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BALANCING INNOVATION & RISK
THROUGH IT GOVERNANCE IN DIGITAL BANKING ERA
WEBINAR SEPTEMBER 2019
Presented by Aboeryzal Ahmed Koesyairy
IT GOVERNANCE IN BANKING SECTOR (CASE STUDY BNI)
Departemen Sistem Informasi
Fakultas Teknologi Informasi & Komunikasi
Institut Teknologi Sepuluh Nopember
ADAPTIVE IT GOVERNANCE
IN DIGITAL BANKING ERA
Case Study BNI
Balancing Innovation & Risk Through IT Governance in Digital Banking Era
8
IT GOVERNANCE COMPONENT
Balancing Innovation & Risk Through IT Governance in Digital Banking Era 9
In Banking Sector (BNI)
STRUCTURE
BNI Memiliki Satu Area Direktur
Teknologi Informasi (CIO)
Divisi IT Solution
Divisi IT Operation
Unit Information Security
Divisi Data Management
PROCESS
Dirangkum dalam Kebijakan,
Prosedur, Standar yang mengacu
pada POJK 38/POJK.03/2017 dan
PERMEN BUMN PER02/MBU/2013
Memiliki IT Strategic Plan
Standar/Framework/Best Practice
yang digunakan:
TOGAF, COBIT, ITIL V3, ISO 27001,
ISO 9001, ISO 20000
Memastikan Kepatuhan terhadap
Regulasi OJK, BI, BUMN, dll
Source: IT Governance, Weill and Ross, Chapter 4 , Set of IT Governane Mechanism
COMMUNICATION
Delegasi/Disposisi melalui otomasi e-
office.
Pengambilan keputusan strategic
melalui Komite/Forum
Risk management awareness
Executive Information Dashboard
IT DECISION MAKING
Balancing Innovation & Risk Through IT Governance in Digital Banking Era 10
IT PRINCIPLE DECISIONS
IT ARCHITECTURE
DECISIONS
IT INFRASTRUCTURE
DECISIONS
BUSINESS APPLICATION
NEEDS
IT INVESTMENT &
PRIORITIZATION
DECISIONS
Dari Satuan Kerja TI dengan Masukan dari Bisnis Unit
Dari Satuan Kerja TI
Dari Satuan Kerja TI
Dari Bisnis Unit dengan
Masukan dari Satuan Kerja TI
Melalui Forum/Komite
berasam Bisnis Unit,
Penganggaran, dan
Satuan Kerja TI
Source: P. Weill and J. Ross, IT Governance: How Top Performers Manage IT Decision Rights for Superior Results, Harvard Business School Press, 2004
In Banking Sector (BNI)
New School Governance is
Focused on Strategy Execution and
Risk Balancing
(Adaptive)
Balancing Innovation & Risk Through IT Governance in Digital Banking Era 11
Old School Governance is
Focused on Compliance
and Minimizing Risk
Research Gartner – Adaptive IT Governance
daptive Governance
Balancing Innovation & Risk Through IT Governance in Digital Banking Era 12
“The organizational capability that
determines the governance styles
and mechanisms that will deliver
required business outcomes in a
given context."
Adaptive IT Governance – Gartner Research
A
Adaptive IT Governance Style
Balancing Innovation & Risk Through IT Governance in Digital Banking Era 13
Autonomous
Agility
Outcomes
Control
IT Policy, Prosedur,
Standard, AM
Based on Regulatory
(POJK, PBI)
Customer Focus,
Business collab,
DevSecOps
Scrum, agile dev, cloud
Adaptive IT Governance – Gartner Research
Control-Based Style
According to rules, policies, standards, directives and compliance
requirements from regulators dominates this command-and-control
style of governance.
Outcome-Based Style
Achieving business outcomes while balancing risk, return and
performance on investments within the enterprise guardrails.
Agility-Based Style
Empowering roles and teams with the authority to make distributed
and/or mandated decisions that create value for the business; relying
more on people’s competencies, principles, attitudes and ways of
working, rather than authority and/or rules.
Autonomous-Based Style
Driving value and managing risk from decisions made in real time by
people and things.
Adaptive IT Governance Model
Balancing Innovation & Risk Through IT Governance in Digital Banking Era 14
Balancing Innovation & Risk Through IT Governance in Digital Banking Era 15
"IF EVERYTHING SEEMS UNDER
CONTROL, YOU'RE NOT GOING
FAST ENOUGH."
Mario Andretti

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Adaptive it governance in digital banking era

  • 1. BALANCING INNOVATION & RISK THROUGH IT GOVERNANCE IN DIGITAL BANKING ERA WEBINAR SEPTEMBER 2019 Presented by Aboeryzal Ahmed Koesyairy IT GOVERNANCE IN BANKING SECTOR (CASE STUDY BNI) Departemen Sistem Informasi Fakultas Teknologi Informasi & Komunikasi Institut Teknologi Sepuluh Nopember
  • 2. ADAPTIVE IT GOVERNANCE IN DIGITAL BANKING ERA Case Study BNI Balancing Innovation & Risk Through IT Governance in Digital Banking Era 8
  • 3. IT GOVERNANCE COMPONENT Balancing Innovation & Risk Through IT Governance in Digital Banking Era 9 In Banking Sector (BNI) STRUCTURE BNI Memiliki Satu Area Direktur Teknologi Informasi (CIO) Divisi IT Solution Divisi IT Operation Unit Information Security Divisi Data Management PROCESS Dirangkum dalam Kebijakan, Prosedur, Standar yang mengacu pada POJK 38/POJK.03/2017 dan PERMEN BUMN PER02/MBU/2013 Memiliki IT Strategic Plan Standar/Framework/Best Practice yang digunakan: TOGAF, COBIT, ITIL V3, ISO 27001, ISO 9001, ISO 20000 Memastikan Kepatuhan terhadap Regulasi OJK, BI, BUMN, dll Source: IT Governance, Weill and Ross, Chapter 4 , Set of IT Governane Mechanism COMMUNICATION Delegasi/Disposisi melalui otomasi e- office. Pengambilan keputusan strategic melalui Komite/Forum Risk management awareness Executive Information Dashboard
  • 4. IT DECISION MAKING Balancing Innovation & Risk Through IT Governance in Digital Banking Era 10 IT PRINCIPLE DECISIONS IT ARCHITECTURE DECISIONS IT INFRASTRUCTURE DECISIONS BUSINESS APPLICATION NEEDS IT INVESTMENT & PRIORITIZATION DECISIONS Dari Satuan Kerja TI dengan Masukan dari Bisnis Unit Dari Satuan Kerja TI Dari Satuan Kerja TI Dari Bisnis Unit dengan Masukan dari Satuan Kerja TI Melalui Forum/Komite berasam Bisnis Unit, Penganggaran, dan Satuan Kerja TI Source: P. Weill and J. Ross, IT Governance: How Top Performers Manage IT Decision Rights for Superior Results, Harvard Business School Press, 2004 In Banking Sector (BNI)
  • 5. New School Governance is Focused on Strategy Execution and Risk Balancing (Adaptive) Balancing Innovation & Risk Through IT Governance in Digital Banking Era 11 Old School Governance is Focused on Compliance and Minimizing Risk Research Gartner – Adaptive IT Governance
  • 6. daptive Governance Balancing Innovation & Risk Through IT Governance in Digital Banking Era 12 “The organizational capability that determines the governance styles and mechanisms that will deliver required business outcomes in a given context." Adaptive IT Governance – Gartner Research A
  • 7. Adaptive IT Governance Style Balancing Innovation & Risk Through IT Governance in Digital Banking Era 13 Autonomous Agility Outcomes Control IT Policy, Prosedur, Standard, AM Based on Regulatory (POJK, PBI) Customer Focus, Business collab, DevSecOps Scrum, agile dev, cloud Adaptive IT Governance – Gartner Research Control-Based Style According to rules, policies, standards, directives and compliance requirements from regulators dominates this command-and-control style of governance. Outcome-Based Style Achieving business outcomes while balancing risk, return and performance on investments within the enterprise guardrails. Agility-Based Style Empowering roles and teams with the authority to make distributed and/or mandated decisions that create value for the business; relying more on people’s competencies, principles, attitudes and ways of working, rather than authority and/or rules. Autonomous-Based Style Driving value and managing risk from decisions made in real time by people and things.
  • 8. Adaptive IT Governance Model Balancing Innovation & Risk Through IT Governance in Digital Banking Era 14
  • 9. Balancing Innovation & Risk Through IT Governance in Digital Banking Era 15 "IF EVERYTHING SEEMS UNDER CONTROL, YOU'RE NOT GOING FAST ENOUGH." Mario Andretti