A Look at Software Built for Top-Down Improvement
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A webinar presented by Jeff Roussel of KaiNexus: Join us for a brief KaiNexus demo focusing on key elements of using technology to support top-down improvement, including: Rolling out a Standard Improvement Methodology Problem-Solving Tools Managing PDSA / A3 / DMAIC in KaiNexus Rapid Improvement Events / Kaizen Events
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This document summarizes a webinar on managing distributed delivery in DevOps. It discusses the challenges of distributed teams, including differences in culture, time zones, and infrastructure. It provides examples of different distribution models and best practices for collaboration. These include aligning teams by function, using collaboration tools, and focusing on Agile values. The presentation concludes with a case study of an organization's DevOps program structure and teams.
Achieving Operational Excellence - A better approach for a complex world
Traditional approaches to achieving Operational Excellence have largely failed to meet expectations. Contrary to popular opinion, the root cause of this is not a lack of leadership commitment, but rather their failure to deal with growing complexity and the Vicious Complexity Cycle. Wilson Perumal & Company has developed an alternative approach and offers a Leadership Workshop to companies that want to tackle complexity and achieve Operational Excellence.
Rapid Results PLM Implementation Methodology
A comprehensive methodology for the design, implementation and deployment of PLM solutions. The approach is based on insights and lessons learned from over 100 PLM implementations and 10 years of experience.
build-for-speed-brochure
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010516 Professional Introduction
Francisco N Jimenez is a mechanical engineer and materials scientist with over 25 years of experience in operations leadership positions. He has a passion for lean and continuous improvement strategies, having led numerous kaizen events that achieved productivity increases of 50%, lead time decreases of 50%, and space reductions of 40%. His career has focused on operational excellence, sustainable growth, and driving sales from $50M to $215M through lean culture.
010516 Professional Introduction
Francisco N Jimenez is a mechanical engineer and materials scientist with over 25 years of experience in operations leadership positions. He has a passion for lean and continuous improvement strategies, having led numerous kaizen events that achieved productivity increases of 50%, lead time decreases of 50%, and space reductions of 40%. His career has focused on operational excellence, sustainable growth, and driving sales from $50M to $215M through lean culture.
Innovation strategy to-execution v2 10-May-2013
1) The document discusses the need for a holistic approach to innovation that balances initiatives across ideation, development, and operations. It emphasizes sustaining innovation over the long term through the right mix of programs, products, and portfolio.
2) An effective innovation process requires developing scenarios and roadmaps, setting ideation challenges, adopting collaborative networks and manageable processes, and allowing continuous feedback. Culture, tools, and metrics also matter for successful strategy execution.
3) Transforming an organization into a world-class innovator requires focus on people and culture, processes and methods, tools, and data in an integrated framework to engineer effective change. The initial steps involve gaining alignment, assessing current practices, and detailed planning
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Enterprise Excellence is Inclusive Excellence.pdf
Enterprise excellence and inclusive excellence are closely linked, and real-world challenges have shown that both are essential to the success of any organization. To achieve enterprise excellence, organizations must focus on improving their operations and processes while creating an inclusive environment that engages everyone. In this interactive session, the facilitator will highlight commonly established business practices and how they limit our ability to engage everyone every day. More importantly, though, participants will likely gain increased awareness of what we can do differently to maximize enterprise excellence through deliberate inclusion.
What is Enterprise Excellence?
Enterprise Excellence is a holistic approach that's aimed at achieving world-class performance across all aspects of the organization.
What might I learn?
A way to engage all in creating Inclusive Excellence. Lessons from the US military and their parallels to the story of Harry Potter. How belt systems and CI teams can destroy inclusive practices. How leadership language invites people to the party. There are three things leaders can do to engage everyone every day: maximizing psychological safety to create environments where folks learn, contribute, and challenge the status quo.
Who might benefit? Anyone and everyone leading folks from the shop floor to top floor.
Dr. William Harvey is a seasoned Operations Leader with extensive experience in chemical processing, manufacturing, and operations management. At Michelman, he currently oversees multiple sites, leading teams in strategic planning and coaching/practicing continuous improvement. William is set to start his eighth year of teaching at the University of Cincinnati where he teaches marketing, finance, and management. William holds various certifications in change management, quality, leadership, operational excellence, team building, and DiSC, among others.
Lean: From Theory to Practice — One City’s (and Library’s) Lean Story… Abridged
Presented by Elizabeth Chase
Webinar registration page (to attend live or view recording): https://info.kainexus.com/continuous-improvement/lean-from-theory-to-practice/webinar/signup
Join us for a look at how one library’s practice of Lean introduced a city to its benefits and informed the design of the 5th largest public library in Texas, a 158,000-square-foot library (in a repurposed rocket factory).
Covering everything from creating a Lean training curriculum to specific examples of applied Lean fundamentals – with a detour into Vaccine site administration – this webinar has something for everyone interested in continuous improvement and/or libraries.
Attendees will be able to ask as many questions that dive into specific details as time allows.
Elizabeth Chase is the Material Services Manager for the Frisco Public Library.
Elizabeth began her career with the City of Frisco in 2003. Before taking her current position, her roles at the Library included Adult Services Reference Librarian, Cataloger, and Senior Librarian.
In the category of “other duties as assigned,” Elizabeth is a member of the Frisco Lean Team Steering Committee, which develops and implements Lean certification for City employees. Her primary role is teaching a 4-hour Lean fundamentals class to employees throughout the City and celebrating the improvements made as a result.
Developing Coaching Skills: Mine, Yours, Ours
Recording: https://info.kainexus.com/continuous-improvement/developing-coaching-skills-mine-yours-ours/webinar/signup
Presented by Tracy Defoe
How do you develop coaching skills in yourself and others? Why would you want to?
Everyone who manages people is asked to coach. Most of us think we are good at it. If you were lucky enough to learn how to develop and coach people because you were coached well from the start of your career, you are unusual. Most of us have to learn a new, quiet way of working with people to coach and develop them.
Join kata coach Tracy Defoe for her ideas on developing coaching skills the Toyota Kata way, based on years of personal and group experiential learning experiments.
This webinar is a preview of a deep dive Tracy is facilitating at the upcoming Kata Summit, KataCon10, coming up in April 2024.
Tracy Defoe is an adult educator specializing in learning at work. About ten years ago she started coaching to develop a scientific mindset in people improving their processes at work using the Improvement and Coaching Kata detailed in Mike Rother's Toyota Kata books. She is a cofounder of the global women's group Kata Girl Geeks, cofounder of Kata School Cascadia, and a facilitator with Tilo Schwarz's Kata Coaching Dojo Masterclass.
Apply Operations Science to Accelerate Success Now
Presented by Ed Pound
Operations science describes the fundamental relationships that drive operations performance. However, the concepts are not widely understood or applied properly. Join us for this webinar with Ed Pound, Managing Director of the Operations Science Institute to:
Learn a fundamental, expensive problem that plagues nearly all organizations yet is widely unknown
Participate in an exercise to see if this problem affects your organization
Learn some basic concepts of operations science and how the field can be used to accelerate your organization’s success right now, with your existing people and technology. No capex needed
Ed Pound is the Managing Director of the Operations Science Institute, lead author of the book "Factory Physics for Managers," and co-author of the upcoming book "Applied Operations Science." Ed has over 35 years of experience managing, coaching, and training in operations across many different industries and countries and in businesses large and small.
A Poka-Yoke Primer: Mistake-Proofing and Error Reduction
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This webinar is a 60-minute primer into mistake-proofing (a.k.a. poka-yoke). Information about the basics of mistake-proofing, why people make mistakes, and how to start the process of reducing mistakes will be presented in a fast-moving and entertaining format.
Objectives:
Build awareness of mistake-proofing
Introduce a concise presentation format: “pecha kucha," with 20 slides x 0:20 seconds each = 6:40 minutes (we’ll do two of these with discussion in between).
What is mistake-proofing?
Include lots of examples
Why do people err?
How can design eliminate errors?
Next steps in implementation
John Grout is the David C. Garrett Jr. Professor, former dean, and award-winning teacher in the Campbell School of Business at Berry College. Dr. Grout has researched lean supply chain management and mistake-proofing (a.k.a. Poka-Yoke) extensively and published numerous articles on the topic. John was awarded the Shingo Prize for his paper, “The Human Side of Mistake-Proofing” with Douglas Stewart. John has also consulted with a large variety of firms to mistake-proof their processes.
Engaging Senior Leaders to Accelerate Your Continuous Improvement Program
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No More Flavor of the Month! Learn How To Deliver Sustainable Change
See the recording and more: https://info.kainexus.com/continuous-improvement/learn-how-to-deliver-sustainable-change/webinar/signup
Presented by D. Lynn Kelley, Ph.D.
Co-Author of Change Questions: A Playbook for Effective and Lasting Organizational Change
The book "Change Questions" unlocks the secrets of sustainable organizational change by asking key questions that deliver a customized approach for change that is just right for your specific initiative and organization. You will be given access to the free digital workbook, which is a fillable PDF that you can save, use, and reuse in your future change activities.
After this webinar, you will be able to develop a customized implementation plan for a change initiative that integrates the topics listed below:
a. Purpose
b. Design, Do, and Improve the Work of the Change
c. Capability Building and Employee Engagement
d. Management System and Leadership
e. Culture
About the presenter:
Following a career highlighted by leadership roles in engineering, supply chain, and continuous improvement in various industries, Kelley retired from Union Pacific Railroad in 2018. Now serving as a senior advisor to BBH Capital Partners, she assists in sourcing, investment evaluation, transaction execution, and providing post-investment oversight to the firm’s portfolio companies.
At Union Pacific, she was senior vice president of supply chain and continuous improvement. She was also the executive co-owner of the company’s innovation program. Before joining Union Pacific, Kelley was vice president of operational excellence, an officer and a member of the executive leadership team at Textron.
Kelley holds a PhD in evaluation and research and taught undergraduate and graduate statistics courses. Before becoming a professor, she held the positions of executive vice president and chief operating officer of Doctors Hospital in Detroit.
The Importance of Trust in Continuous Improvement
Presented by Colleen Soppelsa, a Lean and Six Sigma Transformation Leader with 20+ years of experience
Register for the webinar or the recording here: https://info.kainexus.com/continuous-improvement/the-importance-of-trust-in-continuous-improvement/webinar/signup
Charles Feltman defines trust as "choosing to risk making something you value vulnerable to another person's actions." This webinar will delve into how lack of trust from the employee experience degrades their relationships with management, coworkers, and their jobs, leading to an environment unprepared for Lean methodology. You will learn about approaches outside the traditional Lean framework to change the DNA from the middle.
Colleen Soppelsa is a Lean and Six Sigma Transformation Leader with 20+ yrs experience across the Automotive (Toyota), Aviation (GEA) and Aerospace & Defense (L3H) Industries. She has been committed to creating breakthrough thinking environments based on the "Respect for People" principle specifically in the area of Trust as a non-negotiable for a Lean Culture.
Person-Centred Improvement - What Does it Look Like, and How Does it Fit with...
August 15 from 1:00 pm - 2:00 pm ET
Presented by Seán Paul Teeling, Programme Director for the Professional Certificate and Graduate Certificate in Process Improvement in Health Systems at UCD Health Systems.
Lean is one of the most internationally popular process improvement methodologies around the world. Similarly, person-centred approaches have risen in popularity since the millennium with political and policy intentions now widely advocating that person-centredness should be at the heart of the health system. In this webinar, we discuss the first research internationally into the combined use of Lean and person-centred improvement approaches, lessons learnt, and how to be a person-centred improver in any industry or setting.
Learning objectives:
Understand what is meant by person-centred improvement
Identify the synergies between Lean and person-centred improvement
Understand where person-centred improvement diverges from Lean and how to address it
Be able to incorporate person-centred approaches into your Lean work
Seán Paul Teeling is the Programme Director for the Professional Certificate and Graduate Certificate in Process Improvement in Health Systems at UCD Health Systems. Prior to this, he worked as Lean Manager at the Mater Misericordiae University Hospital Dublin, working closely with the Hospital and the UCD School of Nursing, Midwifery and Health Systems on the development of the highly successful Process Improvement in healthcare programmes.
Seán Paul is an accredited facilitator of Person-centred Cultures in Healthcare. He completed his PhD with and is a member of, and honorary lecturer with, the Centre for Person-Centred Practice Research, Queen Margaret University, Edinburgh. He is also an affiliate of the Stanford Medicine Centre for Improvement, Stanford University, CA. His research is in the use of process and quality improvement methodologies in healthcare including the Model for Improvement, Lean, Six Sigma, Lean Six Sigma and Agile and in particular the influence and contribution of Process Improvement methodologies on Person-centred Cultures. In January 2011, he was appointed by the Minister for Health as a member of the Health Products Regulatory Authority Advisory Committee on Medical Devices, on which he served for two terms.
Psychological Safety as a Foundation for Continuous Improvement
Presented by Mark Graban, KaiNexus Senior Advisor
https://info.kainexus.com/continuous-improvement/psychological-safety-as-a-foundation-for-continuous-improvement/webinar/signup
Mark’s presentation will explore the connections between Psychological Safety and Continuous Improvement, using examples from Toyota, KaiNexus, and other companies.
Mark will explore how we can assess the current state of Psychological Safety in teams or across a broader organization. He’ll also discuss what leaders can do to help create conditions where employees feel safe enough to speak up about mistakes, problems, and improvement ideas.
Sustaining Continuous Improvement with Habit Science.pdf
Presented by Morgan Wright (Customer Marketing Manager) and
Greg Jacobson, MD (co-founder and CEO), from KaiNexus.
Come join the final webinar in our three-part habit webinar series to learn how we sustain and maximize organizational habits in a continuous improvement culture. In this 1 hour webinar, we will review the highlights from the prior habits webinars, learn how you can design organizational habits, develop your Habit Loops by persona, and share stories of organizations who have seen incredible results from implementing habits.
How to Create a Continuous Improvement Culture by Closing the GAPS
Presented by Katie Anderson
What does a culture of continuous improvement really look like? How can leaders create an organization where people have the capability and confidence to solve problems?
Effective problem-solving is about closing the gaps between where we are today and where we need to be. While we often think about the process or operational gaps that we must close, we must also identify (and close) behavior gaps related to solving problems and supporting others in problem-solving.
In this session, you will:
Understand a leader’s role in creating a “Leading to Learn” culture of continuous improvement
Discover the four essential behaviors – G.A.P.S – that enable leaders and team members alike to cultivate more effective problem-solving capabilities
Identify one tangible practice to build your leadership superpower and close your process and behavior gaps
Katie Anderson is an internationally recognized leadership and learning coach, consultant, and professional speaker, best known for inspiring individuals and organizations to lead with intention and increase their personal and professional impact. Katie is passionate about helping people around the world learn to lead and lead to learn by connecting purpose, process, and practice to achieve higher levels of performance. Her book Learning to Lead, Leading to Learn: Lessons from Toyota Leader Isao Yoshino on a Lifetime of Continuous Learning is an international #1 Amazon bestseller.
How To Design Organizational Habits That Propagate a Culture of Continuous Im...
Greg Jacobson and Morgan Wright presented on how to design organizational habits that propagate a culture of continuous improvement. They discussed the habit loop of cues, routines, and rewards. They also covered three laws of behavior change - make habits obvious and attractive, easy to perform, and satisfying to complete. Specific examples were provided of cues like reminders or meetings, routines like entering ideas in KaiNexus, and rewards like badges, recognition, or leader praise to create continuous improvement habits within an organization.
Building a Culture of Empowerment: Reflections on Lessons Learned
Dr. Lisa Yerian discusses lessons learned from building a culture of empowerment and continuous improvement at the Cleveland Clinic. She emphasizes the importance of anchoring transformation efforts in a clear purpose, critically reflecting on progress, and solving problems with empathy. Yerian explains how the Clinic focused the purpose on empowering every caregiver to make improvements. They reflected on whether transformations truly served this purpose. Solutions were approached with empathy, understanding different perspectives rather than judgment. The goal was to connect with others and help the Clinic work as a team to follow their shared purpose of improving patient care.
Introducing the Connections Between Habit Science and Continuous Improvement
Presented by Morgan Wright (Customer Marketing Manager) and
Greg Jacobson, MD (co-founder and CEO), from KaiNexus.
You can watch the recording here: https://info.kainexus.com/organizational-habits-science-continuous-improvement-webinar/webinar/signup
This webinar serves as an introduction to the science of habits and how to form them. Future webinars in this series will take a deeper look into how to design Habit Loops for the different types of people in your organization.
Key Learning Objectives:
- Building a culture of continuous improvement
- The Importance of Habits in continuous improvement (CI)
- The science behind forming Habits
- Introducing Habit Loops
- How Habit Loops can transform your organization
Connecting Continuous Improvement to the Bottom Line
Presented by Nick Katko
Lean is a long-term business strategy, primarily focusing on employees and learning. Through various continuous improvement practices, employees learn to master their work, solve the right problems and help an organization learn how to do things tomorrow it cannot do today.
The operational impact of continuous improvement is well known. Eliminating waste creates capacity, which can be used to serve customers better, improve productivity and improve employee satisfaction. But what about the financial impact? Oftentimes conventional financial analytical practices do not capture the true financial benefits of continuous improvement. This becomes a “problem to be solved.”
This webinar will explain how to make the true cause-effect relationships between continuous improvement and financial improvement visible throughout the organization. Integrating these relationships will improve the quality of business decision-making and leverage continuous improvement for financial success for the entire organization.
In this webinar, you will learn:
* the numbers to establish the true cause-effect relationships between continuous improvement and financial improvement.
* how to use the economics of lean to calculate the financial benefit of continuous improvement
* how continuous improvement achieves cost reduction over time
* why certain conventional financial analyses can show that continuous improvement is “not working” financially
About Nick Katko:
Nick is the President and owner of BMA. Since 2002, Nick has leveraged his Lean Accounting experience and philosophy in assisting BMA clients in developing, leading, and coaching them in their Lean Accounting transformations. Clients Nick has served a range of organizations worldwide, from family-owned businesses to multi-national companies in industries such as manufacturing, healthcare, software, engineering, and service.
Nick is an early pioneer of Lean Accounting. In the 1990s, as CFO of Bullard, Nick implemented a complete lean management accounting system in conjunction with Bullard’s Lean transformation, which included eliminating standard costing.
Nick is a regular speaker at the annual Lean Accounting Summit and has also presented at conferences in the United States, Europe, Asia, and Australia.
Nick has written extensively on lean accounting. He is the author of “The Lean CFO – 2nd edition” (2023), which is an updated version of the 2013 publication “The Lean CFO.” The Lean CFO has been translated and published in Turkish and Italian. Nick co-authored “Practicing Lean Accounting” (2021), which has also been published in Italian.
Managing Transformation Projects, Improvements, and Learning in a Virtual Env...
A few slides that help tee up a long Q&A session / panel discussion.
See the recording here: https://info.kainexus.com/continuous-improvement/managing-transformation-projects-improvements-and-learning-in-a-virtual-environment/webinar/signup
Presented by Cliona Archambeault and Penny Iannelli of UMass Memorial Health
Join us for a panel discussion with two leaders from UMass Memorial Health (UMMH) as we discuss how they’ve created a culture of continuous improvement at UMMH that has led to more than 100,000 employee ideas being implemented!
They both work for a healthcare organization – this is true – but please keep reading (and join us!) if you work in other sectors, including manufacturing. Why? Our two panelists both worked in industry (including Intel), and they (and other UMMH leaders) are influenced by former Toyota people. We know there will be stories and lessons learned that are transferrable to other healthcare organizations – or companies in any industry – because it comes down to the three things we always talk about at KaiNexus: methodology, leadership, and technology.
We are proud that UMMH is a KaiNexus customer and that they use our technology platform to facilitate and document their work – in addition to tabulating their great results.
Mindfulness and Lean - Webinar by Dave Kippen
November 15 from 1:00 pm - 2:00 pm ET
Presented by Dave Kippen
Are you a Lean Leader who wants to learn more about Mindfulness? Do you practice Mindfulness and want to understand how to apply those principles directly to your Lean leadership? There is a strong connection between great Lean Leaders and the principles and tenets of Mindfulness.
This quick and focused session will make the connection between four key Mindfulness tenets and how they mirror and support how we practice improving hearts and minds through our Lean leadership. You will walk away with many simple ideas and concepts to practice, both on your Mindfulness journey and your Lean journey!
For the past 15+ years, Dave Kippen has served as a Lean leader, change agent, coach and educational instructor. Over the last 3 years, Dave has been on a Meditation and Mindfulness journey which has helped deepen his passion for improving the human condition on our beautiful planet. Dave’s passion is to aid in the development of leadership and growth throughout all levels of the organization. During this time, Dave has successfully coached more than 250 people through Lean 101, 102 and 103 classes, and facilitated well over 100 Kaizen events throughout the United States and Europe.
Dave’s ultimate goal is to help end workplace suffering by making the workplace a little more engaging, fun, and meaningful for employees at all levels. In addition, Dave is Bronze certified through the SME/AME/Shingo Prize/ASQ Partnership. For more information, please connect with him via his LinkedIn profile or at davekippen@yahoo.com.
The Importance of Storytelling in Continuous Improvement KaiNexus
Presented September 7 from 1:00 pm - 2:00 pm ET
Presented by Paul Critchley, President & Lean Consultant at New England Lean Consulting
View recording (after Sept 7) here: https://www.kainexus.com/continuous-improvement/the-importance-of-storytelling-in-continuous-improvement/webinar/thanks
Telling stories is one of the most powerful methods that leaders have to influence, teach, and inspire people. Beyond numbers, goals, and KPIs, stories help to convey the culture and the values that can unite and inspire everyone within the workplace.
In this webinar, we’ll learn more about how storytelling can help garner support for Lean and Continuous Improvement by making it more tangible and more relatable for those faced with practicing it.
Paul Critchley is the President and Lead Consultant here at New England Lean Consulting. With over 20 years of experience in organizational leadership, Paul is an internationally-recognized thought leader on using employee engagement and continuous improvement to improve business’ top and bottom lines. Paul is a former Board Member of the Northeast Region of the Association for Manufacturing Excellence, and a proud supporter of several civic organizations in and throughout New England. He is passionate about Lean and creating organizational cultures that are sustainably engaged. He co-authored his first book – The Whole Professional – to bring a fresh perspective on Work/Life Balance and how individuals and organizations can work together to achieve greater levels of attainment for all.
Paul holds a B.S. in Mechanical Engineering from Clarkson University, a M.S. in Management from Rensselaer Polytechnic Institute and a M.S. in Organizational Leadership from Quinnipiac University. He also is the holder of U.S. Patent 5,927,868
My Favorite Mistake, Your Favorite Mistake? Learning From Mistakes as Individ...
June 27 from 1:00 pm - 2:00 pm ET
Presented by Mark Graban
In this talk, you will learn and hear stories about:
· Why it’s important to admit mistakes to ourselves
· How to reflect on mistakes without being too hard on ourselves
· How to prevent repeating our mistakes
· Key leader behaviors that create a culture where it’s safe for people to admit mistakes
Our presenter, Mark Graban, is a Senior Advisor for KaiNexus… and he just had his 11th KaiNexiversary.
Mark is the author of the award-winning book Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement. Mark is also co-author, with Joe Swartz, of Healthcare Kaizen: Engaging Front-Line Staff in Sustainable Continuous Improvements and The Executive Guide to Healthcare Kaizen. His most recent book is Measures of Success: React Less, Lead Better, Improve More. He is also the creator and editor of the anthology book Practicing Lean.
Mark is the host of podcasts including “Lean Blog Interviews,” “Habitual Excellence, Presented by Value Capture,” and “My Favorite Mistake.”
Mark has a B.S. in Industrial Engineering from Northwestern University and an M.S. in Mechanical Engineering and an M.B.A. from the Massachusetts Institute of Technology’s Leaders for Global Operations Program.
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Lean: From Theory to Practice — One City’s (and Library’s) Lean Story… Abridged
Lean: From Theory to Practice — One City’s (and Library’s) Lean Story… Abridged
Apply Operations Science to Accelerate Success Now
Apply Operations Science to Accelerate Success Now
A Poka-Yoke Primer: Mistake-Proofing and Error Reduction
A Poka-Yoke Primer: Mistake-Proofing and Error Reduction
Engaging Senior Leaders to Accelerate Your Continuous Improvement Program
Engaging Senior Leaders to Accelerate Your Continuous Improvement Program
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Person-Centred Improvement - What Does it Look Like, and How Does it Fit with...
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Psychological Safety as a Foundation for Continuous Improvement
Psychological Safety as a Foundation for Continuous Improvement
Sustaining Continuous Improvement with Habit Science.pdf
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How to Create a Continuous Improvement Culture by Closing the GAPS
How to Create a Continuous Improvement Culture by Closing the GAPS
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How To Design Organizational Habits That Propagate a Culture of Continuous Im...
Building a Culture of Empowerment: Reflections on Lessons Learned
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Introducing the Connections Between Habit Science and Continuous Improvement
Introducing the Connections Between Habit Science and Continuous Improvement
Connecting Continuous Improvement to the Bottom Line
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Managing Transformation Projects, Improvements, and Learning in a Virtual Env...
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The Importance of Storytelling in Continuous Improvement KaiNexus
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Key Components:
- Stakeholder Analysis
- Strategy Decomposition
- Adoption of Business Frameworks
- Goal Setting
- Initiatives and Action Plans
- KPIs and Performance Metrics
- Learning and Adaptation
- Alignment and Cascading of Scorecards
Benefits:
- Systematic strategy formulation and execution.
- Framework flexibility and automation.
- Enhanced alignment and strategic focus across the organization.
Understanding User Needs and Satisfying Them
https://www.productmanagementtoday.com/frs/26903918/understanding-user-needs-and-satisfying-them
We know we want to create products which our customers find to be valuable. Whether we label it as customer-centric or product-led depends on how long we've been doing product management. There are three challenges we face when doing this. The obvious challenge is figuring out what our users need; the non-obvious challenges are in creating a shared understanding of those needs and in sensing if what we're doing is meeting those needs.
In this webinar, we won't focus on the research methods for discovering user-needs. We will focus on synthesis of the needs we discover, communication and alignment tools, and how we operationalize addressing those needs.
Industry expert Scott Sehlhorst will:
• Introduce a taxonomy for user goals with real world examples
• Present the Onion Diagram, a tool for contextualizing task-level goals
• Illustrate how customer journey maps capture activity-level and task-level goals
• Demonstrate the best approach to selection and prioritization of user-goals to address
• Highlight the crucial benchmarks, observable changes, in ensuring fulfillment of customer needs
The Heart of Leadership_ How Emotional Intelligence Drives Business Success B...
Leaders who possess self-awareness deeply understand their emotions, strengths, and weaknesses.
Business storytelling: key ingredients to a story
Storytelling is an incredibly valuable tool to share data and information. To get the most impact from stories there are a number of key ingredients. These are based on science and human nature. Using these elements in a story you can deliver information impactfully, ensure action and drive change.
一比一原版新西兰奥塔哥大学毕业证（otago毕业证）如何办理
一模一样【微信：A575476】【新西兰奥塔哥大学毕业证（otago毕业证）成绩单Offer】【微信：A575476】（留信学历认证永久存档查询）采用学校原版纸张、特殊工艺完全按照原版一比一制作（包括：隐形水印，阴影底纹，钢印LOGO烫金烫银，LOGO烫金烫银复合重叠，文字图案浮雕，激光镭射，紫外荧光，温感，复印防伪）行业标杆！精益求精，诚心合作，真诚制作！多年品质 ,按需精细制作，24小时接单,全套进口原装设备，十五年致力于帮助留学生解决难题，业务范围有加拿大、英国、澳洲、韩国、美国、新加坡，新西兰等学历材料，包您满意。
【业务选择办理准则】
一、工作未确定，回国需先给父母、亲戚朋友看下文凭的情况，办理一份就读学校的毕业证【微信：A575476】文凭即可
二、回国进私企、外企、自己做生意的情况，这些单位是不查询毕业证真伪的，而且国内没有渠道去查询国外文凭的真假，也不需要提供真实教育部认证。鉴于此，办理一份毕业证【微信：A575476】即可
三、进国企，银行，事业单位，考公务员等等，这些单位是必需要提供真实教育部认证的，办理教育部认证所需资料众多且烦琐，所有材料您都必须提供原件，我们凭借丰富的经验，快捷的绿色通道帮您快速整合材料，让您少走弯路。
留信网认证的作用:
1:该专业认证可证明留学生真实身份
2:同时对留学生所学专业登记给予评定
3:国家专业人才认证中心颁发入库证书
4:这个认证书并且可以归档倒地方
5:凡事获得留信网入网的信息将会逐步更新到个人身份内，将在公安局网内查询个人身份证信息后，同步读取人才网入库信息
6:个人职称评审加20分
7:个人信誉贷款加10分
8:在国家人才网主办的国家网络招聘大会中纳入资料，供国家高端企业选择人才
→ 【关于价格问题（保证一手价格）
我们所定的价格是非常合理的，而且我们现在做得单子大多数都是代理和回头客户介绍的所以一般现在有新的单子 我给客户的都是第一手的代理价格，因为我想坦诚对待大家 不想跟大家在价格方面浪费时间
对于老客户或者被老客户介绍过来的朋友，我们都会适当给一些优惠。
选择实体注册公司办理，更放心，更安全！我们的承诺：可来公司面谈，可签订合同，会陪同客户一起到教育部认证窗口递交认证材料，客户在教育部官方认证查询网站查询到认证通过结果后付款，不成功不收费！
The APCO Geopolitical Radar - Q3 2024 The Global Operating Environment for Bu...
The Radar reflects input from APCO’s teams located around the world. It distils a host of interconnected events and trends into insights to inform operational and strategic decisions. Issues covered in this edition include:
Income Tax exemption for Start up : Section 80 IAC
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A Look at Software Built for Top-Down Improvement
- 1. Software Built for Top-Down Improvement with Jeff Roussel KaiNexus | VP Sales jeff.roussel@kainexus.com @jeffroussel
- 2. Agenda & Logistics • Presentation (25 minutes) • Q&A (5 minutes) –Use the GoToWebinar Meeting Panel to submit a question at any time • Recording link & notes will be sent via email – Or, see “handouts’” in the GoToWebinar control panel
- 3. Spread Continuous Improvement The KaiNexus Mission:
- 4. Spread Continuous Improvement KaiNexus empowers leading organizations in every industry to start, spread and sustain their improvement cultures. Wherever you are in your improvement journey, KaiNexus will help you take it to the next level with unprecedented visibility, communication and standardization.
- 5. Typical CI Challenges Leadership Behaviors Processes Technology
- 6. Connecting Reporting to Collaboration • Focused on Operations • Day to Day Workflow • Proactive Notifications • Knowledge Repository • Enhance Communication • Focus on Strategic Reporting • Visibility into Current State • Data-Driven Decisions • Standardize Metrics and KPIs • Connect Initiatives to Goals
- 7. Focus Areas
- 8. Focus Areas - Establish organizational strategy - Associate system work with strategic pillars - Provide leadership with visibility into current state - Ensure progress is being made towards objectives - Identify issues and bottlenecks. 1. Strategy Deployment
- 9. Focus Areas - Establish organizational strategy - Associate system work with strategic pillars - Provide leadership with visibility into current state - Ensure progress is being made towards objectives - Identify issues and bottlenecks. - Manage critical Goals and Projects initiated by leadership - Select the appropriate resources to lead and participate in initiatives - Create standards for collaboration and measuring impact 1. Strategy Deployment 2. Top-Down Improvement
- 10. Focus Areas - Establish organizational strategy - Associate system work with strategic pillars - Provide leadership with visibility into current state - Ensure progress is being made towards objectives - Identify issues and bottlenecks. - Manage critical Goals and Projects initiated by leadership - Select the appropriate resources to lead and participate in initiatives - Create standards for collaboration and measuring impact - Engage team members to identify opportunities to improve - Implement suggestions to help departments achieve goals - Develop a sustained culture of improvement 1. Strategy Deployment 2. Top-Down Improvement 3. Bottom-Up Improvement
- 11. Top-Down Improvement Initiated by Management Limited Participants Periodic Frequency Larger Scope Often Requires Specialization
- 12. KaiNexus Benefits Increased Visibility Easy Collaboration Develop Project Standards Track Impact Create a Knowledge Repository
- 14. KaiNexus’ Impact on Continuous Improvement • 20,100 Quality Improvements • 5,500 Safety Improvements • 16,800 Satisfaction Improvements • 5 out of 100 ideas have an impact of $5,000 or more • 1 out of 100 ideas have an impact of $50,000 or more $1.611 B Total Financial Impact $26,500 Avg. Impact / Improvement $65,200 Impact / Active User 60,600 Implemented Improvements 76% of Ideas Result in Change 95% of customers receive 100% ROI with 1 improvement Customers increase the opportunities for improvement they receive to more than 2 improvements per employee per year
- 15. Register at www.KaiNexus.com/webinars May 7: Pets and Vets: Applying Lean in Unexpected Places May 24: Strategy Deployment Software Demo Upcoming Webinars
- 16. Other Resources
- 17. www.KaiNexus.com/podcasts • Subscribe via: • iTunes • Google Play • Stitcher KaiNexus Podcasts
- 18. Q&A