – (starting at $25/user/mo) CoSchedule – Editorial calendar and scheduling. Watch settings. ($10/mo) ScribbleLivet – Editorial calendar, publishing to social. (starting at $2k/mo) Edit Flow – Calendar plugin for WordPress – (Free) Content Opportunity Report - http://bit.ly/1wG5xuj Editorial Calendar Plugin for WordPress – (Free)
  • #79 Identify your keywords. Created with SimplyMeasured, TagCrowd, Wordle and Photoshop.
  • #106 Identify your keywords. Created with SimplyMeasured, TagCrowd, Wordle and Photoshop.
  • #107 Identify your keywords. Created with SimplyMeasured, TagCrowd, Wordle and Photoshop.
  • #111 Identify your keywords. Created with SimplyMeasured, TagCrowd, Wordle and Photoshop.
  • #113 Identify your keywords. Created with SimplyMeasured, TagCrowd, Wordle and Photoshop.
  • #114 Identify your keywords. Created with SimplyMeasured, TagCrowd, Wordle and Photoshop.
  • #116 Identify your keywords. Created with SimplyMeasured, TagCrowd, Wordle and Photoshop.
  • #117 Gather offsite audience data as first party to you. Unify online data into individual user profiles for effective privacy management and data activation. Keep the data yours even when switching marketing vendors. Build your own first party cookie pool to analyze and activate at any time.