This document discusses the challenges of traditional IT support and control over user solutions and highlights how Office 365 aims to address these issues through a new approach. It notes that users have moved to self-service solutions but IT tries to control everything, leading to frustrated users. Office 365 features like Groups, Delve, and Planner are presented as new ways for teams to work together collaboratively. The document cautions that Groups require management and have limitations. It promotes choosing the right solution like OneDrive, Groups, or Team Sites depending on individual or team needs.

1. GROUPS
DEEP DIVE INTO
A NEW WAY
TO WORK

2. Benjamin
Niaulin

3. WE’RE STUCK IN A
ROUTINE
…updating our products
instead of looking at the
problems
SharePoint
2007
SharePoint
2010
SharePoint
2013

4. MEANWHILE…
Users are finding
self-service
solutions
elsewhere

5. What
happened?

6. The Internet
for the individual

7. REQUESTING FROM IT
A long and painful
process
Doesn’t meet user
expectations

8. AND THEN THEY TRY TO
CONTROL
EVERYTHING
That’s Disabled
Can’t use that
Not the wayto use it
Ask us first
Fill this form
Blocked
Denied

9. LEADS TO
DISAPPOINTED
FRUSTRATED
END USERS

10. BUT THEIR NEEDS HAVE CHANGED AND THEY ARE
NO LONGER AFRAID TO GO GET IT THEMSELVES
Mobile
Self-Service
Easy
open
Unrestricted
NO Waiting

11. This is called
ROGUE IT
27% of workers who went rogue
reported immediate and dire
consequences, including sharing
valuable information with a
competitor, to lawsuits that resulted in
financial penalties.
(United Sample, 2013)
41% of US mobile business users
have used unsanctioned services such
as Dropbox or Google Docs to share or
sync files, despite 87% saying they are
aware that their company has a
document sharing policy that prohibits
this practice.
(United Sample, 2013).

12. Frustrated by the lack of Wi-Fi in his office, invested
in a wireless router. All was fine, until a few days later,
the executive noticed his internet was running slower
than usual. After a few days with no improvement he
called in a security expert to assess the situation.
The expert discovered that someone was sitting in
on the local network and had captured, or “sniffed”,
all of the wireless traffic from the portable router –
including all the passwords to the company’s
accounting and file server, which were being sent to
a server in Asia!
https://harmon.ie/blog/winners-harmonie-rogue-it-horror-story-contest-announced

13. The security team of a large nonprofit anonymously called up Dropbox to
investigate recent hackings and rumors of rogue IT use. The team was alarmed
to discover that Dropbox had a list of 1600 user names and email addresses of
rogue IT users in its company.
https://harmon.ie/blog/winners-harmonie-rogue-it-horror-story-contest-announced

14. MORE ROGUE IT STORIES
"The Marketing Manager used Gmail to send files
home to work on it. The company email only allowed
5 MB attachments and many of the PowerPoint decks
were much larger than that."
"Sales staff in a financial services firm would
frequently use box.net to send themselves
customer information because the backend
system wasn't fully mobile enabled. However,
when sales staff would leave there was no
method to retrieve customer information that
walked out the door."
"A company user downloaded a sensitive high IP design
document from company's SharePoint site using his mobile
device while he was connected to the company's Wi-Fi
network. He accidentally copied and stored this sensitive
document into a Dropbox location from his mobile device,
sharing it with people outside of the company who shouldn't
access this document."
http://www.zdnet.com/article/rogue-it-sad-truths-and-unfortunate-stories/

15. EVEN I AM GUILTY…
Suggested using
WeTransfer instead of the
secure FTP because it
wasn’t working well with
my MacBook and IT
responded a day at a
time.

16. WE NEED A
CHANGE

17. Microsoft wants to help us
transform

18. THAT’S WHY OFFICE 365 IS HERE

19. AND It’s not an
On-Premises
the Cloud
battle
vs

20. It’s about providing different services…
…different experiences

21. Office 365
Experiences
consume
what you want,
when you want,
where you want
- right away

22. Groups
Delve
OneDrive for Business
Sway Yammer
“Next-Gen” Portals

23. Groups
new way to work
together and
collaborate

24. YOU MEAN
LIKE A
TEAM SITE?

28. STORED IN
AZURE AD
ANYONE CAN
CREATE THEM
BY DEFAULT
EXCHANGE
+ SHAREPOINT

29. CAN BECOME
CHAOS WITHOUT
CONTROL

30. Set-OwaMailboxPolicy -Identity
test.comOwaMailboxPolicy-Default
-GroupCreationEnabled $false
DISABLE GROUP
CREATION BY
USER
https://support.office.com/en-US/Article/Disable-Group-creation-cf0889c0-b287-4f45-bce7-42e30963f1f3

31. LIMITED
MANAGEMENT
OF GROUPS
VIA
POWERSHELL

35. THE OFFICE GRAPH
AND WHAT IT MEANS
FOR DEVS

36. APPSADD-INS
X

37. Business Intelligence

39. COMING SOON…
PLANNER

40. TASK MANAGEMENT BY
“CARDS”

41. TASK PLANNING

42. GROUPS
VS
TEAM SITE
& YAMMER

43. “WHICH
DO I USE?”

44. “ME”=OneDrive for Business
“WE”=Office 365 Groups
“WE”+Process=Team Sites

45. YOU SHOULD
KNOW
CANNOT RECOVER DELETED GROUPS
ALL GROUPS CAN BE SEEN
NO COMPLIANCE FEATURES
NO RETENTION POLICIES ON GROUPS
LIMITED MANAGEMENT
NO MIGRATION SUPPORT

47. THERE’S A LOT

48. We want
to help the
business
get the
work done

49. BY GIVING THEM CHOICES

50. Benjamin
Niaulin
@bniaulin
http://en.share-gate.com/blog
Thank You!

51. LEARN
MORE
Disrupt the Way You Work or Stay Behind
Ignite: Collaboration in a Modern Workplace Transformed
What is Office 365 - The Grand Tour
What are Groups for Office 365
Office 365 Redefines Knowledge Management
Office 365 Delve Blogs Explained