The document discusses stress and burnout in the workplace. It defines stress as physical or mental tension caused by excess efforts or conflicting situations. Burnout is a prolonged response to chronic emotional and interpersonal stressors on the job. The document outlines various causes of stress like workload, lack of support, bullying, and causes of burnout like unclear requirements and lack of recognition. It also discusses the physical, mental, and behavioral effects of stress and burnout and provides tips for managing stress through time management, planning, and stress relief activities. The document emphasizes the importance of addressing both individual and organizational factors in preventing and resolving burnout.

1. ************
 Group
Leader : Group Members :-
Anamika Chauhan
Yashika Vala
Barot Shital
Sumitra Thakor
Krunal Khatri
Afzal Khan
Iqbal Baluch

2. Stress & Burn out
in
industry

3. Introduction:
Stress & Burnout

Stress and burnout occurs
for different reasons in
different individuals.

Work load alone does not
define an individual’s level
of stress or burnout. But
several factors including
work load may play a role
in
creating
workplace
stress or burnout.

4. Meaning & Definition of
Stress

Stress is the physical or mental tension
caused by either excess of efforts or by
conflicting situations.

“As life’s pressures mount and your
burdens increase, the resulting stress
can have catastrophic impact on your
health and physiology.”
~Robert S. Eliot, M.D
From Stress to Strength: How to Lighten Your Load and Save Your Life. Eliot, RS. 1994.

5. Poor
Working
Environm
ent
No
Support
Network
Being
Over
Worked
Being
under
Worked
Job
Security
CAUSES
OF
STRESS
Progres
sion
Bullying
Bad
Manage
ment
Blame
Culture
The
Wrong
Job

6. Stress
Stress can affect our physical being,
mood / spirit, mental functioning and
emotional stability.
 Coping with stress and stress
management is essential in our
profession.
 Some stress can make us more
productive but too much stress will
result in reduced productivity.


8. Effects of Stress
PHYSICAL STRESS
The Positive Effects
Success comes
through
 Inspire others to
take effort
 Health Benefits
 Provides Certain
Values

The Negative Effects




Bodily Exhaustion
Life Span is
Reduced
Reduction in
Efficiency
Leads to Mental
Stress

9. MENTAL STRESS
The Positive Effects




Enables to
understand the
problem
Helps to find correct
solutions
Avoids Future
mistakes
Creative method of
finding solutions
The Negative Effects




Ability gets reduced
Cannot analyze
correctly
Wrong solutions are
offered
Mistakes prove costly
in the future

10. Manage
Energy
Reduce
Distractions
Work - Place
Stress
Manage Energy
Planning
Reduce Distractions
Plan Appropriately

11. REDUCE STRESS IN THE
WORKPLACE
Time
Management
Tips
Task
Management
Tips
Reduce
Stress at
Workplace

12. Time Management
Tips for reducing
job stress




Create a balanced
schedule.
Don’t over-commit
yourself.
Try to leave earlier
in the morning.
Plan regular
breaks.
Task Management
Tips for reducing
job stress




Prioritize tasks.
Break projects into
small steps.
Delegate
responsibility.
Be willing to
compromise.

13. Stress Management
YOGA
PRANAYAM

14. Swimming
Jogging

15. Meaning & Definition of
Burn out
“In the current climate, burnout thrives in
the workplace. Burnout is always more likely
when there is a major mismatch between the
nature of the job and the nature of the person
who does the job.”
~Christina Maslach
The Truth About Burnout: How Organizations cause Personal Stress and What to
Do About It. Maslach & Leiter pg 9; 1997

16. Causes of Burnout

Unclear Requirements:

Impossible Requirements:

High-Stress Times with No
“Down” Times:

Big Consequences for
Failure:

17.  Lack
of Personal Control
 Lack
of Recognition
 Poor Communication
 Insufficient Compensation
 Poor Leadership

18. Six Sources of Burnout
1.
2.
3.
4.
5.
6.
Work overload
Lack of control
Insufficient reward
Unfairness
Breakdown of community
Value conflict
Maslach & Leiter, 1997. “The Truth About Burnout: How Organizations Cause
Personal Stress and What to Do About It.”

19. Effects of Burnout
Depression
 Anxiety
 Physical illness, i.e. stroke or heart
attack

 Family
problems
 Fatigue & sleep deprivation
 Alcohol and drugs

Suicide etc.

20. Attitudinal Characteristics
of Burnout

Fatalism
Boredom
 Inadequacy

Failure
 Overwork
 Dissatisfaction
 Nastiness

(Source : Robert & Angelo Kinicki , Organizational Behaviour ,P .535 )

21. Protective Factors

Personal:
 Address Maslach’s 6 sources of burnout







and your current role
Influence happiness through personal
values and choices
Adapt a healthy philosophy/outlook
Spend time with family & friends
A supportive spouse or partner
Engage in religious or spiritual activity
Maintain self-care (sleep, nutrition & PA)
Hobbies & mentors

22. Protective Factors

Work:
 Address Maslach’s 6 sources of burnout
 Gain control over environment & workload
 Find meaning in work
 Set limits and maintain balance
 Have a mentor
 Obtain adequate administrative support
systems

23. Managing Energy at Work
Listen to your body
 Identify your own needs
 Define limits - Just Say NO!
 Create your work environment
 Eliminate distractions
 Take breaks
 Plan ahead

Schwartz, T. & McCarthy, C. Manage Your Energy Not Your Time. HBR
October 2007.

24. Preventing & Resolving
Burnout
Individual Approach
Organizational Approach
Starts with
person
Starts with
management
Becomes group
project
Becomes organizational
project
Connects to
organization
Connects to
people
Outcomes affects related
mismatches
Outcome is a process

25. Stress vs. Burnout
Stress
Burnout
Characterized by over engagement
Characterized by disengagement
Emotions are over reactive
Emotions are blunted
Produces urgency and
hyperactivity
Produces helplessness and
hopelessness
Loss of energy
Loss of motivation, ideals, and hope
Leads to anxiety disorders
Leads to detachment and
depression
Primary damage is physical
Primary damage is emotional
May kill you prematurely
May make life seem not worth living

26. Useful Web-Based Resources
Tip Guide:
http://www.inspiredliving.com/stress/stressbusters.htm#Learn_Time_Management_Tec
hniques
 Help Guide:
http://www.helpguide.org/mental/stress_man
agement_relief_coping.htm
 WebMD:
http://www.webmd.com/balance/stressmanagement/stress-management-relievingstress


27. References

Robert & Angelo Kinicki , Organizational Behaviour ,P .535 )

Stress to Strength: How to Lighten Your Load and Save Your Life.
Eliot, RS. 1994.

Maslach & Leiter, 1997. “The Truth About Burnout: How
Organizations Cause Personal Stress and What to Do About It.”


K .Ashwathapa “Organizational Behaviour .” Work Stress.
Figure 5.1 (pg 80) Maslach, C & Leiter, MP. “The Truth About
Burnout: How Organizations Cause Personal Stress and What to do
About It.” 1997