The document outlines 8 steps to small business marketing success: 1. Develop a marketing map that outlines goals, ideal customers, and a strategic and tactical plan. 2. Define your ideal customer and how you differentiate yourself to meet their needs. Interview current customers to understand this. 3. Create educational content like blogs, videos, and presentations to share your expertise and attract potential customers. 4. Use a marketing hourglass approach moving contacts from awareness to referral through different content and interactions. 5. Generate inbound leads through advertising, public relations, and referral systems that target your ideal customers. 6. Effectively convert leads through qualification, presentations, nurturing, and ensuring a positive