In today’s digital economy and customer-driven marketplace, IT plays a crucial role to meet the demands of our customers. Every company is a software company, and IT is an integral part of the organization to enable business capabilities, new business models. This speech will focus on skills needed for the digital age, Technology trends in the industry, and skills required to lead next generation project management.

1. Taking your career to the next level
LEVEL UP
Level Up YourSkillsto LeadIT ProjectsSuccessfully
Dr. KaaliDass, PMP, PhD
Program/ProjectConsultantat Cisco Systems, Inc.
12th August2019

2. Agenda
1
2
3
Digital Age Skills
Technology Trends & Industry
Focus
Next Generation Project
Management

3. Digital Age Skills

4. PMTQ = Person’s ability to adapt, manage and
technology, based on the needs of the organization
or the project at hand
PMTQ = Person’s ability to adapt, manage and
technology, based on the needs of the organization
or the project at hand
Source: PMI Pulse of the Profession 2019

5. Recruiting Challenges in the Digital Age
Head of recruiting have
difficulty in acquiring talent to
support the change in
strategy
Talent &
Skills
Difficulty in acquiring talent to
maintain current business
Of the recruiting organizations recruit
for more specialized roles than they
did fiver years ago
Of the current requisitions are for
roles which they are unfamiliar for
recruiters
64% 20%
58% 71%
Source: Gartner,Inc.

6. Digital Competencies
Business
Acumen
Business
Acumen
Digital
Dexterity
Risk Taking
Innovative
Design
Thinking
Political
Savviness
Growth
Mindset
Collaboration /
Synergy
Adaptability
Decisiveness
Outcome
Driven
Diverse
Mindset
Source: Gartner,Inc.

7. Source: Indeed.com

8. TechnologyTrends
and
Industry Focus

9. IT Technology Trends
IT Security
IT Security
Governance and Compliance
Blockchain / Multi Cloud
Cloud Native Applications
Software As A Service
Blockchain
DevSecOps
Continuous Integration
Continuous Delivery
Shift-Left Strategy on
Quality and Security
Digital Transformation
Strategic & Planned
Redefine Business Strategy
and Culture
Analytics / AI / ML
Predictive Analytics
Machine Learning
Artificial Intelligence

10. Process of exploiting digital technologies and supporting capabilities to create a robust
new digital business model
Digital Transformation
Source: Gartner,Inc.

11. DIGITAL
PHYSICAL Tangible Static Persistent
Intangible Dynamic Transient
Source: Physical Interaction in a Dematerialized World by Campenhout, Frens, Overbeeke, Standaert, and Peremans

12. What is Digital?
Source: CIOs and the Digital Transformation : A New LeadershipRole by Bongiorno, Giorgio, Rizzo, Daniele, Vaia, Giovanni
Interacting with Customers??Technology? New Business Models???
Digitization
(Technology)
Digitalization
(Process + Tech)
Digital Transformation
(Business Capabilities)

13. Digital Transformation: IT and Business
Application
Development
Infrastructure
& Support
Information Technology
Application
Development
Operations
Technology
Infrastructure
& Support
Business
IT and OT Convergenceto Drive Productivityand Efficiency

14. DevOps represents a change in IT culture, focusing on rapid IT service delivery through the adoption of agile, lean
practices in the context of a system-oriented approach. DevOps emphasizes people (and culture), and seeks to
improve collaboration between operations and development teams.
DevSecOps
Source: Garter, Inc.

15. DevOps to DevSecOps?
Plan Code Build Test Release Deploy Operate
DevOps
Agile Development
Continuous Integration
Continuous Delivery
Quality at all Levels / Shift-Left Strategy

16. “The threat of cyber security may very well be the biggest threat to the U.S. financial system”
IT Security & Compliance
Source: cnbc.com
- Jamie Dimon, CEO, JP Morgan Chase

17. Security Focus
Awarenessand
visibility
Automation
Shift-Left Quality &
Security in SDLC
Policies and
Processes
Monitor, Control,
and Track

18. International Regulatory Compliance
NIST Cybersecurity Framework
Swiss FinancialMarket
SupervisoryAuthority (FINMA)
U.S. SEC Officeof Compliance
Inspectionsand Examinations
(OCIE)
NCSC UK’s Cloud Security
Principles
DoD-CompliantImplementations
FamilyEducationalRightsand
PrivacyAct (FERPA)
Motion PictureAssociationof
America(MPAA) ContentSec
UK Healthcare IGSoC Process
HealthInsurancePortabilityand
AccountabilityAct(HIPAA)
PaymentCard Industry
(PCI)
GeneralDataProtection
Regulation(GDPR)
BAR Compliance

19. International Privacy Laws
GDPR Compliance
Hong Kong Privacy
Considerations
Malaysian Privacy
Considerations
New Zealand
Privacy
Considerations
Singapore Privacy
Considerations
Philippines Privacy
Considerations
Australian Privacy
Considerations
Privacy & Data
Protection
(Japan, Argentina,
etc.)

20. Blockchain/ Multi Cloud

21. Source:cisco.com,citrix.com
A digital ledger that enables multiple parties to reach an
agreement on the authenticity of a transaction in a
decentralized manner

22. Blockchain Trends
WorldwideSpending/ Forecast
$2.9billion in 2019,$12.4billion in 2022
The businessvalue-add
Grow to slightly more than $176billion by 2025,Exceed $3.1trillion by 2030
Adoption
67% of US companies are evaluatingor implementing blockchain technology
Quarter already having projectsunderway or completed
Source: weforum.org
Investments
68% are spending more than $1 million
27% spending more than $10 million on blockchain activity

23. Source: weforum.org
Blockchain Value Framework
ImprovingProfitability
& Quality
ImprovingProfitability
& Quality
Increasing
Transparency among
parties
Increasing
Transparency among
parties
Reinventing Products
and Processes
Reinventing Products
and Processes
• Automation (Smart Contracts)
• Control (Flexibilitytocontrol at the data element level)
• Full Traceability
• Security, Speed,and Efficiency
• Distributed ownership, shared access, no central point
of failure
• Holistic view– Single Source of Truth – All see the same
information to which they have access
• DecentralizedAutonomous – Transparent, autonomous
products/services through decentralizedmodel
• Enhanced Identity – Advanced digital identity like
biometrics, Security of PII Data
CapabilitiesKey Dimensions
Auditability
Standardization
Data SecurityData Mgt
Compliance
Ownership Track andTrace
Payments
Process Automation
Reconciliation
Data Sharing
Trust
Resiliency
Transparency
Authentication
Identity Mgt
New / EnhancedProducts andServices
New / ExpandedPartnerships
Marketplace Creation
Value Drivers

24. Source:cisco.com,citrix.com
A multi-cloud solution may refer to the combination of
software as a service (SaaS), platform as a service (PaaS) and
infrastructure as a service (IaaS) models. It may also refer to the
use of several private and public cloud solutions.

25. Cloud Offerings and SaaS
Source: landscape.cncf.io

26. Analytics
Machine Learning
ArtificialIntelligence
“Machine learning is a type of artificial intelligence(AI) that provides computers with the
ability to learn without being explicitly programmed”
- Arthur Samuel (1959)

27. PwC’s 2019 CEO survey
85%
AI will significantly change
the way they do business in
the next five years

28. Machine Learning
Source: Tantawi (2018). Machine learning. Salem Press Encyclopedia.
Machine learning is essential to develop of artificial
intelligence (AI)
Design algorithms that allow the computer to display
behavior learned from past experience
Computers to learn new behavior based on empirical data

29. Next Gen Project Management
Technical, Leadership,Strategy and Business

30. Technical Project Management
Technical
Frameworks
Scrum, Kanban,
Scrumban, SAFe…
Scope, Schedule, Cost,
Customer Satisfaction
Measurement
EVM, CPM, SV, CV…
Tools
Rally, Jira, Asana, Aha…

31. Coaching
Communication
Mentoring
Servant Leadership/EI
Data Driven
Virtual Teams/Technologies
Motivating Teams
Influencing
Team Building
Working with Cross-Functional Teams
Leadership

32. Think Strategically
Source: HBR Guide to ThinkingStrategicallybyHBR, 2019 Challenge

33. “When You Know Better, You Do Better”
- Maya Angelou
PM Skills Technology

34. Kaalidass
@kdass
kdass@cisco.com

35.  https://www.cncf.io/
 The Data-Driven Project Manager : A Statistical Battle Against Project
Obstacles, by Vanhoucke, Mario
 The Mind of the Leader : How to Lead Yourself, Your People, and Your
Organization for Extraordinary Results, by Hougaard, Rasmus, Carter,
Jacqueline
 Managing Technology-Based Projects : Tools, Techniques, People and
Business Processes, by Thamhain, Hans J
References