HostLogic offers a secure SAP hosting service that addresses common SAP system problems such as lack of security, backup and scalability. The service provides high levels of security through datacenter access control and redundant backups. It ensures efficiency through expert SAP support available 24/7. It also offers predictable costs with no initial investment, easy monthly fees and optimization of IT expenses. Overall, the hosting service aims to provide a secure, efficient and cost-effective way for companies to run their mission critical SAP systems through outsourcing to experienced SAP experts.
MSP Best Practice | Using Strategic IT Roadmaps to Get More ContractsDavid Castro
MSP best practices. How to use strategic IT roadmaps to win more business and get larger managed services contracts. Presented by Kaseya and Ant Farm. May 2012.
MSP Best Practice: Using Service Blueprints and Strategic IT Roadmaps to Get ...Kaseya
MSP service delivery expert John Kilian of AntFarm will show you how to use service blueprints and implement strategic IT planning that fully aligns with your managed service offering to help you win more MSP business. New MSP service delivery best practice tips you'll learn how to: Help your clients see through the fog to the road ahead – a smoothly paved road where IT is aligned to meet the needs of their business Collaborate on your client's business goals and objectives and develop the IT strategies to support them Create the roadmap that will serve as the foundation for your client's IT planning and budgeting Deliver seamless integration and program management for the Strategic IT Plan that maps directly into your managed services offering(s) Become the ongoing program manager – a trusted advisor – for implementing new solutions that support the strategic IT plan Protect your managed services revenue from poachers and wannabes
This Presentation gives a snapshot of Gateway\'s Remote IT infrastructure Management Division and its capabilities around various Services of Network, Server, IT Security Infrastructure and desktop / help desk support services.
Azaleos' Managed Exchange Services remotely monitor customers' Exchange servers through patented technology, analyzing over 2,800 data points per minute to proactively manage the environment from their Network Operations Centers. This improves availability, security and performance while reducing costs compared to hosted Exchange solutions. Customers benefit from better user experience and IT teams can focus on other priorities.
Gordon baisley - eircom - Introducing the EDM role with www.softtest.ieDavid O'Dowd
The document introduces a new "Environment Delivery Manager" role to centralize management and control of test environments, fill provisioning gaps, and meet new environment requirements and challenges from concurrent testing of several large projects introducing new platforms. The Environment Delivery Managers would plan, schedule, request, measure, and govern test environments while environment engineers technically deliver, build, configure, create data for, interface, and maintain the environments. An immediate task list focuses the Environment Delivery Managers on both business as usual delivery of environments for projects and implementing a new management framework.
Globalnest is a US-based company with headquarters in New Jersey and offices in India that provides SAP implementation, support, and managed services. It offers services for all core SAP modules and technologies like Netweaver and Solution Manager. Globalnest helps clients with end-to-end SAP implementations, upgrades, customizations, and ongoing support to optimize SAP systems.
Globalnest is a US-based company with headquarters in New Jersey and offices in India that provides SAP implementation, support, and managed services. It offers services for all core SAP modules and technologies like Netweaver and Solution Manager. Globalnest helps clients with end-to-end SAP implementations, upgrades, customizations, and ongoing support to reduce SAP costs and improve operations.
Become A Best Run Inecom Client - Remote Services PlatformInecom001
The Remote Services Platform (RSP) allows customers to remotely monitor, manage, and receive support for their SAP Business One system. It mitigates implementation risks, reduces costs, and helps customers innovate faster. RSP provides real-time system monitoring, health checks, automated reporting of issues, self-healing wizards to resolve problems, streamlined software updates, and automatic maintenance of customer data on SAP systems. RSP simplifies support for SAP Business One by being the primary platform for receiving maintenance and support services.
MSP Best Practice | Using Strategic IT Roadmaps to Get More ContractsDavid Castro
MSP best practices. How to use strategic IT roadmaps to win more business and get larger managed services contracts. Presented by Kaseya and Ant Farm. May 2012.
MSP Best Practice: Using Service Blueprints and Strategic IT Roadmaps to Get ...Kaseya
MSP service delivery expert John Kilian of AntFarm will show you how to use service blueprints and implement strategic IT planning that fully aligns with your managed service offering to help you win more MSP business. New MSP service delivery best practice tips you'll learn how to: Help your clients see through the fog to the road ahead – a smoothly paved road where IT is aligned to meet the needs of their business Collaborate on your client's business goals and objectives and develop the IT strategies to support them Create the roadmap that will serve as the foundation for your client's IT planning and budgeting Deliver seamless integration and program management for the Strategic IT Plan that maps directly into your managed services offering(s) Become the ongoing program manager – a trusted advisor – for implementing new solutions that support the strategic IT plan Protect your managed services revenue from poachers and wannabes
This Presentation gives a snapshot of Gateway\'s Remote IT infrastructure Management Division and its capabilities around various Services of Network, Server, IT Security Infrastructure and desktop / help desk support services.
Azaleos' Managed Exchange Services remotely monitor customers' Exchange servers through patented technology, analyzing over 2,800 data points per minute to proactively manage the environment from their Network Operations Centers. This improves availability, security and performance while reducing costs compared to hosted Exchange solutions. Customers benefit from better user experience and IT teams can focus on other priorities.
Gordon baisley - eircom - Introducing the EDM role with www.softtest.ieDavid O'Dowd
The document introduces a new "Environment Delivery Manager" role to centralize management and control of test environments, fill provisioning gaps, and meet new environment requirements and challenges from concurrent testing of several large projects introducing new platforms. The Environment Delivery Managers would plan, schedule, request, measure, and govern test environments while environment engineers technically deliver, build, configure, create data for, interface, and maintain the environments. An immediate task list focuses the Environment Delivery Managers on both business as usual delivery of environments for projects and implementing a new management framework.
Globalnest is a US-based company with headquarters in New Jersey and offices in India that provides SAP implementation, support, and managed services. It offers services for all core SAP modules and technologies like Netweaver and Solution Manager. Globalnest helps clients with end-to-end SAP implementations, upgrades, customizations, and ongoing support to optimize SAP systems.
Globalnest is a US-based company with headquarters in New Jersey and offices in India that provides SAP implementation, support, and managed services. It offers services for all core SAP modules and technologies like Netweaver and Solution Manager. Globalnest helps clients with end-to-end SAP implementations, upgrades, customizations, and ongoing support to reduce SAP costs and improve operations.
Become A Best Run Inecom Client - Remote Services PlatformInecom001
The Remote Services Platform (RSP) allows customers to remotely monitor, manage, and receive support for their SAP Business One system. It mitigates implementation risks, reduces costs, and helps customers innovate faster. RSP provides real-time system monitoring, health checks, automated reporting of issues, self-healing wizards to resolve problems, streamlined software updates, and automatic maintenance of customer data on SAP systems. RSP simplifies support for SAP Business One by being the primary platform for receiving maintenance and support services.
Gjennomgang System Center og Forefront produkter, nyheter.
Operation Manager, Virtual Machine Manager, Service Manager, Essentials,
Forefront Endpoint Protection, Management i Cloud med Windows Intune. Suite Lisensiering
Outsourcing – case study of Connectis company, Manfred Meier, S&TS&T GROUP
21. April 2010, Slovenia
S&T BUSINESS FORUM »OUTSOURCING – A KEY TO A BETTER COMPETITIVENESS«
Video
http://vimeo.com/22067127
Photo gallery
http://photos.ecetera.si/photos/swfpopup.mg?AlbumID=16312464&AlbumKey=fJ4bU
The document describes Netax's service delivery center (SDC), which offers managed services to partners. The SDC enables partners to expand their technical capabilities across geographies. It allows deployment of multi-technology, multi-location projects and provides high quality support to customers. Key benefits of the SDC include low startup costs, reduced support costs, increased revenues, and operational scaling without adding resources. The SDC features include 24/7 monitoring, a customer self-service portal, and multiple service support levels.
Here are the key points about ERP:
- ERP stands for Enterprise Resource Planning. It is software that allows an organization to use a system of integrated applications to manage business processes like product planning, parts purchasing, maintaining inventories, interacting with suppliers, providing customer service, and tracking orders.
- SAP is one of the largest and most widely used ERP software providers. Their ERP system is called SAP R/3.
- SAP R/3 has integrated modules that allow companies to manage core business functions like finance, manufacturing, supply chain, project management, and human resources.
- Some common SAP modules include sales and distribution, materials management, production planning, financials, controlling,
The document discusses the benefits of switching to video managed services with ACT Conferencing. It notes that managed services can help contain costs with predictable monthly pricing, improve meeting experiences, and boost user adoption of video conferencing. ACT provides comprehensive managed services that include infrastructure management, endpoint monitoring, problem management, room scheduling, and professional services.
This document summarizes an Azaleos webinar on tuning Exchange 2010 for different environments and workloads. The webinar covered topics like sizing Exchange for large mailboxes, virtualizing Exchange, using super dense server solutions, and backup and storage strategies. It introduced Azaleos as an expert in remote management and support of Exchange and other Microsoft applications. Attendees were offered a free Exchange 2010 assessment for exploring an upgrade.
SaaS PPM - How Do You Know When It's Right For You? EPM Live Webinar Presenta...EPM Live
This document discusses SaaS PPM solutions and how to determine if they are right for an organization. It covers the evolution of SaaS models from fully hosted to fully outsourced. Key readiness factors for SaaS include having defined business processes, integration requirements, security specifications, bandwidth assessment, uptime requirements, and testing/problem resolution processes. The benefits of SaaS PPM include lower initial costs, paying only for what is used, faster implementations, reduced management requirements, and lower upgrade/switching costs. The document promotes EPM Live as a SaaS PPM solution that can meet organizations' needs.
TeleManagement Forum OSSera Case Study - AIS Thailand Service Manager Present...Mingxia Zhang, Ph.D.
Tuesday, February 7th, 5:30 - 5:50 PM
Using Frameworx in Implementing a Unified Service Management Tool –Improving Organizational Collaboration and Communication
Examining the drivers for developing a Unified Service Management Tool to improve business processes at the service level in the Strategy, Infrastructure, and Product (SIP) area as well as Operations.
Outlining the development of an enterprise-wide Service Management application, which enabled solidification of the Service Development and Management processes in the SIP area and Service Management and Operation processes
Quantifying the benefits in terms of information sharing, process unification/implementation, cost saving and revenue increasing in service management
Homine is an IT consulting firm that has been operating for over 10 years. It provides expertise in areas like SAP implementation and maintenance, business intelligence solutions, and electronic document solutions. Homine aims to understand client needs and guarantee a return on investment through customized consulting services and business solutions. It prides itself on its ethical values, flexibility, knowledge sharing, and high quality work.
This document discusses how mid-sized companies can transform their IT operations with the help of a managed services provider. It covers challenges with managing increasingly complex virtualized environments and unified communications systems. The document then summarizes how NetEnrich offers virtualization and unified communications management services, including planning, configuration, service management, and ensuring compliance.
NCR offers secure hosting services that can improve application availability, speed up deployment, and reduce costs for businesses. Their services transform businesses by lowering expenses through shifting from upfront capital costs to lower hosted system costs. Applications can be deployed quickly and infrastructure and personnel costs reduced. NCR ensures high availability and focuses on security so clients can focus on their core business. Their data centers provide 24/7 monitoring and protection for critical applications.
PC Mall is a $1.5 billion technology reseller founded in 1987 with approximately 2,300 employees. It offers a range of professional services including data centers, networks, cloud services, managed services, and IT lifecycle services. It has a portfolio of strong value-added services including experience, scalability and knowledge, flexibility, and manufacturer authorizations. PC Mall aims to provide customized, technology-driven solutions to its customers.
The document describes several IT service management processes including IT service continuity management, service level management, service catalog management, availability management, and information security management. Each process section lists key activities and automation tools used for that process. The overall document provides an overview of different ITSM processes and how they are implemented and managed through various automation tools.
PBA Solutions leverages a wide variety of technologies to develop highly customized and scalable commercial applications for customers. PBA Solutions is a member of the PBA Group, which includes companies that provide bearings, components, power transmission, aircraft spare parts, and other products. PBA was established in 1987 and now has over 200 employees in 12 countries worldwide.
Gateway TechnoLabs provides application development and IT outsourcing services to reduce clients' costs and improve productivity. With over 12 years of experience and 1000+ IT professionals, Gateway offers remote infrastructure management (RIM) to design, deploy, manage, and maintain clients' IT infrastructure globally. Gateway's RIM division aims to be an end-to-end provider of outsourced IT infrastructure management services covering servers, networks, security, desktops and more through flexible pricing models and global delivery.
Real-time Data Distribution: When Tomorrow is Too LateInside Analysis
The document outlines an upcoming webinar series from The Bloor Group called #briefr. Each month will focus on a different technology topic related to enterprise software. The September webinar will focus on data integration, October on databases, November on cloud computing, December on innovators in technology, and January on architecture. The webinars aim to provide in-depth analysis of innovative technologies, give vendors a chance to explain their products, and allow audiences to ask questions. The document also includes information about speakers from Sybase, an SAP company, who will present on Sybase Replication Server in an upcoming webinar.
The document discusses a mobile solution called FieldService that provides service technicians access to critical information when working in the field. It allows technicians to view service histories, inventory statuses, work orders and messages in real-time. This improves efficiency, strengthens customer relationships and ensures technicians have the necessary parts to complete jobs successfully. The solution keeps core systems like ERP and CRM updated at all times from any location.
1) The document discusses IBM's enterprise Java application platform and trends in enterprise Java applications.
2) It describes how IBM's platform supports technologies like SOA, Web 2.0 and cloud computing to help enterprises meet trends toward faster time to value, business agility, efficiency and higher performance.
3) The platform provides services for business, interaction, process, information and management that can be used to build scalable and secure enterprise applications.
SaaS Operations Practice Overview SoftServe DevOpsSoftServe
This document provides an overview of SoftServe's SaaS Operations Practice. It discusses how DevOps aims to improve communication between development, operations, and quality assurance teams. SoftServe sees DevOps involving activities like capacity management, storage, environment management, application management, monitoring, and disaster recovery. The document outlines SoftServe's SaaS Operations Framework that can provision infrastructure quickly and centrally manage deployments, monitoring, backups, and more. It also describes how SoftServe can assess a client's DevOps maturity and provide recommendations.
This document provides an introduction to Cool Vendor 2010, a company focused on high software technology for telecommunications. It has over 100 daily users of its IAP solutions, processes over 15 million CDRs daily, and manages networks from over 50 technologies. The company has a history of over 15 years, is ISO and ITIL certified, and provides customized OSS/BSS solutions and services to telecom and other sectors such as utilities and energy.
The document discusses Novell's Virtual Desktop Infrastructure (VDI) solution called R.E.D.I. It notes that VDI has gone through a hype cycle, from a peak of inflated expectations to a trough of disillusionment as solutions became complex and costly. Novell's R.E.D.I. solution aims to help VDI climb the slope of enlightenment by providing an integrated approach leveraging Novell's strengths in identity management, systems management, and security to deliver a more optimized and productive VDI environment.
IAPsolutions is expert in advanced management of infrastructures, services and business processes, with over 10 years of experience in the market. The technology, solutions and products offered by IAPsolutions provide Operational Support Systems (OSS) and Business Support Systems (BSS) to operators and infrastructure managers.
As a leader in next generation software engineering and under the “managing technology” motto, IAPsolutions provides added value, excellence and efficiency in the management of technology and services, maximising the automatization of the operation processes, independently of the appliances, equipments and manufacturers that take part on them.
Gjennomgang System Center og Forefront produkter, nyheter.
Operation Manager, Virtual Machine Manager, Service Manager, Essentials,
Forefront Endpoint Protection, Management i Cloud med Windows Intune. Suite Lisensiering
Outsourcing – case study of Connectis company, Manfred Meier, S&TS&T GROUP
21. April 2010, Slovenia
S&T BUSINESS FORUM »OUTSOURCING – A KEY TO A BETTER COMPETITIVENESS«
Video
http://vimeo.com/22067127
Photo gallery
http://photos.ecetera.si/photos/swfpopup.mg?AlbumID=16312464&AlbumKey=fJ4bU
The document describes Netax's service delivery center (SDC), which offers managed services to partners. The SDC enables partners to expand their technical capabilities across geographies. It allows deployment of multi-technology, multi-location projects and provides high quality support to customers. Key benefits of the SDC include low startup costs, reduced support costs, increased revenues, and operational scaling without adding resources. The SDC features include 24/7 monitoring, a customer self-service portal, and multiple service support levels.
Here are the key points about ERP:
- ERP stands for Enterprise Resource Planning. It is software that allows an organization to use a system of integrated applications to manage business processes like product planning, parts purchasing, maintaining inventories, interacting with suppliers, providing customer service, and tracking orders.
- SAP is one of the largest and most widely used ERP software providers. Their ERP system is called SAP R/3.
- SAP R/3 has integrated modules that allow companies to manage core business functions like finance, manufacturing, supply chain, project management, and human resources.
- Some common SAP modules include sales and distribution, materials management, production planning, financials, controlling,
The document discusses the benefits of switching to video managed services with ACT Conferencing. It notes that managed services can help contain costs with predictable monthly pricing, improve meeting experiences, and boost user adoption of video conferencing. ACT provides comprehensive managed services that include infrastructure management, endpoint monitoring, problem management, room scheduling, and professional services.
This document summarizes an Azaleos webinar on tuning Exchange 2010 for different environments and workloads. The webinar covered topics like sizing Exchange for large mailboxes, virtualizing Exchange, using super dense server solutions, and backup and storage strategies. It introduced Azaleos as an expert in remote management and support of Exchange and other Microsoft applications. Attendees were offered a free Exchange 2010 assessment for exploring an upgrade.
SaaS PPM - How Do You Know When It's Right For You? EPM Live Webinar Presenta...EPM Live
This document discusses SaaS PPM solutions and how to determine if they are right for an organization. It covers the evolution of SaaS models from fully hosted to fully outsourced. Key readiness factors for SaaS include having defined business processes, integration requirements, security specifications, bandwidth assessment, uptime requirements, and testing/problem resolution processes. The benefits of SaaS PPM include lower initial costs, paying only for what is used, faster implementations, reduced management requirements, and lower upgrade/switching costs. The document promotes EPM Live as a SaaS PPM solution that can meet organizations' needs.
TeleManagement Forum OSSera Case Study - AIS Thailand Service Manager Present...Mingxia Zhang, Ph.D.
Tuesday, February 7th, 5:30 - 5:50 PM
Using Frameworx in Implementing a Unified Service Management Tool –Improving Organizational Collaboration and Communication
Examining the drivers for developing a Unified Service Management Tool to improve business processes at the service level in the Strategy, Infrastructure, and Product (SIP) area as well as Operations.
Outlining the development of an enterprise-wide Service Management application, which enabled solidification of the Service Development and Management processes in the SIP area and Service Management and Operation processes
Quantifying the benefits in terms of information sharing, process unification/implementation, cost saving and revenue increasing in service management
Homine is an IT consulting firm that has been operating for over 10 years. It provides expertise in areas like SAP implementation and maintenance, business intelligence solutions, and electronic document solutions. Homine aims to understand client needs and guarantee a return on investment through customized consulting services and business solutions. It prides itself on its ethical values, flexibility, knowledge sharing, and high quality work.
This document discusses how mid-sized companies can transform their IT operations with the help of a managed services provider. It covers challenges with managing increasingly complex virtualized environments and unified communications systems. The document then summarizes how NetEnrich offers virtualization and unified communications management services, including planning, configuration, service management, and ensuring compliance.
NCR offers secure hosting services that can improve application availability, speed up deployment, and reduce costs for businesses. Their services transform businesses by lowering expenses through shifting from upfront capital costs to lower hosted system costs. Applications can be deployed quickly and infrastructure and personnel costs reduced. NCR ensures high availability and focuses on security so clients can focus on their core business. Their data centers provide 24/7 monitoring and protection for critical applications.
PC Mall is a $1.5 billion technology reseller founded in 1987 with approximately 2,300 employees. It offers a range of professional services including data centers, networks, cloud services, managed services, and IT lifecycle services. It has a portfolio of strong value-added services including experience, scalability and knowledge, flexibility, and manufacturer authorizations. PC Mall aims to provide customized, technology-driven solutions to its customers.
The document describes several IT service management processes including IT service continuity management, service level management, service catalog management, availability management, and information security management. Each process section lists key activities and automation tools used for that process. The overall document provides an overview of different ITSM processes and how they are implemented and managed through various automation tools.
PBA Solutions leverages a wide variety of technologies to develop highly customized and scalable commercial applications for customers. PBA Solutions is a member of the PBA Group, which includes companies that provide bearings, components, power transmission, aircraft spare parts, and other products. PBA was established in 1987 and now has over 200 employees in 12 countries worldwide.
Gateway TechnoLabs provides application development and IT outsourcing services to reduce clients' costs and improve productivity. With over 12 years of experience and 1000+ IT professionals, Gateway offers remote infrastructure management (RIM) to design, deploy, manage, and maintain clients' IT infrastructure globally. Gateway's RIM division aims to be an end-to-end provider of outsourced IT infrastructure management services covering servers, networks, security, desktops and more through flexible pricing models and global delivery.
Real-time Data Distribution: When Tomorrow is Too LateInside Analysis
The document outlines an upcoming webinar series from The Bloor Group called #briefr. Each month will focus on a different technology topic related to enterprise software. The September webinar will focus on data integration, October on databases, November on cloud computing, December on innovators in technology, and January on architecture. The webinars aim to provide in-depth analysis of innovative technologies, give vendors a chance to explain their products, and allow audiences to ask questions. The document also includes information about speakers from Sybase, an SAP company, who will present on Sybase Replication Server in an upcoming webinar.
The document discusses a mobile solution called FieldService that provides service technicians access to critical information when working in the field. It allows technicians to view service histories, inventory statuses, work orders and messages in real-time. This improves efficiency, strengthens customer relationships and ensures technicians have the necessary parts to complete jobs successfully. The solution keeps core systems like ERP and CRM updated at all times from any location.
1) The document discusses IBM's enterprise Java application platform and trends in enterprise Java applications.
2) It describes how IBM's platform supports technologies like SOA, Web 2.0 and cloud computing to help enterprises meet trends toward faster time to value, business agility, efficiency and higher performance.
3) The platform provides services for business, interaction, process, information and management that can be used to build scalable and secure enterprise applications.
SaaS Operations Practice Overview SoftServe DevOpsSoftServe
This document provides an overview of SoftServe's SaaS Operations Practice. It discusses how DevOps aims to improve communication between development, operations, and quality assurance teams. SoftServe sees DevOps involving activities like capacity management, storage, environment management, application management, monitoring, and disaster recovery. The document outlines SoftServe's SaaS Operations Framework that can provision infrastructure quickly and centrally manage deployments, monitoring, backups, and more. It also describes how SoftServe can assess a client's DevOps maturity and provide recommendations.
This document provides an introduction to Cool Vendor 2010, a company focused on high software technology for telecommunications. It has over 100 daily users of its IAP solutions, processes over 15 million CDRs daily, and manages networks from over 50 technologies. The company has a history of over 15 years, is ISO and ITIL certified, and provides customized OSS/BSS solutions and services to telecom and other sectors such as utilities and energy.
The document discusses Novell's Virtual Desktop Infrastructure (VDI) solution called R.E.D.I. It notes that VDI has gone through a hype cycle, from a peak of inflated expectations to a trough of disillusionment as solutions became complex and costly. Novell's R.E.D.I. solution aims to help VDI climb the slope of enlightenment by providing an integrated approach leveraging Novell's strengths in identity management, systems management, and security to deliver a more optimized and productive VDI environment.
IAPsolutions is expert in advanced management of infrastructures, services and business processes, with over 10 years of experience in the market. The technology, solutions and products offered by IAPsolutions provide Operational Support Systems (OSS) and Business Support Systems (BSS) to operators and infrastructure managers.
As a leader in next generation software engineering and under the “managing technology” motto, IAPsolutions provides added value, excellence and efficiency in the management of technology and services, maximising the automatization of the operation processes, independently of the appliances, equipments and manufacturers that take part on them.
This document discusses HP's IT Operations Management solutions. It describes how the solutions can automate, manage, secure and optimize IT investments across web, mobile and cloud environments. The core components of the HP IT Performance Suite are also summarized, including application lifecycle management, operations management, and information lifecycle management. Actual customer results demonstrating cost savings and efficiency gains are also highlighted.
This document discusses HP's IT Operations Management solutions. It describes how the solutions can automate, manage, secure and optimize IT investments across web, mobile and cloud environments. The core components of the HP IT Performance Suite are also summarized, including strategies for application lifecycle management, operations management, and information lifecycle management. Actual customer results demonstrating cost savings and efficiency gains are also highlighted.
Remote Infrastructure Management Capability provides managed services for clients' IT infrastructure globally. It offers server, network, security and application management as well as virtualization, desktop, cloud management and other services. It has expertise across various technologies including Microsoft, Linux, networking and security products. It aims to improve clients' ROI, reduce costs and risks through flexible scalable support delivered using mature processes.
This document discusses bridging the gap between agile delivery and IT operations. It identifies quality, automation, and portability as keys to achieving this. Quality is important for the developer and operations relationship. Automation allows for continuous testing, faster feedback, and more stable releases. Portability ensures consistent auto-deployment across environments like development, testing, staging and production both on-premise and in various cloud vendors.
This document summarizes a presentation about DevOps as System Administration 2.0. It introduces the speaker, Roman Pavlyuk, and provides a brief history of IT administration. It describes how IT has evolved from managing infrastructure to delivering services. It then outlines the typical service model and key responsibilities in operating a service, such as tools, infrastructure, maintenance, operations, support, and continuous improvement. Finally, it discusses how DevOps engineers help facilitate the development and operations of software-as-a-service through activities like provisioning, operations, monitoring, and disaster recovery.
Checking the health of your active directory enviornmentSpiffy
The document discusses checking the health of an Active Directory environment. It covers major components like Active Directory replication, SYSVOL replication, name resolution, and domain controller health. It emphasizes the importance of disaster recovery for Active Directory. Some best practices include regularly monitoring replication, event logs, and domain controller health. It's important to configure backups and have a disaster recovery plan to address issues like data loss or loss of domain controllers.
Net@Work Client Presentation with Security Ray Glass
This document provides an overview of Net@Work, a technology integration company based in North America. Some key points:
- Net@Work was founded in 1996 and has over 200 employees serving over 4,500 clients.
- They offer a wide range of IT services including consulting, infrastructure support, security services, and managed IT services.
- For security assessments, Net@Work performs vulnerability scans, reviews security policies, analyzes third-party risks, and provides recommendations to improve security controls. They categorize risks as high, medium, or low.
- Net@Work recommends ongoing security assessments at least annually to ensure protections remain effective over time. Quarterly assessments are ideal.
Uneecops Technologies Ltd is an IT solutions provider founded in 1996 and headquartered in New Delhi, India. It has 3 divisions - hardware, software, and BPO - with a group turnover of over 70 crore INR. Uneecops provides IT services across various industry verticals to over 300 clients. It offers application development, ERP implementation, CRM consulting, and support services. Uneecops utilizes the SAP Business One platform and has 50+ resources with extensive training and certifications in SAP. It follows a defined implementation cycle and support process to deliver world-class services to clients across industries like engineering, automotive, education and more.
Netax's Service Delivery Center provides managed services such as infrastructure, security, monitoring and reporting through a unified platform. The SDC enables partners to expand their technical capabilities and offer services to customers across multiple locations. Key benefits include low costs, reduced support costs, increased revenues and profitability through new business opportunities. The SDC features a 24/7 infrastructure, proactive monitoring, and customer self-service portal.
The Project Network is an independent company founded in 1997 that provides programme management, project management, technical consultancy, and technical solutions services. It has 80 employees and experience working in the UK, Ireland, and wider EMEA region on both domestic and global projects. The company focuses on experienced personality-driven teams that are innovative, pragmatic, and commercially aware.
October 2008 - Transforming from Help Desk to Service Desk, Lowering TCOIT Service and Support
This document provides an overview of transforming a help desk into a more strategic service desk. It discusses key concepts like implementing more proactive processes through automation and knowledge management to address common help desk issues and lower costs. Metrics and key performance indicators for processes like incident, problem, and change management are reviewed. The benefits of a service desk over a help desk are described, such as providing a single point of contact and focusing on customer service. Software asset management is also introduced as an emerging area of focus.
This document discusses securing and governing APIs for cloud services. It notes that API security and governance is a bigger issue than just individual technical challenges, and should include common practices across authorization, authentication, logging, auditing, reporting, version control, and policy enforcement. The document proposes using a Layer 7 gateway to provide a centralized API and SOA governance layer to address these issues at scale for cloud services.
The 10-step document outlines a process for mobile operators to implement an effective 4G service assurance strategy. It begins with evaluating current assurance systems and processes, then developing key performance indicators. Next, it recommends integrating network inventory, automating trouble management, and implementing a centralized repository for performance data. Further steps include service quality management, customer experience management, service level agreements, and integrating new 4G network elements. The goal is to continuously improve processes to enhance the subscriber experience and lower costs. A case study example shows how one operator achieved a 30% reduction in costs through these assurance simplification steps.
Mms201 Optimize Your Server Infrastructureguestd9aa5
This document summarizes key solutions for optimizing server infrastructure from Microsoft Corporation. It begins by identifying the top challenges facing server infrastructure including technology changes, security, costs and maintaining uptime. It then outlines four priority solutions: data center management, secure messaging and collaboration, information protection and secure access. The document proceeds to provide overviews of each solution, describing how they can help control costs, improve security and availability, and increase agility. It includes case studies highlighting how other organizations have benefitted from implementing the solutions.
The document discusses performance and scalability features in SQL Server 2008. It summarizes ways to optimize performance including query processing improvements, tuning tools, and separating workloads. It also discusses scaling up using larger hardware and improving concurrency. Methods to scale out include distributed partitioned views, peer-to-peer replication, and scale-out Analysis Services to distribute the load across multiple servers. Overall the document provides an overview of SQL Server 2008's capabilities for ensuring high performance and scalability as data and workload demands increase.
AI Transformation Playbook: Thinking AI-First for Your BusinessArijit Dutta
I dive into how businesses can stay competitive by integrating AI into their core processes. From identifying the right approach to building collaborative teams and recognizing common pitfalls, this guide has got you covered. AI transformation is a journey, and this playbook is here to help you navigate it successfully.
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Cover Story - China's Investment Leader - Dr. Alyce SUmsthrill
In World Expo 2010 Shanghai – the most visited Expo in the World History
https://www.britannica.com/event/Expo-Shanghai-2010
China’s official organizer of the Expo, CCPIT (China Council for the Promotion of International Trade https://en.ccpit.org/) has chosen Dr. Alyce Su as the Cover Person with Cover Story, in the Expo’s official magazine distributed throughout the Expo, showcasing China’s New Generation of Leaders to the World.
Efficient PHP Development Solutions for Dynamic Web ApplicationsHarwinder Singh
Unlock the full potential of your web projects with our expert PHP development solutions. From robust backend systems to dynamic front-end interfaces, we deliver scalable, secure, and high-performance applications tailored to your needs. Trust our skilled team to transform your ideas into reality with custom PHP programming, ensuring seamless functionality and a superior user experience.
Presentation by Herman Kienhuis (Curiosity VC) on Investing in AI for ABS Alu...Herman Kienhuis
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Tired of chasing down expiring contracts and drowning in paperwork? Mastering contract management can significantly enhance your business efficiency and productivity. This guide unveils expert secrets to streamline your contract management process. Learn how to save time, minimize risk, and achieve effortless contract management.
Discover the Beauty and Functionality of The Expert Remodeling Serviceobriengroupinc04
Unlock your kitchen's true potential with expert remodeling services from O'Brien Group Inc. Transform your space into a functional, modern, and luxurious haven with their experienced professionals. From layout reconfiguration to high-end upgrades, they deliver stunning results tailored to your style and needs. Visit obriengroupinc.com to elevate your kitchen's beauty and functionality today.
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L'indice de performance des ports à conteneurs de l'année 2023SPATPortToamasina
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1. Secure your SAP system
Have you ever faced below problems regarding your SAP system?
l You worry about information security regarding your mission critical data
l You don’t have safe and regular data backups
l Slow operation of your system or unexpected breakdown cause loss in your business
l Overload of IT colleagues cause difficulty to keep up with fast development of SAP technology
l You worry about information security regarding your mission critical business data
l New business lines, locations or volume growth claim felxible and scalable IT infrastructure
l You want to have transparent and plannable IT costs
HostLogic's SAP Hosting Service can take over all the troubles of your SAP
operation and guarantees secure running.
2. What does SAP Hosting service offers to you?
IT security Guarantees
l Datacenters with high level security l Guarantees and responsibilities by contract
l Identification to enter l Penalty - in case of failure in fulfillment of
l UPS contract
l 24x7 server operation
l Redundant data backups in different locations
l Operation without data loss Constantly available professional help
l Central helpdesk with constant availability
l Professional experts continous availability
l High quality HelpDesk with WEB access
Efficiency
l l Multilevel support organization
Handling new claims with experience and
competency
l Fast answers on problems
l Flexible service packages as needed Secure operation
l Guaranteed availability of system
l Secure and high-end hardware environment
l Operation by SAP standards
Professional HelpDesk
l SAP audited technology and processes
l ISO qualified operation
l
Predictible costs
ITIL based support l
l
No initial investment
Certified experts l Easy to plan monthly fee
l Cost is service fee not asset
The elements of HostLogic SAP Hosting solutions
Backup & recovery
Efficiency optimization
High availability environment
Fine tuning environment
Set up VPN Network
Configure routers
Database
Acces Security management
Network controll Services
Management Virus protection
Capacity management
Backup & Restore
Sizing
management
Hardver setting
SAP Monitoring & Alert
Facility management System
Data Center Escalation maganement
Operational preparation HOSTING Management
Management Release management
Sewrvices
SERVICES Performance, Availability &
Continuity Management
Data and storage
Backup strategy
management
Support packages
Transportation management Service
SAP Basis Incident & Problem
Mandant copy Desk management
Co-ordination of SAP Services Operation Services Change management
Proactive system management
Service Level management
Early Watch Health Check
Load balance
SAP contact management
Multilevel support
3. What kind of results can you expect on each area of your operation?
Effective internal IT Lower cost of operation
Your IT staff should not gain a deep knowledge of Service fee of hosting is predictable, can be easily
the operation of your new ERP system. Your IT staff calculated as a fix monthly fee. No need to invest in
should handle only those tasks they can easily and expensive new hardwares, spend on extra capaci-
confidently handle, all other tasks can be passed to tiy or unexpecxted problems and requirements,
the Hosting provider. employ new experts or teach colleagues.
Expert knowledge Stable SAP system
You can always count with availability of profes- SAP availability should be permanent and stable,
sional experts, who have a deep knowledge of the like water from the pipe. Your provider assures per-
system. You don't have to find and pay expensive manent and stable availability, no breakdowns or
consultants every time you have a problem. unavailability will cause you worries and losses in
business.
Ferrero Lufthansa Technik
"Ferrero Hungary decided to rely on an external "We needed a flexible, professional partner with
SAP service partner, HostLogic, to increase inter- international experience in SAP operation, busi-
nal efficiency and flexibility - by taking advantage ness consulting and implementation. We have
of HostLogic's focus on SAP technology and had several projects so far, all of these were ful-
experience in SAP hosting and application man- filled precisely according to the contract.
agement services. Thanks to this partnership, In my opinion HostLogic is a client oriented, reli-
Ferrero people can free up quality time for core able partner, who offers complete professional
business activities." services for affordable prices.
I can recommend HostLogic to anyone who wants
to support its business processes with a correct IT
partner. "
Stefano Brandinali
Director János Kendelényi
Project Management Office CIO
Ferrero Group Lufthansa Technik
www.ferrero.hu www.lht-budapest.com
Why to choose SAP Hosting service?
l Professional - no limitation on IT skills and capacities
l Fast - save customer time & efforts
l Flexible in service period & scope - better support for business needs
l Better TCO - cheaper and reasonable
l Reliable service levels - you get what you paid for
l Responsible provider - Operation risk managed
l No investment - release capital
l Easy to plan cost - transparent IT cost for business
l Evergreen concept - better support business changes and needs
l No problems with ERP-IT - concentrate on the core business
l Set free liquid capital for additional investment (alternative cost)
l Scalable - can grow with your business
l Operating cost - cost of service, not of asset
4. Why to choose HostLogic?
l The only one SAP Advanced Hosting partner in the CEE region
l Technology & Services specialized exclusively in SAP
l Advanced level SAP Hosting certification since 2002
l International and regional Help Desk with certified SAP support consultants
l All inclusive SAP hosting service to run your business smart and effective
l SAP application service provided in 9 countries
l Data centers with highest technology and security level
l International experience and quality for reasonable price
l Operating 100+ central SAP servers
l ITIL based support processes
Lekkerland Euronics
"We needed to find a professional IT company "Taking everything into account I think hosting
to separate and take over the operation of our service is much more cost effective than opera-
SAP system in Hungary. Finally we chose tiong your own system. In my opinion hosting is
HostLogic, becuase we felt it is the company not a luxury service. If there is no extreme situa-
who can provide the best support for such a tion and need, like for a special research compa-
company, who is not very familiar with IT. ny, it is luxury to build up and run your own pro-
HostLogic very quickly saw through our claims fessional and experienced IT department for SAP
and offered us a complete professional service operation.
for the operation of our SAP. Compared to the We have been partnering with HostLogic for 8
high level of service, their proposal was so com- years, and now we renewed our contract again for
petitive we could not choose anyone else." 4 years more. I think this is someting that can
best show our satisfaction with both the SAP sys-
tem and the Hosting service."
Ferenc Haiman Ferenc Wieder
CEO IT and investment manager
Lekkerland Ltd. Vöröskõ Ltd.
www.lekkerland.hu www.euronics.hu
www.hostlogic.com
HostLogic Ltd.
HostLogic Kft. Telefon: + 36 1 237 1730
1134 Budapest, Váci út 45. 49.
H-1134 Budapest, Váci út Fax: + 36 1 350 4113
Atrium Office
DC Park irodaház Email: info@hostlogic.hu
Phone: + 36 1 237 1730 www.hostlogic.hu
Email: info@hostlogic.com