FRUSTRATION
INTRODUCTION
• Every action arises in response to a need and is directed towards a goal.
• The blocking of activity directed towards a goal results in frustration
• It always produces unpleasant feelings like anger, despair, irritation, anxiety, etc.
DEFINITION
• The word frustration has been derived from the Latin word ‘Frusta’ meaning ‘obstruct’.
• Frustration refers to the blocking of behavior directed towards the goal. Frustration means emotional tension resulting from the blocking of a desire or need.
- Good, Carter V
CHARACTERISTICS OF FRUSTATION
• Unpleasant emotional state
• Dominates the attempts
• Obstacle
• Blockage increases the degree of frustration
• Cause lies within himself & environment
CAUSES OF FRUSTATION
• External Factor
• Physical
• Social
• Economic
• Internal Factor
• Physical defects
• Conflict of motive within individual
• Individuals morality
• High level aspiration
• Lack of persistence & sincerity in efforts
REACTION TO FRUSTATION
1. Direct approach
2. Restlessness & tension
3. Aggression
4. Apathy
5. Fantasy
6. Stereotype
7. Regression
CONFLICT
INTRODUCTION
• Conflict in life is one cause of stress
• Conflict occurs when one has to choose between equally desirable or equally undesirable goals.
• Thus becoming a victim of the two opposing desires he suffers from inner conflict.
DEFINITION
• Conflict means a painful emotional state which results from a tension between opposed and contradictory wishes.
- Douglas and Holland.
TYPES OF CONFLICT
APPROACH – APPROACH CONFLICT
• Approach-Approach conflict occurs when a person is forced with two alternative while only one of them can be selected.
• It is usually easy to resolve but becomes serious if the choice of one alternative means loss of extremely attractive alternative.
AVOIDANCE – AVOIDANCE CONFLICT
• It arises when a person faces two undesirable situations and avoidance of one forces exposure to the other.
• These types of conflicts are difficult to resolve and create intense emotions.
APPROACH – AVOIDANCE CONFLICT
• Approach – avoidance type of conflict exists when one event or activity has both attractive and unattractive features.
• The result is continuing oscillation between approach and avoidance creating a great deal of emotional conflict and stress.
MULTIPLE APPROACH – AVOIDANCE CONFLICT
• It exists when a choice must be made between two or more alternative each of which has both positive and negative features.
• Such conflict are difficult to resolve & to make the right decision the individual must analyze the expected valves of each course of action
REFERENCES
1. Jacob Anthikad, Psychology for Graduate Nurses, 3 edition, Jaypee, 2004.
2. Dodge Fernald and Peter . S. Fernald, Introduction to Psychology, 5 edition, AITBS, 2004
3. Bheetic B. D. & Craig M: Element of psychology and mental hygiene for Nurses, Chennai.
4. Morgan C. T. & King, Introduction to Psychology, 7 edition, Megrow bill International
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Slide 1:
Welcome, and thank you for joining me today. We will explore a strategic proposal to enhance parking and traffic management at Lincoln Financial Field, aiming to improve the overall fan experience and operational efficiency. This comprehensive plan addresses existing challenges and leverages innovative solutions to create a smoother and more enjoyable experience for our fans.
Slide 2:
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The Philadelphia Eagles are not just a premier NFL team; they are an integral part of the community, hosting games, concerts, and various events at Lincoln Financial Field. Our state-of-the-art stadium is designed to provide a world-class experience for every attendee. Whether it's the thrill of game day, the excitement of a live concert, or the camaraderie of community events, we pride ourselves on delivering a fan-first experience and maintaining operational excellence across all our activities. Our commitment to our fans and community is unwavering, and we continuously strive to enhance every aspect of their experience, ensuring they leave with unforgettable memories.
Slide 5:
Recent trends show an increasing demand for efficient event logistics. Our customer feedback has consistently highlighted frustrations with parking and traffic. Surveys indicate that a significant number of fans are dissatisfied with the current parking situation. Comparisons with other venues like Citizens Bank Park and Wells Fargo Center reveal that we lag in terms of parking efficiency and convenience. These insights underscore the urgent need for innovation to meet and exceed fan expectations.
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Aggression.ppt
1. AGGRESSION
types of aggression
theories of aggression
factors affecting aggression
strategies to reduce aggression
PRESENTED BY:
GROUP 1
BAHAR HUSSAIN
MUHAMMAD USMAN
MUSHTAQ ALI
SAJJAD khan
NAYAB
3. What is Aggression…
•
• Aggression is any behaviour intended to harm another individual or object by physical
or verbal means.
(Bull, 1990)
• Aggression is a set of behaviours that are likely to, or have the potential to, cause harm
to others, or intended to cause harm, and are goal-directed
(Berkowitz,1993)
• Aggression is any form of behaviour directed towards the goal of harming or injuring
another living being, who is motivated to avoid such treatment.
(Baron, 1977)
4. WHAT AGGRESSION IS NOT…
• Aggression is not competitiveness, nor is it anger.
• Competitiveness is an attitude; anger is an emotion. While aggression is a behaviour.
• anger and competitiveness may both contribute to aggression.
• aggression involves the intent to cause harm in some form; thus, behaviour which
accidentally harms someone is not aggression.
• So Behaviour of any kind that is carried out with the intention of harming another person
is called aggression
6. HOSTILE AGGRESSION
• Hostile aggression takes place when the primary intention of the
behaviour is to harm the other player.
• This type of aggression is accompanied by anger, and the underlying
wish is to see the victim suffer.
• It is an end in itself.
• ITS PURPOSE IS TO HARM FOR ITS OWN SAKE, for example, hitting
an opponent who has just been aggressive against a player.
7. HOSTILE AGGRESSION CAN OPERATIONALLY BE
DEFINED AS PHYSICAL OR VERBAL INTERACTIONS
AIMED AT VARIOUS TARGETS BUT NOT DIRECTLY
CONNECTED TO TASK ACCOMPLISHMENTS.
8. Instrumental aggression
• Instrumental aggression takes place when the behaviour is clearly likely to
cause harm, but its intention is to achieve a different aim, such as to score a
point or prevent the opposition from scoring a goal.
• It’s a mean to an end, not an end in itself.
• It is Always motivated by some other goals.
• it is not always associated with anger.
• Such as injuring a plyer to gain competitive advantage.
9. Instrumental aggression
• Instrumental aggression can operationally be defined as aggression occurring during game
play and involves opponent-directed physical interactions that contributes to
accomplishing a task.
10. AGGRESSION VS ASSERTION
• ASSERTIVE BEHAVOURS ARE FORCEFUL BEHAVIOURS THAT ARE NOT INTENDED TO
INJURE THE OPPONENT.
• IT IS WITH IN THE RULES OF THE GAME.
• THE INTENTION IS TO ESTABLISH A DOMINANCE RATHER THAN TO HARM.
• COACHES OFTEN DESCRIBE STrONG PHYSICAL PLAY AS AGGRESSIVE, WHEN THIS
TYPE OF PLAY IS ACTUALLY ASSERTIVE.
• SOME SPORTS INVOLVES STRONG PHYSICAL CONTACT, WHICH HAS SOME KIND OF
CAPICITY TO HARM THE OPPONENT. SUCH AS KARATE, BOXING, WRESTLING ETC
• IT IS ALWAYS DIFFICULT TO DISTINGUISH BETWEEN AGGRESSION AND ASSERTION
BECAUSE OF THE NOTION OF INTENT.
•
11. AGGRESSION VS ASSERTION
AGGRESSION ASSERTION
CONTROL
FRUSTRATION
• INTENT TO DOMINATE
• LEGITIMATE
• FORCEFUL CONTACT
• CONTROLLED
• SANCTIONED
• INTENT TO HARM
• ILLEGITIMATE
• FORCEFUL
CONTACT
• UNCONTROLLED
• UNSANTIONED
12. Types of Aggression
Assertive behaviour
1. No intent to harm
2. Legitimate force
3. Unusual effort and
energy expenditure
Hostile aggression
1. Intent to harm
2. Goal to harm
3. Unusual effort and
energy expenditure
Instrumental
aggression
1. Intent to harm
2. Goal to win
3. No anger
Source: Silva (1980)
13. THEORIES OF AGGRESSION
• A number of psychological theories aim to explain the origins and triggers of human
aggression.
• Within sport psychology, three broad approaches have been particularly influential:
•
• INSTINCT THEORIES.
• SOCIAL LEARNING THEORY.
• THE FRUSTRATION–AGGRESSION HYPOTHESIS
14. INSTICT THEORY
• AGGRESSION IS INSTINCTIVE. (An instinct is an innate tendency to behave in a certain way).
• we are born with two opposing instincts, the life instinct and the death instinct. Our death
instinct leads us to be aggressive.
• It is manageable and we can, to some extent, exert conscious control over it.
• sport is a healthy way of expressing our death instinct.
• Proponents of the theory saw sport as serving the social function of channelling human
destructive instincts constructively.
• Main contributions to this theory includes Sigmund Freud’s Psychoanalytical Approach
and Konrad Lorenz’s Ethological Approach
•
15. Social learning theory
• aggression, like other social behaviour, is learnt by imitation and reinforcement.
• children witness aggression in sports. Children may also witness highly assertive acts
and in-correctly imitate them in an aggressive form.
• aggression can be reinforced. An act of aggression might result directly in scoring or
preventing the opposition from doing so. Watchers might cheer; the coach and
parents might praise the aggressive child
• Albert bandura’s famous bobo doll study greatly contributed towards the formation of
this theory.
16. Baron & Byrne suggest the following four aspects of aggression that can be
explained by learning
1 HOW TO BE AGGRESSIVE How to commit a foul
2 WHO IS AN APPROPRIATE
TARGET OF AGGRESSION
Whom We Can Foul
3 WHAT ACTIONS REQUIRE AN
AGGRESSIVE RESPONSE
What They Have To Do To
Warrant A Foul
4 IN WHAT SITUATIONS
AGGRESSION IS APPROPRIATE
Under What Circumstances
A Foul Is The Best Response.
e.g
e.g
e.g
e.g
17. The frustration–aggression hypothesis
• FIrst suggested by Dollard et al (1939).
• This approach SEES the most important factors in aggression as the characteristics of the
situation.
• we have an innate aggressive drivE AND when we are frustrated we respond with
aggressive behaviour. all aggression was seen to be due to frustration.
• Berkowitz (1989) produced a more sophisticated version of this THEORY BY
PROPOSING that frustration leads to anger rather than directly to aggression.
• More anger is generated if the frustration is unexpected or seen as unfair WHICH
LEADS TO AGGRESSION.
• but because we can apply our higher mental processes, such as thinking and
reasoning, we do not necessarily respond to frustration with aggression. We may do
so, however, if our anger is great enough or if, for some reason, we cannot think
logically at that moment.
•
Competitiveness mean having a strong desire tocompeteor to succeed.
Attitude is internal, thought oriented and about what you think in a certain situation while behaviour is external, action oriented and what you do in a certain situation.
1:Tyson vs Holyfield ear bite 1997
2: shane warne vs sameuls
3: Zidane headbutting Marco Materazzi 2006 World Cup,
SHOULDER-BARGE IN SOCCER.
By ‘innate’, we mean that the behaviour is influenced by our genetic make-up and is therefore present at birth, as opposed to learned.
aggressive behaviour is not always inevitable due to conscious control
The Psychoanalytical Approach
This theory takes the approach that aggression builds up with in a person; and is then directed away from ‘the self’ and in to another form of aggression:
Acceptable e.g. sport, expeditions
Unacceptable e.g. crime, brutality or even suicide.
When we want to escape an unacceptable way we useego defence
Ethological approach: Konrad Lorenz compared human behaviour with animals
He says Aggression builds up in human to create a drive that will lead to some form of destructive or aggressive behaviour.
To avoid this the aggression must be released in a constructive way to achieve catharsis.
To a child with little technical knowledge of football. it is difficult to distinguish between an assertive shoulder-barge and an aggressive push.
Reinforcement means anything that strengthen or increases the behavoir.
Gender: women were more negative about the role of aggression in sport
Identification with team:athletes who have a particularly strong identification with their team are more willing to behave aggressively.
Motivational Style: athletes tend to have either a task orientation or an ego orientation
Physical environment: ambient temperature, crowding, Noise etc
Game circumstances: higher the team was in the league, the lower the number of penalties. Similarly losing players tend to be more aggressive
PUNISHMENT: The aggressive athlete can learn through punishment that the consequences of aggression are negative. To be effective, punishment needs to be prompt, severe enough to outweigh the benefits of the aggression and consistent. i,.e Red card in football.
CATHARSIS: catharsis undoubtedly does reduce aggression. Sports and hard training have cathartic effects but this effect is very short lived.
ROLE MODELING: if we expose children exclusively to appropriate, non-aggressive role models, we can, to some extent, prevent them from developing an aggressive behaviour.
CONTRACTING: Athletes signing a contract are committing themselves to eliminate certain behaviours. The terms of each contract are negotiated between the individual athlete and coach or psychologist, but the contract will always specify what behaviours are to be eliminated under what circumstance. a simple contract should include specification of the behaviour to be eliminated, punishment for breaching the contract, rewards for sticking to the contract