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A Bridge Across the Divide:
The Role of Libraries in
the Digital Skills Gap
South Central Library System, Wisconsin

Bobbi Newman
Librarianbyday.net
@bobbinewman
- The Digital Divide
- Literacy What?
- Resources
The 21st
century is
when
everything
changes.
And we
have to be
ready.

-Captain Jack Harkness,
Torchwood
The future is here
it is just not
evenly distributed
-William Gibson
The Digital Divide
One third of
Americans
do not have
broadband
at home
Access?
• less than 33%
Americans
• less than 50%
Americans
• less than 50%
• less than 50%
• less than 50%
populations

of the poorest
of African
Latinos
of the elderly
of rural
students
with a
computer &
broadband
at home
have a
6 to 8 %
graduation
rate
Myth of the Digital
Native
It is about far
more than
access to
technology,
it is about using
technology well.
We are
floating
(or sinking)
in a sea of
technology.
The illiterate of the 21st
century will not be those
who cannot read and
write, but those who
cannot
learn, unlearn, and
relearn.
- Alvin Toffler
We are exposed to more
mediated messages in one
day than our greatgrandparents were
exposed to in a year.
-Center

for Media Literacy
of
what gets
posted on
any given
day is in
public but
not for the
public.
- Shirky, 2009
Digital
Literacy
66 million Americans
are without basic digital
literacy skills
-Usdan 2012
You keep
using
that word.
I do
not think it
means what
you think it
means.
Digital Literacy is the
ability to use information
and communication
technologies to find,
evaluate, create, and
communicate
information, requiring
both cognitive and
technical skills.
-ALA Digital Literacy Taskforce (2011)
Five
Literacies
Attention
Participation
Collaboration
Crap Detection
Network
Smarts
Aspects of
digital
literacy
Tool Skills
and Access
Authorship
and
Creation
Representation
Social responsibility
And digital
citizenship
21st Century
Skills Framework
from IMLS
Learning And
Innovation
Information, Media,
And Technology
Life And Career
21st
Century
Themes
Transliteracy
Other
Considerations
If anyone
can claim to
be an
expert,
What is an
expert?
Privacy
What can
you do?
Remember!
technology
is only a
tool
Libraries
Are
Powerful
Partners
Questions

Bobbi L. Newman
@bobbinewman
www.librarianbyday.net
bobbinewman@gmail.com
Photo Credits
1.
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http://www.flickr.com/photos/9610484@N05/2947679774/
http://www.flickr.com/photos/sahlgoode/5185095492/
Torchwood
http://www.flickr.com/photos/jdhancock/5587313307/
http://www.flickr.com/photos/bright/2753331208/
http://www.flickr.com/photos/daunphilipp/477185363/
http://www.flickr.com/photos/brainless-angel/120509366/
http://www.flickr.com/photos/julianrod/238786239/
http://www.flickr.com/photos/nesster/2165079081/
http://www.flickr.com/photos/rbochet/6130218020/
http://www.flickr.com/photos/phineasgage/3118515933/
http://www.flickr.com/photos/ericskiff/372905058
http://www.flickr.com/photos/barb/83108156/
http://www.flickr.com/photos/soyiro/272463226/
http://www.flickr.com/photos/anselmogz/6682939/
http://www.flickr.com/photos/miuenski/2570241302/
http://www.flickr.com/photos/nicksee/3475300027
Wordle
Bobbi Newman
http://www.flickr.com/photos/brenda-starr/5226740045/
n/a
http://www.flickr.com/photos/elcupto/1186992673/
http://www.flickr.com/photos/katerha/5437876129/
http://www.flickr.com/photos/budslife/1771179517/
http://www.flickr.com/photos/jdhancock/7636345442/
http://www.flickr.com/photos/thomashawk/2460922167/

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n/a
http://www.flickr.com/photos/baboon/13260830/
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http://www.flickr.com/photos/lujide/3991307100/
http://www.flickr.com/photos/victornuno/23285331/
http://www.flickr.com/photos/angelrravelor/321594137/
http://www.flickr.com/photos/sahlgoode/5185095492/
http://www.flickr.com/photos/blackbutterfly/3051019058/
http://www.flickr.com/photos/chinchillo/3248010563/
http://www.flickr.com/photos/31916678@N07/4753800195/
http://www.flickr.com/photos/tambako/2908186658/
http://www.flickr.com/photos/cataniamichele/2618160905/
http://www.flickr.com/photos/jdhancock/4083295771
http://www.flickr.com/photos/jeremybrooks/2515846993/
http://www.flickr.com/photos/92454606@N00/349497988/
www.digitallearn.org
www.everyoneon.org
http://libraries.pewinternet.org/
http://www.imls.gov/about/21stcskills.aspx
www.digitalliteracy.gov
http://www.libraryedge.org/benchmarksv1/toolkit
http://www.flickr.com/photos/pasukaru76/5267355952/
http://www.flickr.com/photos/39718079@N00/261054170/
http://www.flickr.com/photos/jdhancock/4083295771
http://www.flickr.com/photos/miyukiutada/428153221/
References
•
•
•
•
•
•
•
•

•
•
•
•
•

ALA supports FCC proposal to fund digital literacy training through public libraries. (2012, April 3).District Dispatch.
Aspen Institute to Advance Recommendations of the Knight Commission. (2010, May 18).Knight Foundation.
Becker, S., Crandall, M. D., Fisher, K. E., Kinney, B., Landry, C., & Rocha, A. (2010). Opportunity for American Library
Association. (2011). The state of America's libraries: A report from the American Library Association. Chicago, IL:
American Library Association.
Clochesy, J. M. (2008). The experience of diversity by generation: how to bridge the differences. Diversity Factor,
16(4), 1
DiMaggio, P., & Hargittai, E. (2001). From the ‘digital divide’ to ‘digital inequality’: Studying internet use as
penetration increases. Woodrow Wilson School, Princeton University: Center for the Arts and Cultural Policy
Studies.
Federal Communications Commission. (2010). Connecting America: The National Broadband Plan. Washington,
D.C: Federal Communications Commission.
Genachowski, J. (2011, November). FCC & “Connect to Compete” tackle barriers to broadband adoption, Face
Sheet for Chairman Genachowski Remarks on Broadband Adoption, Speech presented in Washington, D.C.
Hoffman, J., Bertot, J. C., Davis, D. M., & Clark, L. (2011). Libraries connect communities: public library funding &
technology access study 2010-2011. Chicago: American Library Association..
Institute of Museum and Library Services (2009). Museums, Libraries, and 21st Century Skills (IMLS-2009-NAI-01).
Washington, D.C. Retrieved from
Jenkins, H., Clinton, K., Purushotma, R., Robison, A., & Weigel, M. (2006). Confronting the challenges of
participatory culture: Media education for the 21st century.
Jones, C., Ramanau, R., Cross, S., & Healing, G. (2010). Net generation or Digital Natives: Is there a distinct new
generation entering university? Computers & Education, 54(3), 722–732. doi:10.1016/j.compedu.2009.09.022
Lippincott, J. K. (2007). Student Content Creators: Convergence of Literacies. EDUCAUSE Review, 42(6), 16–17.
Margaryan, A., Littlejohn, A., & Vojt, G. (2011). Are digital natives a myth or reality ? University students ’ use of
digital technologies. Computers & Education, 56(2), 429–440. doi:10.1016/j.compedu.2010.09.004
References
•
•
•
•
•
•
•
•
•

•
•
•
•

Pita, K. (2012). Five Generations in the Workplace. Fairfield County Business Journal, 48(8), 27.
Prenksy, M. (2001), “Digital natives, digital immigrants”, On the Horizon, Vol. 9 No. 5, pp. 1-6.
Rainie, L. (2013). Who’s not online and why?. Washington, D.C: Pew Research Center’s Internet and American Life
Project.
Rheingold, H. (2012). Net smart: How to thrive online. Cambridge, MA: MIT Press.
Richtel, M. (2012, May 29). Wasting Time Is New Divide in Digital Era. New York Times Online. Retrieved from
http://www.nytimes.com/2012/05/30/us/new-digital-divide-seen-in-wasting-timeonline.html?_r=3&pagewanted=all)
Saveri, A., Rheingold, H., & Vian, K. (2005). Technologies of cooperation. Palo Alto CA. Retrieved from
http://www.rheingold.com/cooperation/Technology_of_cooperation.pdf
Selwyn, N. (2009). The digital native – myth and reality. Aslib Proceedings, 61(4), 364–379.
doi:10.1108/00012530910973776
The Knight Commission on the Information Needs of Communities in a Democracy. (2009). Informing
Communities: Sustaining Democracy in the Digital Age. Washington, DC: The Aspen Institute.
Thoman, E., Jolls, T., & Center for Media Literacy. (2008).Literacy for the 21st century: An overview and orientation
guide to media literacy education. Santa Monica, CA: Center for Media Literacy.
Usdan, J. (2012, July 23). FCC Chairman Announces Jobs-Focused Digital Literacy Partnership Between
Connect2Compete and the 2,800 American Job Centers. Broadband.gov. Retrieved from
http://blog.broadband.gov/?entryId=1718810
Zickuhr, K. (2010). Generations 2010. Washington, D.C: Pew Research Center’s Internet and American Life Project.
Zickuhr, K. (2013). Who’s not online and why? Washington, D.C: Pew Research Center’s Internet and American Life
Project.
Zickuhr, K., Rainie, L., Purcell, K. (2013). Library services in the digital age. Washington, D.C: Pew Research Center’s
Internet and American Life Project.

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