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User Story Mapping, UX Lisbon, June 2015

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Does your organisation have trouble keeping track of the big picture during product development? Are you working with an agile team concerned with delivering more stories rather than a great user experience? Have you ever ended up releasing a product that doesn’t actually solve the customer’s problem?

In this half day workshop you’ll learn how User Story Mapping can help. User Story Mapping is a collaborative practice that keeps the whole team focused on how and why customers use your product. Helping everybody deliver a great user experience together.

You’ll create story maps with your fellow attendees. You’ll see how they keep the whole team focussed on the customer’s experience. You’ll understand how they can be used to break down the customer journey into small chunks of work without losing sight of the big picture.

Published in: Design
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User Story Mapping, UX Lisbon, June 2015

  1. 1. User Story Mapping
 UX Lisbon, June 2015 Adrian Howard (@adrianh)
  2. 2. https://www.flickr.com/photos/biomedical_scraps/6832806677
  3. 3. https://www.flickr.com/photos/mcleod/7004084690/
  4. 4. http://photo.credit.goes.here/
  5. 5. https://www.flickr.com/photos/rollingrck/5804949485 Who are you?
  6. 6. Exercise: Going to work
  7. 7. User Stories
  8. 8. When creating a new WorkPlan? for biweekly DAP, provide ability to use a template of commonly used steps. (A button to select a template is displayed on the GUI, but the functionality does not exist.) http://c2.com/cgi/wiki?UserStoryExamples
  9. 9. http://agilecoach.typepad.com/photos/connextra_user_story_2001/connextrastorycard.html
  10. 10. https://medium.com/the-job-to-be-done/replacing-the-user-story-with-the-job-story-af7cdee10c27
  11. 11. The Three Cs
  12. 12. http://agilecoach.typepad.com/photos/connextra_user_story_2001/connextrastorycard.html
  13. 13. https://www.flickr.com/photos/pedrosimoes7/3717536433
  14. 14. https://www.flickr.com/photos/gertcha/6898156643
  15. 15. https://www.flickr.com/photos/ben124/8256640709
  16. 16. Exercise: Booking a flight
  17. 17. https://www.flickr.com/photos/131794563@N05/18234496731 Edith
 the Expert
  18. 18. https://www.flickr.com/photos/78428166@N00/6450184981 Nathan
 the Newbie
  19. 19. Exercise: Booking a flight
  20. 20. Exercise: Booking a flight
  21. 21. http://memegenerator.net/instance/54379154
  22. 22. http://en.wikipedia.org/wiki/File:Henry_the_Navigator.jpg
  23. 23. From User Story Mapping by Jeff Patton, O'Reilly Media, 2014
  24. 24. From User Story Mapping by Jeff Patton, O'Reilly Media, 2014
  25. 25. Thank You 
 (& feedback!) Adrian Howard (@adrianh) quietstars.com
  26. 26. Want more? The latest Agile & Lean UX News bit.ly/leanuxnews Adrian Howard (@adrianh) quietstars.com “A treasure chest of recent lean & agile material” — @davidpetersimon “One of our favorite useful newsletters” — @LadiesThatUXNYC “It’s one of the best newsletters out there” — @LadiesThatUXATL
 “I get it you should too” — @tonytphd “You should subscribe” — @brownpf

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