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BUILDING A SUSTAINABLE BRAND:
How to Identify, Attract and Engage
Stakeholders in Your Mission
April 17, 2013
Facilitated by:
Samantha Villegas, APR
And
Eric Eckl
Elevator Pitch - Before
You have
less than
15 seconds
to win
them over
Objective One
• How and why to communicate
your initiatives and programs
success, and why that, in itself,
positively impacts your
department success.
Where are you?

1
Who
are
you
again?

5

10
They
know
you and
love
you.
Today’s Themes

Audience

Messaging

Identity
YOUR SUCCESS
PLAN
Where are you going and how do you get
there?

•
•
•
•

Road map
Based on research
Decision making tool
Targets limited $$ &
resources

•
•
•
•

Can be evaluated
Credible
Sci-method
Gets money
When you
come to a fork
in the road,
take it!
--Yogi Berra
You are here.
Research
Where are you now?
Who can help?
Who matters to you?
What pains you?
What’ve you got going for you?
SWOT IT OUT
STRENGTHS (INTERNAL)

WEAKNESSES (INTERNAL)

OPPORTUNITIES (EXTERNAL)

THREATS (EXTERNAL)
What
Barriers
Are
Blocking
You?
My problem is:
_______________________________
_______________________________
_______________________________
_______________________________
My Goal is:
A broad, general statement.
Not measureable.
Action oriented.
____________________________
____________________________
____________________________
Target Audience

Who are your Peeps?
List Your Peeps –
Who are you trying to reach?

General Public
___________________
___________________
___________________
Who
Has Influence
Over Your
Success?
Profile and prioritize your Peeps –
Who has the MOST stake in your
success?
Who has the MOST influence?
Where are they?
What do they read?
Who are their allies?
How Will YOU
Measure
Success?
How Will THEY
Measure
Success?
Measureable
Objectives
• Time
• Behavior
• Change
Peep
1

•ST Objective
•LT Objective

Peep
2

•ST Objective
•LT Objective
Strategery

How will you reach your peeps?
Strategies include:
Media relations
Direct (print) mail
Special events (face to face meetings)
Social media
Web/digital marketing
Advertising
Strategies

Audience 1
Short Term Objective

Audience 1
Long Term Objective

Strategy 1

Strategy 1

Strategy 2

Strategy 2

Strategy 3

Strategy 3
Tactics include:
•
•
•
•
•

Press release
Annual report
Brochure
Paid (or psa) ad
PowerPoint or
Prezi

• Branded
giveaways
• Website
• Facebook, Twitter,
Pinterest, etc.*

*These need their own strategy
Audience 1
Short Term
Strategy 1

Short Term
Strategy 2

Tactic 1

Tactic 1

Tactic 2

Tactic 2

Tactic 3

Tactic 3
For Every Audience Segment
Tactic 1
Strategy 1
Tactic 2

Objectives
Strategy 2

Tactic 1
For Every Audience Segment,
what will you say?
PEEP 1

PEEP 2

PEEP 3

Message A

Message A

Message A

Message B

Message B

Message B

Message C

Message C

Message C
Schedule Activities
MONTH

Tactic One

June
1-7

July

Activities
• Ksdjkaldlsjflasfjl
• kksdjdkjkadjsld

Activities

Tactic Two

Activities
• Sdkfhksfhdlscjsdlk
• kashdksjdhjkshkfh

Activities
Evaluation
• Bookends your research
• Happens at pre-set time intervals
• Pre-determined by research and
objectives

• Informs decision making
Materials and Resources
• Do you have the people, resources, tools and
materials needed?
• Digital cameras, software, expertise, graphic
design, etc.
• Promotional materials

• Advanced purchases are often cheaper than
those made on the fly
Plan Budget
Resources and
Materials

Rate/Unit Cost

Total

FTE

$6000

PTE

$3000

Intern

Stipend

$500

Software

$99

Surveys

$100

Focus Group

$500

Promo Items
Graphic Design
Paper/ink
TOTAL

.50/ea

$250

$25/hour

$1000
$200
$11,400
identity

What is

Name

BRANDING?

LoGO

imagery
Your reputation
What
makes a
good
brand?
Emotion
Universal Resonation
Consistency/Flexibility
Connects to your
Mission
How Branding is Done

•
•

Select Team
Search your collective soul

•
•

Get a qualified artist/designer
Decide how to decide
Elevator Pitch - After
You have
less than
15 seconds
to win
them over
Feedback, Loose ends,
Final thoughts

Thank
You!

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Building a Sustainable Brand: How to ID Attract & Engage Your Audience