21228 wk 1 introduction handout ss
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The document provides an overview of the Management Consulting 21228 subject being taught by Dr. Suresh Sood at UTS. It outlines the key assessments including a reflection essay, group presentation, and exam. It also summarizes some of the major topics that will be covered such as consulting frameworks, practice areas, and the four perspectives in the main textbook. Students are encouraged to form presentation groups and access additional resources on the UTS Online site.
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21228 wk 1 introduction handout ss
- 1. WELCOME TO MANAGEMENT CONSULTING 21228 Lecturer & Tutor : Dr. Suresh Sood (suresh.sood@uts.edu.au) Subject coordinator : Dr John Chelliah (john.chelliah@uts.edu.au)
- 4. Projects
- 5. How about creating your own LinkedIn profile if not already in existence ?
- 11. Management Consultants in Australia source: IBISWorld Industry Report L7856, May 2011 Accessible via UTS library database “IBIS World Industry Research Reports”
- 12. The emergence of the management guru Tom Peters Hammer and Champy David Maister
- 14. US MBA perceptions of top companies to work for
- 15. European MBAs ’ perceptions of top companies to work for
- 16. Business students ’ preference for consulting 2009 Consultancies dominate Top 10 list of most attractive employers Source : http://www.consultant-news.com/article_display.aspx?p=adp&id=6309
- 18. Consulting services Source: O ’ Mahoney (2010)
- 19. Major practice areas in consulting—what are they? Source: Greiner & Poulfelt (2005:), various chapters Strategy and Organization IT HR Operations Strategy development, Organization design IT-oriented expertise (e.g. computers, software, Internet, e-business) HR administration, Human capital management, Change management Operation strategy, Systems improvement, Logistics Price experience curve, Growth share matrix (BCG matrix), Porter’s competitive strategy, Value chain analysis, Balanced score card System integration, a major tool in other consulting services Payroll and benefits administration, recruitment, training and development Service/channel management, Yield management, TQM, Supply Chain Management, Lean production, Mass customization
- 20. The Top Ten Revenue Firms in Four Practice Areas (2001) Source: Greiner & Poulfelt (2005: 10) Strategy IT HR Operations 1. Deloitte Consulting IBM Mercer Consulting Group Accenture 2. McKinsey & Co PwC Accenture CGE&Y 3. Accenture Deloitte D&T-Human capital PwC 4. BCG Accenture Towers Perrin IBM 5. CGE&Y EDS Watson Wyatt McKinsey & Co 6. CSC CSC Aon Consulting Deloitte Consulting 7. PwC KPMG PwC CSC 8. Bain & Co. CGE&Y Hewitt Associates EDS/ATKearney 9. Booz Allen Hamilton Atos Buck Consultants Booz Allen Hamilton 10. EDS/ATKearney T-Systems Andersen Consulting Getronics Total (in US$b) $9.8 $27.6 $9.2 $9.9
- 21. Global share of consulting revenues Source: O ’ Mahoney (2010)
- 23. Useful Online Resources +++ http://consulting-ideas.com/ (created by Joe O'Mahoney) http://www.consultantsconsultant.com.au/ Provide any useful resources for sharing with class members via UTS online discussion group “Parking Lot”. Also, see the text web links and review any useful resources.
- 24. Management issues in consulting Client- consultant interaction issues Nature and specifics of consulting Overview of Subject & Assessments Consulting problem solving approach and toolkit
- 28. Group presentation topics and timetable ( weeks 9 to 12) Topic Week Pattern Based Strategy Scenario Planning Balanced Score Card Cultural Web of an Organisation Mood Mapping Next Practice Service Dominant (S-D) Logic Shared Value Three Horizons for Strategy
- 30. Accessing UTS Online Resources Please check all resources available on UTS Online for this subject including readings, reflective essay resources and group presentation items and log in on a weekly basis for up to date information and any short term changes or announcements
Editor's Notes
- Setting the scene….begin with a paradox Management Consultancies play a major role in modern economies and have experienced tremendous growth and success – yet they are controversial, widely criticised and attract strongly differing opinions? – why is this?
- WW data Kennedy associates WW figures increase of over 10,000%
- Alongside this the growth of the management guru These have been around for a long time – again as we ’ ll see next week – but in the last 30 years they ’ ve become very well known. Perhaps the best known is Tom Peters – ex-McKinsey and author of In search of Excellence with Bob Waterman Hammer – Business process Re-engineering Maister – fantastic web site – lots of freebies – but be careful – plagiarism and quality of the materials
- Modern and developing economies Advise to governments and global financial institutions – advisors to developing countries on privatisation and then looking for work after privatisation World bank said to employ 80,000 consultants in Africa alone Economic and political influence – Advisors on outsourcing and off-shoring - to governments – how can India stimulate inward investment – how do they make contacts? to private sector firms – impact on national economies – massive debate in the US over the outsourcing of more highly skilled work – not jus=t call centres and basic IT work but more sophisticated back office work for investment banks Cultural influence – critical perspectives – are they missionaries for capitalism? Spreading failed ideas to emerging countries
- LVMH – Louis Vetton Moet group
- Many consulting companies are in the top ten of more than one sector. Accenture/PwC is in all four areas.