Management ConsultingCarrier Perspective
What is Consulting?Product / Service: Ability to solve business problems.Team-based WorkClients: leaders of corporations, governments, and non-profit groups.www.deepakpareek.com
Consulting FirmsFocus: Strategy, IT, HR, etc.Industry: Healthcare, Financial Services, etc.McKinsey & Company
Boston Consulting Group
Bain & Company
Booz Allen Hamilton
Monitor Group
Mercer Oliver Wyman
Deloitte Consulting
Accenture
Kurt Salmon
Roland Bergerwww.deepakpareek.com
Why Hire Consultants?Lack of Knowledge or SkillsFlexible Labor PoolFresh PerspectivePoliticswww.deepakpareek.com
Typical WeekFRITHURSWEDTUESMON3-4-5 RuleActivities: Interviews, meetings, research, data analysis, building “decks”.Excel & Powerpointwww.deepakpareek.com
Lifestyle: the Bad and the UglyTravelHoursVs Banking“on the beach”Consulting: What is it again?Implementationwww.deepakpareek.com
Lifestyle: the GoodChallenging WorkSmart peopleCareer developmentTraining & VarietyAccess to ManagementJumping to Industrywww.deepakpareek.com
ResearchIs Consulting for You?Which Firms?Sound like an InsiderConsulting LingoTrends and Current Topicswww.deepakpareek.com
Getting a JobYour StoryWhy Consulting? Why Our Firm?Be GenuineNetworkingCase Interviewswww.deepakpareek.com
NetworkingCorporate Presentations & MCA EventsAlumni: SWAP & CAPAsk Smart QuestionsDress & Etiquettewww.deepakpareek.com
Case InterviewVarious FormatsCasing Boot CampBooks:Case in Point by Marc P. CosentinoCrack the Case by David OhrvallMastering the Case Analysis by Alexander ChernevWetFeet Guides (Ace Your Case I to VI)The Vault Guide to the Case Interviewwww.deepakpareek.com
Introduction to Management Consultingwww.deepakpareek.com
To give an overview of the courseTo know the definition, history and purpose of management consultingTo understand the consultancy market: the main players, industry segmentation, clients and trendsTo gain an overview of the consulting life-cycleTo understand the basics of approaching cases, guestimating and analysing.Today’s Learning Objectiveswww.deepakpareek.com
The CourseWhat is Management Consulting?Who are Management Consultants?ClientsAnalysing CasesThe Agendawww.deepakpareek.com
The CoursePractical, Practical, Practical……Case-based (Harvard)Develops skillsGet jobsHighest retention ratesTo…Understand ConsultancyAnalyse businessesDevelop solutionsNo...BooksTheoriesBullshitwww.deepakpareek.com
The Course Pt. IIntroduction to ConsultingOverview of ConsultingDesigning your own firmProposals and PlanningPlanning, Costing and ProposingAssignment: Speaker from StayMobile Ltd.Strategy Consulting & Market AnalysisAnalysing TrendsMaking RecommendationsIT & e-CommerceRequirements ManagementE-businesswww.deepakpareek.com
The Course Pt. IIDark Sides of ConsultingStress, manipulation and exploitationIllegal trades: Enron, Parmalat, WorldComSpeaker Day 1: Consulting WorkEDS & DeloitteManaging DeliverySpeaker Day 2: Analysis with SSMJeremy Hilton: Private ConsultantMethodologies & ModellingSpeaker Day 3: Consulting Careers and CVsIBMGetting a job & getting onwww.deepakpareek.com
What is Management Consulting?www.deepakpareek.com
Historical & Future TrendsBig player recovery from 2000 - 2003 (DotCom bust)
Accountability 	(Chinese Walls, Enron, Sarbanes-Oxley, Basel II)
Diversification 	(M&A, Internationalisation, Sectors)
Image 	(MBAs, Up selling, Over-charging, Facsimile Consulting)
Projects 	(outsourcing, e-business, protection vs. emergent markets)
Competition 	(numbers, approved lists, proven track record, sceptical clients)The Biggest Consulting FirmsAccenture 		(IT, Operations, HRM)Cap Gemini		(IT, Operations)CSC			(IT, Operations)IBM BCS		(IT)PWC 		(IT, Operations, HRM)KPMG / Bearing Point	(IT, Operations) Deloitte		(IT, Operations)McKinsey & Co.	(Strategy, Operations)BAH			(Strategy, Operations)Mercer		(Strategy, HRM)Anderson		(Operations)A. T Kearney	(Strategy, HRM)Monitor		(Strategy)BCG			(Strategy)A.D. Little		(Strategy)Bain & Co.		(Strategy)www.deepakpareek.com
So……Who’s doing what?ADL, BCGMcKinseyBain & CoADL, BCGMcKinseyBain & CoADL, BCGMcKinseyBain & CoKPMG / DeloittePWC / EYPWC / EYKPMG / DeloitteAccenture / IBMAccenture / IBMSizeProgram ManagementImplementationOperationStrategywww.deepakpareek.com
SegmentationIndustryTelcos			- HealthDigital Media		- ManufacturingFinance & Banking	 	- FMCG& RetailUtilities			- TransportationFunctionStrategy			- HRMOperations		- IT (incl. e-business)SectorNon-profitPublicPrivatewww.deepakpareek.com
Strategy ConsultantsDiamondSapientOliver WymanMcKinseyScientA.T. KearneySoftware ProvidersService providers/ UtilitiesDeloitteEDSPwCCSCIBMAccentureTechnology ProvidersA Consulting Typologywww.deepakpareek.com
Sector Analysis Pt. IStrategyDirection, Long-term plans & High-level goalsLever to implementationBain & Co.		- BCGMcKinseys		- MonitorOperationsDay-to day running of firm, Reaching, strategic goalsRe-engineering, outsourcing, supply-chainsAccenture		- DeloitteCap Gemini		- CSCwww.deepakpareek.com
Sector Analysis Pt. IIITSystems development, implementationBusiness focused requirementsIBM		- AMS (American Management Systems)Accenture		- CSCHRMStrategic alignment of people functionERP, training, culture change, competence managementAccenture		- PWCMercer		- AT Kearneywww.deepakpareek.com
Consulting ProductsProducts have a name, a methodology, an application and great PRConsultants are charged with introducing ‘fashions’
Who are Management Consultants?www.deepakpareek.com
What is a Management Consultant? Not the brightest and the bestNot all Harvard MBAs or even business studentsNot Magicians, Preachers or Witch-Doctorswww.deepakpareek.com
Broad set of general consulting competenciesDepth of expertise: skill or knowledge basedSkill ProfileSkills: Outstanding interpersonal skills
 Great Presenter
 Excellent at writing reportsKnowledge: Generalist business knowledge
 Methods & Frameworks
 In-depth specific skillwww.deepakpareek.com
Basic Salaries (UK)Graduate		£20 – 26kJunior Project Lead	£30 – 35k	Team Leader	£40 – 60kSenior Consultant	£60 – 80kPrinciple Consultant	£70 – 100kPartner		£100k ++ 10 – 20% bonus+ car+ health care, share optionsHighest salaries earned at niche consultancieswww.deepakpareek.com
Design your own ConsultancyIn pairs: you and 20 consultants wish to start your own medium-sized consultancy. You will consult on general strategic management issues such as mergers and acquisitions, outsourcing and new product development. Write 10 scenarios (5 each) that you think might be likely to occur whilst running this consultancy. What functions, departments and skills will you need in the consultancy. Sketch a brief organisational design and strategy outlining:Skills RequiredStructure & FunctionMajor CostsKey problemswww.deepakpareek.com

About Management Consulting

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    What is Consulting?Product/ Service: Ability to solve business problems.Team-based WorkClients: leaders of corporations, governments, and non-profit groups.www.deepakpareek.com
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    Consulting FirmsFocus: Strategy,IT, HR, etc.Industry: Healthcare, Financial Services, etc.McKinsey & Company
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    Why Hire Consultants?Lackof Knowledge or SkillsFlexible Labor PoolFresh PerspectivePoliticswww.deepakpareek.com
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    Typical WeekFRITHURSWEDTUESMON3-4-5 RuleActivities:Interviews, meetings, research, data analysis, building “decks”.Excel & Powerpointwww.deepakpareek.com
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    Lifestyle: the Badand the UglyTravelHoursVs Banking“on the beach”Consulting: What is it again?Implementationwww.deepakpareek.com
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    Lifestyle: the GoodChallengingWorkSmart peopleCareer developmentTraining & VarietyAccess to ManagementJumping to Industrywww.deepakpareek.com
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    ResearchIs Consulting forYou?Which Firms?Sound like an InsiderConsulting LingoTrends and Current Topicswww.deepakpareek.com
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    Getting a JobYourStoryWhy Consulting? Why Our Firm?Be GenuineNetworkingCase Interviewswww.deepakpareek.com
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    NetworkingCorporate Presentations &MCA EventsAlumni: SWAP & CAPAsk Smart QuestionsDress & Etiquettewww.deepakpareek.com
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    Case InterviewVarious FormatsCasingBoot CampBooks:Case in Point by Marc P. CosentinoCrack the Case by David OhrvallMastering the Case Analysis by Alexander ChernevWetFeet Guides (Ace Your Case I to VI)The Vault Guide to the Case Interviewwww.deepakpareek.com
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    Introduction to ManagementConsultingwww.deepakpareek.com
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    To give anoverview of the courseTo know the definition, history and purpose of management consultingTo understand the consultancy market: the main players, industry segmentation, clients and trendsTo gain an overview of the consulting life-cycleTo understand the basics of approaching cases, guestimating and analysing.Today’s Learning Objectiveswww.deepakpareek.com
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    The CourseWhat isManagement Consulting?Who are Management Consultants?ClientsAnalysing CasesThe Agendawww.deepakpareek.com
  • 24.
    The CoursePractical, Practical,Practical……Case-based (Harvard)Develops skillsGet jobsHighest retention ratesTo…Understand ConsultancyAnalyse businessesDevelop solutionsNo...BooksTheoriesBullshitwww.deepakpareek.com
  • 25.
    The Course Pt.IIntroduction to ConsultingOverview of ConsultingDesigning your own firmProposals and PlanningPlanning, Costing and ProposingAssignment: Speaker from StayMobile Ltd.Strategy Consulting & Market AnalysisAnalysing TrendsMaking RecommendationsIT & e-CommerceRequirements ManagementE-businesswww.deepakpareek.com
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    The Course Pt.IIDark Sides of ConsultingStress, manipulation and exploitationIllegal trades: Enron, Parmalat, WorldComSpeaker Day 1: Consulting WorkEDS & DeloitteManaging DeliverySpeaker Day 2: Analysis with SSMJeremy Hilton: Private ConsultantMethodologies & ModellingSpeaker Day 3: Consulting Careers and CVsIBMGetting a job & getting onwww.deepakpareek.com
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    What is ManagementConsulting?www.deepakpareek.com
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    Historical & FutureTrendsBig player recovery from 2000 - 2003 (DotCom bust)
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    Accountability (Chinese Walls,Enron, Sarbanes-Oxley, Basel II)
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    Image (MBAs, Upselling, Over-charging, Facsimile Consulting)
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    Projects (outsourcing, e-business,protection vs. emergent markets)
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    Competition (numbers, approvedlists, proven track record, sceptical clients)The Biggest Consulting FirmsAccenture (IT, Operations, HRM)Cap Gemini (IT, Operations)CSC (IT, Operations)IBM BCS (IT)PWC (IT, Operations, HRM)KPMG / Bearing Point (IT, Operations) Deloitte (IT, Operations)McKinsey & Co. (Strategy, Operations)BAH (Strategy, Operations)Mercer (Strategy, HRM)Anderson (Operations)A. T Kearney (Strategy, HRM)Monitor (Strategy)BCG (Strategy)A.D. Little (Strategy)Bain & Co. (Strategy)www.deepakpareek.com
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    So……Who’s doing what?ADL,BCGMcKinseyBain & CoADL, BCGMcKinseyBain & CoADL, BCGMcKinseyBain & CoKPMG / DeloittePWC / EYPWC / EYKPMG / DeloitteAccenture / IBMAccenture / IBMSizeProgram ManagementImplementationOperationStrategywww.deepakpareek.com
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    SegmentationIndustryTelcos - HealthDigital Media -ManufacturingFinance & Banking - FMCG& RetailUtilities - TransportationFunctionStrategy - HRMOperations - IT (incl. e-business)SectorNon-profitPublicPrivatewww.deepakpareek.com
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    Strategy ConsultantsDiamondSapientOliver WymanMcKinseyScientA.T.KearneySoftware ProvidersService providers/ UtilitiesDeloitteEDSPwCCSCIBMAccentureTechnology ProvidersA Consulting Typologywww.deepakpareek.com
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    Sector Analysis Pt.IStrategyDirection, Long-term plans & High-level goalsLever to implementationBain & Co. - BCGMcKinseys - MonitorOperationsDay-to day running of firm, Reaching, strategic goalsRe-engineering, outsourcing, supply-chainsAccenture - DeloitteCap Gemini - CSCwww.deepakpareek.com
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    Sector Analysis Pt.IIITSystems development, implementationBusiness focused requirementsIBM - AMS (American Management Systems)Accenture - CSCHRMStrategic alignment of people functionERP, training, culture change, competence managementAccenture - PWCMercer - AT Kearneywww.deepakpareek.com
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    Consulting ProductsProducts havea name, a methodology, an application and great PRConsultants are charged with introducing ‘fashions’
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    Who are ManagementConsultants?www.deepakpareek.com
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    What is aManagement Consultant? Not the brightest and the bestNot all Harvard MBAs or even business studentsNot Magicians, Preachers or Witch-Doctorswww.deepakpareek.com
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    Broad set ofgeneral consulting competenciesDepth of expertise: skill or knowledge basedSkill ProfileSkills: Outstanding interpersonal skills
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    Excellent atwriting reportsKnowledge: Generalist business knowledge
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    Methods &Frameworks
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    In-depth specificskillwww.deepakpareek.com
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    Basic Salaries (UK)Graduate £20– 26kJunior Project Lead £30 – 35k Team Leader £40 – 60kSenior Consultant £60 – 80kPrinciple Consultant £70 – 100kPartner £100k ++ 10 – 20% bonus+ car+ health care, share optionsHighest salaries earned at niche consultancieswww.deepakpareek.com
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    Design your ownConsultancyIn pairs: you and 20 consultants wish to start your own medium-sized consultancy. You will consult on general strategic management issues such as mergers and acquisitions, outsourcing and new product development. Write 10 scenarios (5 each) that you think might be likely to occur whilst running this consultancy. What functions, departments and skills will you need in the consultancy. Sketch a brief organisational design and strategy outlining:Skills RequiredStructure & FunctionMajor CostsKey problemswww.deepakpareek.com
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    Marketing Consultancy WorkFindinga problemExternal threats
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    New opportunitiesMarketing ConsultancyLinkswith top academics / Business Schools (HBS, MIT, Sloan)
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    Links to conferences,institutions,
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    Publications: books, journals,the pressGetting inFree surveys / research
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    Why Employ Consultants?ExpertiseObjectivitySomeoneto blameTo save moneyExternal knowledge (e.g. best practice, benchmarking)www.deepakpareek.com
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    Types of projectProvidingAdvice: should I launch this product?Project Design: how should I launch this product?Implementation: install a system that will pay suppliersFunctional Management: run our department for uswww.deepakpareek.com
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    Working With ClientsDefiningthe projectOpen  Closed questions: Predicament > Definition > SolutionKey Decision Makers Enticing the ClientFree analysisFree juniorsCorporate entertainmentSuccessful ProjectsContract, contract, contractClear goals, roles & proceduresBoilerplating & reuseQuick measurable winsSolid ConclusionsThe person not the projectwww.deepakpareek.com
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    Initial ContactProposal &ContractDefinitionData CollectionData AnalysisReviewDisengagingDecision-making,PlanningInterventionThe Consulting Life-cyclewww.deepakpareek.com
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    Vision what values drivethis company?Objectives where do we want to be?Plan how will we get there?Goals how will we know when we’re there?Programs streams for deliveryWhat is Strategy?www.deepakpareek.com
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    Porters Five Forces-Barriers, Buyer Power, Customer Power, Substitutes, Competition4 Cs- Customers, Cost, Competition, Company4 Ps- Product, Price, Promotion, PlaceScenario PlanningStrategy Toolswww.deepakpareek.com
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    Key ConceptsBCG –Experience curveBCG – Growth Share MatrixMcKinsey & Company – Strategic Business Units (SBUs)McKinsey & Company – Business strength matrixBrandenburg and Nalebuff – Value Netwww.deepakpareek.com
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    Case 1: LightBoxInc.I am the CEO of a light-bulb manufacturer. I have developed an ever-lasting light-bulb. How much should I sell it for? What will the increase in our share-price be?www.deepakpareek.com
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    Additional InformationIt cost£20 million to develop the product.It costs £5 to make the productNormal LightbulbsCost £0.5 to manufactureAre sold to distributers for £0.25Who sell to retailers for £0.50Who sell to the customer for £0.75What about the markets?Cannibalisation?Government?www.deepakpareek.com
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    Case 2: ThreeTheCompanyHutchison WhampoaOwned by Li KaShing ($20bn)Family interests of $630bnOwns ports, telecoms, property (Hong Kong)The Context3G Telecoms: video & music over the phone1999: UK first gov. to sell 3G licences2000 – 2005: Followed by most otherswww.deepakpareek.com
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    Case 2: ThreeTheDecisionShould Hutchison buy a 3G licence in the UK?How much should they pay for it?What strategic issues should they look out for?www.deepakpareek.com
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