This document provides details about Susan Cochrane including her contact information, interests, systems experience, technical skills, qualifications, career objective, and professional experience working in finance and administration roles for Toowoomba Health Service District and Mater Misericordiae Health Services Brisbane. Her most recent role is as a Business Support Officer for Toowoomba Health Service District since September 2016 and her previous role was as a Finance Officer for Mater Health Services from August 2008 to September 2016.

1. NAME Susan COCHRANE
MOBILE PHONE 0414 975 898
EMAIL susanc67@hotmail.com.au
RESIDES 1/11 Rivett St, South Toowoomba
INTERESTS Reading, craft, cooking & family time
SYSTEMS EXPERIENCE Myob Premier, SAP ERP
Microsoft Dynamics Navision, Kronos,
Cabcharge Taxi Management System
Microsoft Office – Excel, Word, Outlook, Powerpoint & Access
Hospital Based Corporate Information System (HBCIS)
Client Event Server Application (CESA)
PracSoft Medical Computing
TECHNICAL SKILLS 98% accuracy typing 63 WPM
Australian Council on Healthcare Standards Electronic
Assessment Tool (ACHS EAT)
QUALIFICATIONS Certificate IV in Frontline Management
Certificate II & III Government
Excel Basic and Intermediate
Statement of Attainment Medical Reception & Terminology
CAREER OBJECTIVE To make a valuable contribution to the organisation in which
I’m employed as a motived member of the team. To further my
experience through different challenges in a new environment.
To use as many of my skills and experiences as I can to
provide a valuable service to my work mates and those I am
in contact with.
PROFESSIONAL EXPERIENCE
TOOWOOMBA HEALTH SERVICE DISTRICT
Business Support Officer 19/09/16 – current (on contract to 30/6/17)

2. • Reviewing and coding invoices in AAPS
• Entering Ipad surveys in Survey Monkey, Prime CF and then onto the excel spreadsheet for viewing
by team leaders
FAMMIS – processing requisitions, checking on payments and reporting
Using DSS to generate regular and ad hoc reports
Agency and Contracted Doctors and Nurses payments incl confirming they have worked
Creating Excel spreadsheets to capture required data, including using pivot tables and formulas
Filing, electronic and hard copies
• Creating monthly Journals in DSS, and FAMMIS
Journals

3. MATER MISERCIORDIAE HEALTH SERVICES BRISBANE LTD
Mater Health Services comprises several hospitals, health centres, a world class medical research
institute, and pathology and pharmacy businesses – all with one aim, to provide exceptional care.
Finance Officer August 2008 – 9/09/16
As a core member of the Finance and Supply Services Team, my role as the Finance Officer
includes:
• Process daily, weekly and monthly accounts payable invoices, using Navision.
Prepare and process monthly accruals.
Process staff claims and liaise with HRM in relation to these.
Processing patient and health fund refunds.
Process monthly stipends and scholarships payments
Invoice matching with purchase orders.
Collate and process nursing and other agency invoices and inbound secondment, matching to
agreements and cost centres.
Process petty cash claims.
Maintain excellent customer service by ensuring creditors and internal staff queries are
addressed and any discrepancies resolved promptly.
Implemented training and procedural manuals for the AP Team
Key Achievements
Created an excel spread sheet to reduce time taken for monthly accrual from 2 days to under 4
hours.
Introduced a checking system to stop double payments to suppliers.
Created system specific templates for uploading multiple invoices, saving processing time
MATER COMMUNITY CLINIC – KIDS IN MIND
Kids in Mind (formerly Child and Youth Mental Health Service CYMHS) provides specialist mental health
services for children and young people up to 18 years of age with severe and/or complex mental health
problems.
Clinical Support Officer November 1998 – August 2008
As a core member of the Kids in Mind administration team my role encompassed the below varying
duties
• Preparing and disseminating correspondence.
Process petty cash claims.
Administrative management of client charts.

4. Minute taking and typing of weekly staff meetings.
Preparing and placing stationery orders.
Processing of accounts payable invoices.
Client liaison – including greeting and appointment setting.
WHS Officer.
Transport bookings for staff.
Analysis and submission of mileage claims.
Repair and maintenance management for buildings and vehicles.
Training of allied health students in WPH&S, clinical processes and chart layouts and reporting.
All other administrative duties including mail distribution, photocopying, filing and telephones.
Key achievements
o During this time I undertook the A/Senior Administration Officer role for 1 month.
o Successfully organised move from premises being urgently renovated with 2 weeks’
notice. This included locating a temporary office for staff to be based in, storage of all
furniture and charts, off site secure room bookings for client interviews and redirection
of phones.
I hold a current C class Drivers Licence
REFERENCES
Leanne Gurney , AP Supervisor – Mater Health Services – Ph 07 3163 8531
email llllllll eanne.Gurney3@mater.org.au