Introduction to Agile & Lean UX given to Boeing Agile Support Group, July 2013.

1. Agile & Lean UX
Boeing Agile Support Group, July 2013
Adrian Howard (@adrianh)
quietstars.com

3. Why?

4. Bad processes

5. 1. Build something
2. (there is no step 2)

6. 1. Build something
2. Apply lipstick to pig

7. 1. Build something
2. Usability testing

8. 0. Design/Research
1. Build something

9. 0. Design/Research
1. Build something
2. Usability testing

10. Doesn't sound very agile
does it?

11. History lesson

12. 1993

13. http://en.wikipedia.org/wiki/File:Donald_Norman_at_AWF05.jpg

14. “Don also described and solicited discussion
on, the "User Interface [sic] Architect's
office" (hereafter UEA).”
- Meeting notes made by Tom Erickson

15. “I invented the term because I thought
Human Interface and usability were too
narrow: I wanted to cover all aspects of the
person's experience with a system, including
industrial design, graphics, the interface, the
physical interaction, and the manual.”
- Don Norman

16. 2000

17. http://en.wikipedia.org/wiki/File:Jesse-James-Garrett_Web2.0-
Kongress_2007.jpg

18. http://www.jjg.net/elements/pdf/elements.pdf

19. http://www.jjg.net/elements/pdf/elements.pdf

20. “The model outlined here does not account for
secondary considerations (such as those arising
during technical or content development) that
may influence decisions during user experience
development. Also, this model does not describe
a development process, nor does it define roles
within a user experience development team.
Rather, it seeks to define the key considerations
that go into the development of user experience
on the Web today.”
- Jesse James Garrett

21. http://www.jjg.net/elements/pdf/elements.pdf

22. How do we realign?

23. Six principles

24. 1. Missionaries not Dictators
2. Beautiful all the way down
3. Design does not stop
4. Pretty pictures must die
5. Get out of the bunker
6. Steal other people's tools

25. What do we do?

26. http://agileproductdesign.com/blog/emerging_best_agile_ux_practice.html

27. Twelve emerging
best practices for
adding UX work to
Agile development

28. 1. Drive: UX are part
of the customer
or product owner
team

29. 2. Research, model,
and design up
front - but only
just enough

30. 3. Chunk your
design work

31. 4. Use parallel track
development to
work ahead, and
follow behind

32. 5. Buy design time
with complex
engineering
stories

33. 6. Cultivate a group
for continuous
user validation

34. 7. Continuous user
research in a
separate track
from development

35. 8. Leverage user
time for multiple
activities

36. 9. Use RITE to
iterate UI before
development

37. 10. Prototype in
low fidelity

38. 11. Treat prototype as
specification

39. 12. Become a design
facilitator

40. What next?

41. Lean Startup

42. Lean Startup

43. Lean UX

44. Books
• UX for Lean Startups by Laura Klein
• Agile User Experience Design by
Diana Brown
• Lean UX by Jeff Gothelf & Josh Seiden
• User-Centered Agile Methods by
Hugh Beyer
• Agile Experience Design by Lindsay
Ratcliffe and Marc McNeill

45. balancedteam.org

46. agile-usability-subscribe
@yahoogroups.com

47. Adrian Howard
adrianh@quietstars.com
twitter.com/adrianh
slideshare.net/adrianh
quietstars.com