This document discusses creativity and design. It begins by providing background on design processes and methods, citing sources from various design firms and thinkers. It then discusses the importance of failure in design and innovation, noting that many successful products, businesses and inventors experienced numerous failures during development. The document encourages learning from failures of others, failing gracefully oneself, and using trial and error in the design process. It emphasizes reframing one's attitude towards failure as a learning opportunity. Overall, the document promotes an experimental and iterative approach to creativity and problem-solving.
Revised and updated slides for the first day of the Creativity and Design module at the Institute on Asian Consumer Insight, Nanyang Technological University 2016
Third day of the Design & Creativity module at Nanyang Technological University. Institute on Asian Consumer Insights. This is the "How?" day, includes the sketching activity and the challenge to do something new. Cultivate ambiguity, rethink the role of failure, and think about "innovative diversity" in your organisation.
Revised and updated slides for the first day of the Creativity and Design module at the Institute on Asian Consumer Insight, Nanyang Technological University 2016
Third day of the Design & Creativity module at Nanyang Technological University. Institute on Asian Consumer Insights. This is the "How?" day, includes the sketching activity and the challenge to do something new. Cultivate ambiguity, rethink the role of failure, and think about "innovative diversity" in your organisation.
UX 101: Making Great Human Experiences at Pittsburgh PodCamp 9Carol Smith
Carol Smith provides the tools you need to get started doing User Experience (UX) work right away. She introduces three quick and inexpensive UX research methods that will provide you with rich information about users and designs: interviews; card sorting; and usability testing. You'll learn how this work will influence your design and ways to effectively share and communicate what has been learned to increase stakeholders understandings of customers.
Making a good persona is just the beginning. They need to be recognized and relied on by the entire team. Creating a successful persona program can be a huge challenge. Learn strategies for making sure that the personas you create become essential to your team.
From the Metaverse to NFTs, from blockchain to GPT-3, from YOLO economy to crowdfunding, we witness a Cambrian explosion of intelligence and accelerated innovation. The world is changing too fast and our educational systems are stuck in the past. How can we design customized learning journeys that celebrate the unique talents and passions of our students? How can we inspire our students to unleash their creativity and create their own assets? I decided to wear four new hats of an entrepreneur, an artist, a futurist, and a content creator. I aim to enable learning moments driven by curiosity, excitement, and fun. I aim to share a glimpse of my own journey in this workshop.
Retrospective and prospective of the study of designR. Sosa
Abstract: Design creativity is a special type of imaginative capacity that plays an important, albeit still little understood, role in design activity. This paper returns to the primary sources to inform a critical review of the early studies of creative reasoning that have heavily influenced what we know and how we know it. It does this to inductively and reflectively formulate a prospective for the future study of design creativity that emphasizes a designerly outlook, facilitation skills, associative reasoning, the unearthing of assumptions, methodological awareness, types and stages of design ideas, design briefs, and purpose of ideation. A rethinking of the premises underlying the study of creative ideation has the potential to transform how we study, teach, and support the creative aspects of design practice in the twenty-first century and beyond.
Negotiating Your UX Career. Presented at UXPA2015Carol Smith
Presented at the User Experience Professionals Association 2015 (UXPA2015) Conference in Coronado, CA.
Negotiation is the key to getting what you want and deserve. This talk provides the most influential ideas in business regarding negotiation and empowers you to be an effective negotiator.
In UX we negotiate on behalf of users throughout the development life cycle. We do this as we work with team members, stakeholders and clients; and those skills are especially helpful when we make difficult-to-hear recommendations. Unfortunately, many of us are not taught skills that will help us negotiate well.
This session provides the audience with tools to become effective negotiators in their personal and professional lives.
Titled: If You Don't, He Will. Negotiating Your UX Career
One hour talk for Junior College students about design, creativity and innovation. Going beyond buzzwords and eye-candy, the aim of this talk is to motivate and inspire young people to understand and become aware of design. Delivered: 04/07/2013
What does it mean to be 'a common brand'? An exploration of how the social nature of the internet fundamentally changes how, where and why meaning is created, and what people who work with brands can do as a result. Also, revealed for the first time, the answer to how much the internet weighs...
DIY UX: Give Your Users an Upgrade (Without Calling In a Pro)Whitney Hess
Have you fallen in love with your solution and forgotten the original problem? Are you certain that your product actually makes people’s lives better? Not every company can hire someone like me to help you listen to your users, so you’re gonna have to learn how to do some of this stuff yourself. I’ll show you techniques to find out who your users are, what they really need and how to go about giving it to them in an easy to use and pleasurable way. And it doesn’t have to bankrupt you or kill your release date.
UX 101: Making Great Human Experiences at Pittsburgh PodCamp 9Carol Smith
Carol Smith provides the tools you need to get started doing User Experience (UX) work right away. She introduces three quick and inexpensive UX research methods that will provide you with rich information about users and designs: interviews; card sorting; and usability testing. You'll learn how this work will influence your design and ways to effectively share and communicate what has been learned to increase stakeholders understandings of customers.
Making a good persona is just the beginning. They need to be recognized and relied on by the entire team. Creating a successful persona program can be a huge challenge. Learn strategies for making sure that the personas you create become essential to your team.
From the Metaverse to NFTs, from blockchain to GPT-3, from YOLO economy to crowdfunding, we witness a Cambrian explosion of intelligence and accelerated innovation. The world is changing too fast and our educational systems are stuck in the past. How can we design customized learning journeys that celebrate the unique talents and passions of our students? How can we inspire our students to unleash their creativity and create their own assets? I decided to wear four new hats of an entrepreneur, an artist, a futurist, and a content creator. I aim to enable learning moments driven by curiosity, excitement, and fun. I aim to share a glimpse of my own journey in this workshop.
Retrospective and prospective of the study of designR. Sosa
Abstract: Design creativity is a special type of imaginative capacity that plays an important, albeit still little understood, role in design activity. This paper returns to the primary sources to inform a critical review of the early studies of creative reasoning that have heavily influenced what we know and how we know it. It does this to inductively and reflectively formulate a prospective for the future study of design creativity that emphasizes a designerly outlook, facilitation skills, associative reasoning, the unearthing of assumptions, methodological awareness, types and stages of design ideas, design briefs, and purpose of ideation. A rethinking of the premises underlying the study of creative ideation has the potential to transform how we study, teach, and support the creative aspects of design practice in the twenty-first century and beyond.
Negotiating Your UX Career. Presented at UXPA2015Carol Smith
Presented at the User Experience Professionals Association 2015 (UXPA2015) Conference in Coronado, CA.
Negotiation is the key to getting what you want and deserve. This talk provides the most influential ideas in business regarding negotiation and empowers you to be an effective negotiator.
In UX we negotiate on behalf of users throughout the development life cycle. We do this as we work with team members, stakeholders and clients; and those skills are especially helpful when we make difficult-to-hear recommendations. Unfortunately, many of us are not taught skills that will help us negotiate well.
This session provides the audience with tools to become effective negotiators in their personal and professional lives.
Titled: If You Don't, He Will. Negotiating Your UX Career
One hour talk for Junior College students about design, creativity and innovation. Going beyond buzzwords and eye-candy, the aim of this talk is to motivate and inspire young people to understand and become aware of design. Delivered: 04/07/2013
What does it mean to be 'a common brand'? An exploration of how the social nature of the internet fundamentally changes how, where and why meaning is created, and what people who work with brands can do as a result. Also, revealed for the first time, the answer to how much the internet weighs...
DIY UX: Give Your Users an Upgrade (Without Calling In a Pro)Whitney Hess
Have you fallen in love with your solution and forgotten the original problem? Are you certain that your product actually makes people’s lives better? Not every company can hire someone like me to help you listen to your users, so you’re gonna have to learn how to do some of this stuff yourself. I’ll show you techniques to find out who your users are, what they really need and how to go about giving it to them in an easy to use and pleasurable way. And it doesn’t have to bankrupt you or kill your release date.
Designing user interfaces based on evidenceR. Sosa
1hr intro to basic concepts of interface and interaction design, aimed at year one students designing UI and control panels as part of their design projects.
I found this slide deck from 2011 and I am surprised how relevant these ideas are five years on. I'm also happy to see that more authors from business and academia are building refreshing approaches to creativity, way more useful and evidence-based than what the old books and courses on creativity used to do (the "nine dot problem" is one example of silly creativity exercises)
Art, Science, Design, Engineering: Four Creative HatsR. Sosa
This talk is an introduction to cross-disciplinary thinking based on my academic, professional, and personal experience in the last two decades. The matrix is from Rich Gold's book "The Plenitude", which provides a great way of looking at (and challenging) the similarities and differences between the ways of thinking across disciplines.
New Media Consortium 2016 conference: my keynoteBryan Alexander
Slides for my NMC 2016 conference closing keynote.
I wanted to do two things here:
1) Really go presentation Zen
2) Focus on technology and its possibilities over the next two generations
The Very Heart of It. Keynote at Urban Libraries Unite (ULU) ConferencePeter Bromberg
Text and slides from keynote at Urban Librarians Unite (ULU) Conference in Brooklyn, NY, April 5, 2013. The full text of the talk is available at: https://www.slideshare.net/pbromberg/urban-libraries-unite-ulu-conference-keynote-text-version-wslides
Sometimes making choices in our career paths is difficult. Wouldn't it be helpful to have guidelines to help us make decisions that open up your options rather than shut them down? Discover how choosing creativity, a growth mindset, finding your Flow, and being a Maker puts you on the path of having infinite possibilities in your career, creating a clear path to a future where you can not only be awesome, but also do meaningful work.
Making and the Commons, for Europeana's "European Cultural Commons" conferenc...Michael Edson
Keynote given at Europeana's European Cultural Commons conference in Warsaw Poland, October 12, 2011.
A video of this talk from Warsaw is at http://youtu.be/RSaLnHlN4gQ
A full text version of the talk (with footnotes and hyperlinks) is at http://www.slideshare.net/edsonm/museums-and-the-commons-helping-makers-get-stuff-done-6779050
Design Patterns in Social Media: The Hero's Journey will be Twitter-edEd Schipul
Sarasota Design Summit - how to utilize Twitter and other Social Media tools to tell your Story, discover and grow your Characters and further your Plot.
Presented by Jaime Hammond, Allen McGinley, JP Porcaro, and Lisa Carlucci Thomas at the New Jersey Library Association Conference, Atlantic City, NJ. June 5, 2012.
The Creativity Imperative - NDC London 2014Denise Jacobs
Success for companies is now dependent upon creativity and innovation, both hailed as the most important contributors to the growth of the economy. These days, these skills are not just a good idea, but are imperative. Unfortunately, most don't know where to start in order to structure an environment where creativity and innovation can thrive. Good news: laying the foundation for inspiring creativity and enhancing innovation is easier than you think. Discover the four directives to follow that will help to enhance engagement, reignite passion, and amp up meaningful contribution, and enable you, your team, and your company to develop fantastic products and services.
Excerpts from the book: Heller, S., Talarico, L. (2009). Design School Confidential: Extraordinary Class Projects From the International Design Schools. United States: Rockport Publishers.
Brecht, B. (1978). Brecht on Theatre: The Development of an Aesthetic. United Kingdom: Hill and Wang.
Epic Theatre
Alienation Effect
The Instructive Theatre
Theatre and Knowledge
Experimental Theatre
Rational and Emotional
Elements of Illusion
Simulation (or Computation) and its DiscontentsR. Sosa
20+ key ideas from Sherry Turkle's 2009 book. Highly recommended.
Funny how Slideshare forces people to pick one category for a presentation. This is as much about design as it is about education, technology, etc.
Van aquí fragmentos de este libro escrito por el gran Adolfo Sánchez Vázquez y publicado en 1965 con algunas ideas que con los años se han hecho cada vez MÁS relevantes e importantes para entender el diseño. Queda mucho por hacer para conectar estas ideas y desarrollarlas, mucho ha pasado en estos 80 años.
Key excerpts from the book “Māori Philosophy, Indigenous Thinking from Aotearoa” by Georgina Tuari Stewart, 2021. Chapter 5 is succinct but highly recommended
Accpac to QuickBooks Conversion Navigating the Transition with Online Account...PaulBryant58
This article provides a comprehensive guide on how to
effectively manage the convert Accpac to QuickBooks , with a particular focus on utilizing online accounting services to streamline the process.
Premium MEAN Stack Development Solutions for Modern BusinessesSynapseIndia
Stay ahead of the curve with our premium MEAN Stack Development Solutions. Our expert developers utilize MongoDB, Express.js, AngularJS, and Node.js to create modern and responsive web applications. Trust us for cutting-edge solutions that drive your business growth and success.
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3.0 Project 2_ Developing My Brand Identity Kit.pptxtanyjahb
A personal brand exploration presentation summarizes an individual's unique qualities and goals, covering strengths, values, passions, and target audience. It helps individuals understand what makes them stand out, their desired image, and how they aim to achieve it.
Enterprise Excellence is Inclusive Excellence.pdfKaiNexus
Enterprise excellence and inclusive excellence are closely linked, and real-world challenges have shown that both are essential to the success of any organization. To achieve enterprise excellence, organizations must focus on improving their operations and processes while creating an inclusive environment that engages everyone. In this interactive session, the facilitator will highlight commonly established business practices and how they limit our ability to engage everyone every day. More importantly, though, participants will likely gain increased awareness of what we can do differently to maximize enterprise excellence through deliberate inclusion.
What is Enterprise Excellence?
Enterprise Excellence is a holistic approach that's aimed at achieving world-class performance across all aspects of the organization.
What might I learn?
A way to engage all in creating Inclusive Excellence. Lessons from the US military and their parallels to the story of Harry Potter. How belt systems and CI teams can destroy inclusive practices. How leadership language invites people to the party. There are three things leaders can do to engage everyone every day: maximizing psychological safety to create environments where folks learn, contribute, and challenge the status quo.
Who might benefit? Anyone and everyone leading folks from the shop floor to top floor.
Dr. William Harvey is a seasoned Operations Leader with extensive experience in chemical processing, manufacturing, and operations management. At Michelman, he currently oversees multiple sites, leading teams in strategic planning and coaching/practicing continuous improvement. William is set to start his eighth year of teaching at the University of Cincinnati where he teaches marketing, finance, and management. William holds various certifications in change management, quality, leadership, operational excellence, team building, and DiSC, among others.
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Remote sensing and monitoring are changing the mining industry for the better. These are providing innovative solutions to long-standing challenges. Those related to exploration, extraction, and overall environmental management by mining technology companies Odisha. These technologies make use of satellite imaging, aerial photography and sensors to collect data that might be inaccessible or from hazardous locations. With the use of this technology, mining operations are becoming increasingly efficient. Let us gain more insight into the key aspects associated with remote sensing and monitoring when it comes to mining.
Explore our most comprehensive guide on lookback analysis at SafePaaS, covering access governance and how it can transform modern ERP audits. Browse now!
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Putting the SPARK into Virtual Training.pptxCynthia Clay
This 60-minute webinar, sponsored by Adobe, was delivered for the Training Mag Network. It explored the five elements of SPARK: Storytelling, Purpose, Action, Relationships, and Kudos. Knowing how to tell a well-structured story is key to building long-term memory. Stating a clear purpose that doesn't take away from the discovery learning process is critical. Ensuring that people move from theory to practical application is imperative. Creating strong social learning is the key to commitment and engagement. Validating and affirming participants' comments is the way to create a positive learning environment.
What are the main advantages of using HR recruiter services.pdfHumanResourceDimensi1
HR recruiter services offer top talents to companies according to their specific needs. They handle all recruitment tasks from job posting to onboarding and help companies concentrate on their business growth. With their expertise and years of experience, they streamline the hiring process and save time and resources for the company.
Improving profitability for small businessBen Wann
In this comprehensive presentation, we will explore strategies and practical tips for enhancing profitability in small businesses. Tailored to meet the unique challenges faced by small enterprises, this session covers various aspects that directly impact the bottom line. Attendees will learn how to optimize operational efficiency, manage expenses, and increase revenue through innovative marketing and customer engagement techniques.
4. Most people…
•Believe that failure is wrong
•Assume that success is failure-free
•Associate failure with embarrassment
•Fail twice: don’t learn once they fail
•Fear failure (kiasu, ‘scared to lose’)
•Dismiss, forget or hide their failures
5. ricardo_sosa@sutd.edu.sg
“Babe” Ruth hit 714 home runs in his career (1914-1935)
He also struck out 1,330 times in his career
http://www.flickr.com/photos/cliffbaise/4479440032
6. “Alfred Nobel was full of
ideas; he said ‘If I have a
thousand ideas a year, and
only one turns out to be
good, I am satisfied’. I, too,
am full of ideas, and I
would be satisfied with
one good idea per year”
Dr. Linus Pauling
http://www.nobelprize.org/nobel_prizes/peace/laure
ates/1962/pauling-acceptance_en.html
7. Reflect
What is your attitude towards failure?
How have you been educated to face failure?
What could be positive about failing?
“Your attitude towards failure determines your altitude after failure”
- John C. Maxwell
9. Learn from others’ mistakes
Identify the numerous failures behind successful people / businesses
Look for ‘trial and error’ processes (nature, science, society, etc.)
Fail gracefully and honestly, don’t hide your failures
http://www.digitaltrends.com/features/apples-worst-products-and-biggest-failures/
11. “He failed business ventures, bankruptcy, and 302 rejections
before finally receiving financing for Disney World”
https://medium.com/the-everyday-epiphany/failures-who-changed-the-world-ea7839783de3
12. “Every single one of these best-selling authors was initially rejected. Literary agents and
publishers informed them in an endless stream of rejection letters that nobody would be
interested in reading their book”
http://www.literaryrejections.com/best-sellers-initially-rejected/
“The Mysterious Affair at Styles waited five years before
publication having been rejected by six publishers”
http://www.agathachristie.com/about-christie/
biography.com
Agatha Christie
J.K. Rowling
Louis L’Amour
Dr Seuss
Jack Canfield & Mark Victor Hansen
C.S. Lewis
James Joyce
Paulo Coelho
J.D. Salinger
Beatrix Potter
Margaret Mitchell
Irving Stone
Stephenie Meyer
H.G. Wells
14. Try doing something new, anything you haven’t tried so far
Focus on your emotions toward error
Overcome, learn, persist and replicate
When and how is failure possible and important?
Can you use failure as a valuable and feasible working ethos?
What is the role of timing to turn failure into success?
15.
16. Dr. Ricardo Sosa: sosa.ricardo@gmail.comhttp://thinkd.org/category/bad/
Not all failure is obvious
34. Funnel
1. Temporary choices: Overall process is convergent (hence funnel),
but relies heavily on divergent decision-making
2. Successive approximations: Problem-solution coevolve together
3. Ideas are not light bulbs: Eureka! is less having the idea, and more
understanding it
4. Clear vision: but remain flexible (pivoting)
5. No right/wrong responses, but more/less appropriate
6. Abductive reasoning: ban the phrase “prove it!”
7. F4: Fail early, fail cheap, fail often, fail different
35. “it goes from being a methodology to a mind-set”
A shift in the way to think about work is required34
76. The shape of things is a complicated business that goes
beyond superficial appearances and arbitrary choices
35
77. Thomas Edison
J. Utzon
Frank Gehry
http://www.brookbanham.com/sketches
A. G. Bell
Key idea is: speed sketching is NOT about aesthetic quality, but seeing/thinking/communicating in more and flexible ways to represent ideas
93. Top and front views
http://www.clker.com/cliparts/d/8/3/1/1310140523740641197apple-macbook-pro-mc374lla-13.3-inch-laptop-front-top-view-1.jpg
http://www.hightech-edge.com/wp-content/uploads/2007/04/macbook-pro.jpg
106. Use 2 geometries of
3 sides as initial
shapes to generate
as many unique
compositions
resulting in more
than 2 final
geometries
1 2
sample composition resulting in more than 2 shapes
1
2
3
107. Use 2 geometries of
3 sides as initial
shapes to generate
as many unique
compositions
resulting in more
than 2 final
geometries
this composition features:
shape #1 = 6 sides
shape #2 = 4 sides
shape #3 = 3 sides
how many unique compositions can you
create combining 2 triangles?
3
2
1
108. g’ (s’1… s’n) s1 s2 s3 s4 s5 s6 s7 s8 s9 s10 s11 s12 s13 s14 s15 s16 s17 s18 s19 s20 s21 s22 s23 s24 s25 y
3 [3,3,3] x 1
3 [3,3,4] x 1
3 [3,3,4] x 1
3 [4,5,6] x 1
4 [3,3,3,4] x 1
4 [3,3,4,4] x 1
5 [3,3,3,3,5] x 1
3 [3,3,4] x x 0.5
3 [3,3,6] x x 0.5
3 [3,4,5] x x 0.5
4 [3,3,3,4] x x 0.5
4 [3,3,4,4] x x 0.5
5 [3,3,3,3,4] x x x 0.3
3 [3,4,5] x x x x 0.25
4 [3,3,3,4] x x x x 0.25
4 [3,3,3,4] x x x x 0.25
4 [3,3,4,5] x x x x 0.25
3 [3,3,3] x x x x x 0.2
3 [3,3,5] x x x x x 0.2
4 [3,3,3,3] x x x x x 0.2
4 [3,3,4,5] x x x x x 0.2
5 [3,3,3,3,4] x x x x x 0.2
3 [3,3,5] x x x x x x 0.16
5 [3,3,4,4,5] x x x x x x 0.16
4 [3,3,4,4] x x x x x x x 0.14
5 [3,3,3,4,4] x x x x x x x 0.14
3 [3,3,4] x x x x x x x x x 0.11
6 [3,3,3,3,3,5] x x x x x x x x x 0.11
3 [3,4,4] x x x x x x x x x x x 0.09
3 [3,4,7] x x x x x x x x x x x x 0.08
3 [3,3,3] x x x x x x x x x x x x x 0.07
5 [3,3,3,5,5] x x x x x x x x x x x x x 0.07
4 [3,3,3,3] x x x x x x x x x x x x x x 0.07
5 [3,3,3,3,4] x x x x x x x x x x x x x x 0.07
5 [3,3,4,4,4] x x x x x x x x x x x x x x x x x x x 0.05
7 [3,3,3,3,3,3,6] x x x x x x x x x x x x x x x x x x x x x 0.04
3 [4,5,5] x x x x x x x x x x x x x x x x x x x x x x x 0.04
FLUENCY 10 10 5 10 6 9 10 6 7 11 8 7 8 7 8 9 10 11 12 16 9 14 15 11 16
ORIGINALITY 1.2 1.1 0.6 1.4 0.9 2.2 1.2 0.7 0.9 1.4 0.8 1.1 0.7 0.7 0.8 1.5 3.3 0.9 2 2.5 1.8 2.7 3.7 1.7 2.1
113. Low-score or invalid solutions can
lead to valuable and uncommon
solutions
Task: “to find 3 or more final geometries and shapes of 5
sides” a) solution {2,1,3,2,0 (3,6)} and b) solution {4,1,3,2,0
(3,3,4,5)}
Bad ideas can be very valuable for creative ideation
(richness is arguably more important)
41
122. Chris Bangle: “Great cars are Art”
http://www.ted.com/talks/chris_bangle_says_great_cars_are_art.html
“Cars are not a suit of clothes; cars are an avatar. Cars are an expansion of yourself: they take your
thoughts, your ideas, your emotions, and they multiply it -- your anger, whatever. It's an avatar.”
http://www.straitstimes.com/sites/straitstimes.com/files/coe%20chart%20large.html
126. Rapid ethnography project
• Religious items (faith, belonging, protection)
• Vespa (achievement, independence)
• House, flat, car (achievement, personality, security)
• Soccer shoes (function), fountain pen from college (memories)
• Glasses (function), hair gel (identity), oven (it’s complicated), Pokemon toy (hard to
obtain)
• Painting (confidence, self-esteem), ring last present given from his father (loneliness,
reconciliation)
• Portraits, rings, presents, blankets, suitcase, custom-made: book, pillows, journals,
signed items (promises, attachment, relationships, memories from times, self and
others)
• Traditional musical instruments (authority, pride, belonging, giving)
• Beyond objects: smells, ways of acquiring, spaces
• Context, stories, past and memories, achievement, plans, items lost, from 8 to 90
years old (family members, colleagues, helpers), conscious effort of reflection,
articulation and empathy, maker culture and ‘scars’, honest/accurate responses,
future: investment or preparing something for children, giving and receiving, children
more functional but even from young age (2): “mommy/daddy bought it”, things that
lose vs. gain value over time.
127. • Accomplishment: achieving goals
• Beauty: appreciation of qualities that give pleasure to the senses or spirit
• Community: sense of unity with others around us and a general connection
• Creation: sense of having produced something new and original
• Duty: willing application of oneself to a responsibility
• Enlightenment: clear understanding through logic or inspiration
• Freedom: sense of living without unwanted constraints
• Harmony: balanced and pleasing relationship of parts to a whole
• Justice: assurance of equitable and unbiased treatment
• Oneness: sense of unity with everything around us
• Redemption: atonement or deliverance from past failure or decline
• Security: freedom from worry about loss
• Truth: commitment to honesty and integrity
• Validation: recognition of oneself as a valued individual worthy of respect
• Wonder: awe in the presence of a creation beyond one’s understanding
http://www.makingmeaning.org/meanings.html
128.
129. Jan Chipchase: Design anthropology
http://www.ted.com/talks/jan_chipchase_on_our_mobile_phones.html
141. Semantic Differential
1. Create a scale using polar adjectives (opposite-meaning terms)
2. Use as a guide three dimensions: strength, value, and activity
3. Ask subjects to rate an object or concept, assigning a mark on one of the five
(or seven) spaces along each dimension
4. Positive and negative attributes should be varied from left to right
http://psychology.ucdavis.edu/sommerb/sommerdemo/scaling/semdiff.htm
142. Shang H Hsu, Ming C Chuang, Chien C Chang, A semantic differential study of designers’ and users’ product form
perception, International Journal of Industrial Ergonomics, Volume 25, Issue 4, May 2000, Pages 375-391
149. Target users found this product irrelevant
(meaning is weak, unclear or hard to justify)
Target users find this product vital
(meaning is strong, clear or easy to justify)
160. Decomposing a product into functions
Function: “a statement of a clear, reproducible
relationship between the available input and the
desired output –independent of any specific form”
Chapter 5 Otto and Wood “Product Design”, Pearson
169. 169
Functional Representation
1. System boundaries should be carefully chosen and used consistently (starting with BB)
2. All functions should be verb-noun-[modifier] (e.g. import electricity)
3. All functions should be independent of objects (nouns) in the device. (turn gears change energy)
4. All functions should be device functions, not user functions. (If unavoidable, double-box user
functions).
5. Prolific functions should be mapped with a ground symbol. (E.g. “dissipate heat” shown only once).
6. Combine redundant functions.
Completeness
1. Refine into as low-level functions as possible, without unnecessary detail.
2. Do functions adequately show fulfillment of given customer needs?
3. Do functions adequately show given flows traveling from entrance to exit?
4. Are the functions of each component in the product shown?
Cross-checks
1. Conservation of energy and mass, equilibrium of forces
2. Verify each flow has correct state and type (e.g. rotational energy)
3. Functions should be in sequence if dependent, and parallel if independent
Chapter 5 Otto and Wood “Product Design”, Pearson
179. Product Features:
•Letter Lock™ - Popular combination lock with easy to dial and remember 3-letter combinations
•Easy to remember phrase included with each padlock for additional convenience
•Extra wheels on-pack allows for greater personalization
http://www.masterlock.com/
180. The Secret and Beauty of Ancient Chinese Padlocks
Hong-Sen Yan, Hsing-Hui Huang
http://140.116.71.92/lock/english/char.htm