The document discusses Andersen Corporation's use of Salesforce and Informatica for data management. Andersen needed to populate Salesforce with customer data from multiple sources and standardize data. They used Informatica PowerCenter to move data between sources and Salesforce, and Informatica Data Quality to cleanse and de-duplicate data. Informatica On Demand was also used to replicate Salesforce data to a data warehouse for reporting. The integration helped Andersen provide accurate and standardized customer data across systems.

1. A Window into Salesforce Data Management with Andersen and Informatica Darren Cunningham Sr. Director Product Marketing, Informatica Tamara Vose Software Engineer, Andersen Corp Bryan Plaster Director Customer Success, Informatica

4. But Integration Remains a Top Challenge … without data integration, cloud-based systems won’t provide the value you’re seeking, indeed they may not be cost effective at all . ” “

6. Informatica On Demand True Cloud Integration Platform Purpose-Built Integration Apps Powerful Data Integration Engine Proven Customer Success Cloud Integration from the Market Leader Informatica’s focus on customer success and innovative technology has earned them the top spot for data integration on the AppExchange . ” “

11. Integration Architecture

12. Integration Lessons Learned Buy Informatica’s PowerCenter Salesforce Connector: The use of the Salesforce Connector cut significant time off our development effort. Additionally, since it was part of Informatica we required fewer skill sets for development. Ensure Ongoing Integration Expertise: If supporting integrations internally, have your internal resources trained and participating in the initial integration creation, not just after go-live. Some data can be loaded by the business admins: Consider using the Informatica On Demand especially when you want to replicate data and schema changes quickly from Salesforce into your data warehouse with a set and forget mentality. More mappings = easier support Smaller, less complex mappings means easier support and readability. You will have more mappings, but it’s much easier to organize and troubleshoot data issues. Don’t load everything and the kitchen sink: It is tempting to add everything to Salesforce. While it is nice to report on it and make dashboards on it in Salesforce, sometimes, just having visibility is all that is required. Consider mash-ups, links to reports, documents loaded... Clean your data first: Take the time to cleanse, standardize, and de-dupe your data prior to loading it from one system to another. If you don’t do it up front you will spend twice the time doing it later. Additionally, implement an ongoing data quality strategy. Document, Document, Document: Need I say more? Next Time… We Did It! We Did It! We Did It! Next Time… We Did It! Next Time…

14. Continuous Data Health Synchronization Proactive Monitoring Reporting/ Backup Informatica On Demand in Action On Premise Systems DB/File Interfaces

16. Darren Cunningham Bryan Plaster QUESTION & ANSWER SESSION For further information: Call: (888) 345-4639 Email: ondemand_sales@informatica.com Free trial: www.InformaticaOnDemand.com Tammy Vose