2. Conflicts of personality are a primary factor of
internal issues.
Presidents are the facilitators of disciplinary
meetings (a time-consuming practice).
Understanding challenging personality types
can curb issues before they happen.
The Sinister Six
3.
4. Fly into a rage at the drop of a hat
Unpredictable
Can act like tyrants when they don’t get their
way
Can be abusive
5. Separate them from the group
Allow them to vent their anger within reason
Set boundaries early
State your position, stay factual, stay cool
6.
7. Smarter than you in their area of expertise
Commonly correct what you say
Quick to point out your flaws
8. Know your facts
Capitalize on their knowledge by asking
questions
Strategically place them on like assignments
Praise their work
9.
10. Use potshots & sarcasm to undermine you
Will fail to complete projects & blame you
Rarely ever takes the lead
Rarely ever contributes
11. Keep issues fact-centered
If necessary, use open-ended questions to put
the spotlight on them
Use the fear of open confrontation against
them
12.
13. Focuses on the down side of every issue
Every idea is wrong
Every initiative will turn out badly
14. Understand their perspective, but don’t
endorse it
Stay factual
Don’t get drawn into an argument
Stay positive
15.
16. Super excited about everything
Volunteer for everything
Overcommit themselves
17. Know their expertise
Limit what you ask of them
Affirm their contributions
Teach them to say no
18.
19. They watch everything but say nothing
Rarely socialize with the group
Unable to figure out motivations
20. Draw them out with open ended questions
Be persistent, but patient
Look for non-verbal cues
21.
22. Know your triggers (mindfulness)
Bulls: Separate emotion from fact (cool down)
Geniuses: Teach, don’t preach
Sucker Punchers: Ask questions (honest
assertiveness)
Downers: Focus on the good
Cheerleaders: Get others engaged
Ghosts: Get engaged!
