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The Situation
Over the
years
numerous
brands have
met their
untimely
death
Over the
years
numerous
brands have
met their
untimely
death
While many
have declined
into oblivion
In today’s market new
product introductions are
both expensive and risky
In today’s market new
product introductions are
both expensive and risky
So it may be worthwhile
to revitalize
declining brands
What are some of the
examples of brand revival
and brand death ?
What are the causes of
brand decline?
What are the signs that
are precursors to impending
decline?
What are some guidelines
to revitalize brands?
e.g. Ford Taurus
Taurus, which was one of Ford’s top selling models in
the United States faced brand decline due to intense
competition from Honda Accord and Toyota Camry
Taurus, which was one of Ford’s top selling models in
the United States faced brand decline due to intense
competition from Honda Accord and Toyota Camry
Ford pulled the plug on it in 2006 and soon
reintroduced the Taurus brand
Taurus, which was one of Ford’s top selling models in
the United States faced brand decline due to intense
competition from Honda Accord and Toyota Camry
Ford pulled the plug on it in 2006 and soon
reintroduced the Taurus brand
This move worked because Ford still had a lot
of brand equity in the United States over
foreign brands like Toyota and Honda
e.g. GM’s Oldsmobile
General Motors’ iconic Oldsmobile which was
known for its innovative design stopped
production in 2004
General Motors’ iconic Oldsmobile which was
known for its innovative design stopped
production in 2004
There were two primary reasons for this.
First, Oldsmobile was perceived as an “old brand”.
Even with new marketing efforts firm was unable
to shake its staid positioning.
Second, as GM strived for uniformity across its
brands Oldsmobile lost its identity as an innovator
To understand why brands
decline we must look at
brand evolution theories
Sales are used to predict life cycle,
which in turn are used to predict sales
Sales are used to predict life cycle,
which in turn are used to predict sales
When sales decline management decides that a brand no
longer needs investment and begins to milk the brand
Product Evolution Cycle
According to PEC the evolution (and decline)
of brands depends on three forces
Generative (Managerial actions)
Selective (Environmental factors)
Mediative (Competitor's actions)
Leads to brand decline
when management
makes excuses rather
than acting with
integrity
Compromise in
quality for cost
cutting reasons
leads to brand
decline in the
long run
Increasing prices without
increasing corresponding benefits
Slashing prices to increase sales
can be lethal
Slashing prices to increase sales
can be lethal
Damages brand image
Reliance on low quality products
Strong brands
sometimes face
neglect and are seen
as cash cows
When companies reach out to
other markets, it may lose its
appeal to its target markets
The legal regulations on a product may cause
strong negative publicity
Polaroid spiraled
into decline when
digital imaging
became popular
Most brands face
relentless onslaught
from its competitors
Most brands face
relentless onslaught
from its competitors
Puma and Adidas
were squeezed out of
the US market by
Nike and Reebok
The ultimate sign of
brand decline is
significant drop in sales
over a prolonged time
The ultimate sign of
brand decline is
significant drop in sales
over a prolonged time
Managers apply
quick fix solutions
by raising prices
or introducing
brand extensions
But such
solutions
may often
mask the
real problem
The power of a
brand lies in its
Brand Equity
is defined as
the differential effect that consumer knowledge about
a brand has on the customer’s response to marketing
activity
Consumers must be provided
with a compelling argument
as to why they should
choose a particular brand
over the others
Consumers must be provided
with a compelling argument
as to why they should
choose a particular brand
over the others
Two approaches
can be used
towards that goal
Feasible when
different brands
in a product
category are
similar
Superior Quality,
Physical Attributes or
Intangible Benefits
Superior Quality,
Physical Attributes or
Intangible Benefits
If a brand is successful in creating this
differentiation , they can charge a
premium price for their products
For a brand to be
successful, consumers should
be knowledgeable about it
There are two
components of
Brand Knowledge
Aided Recall
Top of the mind recall
Often , managers are
lulled into complacency by
a brand’s past success.
The brand’s products should be in
line with the brand image
Sales figures are considered
the gold standard of
measuring customer response
Sales figures are considered
the gold standard of
measuring customer response
Additionally managers can
look to other indicators
such as purchase decisions
or brand switching
In most cases
even declining
brands have
significant brand
equity
With proper
diagnosis, strategy
and execution, a
brand can be
revived
Guidelines to
revitalizing brands
Even if the brand can be revived ,
it may not be worth the effort
Even if the brand can be revived ,
it may not be worth the effort
Reviving a brand is a
long term initiative
The revitalization can be
kick started by addressing
the cause of decline
If a brand is
not viewed as
unique, its
future growth
is questionable
Poor quality rarely goes
unnoticed for long
Poor quality rarely goes
unnoticed for long
If poor quality is
the problem and the
decision to revive
the brand has been
made then expensive
as it may be,
quality issues need
to be addressed
If a brand is to
be revived,
management
must invest in it
Critically assess the
brand’s target markets
It is very difficult to
appeal divergent targets
with the same brand
Critically assess the
brand’s target markets
It is very difficult to
appeal divergent targets
with the same brand
An effective strategy to
cater different targets
is to introduce
a line extension
with a sub brand
All done ?
then let the
revitalization
begin
Created by Ronak Jain, NIT Surat, during an internship by
Prof. Sameer Mathur,
IIM Lucknow.
www.IIMInternship.com

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A brand is forever

  • 1.
  • 4. Over the years numerous brands have met their untimely death While many have declined into oblivion
  • 5. In today’s market new product introductions are both expensive and risky
  • 6. In today’s market new product introductions are both expensive and risky So it may be worthwhile to revitalize declining brands
  • 7.
  • 8. What are some of the examples of brand revival and brand death ? What are the causes of brand decline? What are the signs that are precursors to impending decline? What are some guidelines to revitalize brands?
  • 10. Taurus, which was one of Ford’s top selling models in the United States faced brand decline due to intense competition from Honda Accord and Toyota Camry
  • 11. Taurus, which was one of Ford’s top selling models in the United States faced brand decline due to intense competition from Honda Accord and Toyota Camry Ford pulled the plug on it in 2006 and soon reintroduced the Taurus brand
  • 12. Taurus, which was one of Ford’s top selling models in the United States faced brand decline due to intense competition from Honda Accord and Toyota Camry Ford pulled the plug on it in 2006 and soon reintroduced the Taurus brand This move worked because Ford still had a lot of brand equity in the United States over foreign brands like Toyota and Honda
  • 14. General Motors’ iconic Oldsmobile which was known for its innovative design stopped production in 2004
  • 15. General Motors’ iconic Oldsmobile which was known for its innovative design stopped production in 2004 There were two primary reasons for this. First, Oldsmobile was perceived as an “old brand”. Even with new marketing efforts firm was unable to shake its staid positioning. Second, as GM strived for uniformity across its brands Oldsmobile lost its identity as an innovator
  • 16.
  • 17. To understand why brands decline we must look at brand evolution theories
  • 18. Sales are used to predict life cycle, which in turn are used to predict sales
  • 19. Sales are used to predict life cycle, which in turn are used to predict sales When sales decline management decides that a brand no longer needs investment and begins to milk the brand
  • 20. Product Evolution Cycle According to PEC the evolution (and decline) of brands depends on three forces Generative (Managerial actions) Selective (Environmental factors) Mediative (Competitor's actions)
  • 21. Leads to brand decline when management makes excuses rather than acting with integrity
  • 22. Compromise in quality for cost cutting reasons leads to brand decline in the long run
  • 23. Increasing prices without increasing corresponding benefits
  • 24. Slashing prices to increase sales can be lethal
  • 25. Slashing prices to increase sales can be lethal Damages brand image Reliance on low quality products
  • 26. Strong brands sometimes face neglect and are seen as cash cows
  • 27. When companies reach out to other markets, it may lose its appeal to its target markets
  • 28.
  • 29. The legal regulations on a product may cause strong negative publicity
  • 30. Polaroid spiraled into decline when digital imaging became popular
  • 31. Most brands face relentless onslaught from its competitors
  • 32. Most brands face relentless onslaught from its competitors Puma and Adidas were squeezed out of the US market by Nike and Reebok
  • 33.
  • 34. The ultimate sign of brand decline is significant drop in sales over a prolonged time
  • 35. The ultimate sign of brand decline is significant drop in sales over a prolonged time Managers apply quick fix solutions by raising prices or introducing brand extensions
  • 36. But such solutions may often mask the real problem The power of a brand lies in its Brand Equity
  • 37. is defined as the differential effect that consumer knowledge about a brand has on the customer’s response to marketing activity
  • 38.
  • 39. Consumers must be provided with a compelling argument as to why they should choose a particular brand over the others
  • 40. Consumers must be provided with a compelling argument as to why they should choose a particular brand over the others Two approaches can be used towards that goal
  • 41. Feasible when different brands in a product category are similar
  • 42. Superior Quality, Physical Attributes or Intangible Benefits
  • 43. Superior Quality, Physical Attributes or Intangible Benefits If a brand is successful in creating this differentiation , they can charge a premium price for their products
  • 44. For a brand to be successful, consumers should be knowledgeable about it There are two components of Brand Knowledge
  • 45. Aided Recall Top of the mind recall Often , managers are lulled into complacency by a brand’s past success.
  • 46. The brand’s products should be in line with the brand image
  • 47. Sales figures are considered the gold standard of measuring customer response
  • 48. Sales figures are considered the gold standard of measuring customer response Additionally managers can look to other indicators such as purchase decisions or brand switching
  • 49.
  • 50. In most cases even declining brands have significant brand equity With proper diagnosis, strategy and execution, a brand can be revived
  • 52.
  • 53.
  • 54. Even if the brand can be revived , it may not be worth the effort
  • 55. Even if the brand can be revived , it may not be worth the effort
  • 56. Reviving a brand is a long term initiative The revitalization can be kick started by addressing the cause of decline
  • 57.
  • 58. If a brand is not viewed as unique, its future growth is questionable
  • 59.
  • 60. Poor quality rarely goes unnoticed for long
  • 61. Poor quality rarely goes unnoticed for long If poor quality is the problem and the decision to revive the brand has been made then expensive as it may be, quality issues need to be addressed
  • 62. If a brand is to be revived, management must invest in it
  • 63. Critically assess the brand’s target markets It is very difficult to appeal divergent targets with the same brand
  • 64. Critically assess the brand’s target markets It is very difficult to appeal divergent targets with the same brand An effective strategy to cater different targets is to introduce a line extension with a sub brand
  • 67.
  • 68. Created by Ronak Jain, NIT Surat, during an internship by Prof. Sameer Mathur, IIM Lucknow. www.IIMInternship.com